Vology
Vology, operating as XTIUM, is an AI-first managed IT services provider delivering managed security, cloud, network, unified communications, and AI governance solutions to 1,700+ mid-market and enterprise customers across healthcare, finance, legal, and other regulated industries.
- Company typePrivate
- Founded2002
- HeadquartersClearwater, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Vology does
Vology, operating as XTIUM, is a private US-based managed IT services provider founded in 2002, headquartered in Oldsmar (near Clearwater), Florida, with a headcount in the 251-500 range. The company delivers AI-first managed IT solutions to mid-market and enterprise customers across healthcare, finance, legal, retail, and higher education verticals, spanning managed security (24x7 SOC, Managed Detection and Response, exposure management), managed cloud (Desktop as a Service and Infrastructure as a Service), managed network services, unified communications natively integrating Microsoft Teams with Cisco Webex, enterprise helpdesk, and a proprietary AI governance and operations framework branded XTAI covering AI readiness, data governance, Managed Copilot, and autonomous agent operations. The firm maintains HIPAA, HITRUST CSF, ISO 27001, PCI DSS, and SOC 2 Type 2 compliance and reports serving more than 1,700 customers with over 3 million endpoints under management and 120+ technical certifications held across the delivery team.
Revenue is generated primarily through recurring managed services subscriptions delivered under quote-based annual contracts on a CapEx-to-OpEx conversion model, complemented by professional services and IT consulting engagements. Distribution combines direct enterprise field sales targeting mid-size and enterprise accounts with a Channel Partner Program that provides lead registration and a channel team map for resellers and trusted advisors. The technology stack is vendor-agnostic and integrates with Microsoft, Cisco, and IBM platforms rather than being built on proprietary foundational models, with the proprietary layer concentrated in the XTAI governance methodology, a proprietary omnichannel contact center, and AI-driven threat intelligence tied to continuous endpoint telemetry.
Vology firmographics
Firmographics- Name
- Vology
- Legal name
- XTIUM
- Website
- https://vology.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Vology, operating as XTIUM, is an AI-first managed IT services provider delivering managed security, cloud, network, unified communications, and AI governance solutions to 1,700+ mid-market and enterprise customers across healthcare, finance, legal, and other regulated industries.
- Ownership category
- akta.pro rank
Vology industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Software Publishers (5132)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Third-Party Risk, Vendor Due Diligence & Supply Chain Compliance (BPAEAPAG)
- akta.pro secondary industry
- IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)
Keywords
Where Vology is headquartered
LocationHeadquarters
- HQ city
- Clearwater
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Vology business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Comprehensive managed IT services including AI services, managed cloud, managed security, managed network, unified communications, and IT helpdesk. Revenue generated through recurring service contracts with predictable costs model (CapEx to OpEx conversion).
- Professional Services & IT Consulting: IT strategy consulting, digital transformation support, and customized solutions for unique operational challenges.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise managed IT services with customized pricing |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
Vology product offering
Product offeringCore offering
Vology is a managed IT services provider that delivers end-to-end technology solutions including managed cloud (DaaS, IaaS), managed security (MDR, Exposure Management), managed network, unified communications, IT helpdesk, and AI-driven IT operations via its XTAI framework. The company serves mid-market and enterprise customers across healthcare, financial services, retail, legal, and higher education sectors, acting as a single accountable partner for outsourced IT operations.
Product overview
XTIUM is an AI-first managed service provider offering a comprehensive IT platform with integrated services. The core offerings include XTAI (XTIUM Trusted AI) for AI governance and operations including AI Readiness Assessment, AI Adoption Advisory, and Managed Copilot; Desktop as a Service (DaaS) and Infrastructure as a Service (IaaS) for cloud delivery; Managed Security including Managed Detection & Response, Exposure Management, Security Workshop, and Threat Assessment; Managed Network with Network Services, MPaaS, Contact Center, and Unified Communications; and Managed IT with Enterprise HelpDesk, Field Services, and Professional Services. Services are built on industry-leading platforms and delivered through a single trusted partner with full accountability.
Differentiator
Problem solved
Functional benefit
Brands
- XTAI: Trusted AI brand covering AI readiness, governance, Copilot, and agent operations
Products and services
- Managed Cloud Services End-to-end management of customer cloud environments including Desktop as a Service (DaaS) and Infrastructure as a Service (IaaS) across multi-cloud platforms such as AWS, Microsoft Azure, and Google Cloud, delivered to mid-market and enterprise customers.
- Managed Security Services Cybersecurity managed services including Managed Detection and Response (MDR) and Exposure Management, designed to protect customer environments and support compliance requirements across regulated industries.
- Managed Network Services Network management and monitoring services covering customer LAN/WAN environments, leveraging partners such as Cisco, Meraki, Fortinet, and Cradlepoint.
- Managed Mobility Services Management of enterprise mobility environments, recognized through inclusion in the Gartner Magic Quadrant for Managed Mobility Services.
- Unified Communications Managed unified communications solutions providing voice, collaboration, and messaging services to enterprise and mid-market customers.
- IT Helpdesk and End-User Support 24/7 follow-the-sun helpdesk and end-user support delivered through an omnichannel contact center spanning North America and India.
- XTAI AI Services AI-powered IT operations offering built on the proprietary XTAI framework, providing AI-led automation, governance, and operations support across the managed services portfolio.
- Professional Services Consulting and project-based professional services supporting customer IT initiatives, migrations, and transformations across cloud, security, and network domains.
Quantifiable outcome
- Cost savings of $300,000+ annually for enterprise customers
- +3 more outcomes
Companies that use Vology
Customer profileNamed customers10 records
Segments6 records
Ideal customer profiles1 record
Vology technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability6 records
Feature4 records
Vology partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- MicrosoftcoreXTIUM is a Microsoft partner offering Microsoft Teams solutions, Managed Copilot services, and integrated UCaaS capabilities. The company embeds Microsoft Copilot into systems, workflows, and user experiences.
- CiscocoreXTIUM offers Cisco Webex unified communications solutions integrated with Microsoft Teams. Cisco voice solution deployment for enterprise customers.
- IBMcoreTechnology alliance partner providing enterprise technology solutions integrated with XTIUM managed services.
- GartnerminorGartner recognizes XTIUM as a Leader in Magic Quadrant for Managed Network Services (4x consecutive) and Visionary in Magic Quadrant for Desktop as a Service.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Vology competitors and assessment
Company assessmentBroad incumbents
- Insight Enterprises: Global IT solutions integrator and managed services provider offering cloud, data, security, and modern workplace services to mid-market and enterprise customers.
- Kyndryl: Global managed infrastructure services provider spun out of IBM, offering enterprise-scale managed network, cloud, and security services — a much larger incumbent in adjacent managed services categories.
- Computacenter: Large European-headquartered IT infrastructure and managed services provider serving enterprise customers with managed workplace, networking, and security offerings comparable to XTIUM's stack.
- Secureworks: Global MDR and managed security services provider, competing directly with XTIUM's Managed Detection & Response and Exposure Management offerings as part of a broader Dell-distributed portfolio.
Direct peers
- Dataprise: Mid-market and enterprise managed IT services provider offering managed cloud, security, network, and helpdesk services — closely overlapping XTIUM's core MSP offering and target customer profile.
- Converge Technology Solutions: IT solutions provider delivering managed services, cloud, security, and AI infrastructure to mid-market and enterprise customers across North America, with a comparable roll-up acquisition strategy.
- Rackspace Technology: Provider of managed cloud, security, and AI services across multi-cloud environments, serving enterprise customers with similar multi-vendor, AI-focused managed service positioning.
- Ntiva: Mid-market MSP offering managed IT, cloud, cybersecurity, and strategic IT consulting to SMB and mid-market organizations, competing in the same size tier and verticals as XTIUM.
Emerging players
- eSentire: Pure-play MDR and managed security services provider focused on mid-market customers; overlaps with XTIUM's MDR and SOC services but with a narrower, security-first positioning.
Others
- ConnectWise: Provider of PSA, RMM, and cybersecurity software purpose-built for MSPs — an enabling technology provider that supports MSP operations including those competing with XTIUM.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Vology social profiles
Digital presenceVology compliance and trust
Trust signalCompliance5 records
Vology financial estimates
Financial estimateRevenue estimate
Valuation estimate
Vology leadership team
Management profileNumber of profiles
Profiles2 records
Vology funding detail
Funding detailFunding overview
Funding rounds4 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Vology M&A and investment
M&A and investmentM&A4 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Vology
What does Vology do?
Vology is a managed IT services provider that delivers end-to-end technology solutions including managed cloud (DaaS, IaaS), managed security (MDR, Exposure Management), managed network, unified communications, IT helpdesk, and AI-driven IT operations via its XTAI framework. The company serves mid-market and enterprise customers across healthcare, financial services, retail, legal, and higher education sectors, acting as a single accountable partner for outsourced IT operations.
Is Vology a public or private company?
Vology is a private company. It is classified as unknown and is currently operating.
When was Vology founded?
Vology was founded in 2002. It employs 251 to 500 people.
Where is Vology based?
Vology is headquartered in Clearwater, United States, in the North America region.
How does Vology make money?
Two revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services & IT Consulting.
Who are Vology's main competitors?
Broad incumbents on record are Insight Enterprises, Kyndryl, Computacenter and Secureworks. Direct peers are Dataprise, Converge Technology Solutions, Rackspace Technology and Ntiva. eSentire is listed as an emerging player. ConnectWise is listed as an others.
Does Vology have an API?
No public API is recorded for Vology.
What industry is Vology in?
Vology's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAPAG, Third-Party Risk, Vendor Due Diligence & Supply Chain Compliance, with a secondary code of HDAEALAK, IT Governance, Risk & Compliance (IT GRC) Platforms. Its NAICS code is 54151 and its SIC code is 7370.