What Akumina does

Akumina is a private, Microsoft 365-native employee experience platform provider founded in 2011 and headquartered in Nashua, New Hampshire, operating as Akumina Inc., a Delaware corporation. The company delivers targeted internal communications, AI-powered semantic search, knowledge management, workflow automation, and an AI Experience Management governance layer as an experience layer that runs inside customers' Microsoft 365 tenants. The platform uses SharePoint as a service, Entra ID for identity, Teams and Viva as delivery channels, Microsoft Graph connectors for third-party data ingestion, and Azure as the cloud substrate. Akumina explicitly positions itself as a data processor that does not store customer data, instead leveraging the customer's existing M365 infrastructure rather than building parallel databases. Sub-products include Broadcast Center for multi-channel messaging, AppManager for no-code content governance, the Hive Foundation Site template, Site Creator for microsites, Akumina Flow Designer for workflow automation, the Kudos Engine for recognition, Activity Streams, and native iOS and Android mobile applications.

The company serves global enterprises with named customers including GSK, BP, Schneider Electric, MassMutual, ING, the Boston Red Sox, Crocs, AmerisourceBergen, Principal Financial, ConocoPhillips, and Northern Bank and Trust, claiming 5+ million active daily users across hundreds of enterprise customers. Marquee deployments include ING's consolidation of nearly 500 intranet sites into a single platform for 70,000 employees across 42 countries, demonstrating multi-national scaling. Revenue derives from enterprise platform subscriptions licensed by employee count and instance count (annual or multi-year with pre-pay discounts), professional services on a time-and-materials basis, and recurring support contracts. Go-to-market is direct enterprise field sales targeting HR, IT, and Internal Communications executives at organizations with 5,000+ employees, supported by Microsoft co-selling and certified implementation partners including Accenture Technology Ventures and Avanade (also Series 2 investors). The company has raised approximately $12.7M in disclosed funding across four rounds, holds SOC 2 Type II and GDPR certifications, and maintains the Microsoft Solutions Partner for Modern Work designation.

Name

Akumina

Legal name

Akumina Inc.

Website

https://akumina.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Akumina is a Microsoft 365-native employee experience platform delivering targeted communications, AI-powered search, workflow automation, and AI governance to global enterprises with thousands of employees. Founded in 2011, the privately-held company serves hundreds of customers across financial services, pharmaceuticals, energy, and manufacturing.

Ownership category

akta.pro rank

Product category

Employee Experience Platform

NAICS

Software Publishers (5132), Software Publishers (513210), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

akta.pro secondary industry

API Analytics, Monetization & Developer Experience Tooling (HDAEAIAJ)

Keywords

• Employee experience platform
• Digital workplace software
• Internal communications platform
• AI experience management
• Microsoft 365 integration

Headquarters

HQ city

Nashua

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Platform Subscription: Subscription-based licensing of the Employee Experience Platform. License includes specific number of users, internal site experiences (instances), and functionality set. Supports production deployment in Akumina's Azure or subscriber's Azure plus one non-production environment.
2. Professional Services: Implementation, configuration, customization, and training services delivered on a time and materials basis. Includes foundation site deployment, configuration, extensions, and customer training.
3. Support Services: Technical support and software maintenance. Standard support Monday-Friday 8AM-5PM EST. Enhanced and custom support offerings available. All support services must be used within 12-month contract period.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Akumina sells a Microsoft 365-native Employee Experience Platform (EXP) that gives global enterprises one governed digital workplace for targeted communication, AI-powered search and knowledge management, persona-based personalization, workflow automation, and AI governance. Revenue is driven by annual software subscriptions plus separate professional services and support, deployed inside the customer's Microsoft 365 tenant.

Product overview

Akumina is an AI Experience Management Platform built as an experience layer on Microsoft 365. The core product is the Employee Experience Platform (EXP), which integrates with SharePoint, Teams, and Viva to deliver targeted communication, AI-powered search, knowledge management, workflow automation, and analytics. Key modules include: AI Experience Management (governance layer for AI behavior), Targeted Communication with Broadcast Center, AI-Powered Search & Knowledge Management, Personalization at Scale, Workflow Automation with Akumina Flow Designer, Activity Streams, and Analytics. The platform includes the Hive Foundation Site template, AppManager for content/configuration management, Site Creator for microsites, and Kudos Engine for recognition. Additional offerings include native iOS/Android mobile apps and the Intelligent Activity Stream Engine. The platform serves enterprise customers in HR, Corporate Communications, and IT functions.

Differentiator

Problem solved

Functional benefit

Products and services

• Akumina Employee Experience Platform (EXP) Microsoft 365-native Employee Experience Platform providing targeted communication, AI-powered search and knowledge management, persona-based personalization, workflow automation, AI governance, and analytics for global enterprise customers.
• AI Experience Management Governance layer for enterprise AI behavior, controlling prompt lifecycle, persona-based routing, scoped knowledge grounding, AI performance measurement, and cost visibility.
• Akumina Mobile Apps (iOS & Android)

Quantifiable outcome

• 30% increase in manager enablement and empowerment
• +1 more outcomes

Named customers12 records

Segments6 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration18 records

AI capability5 records

Feature7 records

Partnerships

Two partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationStrategic technology partnership providing the foundation for Akumina's platform. Akumina runs inside Microsoft 365 tenant using SharePoint as service, Entra ID for identity, Teams and Viva as delivery channels. Microsoft Graph connectors enable third-party data integration. Azure cloud infrastructure hosts the platform. Akumina holds Microsoft Solutions Partner for Modern Work designation.
• AzurecoreTechnology or IntegrationCloud infrastructure partnership. Akumina's platform runs on Microsoft Azure cloud, inheriting Microsoft's security frameworks, detection, and protection.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Microsoft Viva: Microsoft Viva is Microsoft's own employee experience platform, integrated directly into Microsoft 365 and competing head-on with Akumina on Connections, Engage, Learning, and Insights. As the underlying ecosystem partner, Viva is both Akumina's biggest distribution ally and most significant competitive threat.

Direct peers

• Unily: Unily is one of the closest direct competitors to Akumina — an employee experience platform built natively on Microsoft 365 / SharePoint, targeting large global enterprises for intranet modernization, communications, and engagement. The product positioning, buyer (IT and Internal Communications), and Microsoft-native architecture closely mirror Akumina's go-to-market.
• Simpplr: Simpplr is a leading AI-powered employee experience and intranet platform serving mid-market and enterprise customers. It competes directly with Akumina on internal communications, employee engagement, and content management, often in the same SharePoint/M365 buying cycle.
• Staffbase: Staffbase is a leading employee experience and internal communications platform with strong adoption among large enterprises and frontline-heavy workforces. It overlaps directly with Akumina's Broadcast Center, targeted communications, and mobile employee experience modules.
• LumApps: LumApps is a Microsoft-recommended employee experience platform built on SharePoint and Google Workspace, targeting global enterprises with intranet, communications, and HR workflow solutions — a direct like-for-like competitor to Akumina in the M365-native segment.
• Firstup: Firstup (formerly SocialChorus) is an enterprise employee communications and experience platform focused on personalized multi-channel messaging. It competes with Akumina's Broadcast Center and persona-based targeting capabilities for the same Internal Communications buyer.
• Workvivo: Workvivo, now owned by Zoom, is an employee experience and engagement platform targeting enterprise internal communications and culture. It competes with Akumina for the same Internal Communications and HR buyer, with a comparable activity-streams and recognition feature set.
• Sociabble: Sociabble is an employee communication, advocacy, and engagement platform serving global enterprises. It overlaps directly with Akumina's Broadcast Center, Kudos Engine, and Activity Streams for Internal Communications and HR buyers.
• Haiilo: Haiilo (formerly Smarp) is an employee experience and intranet platform serving enterprise and mid-market customers in Europe and globally. It overlaps directly with Akumina on communications, engagement, and analytics for HR and Internal Communications buyers.

Emerging players

• Beekeeper: Beekeeper is a frontline employee experience and communication platform primarily targeting deskless workers. It has partial overlap with Akumina's mobile app and persona-based delivery, focusing on a different but adjacent enterprise segment (frontline vs. knowledge-worker heavy).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/akumina
• Xx.com/AkuminaInc
• Facebookfacebook.com/akumina.inc

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds4 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Akumina