Axa
- Company typePublic
- Founded1963
- HeadquartersTunbridge Wells, United Kingdom
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
Axa firmographics
Firmographics- Name
- Axa
- Legal name
- AXA Global Healthcare (UK) Limited, AXA Global Healthcare (EU) Limited, AXA Global Healthcare (Hong Kong) Limited and AXA Life and Health Reinsurance Solutions Pte. Ltd
- Website
- https://axaglobalhealthcare.com
- Company type
- Public
- Founded year
- 1963
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Ownership category
- akta.pro rank
Axa industry classification
Industry- Product category
- International Health Insurance
- NAICS
- Direct Health and Medical Insurance Carriers (524114), Insurance Agencies and Brokerages (524210), Health Care and Social Assistance (62)
- SIC
- Life Insurance (6311), Insurance Agents, Brokers & Service (6411), Services-Health Services (8000)
- akta.pro primary industry
- International/Expatriate Individual Health Insurance (FSAIAEAH)
- akta.pro secondary industry
- International / Expatriate Group Health Plans (FSAIAFAJ)
Keywords
Where Axa is headquartered
LocationHeadquarters
- HQ city
- Tunbridge Wells
- HQ country
- United Kingdom
- HQ region
- Europe
Offices6 records
Markets served
Axa business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- International Health Insurance Premiums: AXA Global Healthcare generates revenue primarily through recurring insurance premiums paid by individuals, families, and organizations for international medical coverage. Plans offer annual and short-term (3-11 months) coverage with flexible premium terms, with pricing based on coverage level, geography, and plan customization options.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Five levels of international health insurance coverage with optional upgrades |
| Subscription | Annual | Business health insurance for SMEs (1-74 employees) |
| Subscription | Annual | Medium enterprise health insurance (75-149 employees) |
| Subscription | Annual | Large corporate health insurance (150+ employees) |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels5 records
Axa product offering
Product offeringCore offering
AXA Global Healthcare provides international private medical insurance (IPMI) to individuals, families, and organizations across 176+ countries and 24 territories. Plans include five coverage levels (Foundation, Standard, Comprehensive, Prestige, Prestige Plus) with annual and short-term options, plus specialized products for expats, digital nomads, and Channel Islands/Isle of Man residents. The portfolio integrates value-added services including a 24/7 Virtual Doctor service, Mind Health psychologist consultations, Second Medical Opinion from 50,000+ specialists, and direct billing across 2 million healthcare facilities worldwide.
Product overview
AXA Global Healthcare offers a comprehensive international private medical insurance (IPMI) portfolio spanning multiple products and coverage levels. The core offering consists of five levels of international health insurance plans (Foundation, Standard, Comprehensive, Prestige, Prestige Plus) providing annual and long-term cover for individuals, families, and businesses across 190+ countries. Specialized products include the Islands Health Plan for Channel Islands/Isle of Man residents, Digital Nomad cover for remote workers, and short-term flexible options (3-11 months). The product ecosystem includes integrated add-on modules such as the Mind Health Service (psychologist consultations via Teladoc Health), Virtual Doctor Service (24/7 video/phone consultations), and Second Medical Opinion Service (50,000+ specialist network). Supplementary features include Mental Health Self-Check, Low Mood Quiz, and Anxiety Quiz tools for member wellbeing assessment. For businesses, Global Health Adapt provides SME-specific customizable solutions. The portfolio also extends to wealth management through the WealthAhead II Savings Insurance Series. All plans include standard benefits like emergency evacuation and repatriation, cancer care, and mental health support, with optional upgrades for dental, outpatient, and travel coverage.
Differentiator
Problem solved
Functional benefit
Brands
- Virtual Doctor from AXA: Video consultations with an online doctor at a time that suits you
- Mind Health Service
- World of Wellbeing
- Global Health Adapt
- International Health Plan
- Islands Health Plan
Products and services
- International Health Insurance Comprehensive global health insurance providing annual and long-term coverage for individuals and families living abroad, with quick access to routine and emergency healthcare in over 190 countries, 24/7 multilingual support, and flexible plan customization.
- Islands Health Plan Tailor-made health insurance for residents of the Channel Islands or Isle of Man, offering choice of care in mainland Europe and the UK as well as on the islands themselves.
- Medical Evacuation and Repatriation Emergency evacuation and repatriation service ensuring members are transported to where necessary care is available if not available locally, and returned home after treatment.
- Mind Health Service Mental health support service connecting members with a qualified psychologist over phone or video call, providing up to six sessions per non-emergency concern per year. Part of Virtual Care from AXA offering provided by Teladoc Health.
- Virtual Doctor Service Video and telephone consultations with qualified doctors available 24/7, 365 days. Provided by Teladoc Health allowing members to book appointments or request callbacks typically within 24 hours from anywhere in the world.
- Second Medical Opinion Service Independent review of any diagnosis or treatment plan supported by a network of over 50,000 specialists, helping members make informed decisions about their healthcare.
- Expat Professional Health Insurance Health insurance designed for experienced expats and overseas assignees, providing comprehensive global healthcare coverage and support for professional international workers.
- Digital Nomad Health Insurance Flexible health cover for remote workers who can take their work anywhere in the world, providing health protection while maintaining lifestyle freedom.
- Short Term Global Health Insurance Flexible cover options for 3-11 months designed for travelers, those working abroad temporarily, or people moving overseas with uncertain timelines. Same coverage levels as Foundation or Standard plans but for less than 12 months.
- Outpatient Insurance Optional upgrade covering outpatient treatments including diagnostic tests, physiotherapy, and visits to doctors, with various coverage limits depending on plan selection.
- Pregnancy and Maternity Benefit Coverage for pregnancy-related care including prenatal appointments, delivery costs, and postnatal care, available as an add-on to comprehensive health plans.
- Global Health Adapt New tailored solution for small and medium-sized enterprises (SMEs) with globally based workforce. AXA's most customizable product designed specifically for SME needs with flexible benefit options.
- WealthAhead II Savings Insurance Series Wealth management plan enhancing wealth management, allocation, and succession services. Offers flexible premium terms, currency conversions, and trust-like features for beneficiaries.
Quantifiable outcome
- 83.2% of eligible claims submitted online are paid within two days
- +3 more outcomes
Companies that use Axa
Customer profileNamed customers2 records
Segments7 records
Ideal customer profiles3 records
Axa technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability6 records
Feature6 records
Axa partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- MomentProofcoreMomentProof, Inc. deployed its MomentProof Enterprise platform for AXA, enabling cryptographically authenticated, tamper-proof digital assets for insurance claims processing. The integration eliminates probabilistic post-processing steps while significantly reducing fraud risk and accelerating AXA's claims processing timeline through real-time certification and deterministic verification.
- Alliance Insurance Corporation Limited and MIC Global RiskscoreAXA Health International announced a new collaboration in Tanzania with Alliance Insurance Corporation Limited and MIC Global Risks, extending AXA's presence across Africa and furthering global expansion.
- Ewout SteenbergenminorAXA appointed Ewout Steenbergen as Chairman of its Audit Committee. Steenbergen, also CFO and EVP at Booking Holdings (and CFO at S&P Global and Voya according to alternate source), has extensive experience in finance and digital transformation within the insurance sector.
- PrimacoreAXA, a global insurance and financial services company based in Paris, announced an agreement to acquire Milan's Prima, an Italian insurtech firm with €1.2 billion in premiums in 2024. Prima holds about 10% of the retail motor insurance market in Italy and uses direct distribution supported by technology and data systems. AXA completed €500 million purchase of 51% stake in December 2025.
- Lloyds Banking GroupcoreAXA partnered with Lloyds Banking Group under a five-year partnership enabled by generative AI technology. AXA became the sole provider of car and van insurance for Lloyds Bank, with plans for rollouts to other brands. The partnership was structured without requiring new hiring.
- Old Mutual General Insurance Kenya LimitedcoreAXA announced a landmark strategic collaboration with Old Mutual General Insurance Kenya Limited, signaling long-term commitment to the African region. The collaboration includes an exclusive distribution agreement with Executive Healthcare Solutions Limited (EHS), positioning AXA for significant growth in the IPMI market.
- Executive Healthcare Solutions Limited (EHS)coreExclusive distribution agreement with leading local broker EHS in Kenya as part of AXA's strategic collaboration with Old Mutual General Insurance Kenya Limited for IPMI market growth in Africa.
- DamancoreAXA partnered with Daman in the UAE to grant UAE customers access to AXA Global Healthcare's international service through Daman's local infrastructure.
- HSBC Broker-PinnaclecoreAXA Global Healthcare China and HSBC Broker-Pinnacle forged a strategic alliance to expand International Private Medical Insurance (IPMI) access in China.
- Teladoc HealthcoreTeladoc Health provides AXA's Virtual Doctor service and Mind Health service. Telephone appointments can be booked 24/7, 365 days a year. The Mind Health service provides up to six sessions with a psychologist per non-emergency mental health concern per year.
- UMP Healthcare HoldingscoreAXA's partnership with UMP Healthcare Holdings in China provides online family doctors and medical delivery services, enabling AXA to offer telehealth services and digital tools to meet consumer needs in the Chinese market.
Scale indicators14 records
Recent moves7 records
Expansion highlights6 records
Axa competitors and assessment
Company assessmentDirect peers
- Bupa Global: Bupa Global is the most direct comparable — international private medical insurance for individuals, families, and corporate clients worldwide. CGO Karim Idilby previously led Bupa Global Africa/India/Middle East, evidencing close competitive parity in product, customer segments, and distribution.
- Cigna Global Health Benefits: Cigna Global Health Benefits offers expatriate health insurance and globally mobile workforce coverage to individuals and multinational employers. Direct overlap with AXA across SME, mid-market, and large corporate IPMI segments with similar geographic reach.
- Allianz Care: Allianz Care provides international health insurance for individuals, families, and corporate clients across Europe, Asia, Africa, and the Americas. Competes head-to-head with AXA in expat and overseas-assignee segments under a similarly established European insurance parent.
- GeoBlue (underwritten by 4 Ever Life International): GeoBlue specializes in international health insurance for expatriates, global nomads, and frequent travelers, including university-sponsored plans. Direct competitor for AXA's individual expat and digital nomad product lines.
- Aetna International (CVS Health): Aetna International delivers worldwide health insurance solutions to globally mobile employees, expatriates, and students. Overlaps directly with AXA's international corporate and individual expat value proposition.
- Now Health International: Now Health International provides international health insurance for individuals and SMEs across 190+ countries, with a digital-first service model. Direct competitor for AXA's SME and individual expat segments, particularly in Asia.
- IMG Global (International Medical Group): IMG offers international private medical insurance and travel medical insurance for individuals, families, and groups worldwide. Competes in similar expat, digital nomad, and short-term cover segments with comparable plan customization.
- William Russell: William Russell provides international health insurance for individuals, families, and businesses across 160+ countries. Closely comparable in plan structure, customer segments (expats, professionals, families), and direct-billing provider network.
Broad incumbents
- MetLife Expatriate Benefits: MetLife's expatriate benefits division offers group and individual international health and life insurance through its broader global employee benefits platform. Comparable IPMI offering within a larger insurance conglomerate, similar to AXA's relationship with AXA Group.
- Generali Global Assistance: Generali provides international health insurance and assistance services through its Global Assistance and employee benefits divisions. Comparable IPMI capability embedded within a larger global insurance and financial services group.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
Axa social profiles
Digital presenceAxa compliance and trust
Trust signalCompliance6 records
Axa financial estimates
Financial estimateRevenue estimate
Valuation estimate
Axa leadership team
Management profileNumber of profiles
Profiles7 records
Axa subsidiaries and ownership
Company hierarchySubsidiaries4 records
Axa funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Axa M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Axa
What does Axa do?
AXA Global Healthcare provides international private medical insurance (IPMI) to individuals, families, and organizations across 176+ countries and 24 territories. Plans include five coverage levels (Foundation, Standard, Comprehensive, Prestige, Prestige Plus) with annual and short-term options, plus specialized products for expats, digital nomads, and Channel Islands/Isle of Man residents. The portfolio integrates value-added services including a 24/7 Virtual Doctor service, Mind Health psychologist consultations, Second Medical Opinion from 50,000+ specialists, and direct billing across 2 million healthcare facilities worldwide.
Is Axa a public or private company?
Axa is a public company. It is classified as public and is currently operating.
When was Axa founded?
Axa was founded in 1963. It employs 1,001 to 5,000 people.
Where is Axa based?
Axa is headquartered in Tunbridge Wells, United Kingdom, in the Europe region.
How does Axa make money?
One revenue line is on record: international Health Insurance Premiums.
Who are Axa's main competitors?
Direct peers on record are Bupa Global, Cigna Global Health Benefits, Allianz Care, GeoBlue (underwritten by 4 Ever Life International), Aetna International (CVS Health), Now Health International, IMG Global (International Medical Group) and William Russell. Broad incumbents are MetLife Expatriate Benefits and Generali Global Assistance.
Does Axa have an API?
No public API is recorded for Axa.
What industry is Axa in?
Axa's product category is International Health Insurance. Its primary akta.pro industry code is FSAIAEAH, International/Expatriate Individual Health Insurance, with a secondary code of FSAIAFAJ, International / Expatriate Group Health Plans. Its NAICS code is 524114 and its SIC code is 6311.