Axa

Name

Axa

Legal name

AXA Global Healthcare (UK) Limited, AXA Global Healthcare (EU) Limited, AXA Global Healthcare (Hong Kong) Limited and AXA Life and Health Reinsurance Solutions Pte. Ltd

Website

https://axaglobalhealthcare.com

Company type

Public

Founded year

1963

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Product category

International Health Insurance

NAICS

Direct Health and Medical Insurance Carriers (524114), Insurance Agencies and Brokerages (524210), Health Care and Social Assistance (62)

SIC

Life Insurance (6311), Insurance Agents, Brokers & Service (6411), Services-Health Services (8000)

akta.pro primary industry

International/Expatriate Individual Health Insurance (FSAIAEAH)

akta.pro secondary industry

International / Expatriate Group Health Plans (FSAIAFAJ)

Keywords

• International health insurance
• Private medical insurance
• Expat health cover
• Corporate health plans
• Medical evacuation services

Headquarters

HQ city

Tunbridge Wells

HQ country

United Kingdom

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. International Health Insurance Premiums: AXA Global Healthcare generates revenue primarily through recurring insurance premiums paid by individuals, families, and organizations for international medical coverage. Plans offer annual and short-term (3-11 months) coverage with flexible premium terms, with pricing based on coverage level, geography, and plan customization options.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels5 records

Core offering

AXA Global Healthcare provides international private medical insurance (IPMI) to individuals, families, and organizations across 176+ countries and 24 territories. Plans include five coverage levels (Foundation, Standard, Comprehensive, Prestige, Prestige Plus) with annual and short-term options, plus specialized products for expats, digital nomads, and Channel Islands/Isle of Man residents. The portfolio integrates value-added services including a 24/7 Virtual Doctor service, Mind Health psychologist consultations, Second Medical Opinion from 50,000+ specialists, and direct billing across 2 million healthcare facilities worldwide.

Product overview

AXA Global Healthcare offers a comprehensive international private medical insurance (IPMI) portfolio spanning multiple products and coverage levels. The core offering consists of five levels of international health insurance plans (Foundation, Standard, Comprehensive, Prestige, Prestige Plus) providing annual and long-term cover for individuals, families, and businesses across 190+ countries. Specialized products include the Islands Health Plan for Channel Islands/Isle of Man residents, Digital Nomad cover for remote workers, and short-term flexible options (3-11 months). The product ecosystem includes integrated add-on modules such as the Mind Health Service (psychologist consultations via Teladoc Health), Virtual Doctor Service (24/7 video/phone consultations), and Second Medical Opinion Service (50,000+ specialist network). Supplementary features include Mental Health Self-Check, Low Mood Quiz, and Anxiety Quiz tools for member wellbeing assessment. For businesses, Global Health Adapt provides SME-specific customizable solutions. The portfolio also extends to wealth management through the WealthAhead II Savings Insurance Series. All plans include standard benefits like emergency evacuation and repatriation, cancer care, and mental health support, with optional upgrades for dental, outpatient, and travel coverage.

Differentiator

Problem solved

Functional benefit

Brands

• Virtual Doctor from AXA: Video consultations with an online doctor at a time that suits you
• Mind Health Service
• World of Wellbeing
• Global Health Adapt
• International Health Plan
• Islands Health Plan

Products and services

• International Health Insurance Comprehensive global health insurance providing annual and long-term coverage for individuals and families living abroad, with quick access to routine and emergency healthcare in over 190 countries, 24/7 multilingual support, and flexible plan customization.
• Islands Health Plan Tailor-made health insurance for residents of the Channel Islands or Isle of Man, offering choice of care in mainland Europe and the UK as well as on the islands themselves.
• Medical Evacuation and Repatriation Emergency evacuation and repatriation service ensuring members are transported to where necessary care is available if not available locally, and returned home after treatment.
• Mind Health Service Mental health support service connecting members with a qualified psychologist over phone or video call, providing up to six sessions per non-emergency concern per year. Part of Virtual Care from AXA offering provided by Teladoc Health.
• Virtual Doctor Service Video and telephone consultations with qualified doctors available 24/7, 365 days. Provided by Teladoc Health allowing members to book appointments or request callbacks typically within 24 hours from anywhere in the world.
• Second Medical Opinion Service Independent review of any diagnosis or treatment plan supported by a network of over 50,000 specialists, helping members make informed decisions about their healthcare.
• Expat Professional Health Insurance Health insurance designed for experienced expats and overseas assignees, providing comprehensive global healthcare coverage and support for professional international workers.
• Digital Nomad Health Insurance Flexible health cover for remote workers who can take their work anywhere in the world, providing health protection while maintaining lifestyle freedom.
• Short Term Global Health Insurance Flexible cover options for 3-11 months designed for travelers, those working abroad temporarily, or people moving overseas with uncertain timelines. Same coverage levels as Foundation or Standard plans but for less than 12 months.
• Outpatient Insurance Optional upgrade covering outpatient treatments including diagnostic tests, physiotherapy, and visits to doctors, with various coverage limits depending on plan selection.
• Pregnancy and Maternity Benefit Coverage for pregnancy-related care including prenatal appointments, delivery costs, and postnatal care, available as an add-on to comprehensive health plans.
• Global Health Adapt New tailored solution for small and medium-sized enterprises (SMEs) with globally based workforce. AXA's most customizable product designed specifically for SME needs with flexible benefit options.
• WealthAhead II Savings Insurance Series Wealth management plan enhancing wealth management, allocation, and succession services. Offers flexible premium terms, currency conversions, and trust-like features for beneficiaries.

Quantifiable outcome

• 83.2% of eligible claims submitted online are paid within two days
• +3 more outcomes

Named customers2 records

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability6 records

Feature6 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• MomentProofcoreTechnology or Integration · 4 February 2026MomentProof, Inc. deployed its MomentProof Enterprise platform for AXA, enabling cryptographically authenticated, tamper-proof digital assets for insurance claims processing. The integration eliminates probabilistic post-processing steps while significantly reducing fraud risk and accelerating AXA's claims processing timeline through real-time certification and deterministic verification.
• Alliance Insurance Corporation Limited and MIC Global RiskscoreChannel Partner/ Reseller/ Distributor · 1 January 2026AXA Health International announced a new collaboration in Tanzania with Alliance Insurance Corporation Limited and MIC Global Risks, extending AXA's presence across Africa and furthering global expansion.
• Ewout SteenbergenminorOthers · 12 December 2025AXA appointed Ewout Steenbergen as Chairman of its Audit Committee. Steenbergen, also CFO and EVP at Booking Holdings (and CFO at S&P Global and Voya according to alternate source), has extensive experience in finance and digital transformation within the insurance sector.
• PrimacoreOthers · 4 August 2025AXA, a global insurance and financial services company based in Paris, announced an agreement to acquire Milan's Prima, an Italian insurtech firm with €1.2 billion in premiums in 2024. Prima holds about 10% of the retail motor insurance market in Italy and uses direct distribution supported by technology and data systems. AXA completed €500 million purchase of 51% stake in December 2025.
• Lloyds Banking GroupcoreStrategic or Co-development Partner · 5 June 2025AXA partnered with Lloyds Banking Group under a five-year partnership enabled by generative AI technology. AXA became the sole provider of car and van insurance for Lloyds Bank, with plans for rollouts to other brands. The partnership was structured without requiring new hiring.
• Old Mutual General Insurance Kenya LimitedcoreChannel Partner/ Reseller/ Distributor · 1 January 2025AXA announced a landmark strategic collaboration with Old Mutual General Insurance Kenya Limited, signaling long-term commitment to the African region. The collaboration includes an exclusive distribution agreement with Executive Healthcare Solutions Limited (EHS), positioning AXA for significant growth in the IPMI market.
• Executive Healthcare Solutions Limited (EHS)coreChannel Partner/ Reseller/ Distributor · 1 January 2025Exclusive distribution agreement with leading local broker EHS in Kenya as part of AXA's strategic collaboration with Old Mutual General Insurance Kenya Limited for IPMI market growth in Africa.
• DamancoreChannel Partner/ Reseller/ Distributor · 1 January 2025AXA partnered with Daman in the UAE to grant UAE customers access to AXA Global Healthcare's international service through Daman's local infrastructure.
• HSBC Broker-PinnaclecoreChannel Partner/ Reseller/ Distributor · 1 January 2025AXA Global Healthcare China and HSBC Broker-Pinnacle forged a strategic alliance to expand International Private Medical Insurance (IPMI) access in China.
• Teladoc HealthcoreTechnology or IntegrationTeladoc Health provides AXA's Virtual Doctor service and Mind Health service. Telephone appointments can be booked 24/7, 365 days a year. The Mind Health service provides up to six sessions with a psychologist per non-emergency mental health concern per year.
• UMP Healthcare HoldingscoreStrategic or Co-development PartnerAXA's partnership with UMP Healthcare Holdings in China provides online family doctors and medical delivery services, enabling AXA to offer telehealth services and digital tools to meet consumer needs in the Chinese market.

Scale indicators14 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Bupa Global: Bupa Global is the most direct comparable — international private medical insurance for individuals, families, and corporate clients worldwide. CGO Karim Idilby previously led Bupa Global Africa/India/Middle East, evidencing close competitive parity in product, customer segments, and distribution.
• Cigna Global Health Benefits: Cigna Global Health Benefits offers expatriate health insurance and globally mobile workforce coverage to individuals and multinational employers. Direct overlap with AXA across SME, mid-market, and large corporate IPMI segments with similar geographic reach.
• Allianz Care: Allianz Care provides international health insurance for individuals, families, and corporate clients across Europe, Asia, Africa, and the Americas. Competes head-to-head with AXA in expat and overseas-assignee segments under a similarly established European insurance parent.
• GeoBlue (underwritten by 4 Ever Life International): GeoBlue specializes in international health insurance for expatriates, global nomads, and frequent travelers, including university-sponsored plans. Direct competitor for AXA's individual expat and digital nomad product lines.
• Aetna International (CVS Health): Aetna International delivers worldwide health insurance solutions to globally mobile employees, expatriates, and students. Overlaps directly with AXA's international corporate and individual expat value proposition.
• Now Health International: Now Health International provides international health insurance for individuals and SMEs across 190+ countries, with a digital-first service model. Direct competitor for AXA's SME and individual expat segments, particularly in Asia.
• IMG Global (International Medical Group): IMG offers international private medical insurance and travel medical insurance for individuals, families, and groups worldwide. Competes in similar expat, digital nomad, and short-term cover segments with comparable plan customization.
• William Russell: William Russell provides international health insurance for individuals, families, and businesses across 160+ countries. Closely comparable in plan structure, customer segments (expats, professionals, families), and direct-billing provider network.

Broad incumbents

• MetLife Expatriate Benefits: MetLife's expatriate benefits division offers group and individual international health and life insurance through its broader global employee benefits platform. Comparable IPMI offering within a larger insurance conglomerate, similar to AXA's relationship with AXA Group.
• Generali Global Assistance: Generali provides international health insurance and assistance services through its Global Assistance and employee benefits divisions. Comparable IPMI capability embedded within a larger global insurance and financial services group.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/axa-global-healthcare
• Xx.com/AXAPPPInt
• Facebookfacebook.com/163338436404

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Axa