FOUNT Global, Inc.
FOUNT Global, Inc. is a SaaS workflow intelligence platform that uses targeted micro-surveys and proprietary statistical models to identify friction in employee workflows, helping enterprise organizations accelerate AI adoption and measure transformation ROI across HR, IT, and Operations functions.
- Company typePrivate
- Founded2022
- HeadquartersWashington, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What FOUNT Global, Inc. does
FOUNT Global, Inc. is a venture-backed SaaS company that provides a workflow intelligence platform designed to measure and reduce friction in employee workflows, with particular emphasis on helping enterprise organizations accelerate AI adoption and demonstrate transformation ROI. Founded in January 2022 as a spinout by CEO Christophe Martel (former CHRO of CEB, which sold to Gartner for $2.7 billion in 2017) and Volker Jacobs (CEO of TI People), FOUNT targets enterprise operating leaders—including Chief AI Officers, COOs, Heads of Transformation, and CTOs—alongside function leaders in HR, IT, Operations, and Engineering. The platform addresses a specific gap: organizations deploying AI into workflows they cannot see, where process maps, engagement surveys, and interviews fail to capture the messy reality of how work actually unfolds. The reported customer base spans healthcare (Northwell Health, Elevance Health, United Healthcare, plus a healthcare call center), pharmaceuticals (Pfizer), technology (Synopsys), financial services (UBS, Gamma Financial), consumer goods (Adidas, PepsiCo), telecommunications (Comcast, T-Mobile), insurance (Assurant), IT staffing (TekSystems), and logistics, with average outcomes including $2.3M annual cost savings, 50,000 hours of released capacity, 15% time saved, +18% employee satisfaction, and +14% AI tool adoption.
The platform's core technology combines targeted micro-surveys—taking approximately 90 seconds per worker—with proprietary statistical models that achieve statistical relevance with as few as 53 responses per work moment. It captures friction across digital, human, and physical touchpoints and produces quantified workflow scorecards that allow comparison across workflows to prioritize high-opportunity areas. The platform's distinctive technical components include Work Friction Analysis, Workflow Scorecards, Insight Routing (to AI, IT, Ops, and HR systems and AI agents), Impact Monitoring via pre/post measurement, and integration with enterprise LLM environments through the Model Context Protocol (MCP). Data upload integrations with Medallia, Qualtrics, and LimeSurvey enable ingestion from existing survey infrastructure. The company has accumulated 8.5 million+ friction points across its client base, providing a benchmarking and pattern-recognition data asset. AI capabilities—NLP-driven free-text analysis, predictive scorecard analytics, and automated re-measurement cycles—are present but serve as a feature layer on top of the proprietary statistical methodology.
FOUNT operates an enterprise field sales model with engagement pathways that include a 6-week proof of concept, pilot programs, and full license agreements on subscription terms (multi-year or annual). Pricing depends on scope and scale rather than transparent list rates, consistent with enterprise contract structuring. The company has offices in Washington D.C. (headquarters), London, and Hamburg (FOUNT EU GmbH), and operates with a distributed team of 11-50 employees. Total funding raised is $10.75 million across a January 2022 pre-seed and a March 2023 $8 million Series A led by Lavrock Ventures with participation from Osage Venture Partners and Grotech Ventures. Strategic partnerships include TI People (joint research with 15 major European enterprises including BASF, Deutsche Bahn, and Novartis), SSON Network (GTM co-marketing), and Comcast NBCUniversal LIFT Labs (2024 AI accelerator participation).
FOUNT Global, Inc. firmographics
Firmographics- Name
- FOUNT Global, Inc.
- Legal name
- FOUNT Global, Inc.
- Website
- https://getfount.com
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- FOUNT Global, Inc. is a SaaS workflow intelligence platform that uses targeted micro-surveys and proprietary statistical models to identify friction in employee workflows, helping enterprise organizations accelerate AI adoption and measure transformation ROI across HR, IT, and Operations functions.
- Ownership category
- akta.pro rank
Where FOUNT Global, Inc. is headquartered
LocationHeadquarters
- HQ city
- Washington
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
FOUNT Global, Inc. business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- SaaS Platform Licensing: Subscription-based SaaS licensing model with engagement options including 6-week proof of concept, pilot programs, or license agreements. Pricing depends on scope and scale, suggesting a tiered or custom pricing structure based on organizational size and measurement needs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Proof of Concept |
| Subscription | Multi-year contract | Pilot Program |
| Subscription | Annual | License Agreement |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels6 records
FOUNT Global, Inc. product offering
Product offeringCore offering
FOUNT provides a SaaS workflow intelligence platform that diagnoses employee workflow friction by collecting targeted micro-surveys from workers about specific work moments. It measures satisfaction, effort, and time spent across digital, human, and physical touchpoints, then routes actionable insights to the appropriate owners (AI agents, IT, Ops, HR systems) to enable continuous workflow improvement and AI adoption.
Product overview
FOUNT Global, Inc. offers a single unified SaaS platform called the FOUNT Workflow Intelligence Platform. This core product is a workflow intelligence solution that helps organizations identify and eliminate work friction by deploying targeted micro-surveys to employees about their specific daily work activities. The platform collects data on satisfaction, effort, time spent, and friction experienced across work moments and touchpoints, then routes actionable insights to the appropriate owners including AI agents. The solution is designed to help enterprises make AI work for their employees, accelerate AI adoption, and measure ROI on transformation investments.
Differentiator
Problem solved
Functional benefit
Products and services
- FOUNT Workflow Intelligence Platform A SaaS platform that reveals how employee workflows actually unfold by collecting targeted micro-surveys from workers about specific work moments. It identifies friction points across digital, human, and physical touchpoints, quantifies their impact on productivity through scorecards, and routes actionable insights to the right owners (AI agents, IT, Ops, HR systems). It enables continuous workflow improvement and AI adoption measurement for enterprise transformation leaders.
Quantifiable outcome
- $2.3M annual cost savings for organizations using the platform
- +9 more outcomes
Companies that use FOUNT Global, Inc.
Customer profileNamed customers16 records
Segments3 records
Ideal customer profiles3 records
FOUNT Global, Inc. technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability7 records
Feature8 records
FOUNT Global, Inc. partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered flagship and core.
- TI PeopleflagshipCo-research partnership with TI People on AI impact on HR operating models. Volker Jacobs, CEO of TI People, is also board member at FOUNT. Joint research with 15 major European enterprises including BASF, Deutsche Bahn, Novartis. Joint webinars and content creation with TI People on work friction and GBS transformation.
- SSON NetworkcoreJoint webinar partnership on GBS transformation and friction data. SSON (Shared Services and Outsourcing Network) provides platform for FOUNT to reach Global Business Services leaders through co-branded content and events.
Scale indicators9 records
Recent moves7 records
Expansion highlights5 records
FOUNT Global, Inc. competitors and assessment
Company assessmentDirect peers
- Celonis: Process mining and execution management platform that analyzes operational data to identify inefficiencies. Directly competes with FOUNT's workflow analytics thesis, though FOUNT differentiates via worker-reported friction vs. system-log mining.
Broad incumbents
- Workday Peakon Employee Voice: Workday's employee engagement and listening platform, part of the broader Workday HCM suite. Competes for the same enterprise buyer (CHRO/People Analytics) with a much wider footprint, but lacks FOUNT's workflow-friction specificity and AI-transformation focus.
- Qualtrics Employee Experience:
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
FOUNT Global, Inc. social profiles
Digital presenceFOUNT Global, Inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
FOUNT Global, Inc. leadership team
Management profileNumber of profiles
Profiles4 records
FOUNT Global, Inc. subsidiaries and ownership
Company hierarchySubsidiaries1 record
FOUNT Global, Inc. funding detail
Funding detailFunding overview
Funding rounds3 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FOUNT Global, Inc. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FOUNT Global, Inc.
What does FOUNT Global, Inc. do?
FOUNT provides a SaaS workflow intelligence platform that diagnoses employee workflow friction by collecting targeted micro-surveys from workers about specific work moments. It measures satisfaction, effort, and time spent across digital, human, and physical touchpoints, then routes actionable insights to the appropriate owners (AI agents, IT, Ops, HR systems) to enable continuous workflow improvement and AI adoption.
Is FOUNT Global, Inc. a public or private company?
FOUNT Global, Inc. is a private company. It is classified as venture growth investor backed and is currently operating.
When was FOUNT Global, Inc. founded?
FOUNT Global, Inc. was founded in 2022. It employs 11 to 50 people.
Where is FOUNT Global, Inc. based?
FOUNT Global, Inc. is headquartered in Washington, United States, in the North America region.
How does FOUNT Global, Inc. make money?
One revenue line is on record: saaS Platform Licensing.
Who are FOUNT Global, Inc.'s main competitors?
Celonis is listed as a direct peer. Broad incumbents are Workday Peakon Employee Voice and Qualtrics Employee Experience.
Does FOUNT Global, Inc. have an API?
No public API is recorded for FOUNT Global, Inc..