EC

What EC does

EC (六度人和 / Shenzhen Liudu Renhe Technology Co., Ltd.) is a Shenzhen-based, privately held CRM SaaS provider founded in 2008 that builds an AI-driven growth-oriented sales and customer management platform for Chinese enterprises. As of 2024-2026 it serves more than 30,000 enterprise customers concentrated in growth-stage SMEs across education, financial services, enterprise services, manufacturing, healthcare, retail/franchise, and trade/export verticals, with a separate overseas edition targeting Chinese companies expanding into Hong Kong, Vietnam, and Southeast Asia. The product is delivered as a cloud CRM that aggregates leads from WeChat, WeCom, QQ, phone, email, and major ad platforms (Tencent Ads, Douyin, Baidu) into a unified customer record.

The core technology stack is the EC CRM platform, the SIXBOT AI employee platform (four autonomous agents: Opportunity Assistant for lead discovery, Telemarketer for AI-driven outbound calling with voice cloning, Sales Consultant for real-time conversation guidance, and Business Assistant for reporting and analytics), and a fully CLI-ized architecture (completed May 2026) that exposes every business capability to AI agents via a command-line interface. The platform integrates third-party AI (Doubao LLM and Doubao ASR via ByteDance's Volcano Engine) for natural language understanding, summarization, and speech recognition, and ships with a proprietary AI Bluetooth headset (ec pods), an open API (open.workec.com), and an aPaaS workflow customization module.

EC generates revenue primarily through annual per-seat SaaS subscriptions sold in three tiers (Basic ¥588/account/year, Standard ¥788/account/year, and an AI version sold by quote), with a 20-account minimum and additional fees for customization and aPaaS configuration. Go-to-market is a hybrid of self-serve PLG (15-day free trial, online sign-up on scrm.com), enterprise direct sales for larger accounts, and a regional agent/partner network across China, supplemented by industry events, comparison content marketing, and an overseas sales motion in Southeast Asia. EC is venture-backed by Tencent, Yonyou, SAIF Partners, CITIC Securities, Lion Capital, OCBC, HKSTP, and others, and has publicly signaled an intent to pursue an IPO.

Name

EC

Legal name

深圳市六度人和科技有限公司

Website

https://scrm.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

501–1,000 employees

Short description

EC (六度人和) is a Shenzhen-based AI-driven CRM SaaS provider serving 30,000+ Chinese growth-stage enterprises in education, finance, manufacturing, and healthcare. The platform features the SIXBOT AI employee suite for lead discovery, AI telemarketing, real-time sales coaching, and analytics.

Ownership category

akta.pro rank

Product category

Sales CRM Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Customer Service, Support & Contact Center CRM (HDAEAFAC)

akta.pro secondary industries

Marketing Automation & Campaign Management CRM (HDAEAFAB), Customer Engagement & Messaging (Email, SMS, Push, In-App) (BPAFAFAI), B2B SaaS & Enterprise Personalization (CRM, Sales, Support) (HDAAAGAJ)

Keywords

• AI-powered CRM software
• Sales automation platform
• Customer relationship management
• AI sales assistant
• Enterprise sales tools

Headquarters

HQ city

Shenzhen

HQ country

China

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription (CRM Software): EC generates revenue primarily through annual SaaS subscription licenses sold on a per-seat basis. Three tiers are offered: Basic (¥588/account/year), Standard (¥788/account/year), and AI version (custom quote). The subscription model provides predictable recurring revenue with land-and-expand dynamics as customers add users or upgrade tiers.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

EC develops and sells EC CRM, an AI-driven growth-oriented Customer Relationship Management (SaaS) platform for Chinese enterprises. The platform integrates WeChat, QQ, phone, email, and major advertising channels (Tencent Ads, Douyin, Baidu) into a unified customer management system, and is powered by the SIXBOT AI employee platform — a multi-agent AI system with four autonomous AI employees (Opportunity Assistant, AI Telemarketer, Sales Consultant, and Business Assistant) that automate lead discovery, AI cold calling, real-time sales coaching, and automated reporting. The platform is sold primarily on a per-seat annual SaaS subscription basis across China.

Product overview

EC (六度人和/深圳市六度人和科技有限公司) offers EC CRM, an AI-driven growth-oriented CRM platform designed for growth-stage enterprises in China. The core platform is EC CRM, which integrates communication tools (WeChat, QQ, phone, email) and centers on the SIXBOT AI员工 platform — a multi-agent AI system deploying four AI employee roles: 商机助手 (AI opportunity discovery), 话务员 (AI telemarketing), 销售顾问 (AI sales advisor), and 业务助理 (AI business assistant). Additional modules include 汇营销 (multi-channel lead aggregation from Tencent/Douyin/Baidu ads), 联络中心 (unified outbound contact center), AI销售陪练 (AI coaching), and AI沟通质检 (AI conversation quality monitoring). EC also offers vertical solutions: 智能电销方案 (AI outbound sales), 中企出海方案 (overseas expansion), 流程定制方案/aPaaS (custom workflow), and the EC Open API for third-party integrations. The company serves 30,000+ enterprises across education, finance, enterprise services, manufacturing, and healthcare. Pricing tiers include 基础版 (¥588/account/year), 标准版 (¥788/account/year), and AI版 (custom pricing), with a minimum of 20 accounts.

Differentiator

Problem solved

Functional benefit

Brands

• SIXBOT: AI employee platform within EC CRM, featuring four AI agent modules: Business Opportunity Assistant (商机助手) for lead discovery and network intelligence, Telemarketer (话务员) for AI-powered outbound calling and lead screening, Sales Consultant (销售顾问) for real-time talk-track guidance and customer profiling, and Business Assistant (业务助理) for automated reporting and data-driven management recommendations.
• EC外贸版

Products and services

• EC CRM (AI-driven Growth CRM System / AI驱动的增长型CRM系统) EC CRM is an AI-driven growth-oriented Customer Relationship Management platform that helps growth enterprises digitalize their sales process from lead acquisition through conversion. It integrates with WeChat, QQ, phone, and other communication channels, aggregates leads from major advertising platforms (Tencent Ads, Douyin, Baidu), and is powered by the SIXBOT AI employee platform. Sold on per-seat annual subscriptions across China.
• SIXBOT AI Employee Platform (SIXBOT AI员工平台) SIXBOT is EC's AI employee platform that deploys autonomous AI agents to assist with end-to-end sales tasks. It includes four AI employee roles: 商机助手 (opportunity discovery), 话务员 (AI telemarketing with voice cloning), 销售顾问 (real-time sales advisor), and 业务助理 (business assistant for reporting). Each AI employee independently executes specific sales workflow stages and is invoked from within EC CRM.
• Smart Outbound Sales Solution (智能电销方案) An outbound sales solution powered by the AI话务员 (AI Telemarketer) employee, featuring compliant cold calling, voice cloning of top sales reps, multi-round AI conversations, automatic invalid number filtering, and intelligent lead intent scoring. Designed for sales teams needing to scale outbound calling while maintaining compliance.
• Overseas Expansion Solution (中企出海方案) An international expansion solution for Chinese enterprises, providing multi-channel lead generation, multi-language support, and AI-powered tools to accelerate deal closing in overseas markets. Targets businesses expanding into Southeast Asia and other international markets.
• Ad Marketing Solution (广告营销方案 / 汇营销 / 汇客通) A multi-channel marketing integration solution that automatically aggregates leads from Tencent Ads, Douyin Ads, Baidu Ads, 360 Ads, and other advertising platforms into EC CRM, enabling source tagging, deduplication, and ROI analysis for each advertising channel. Helps enterprises track and optimize marketing spend across channels.
• Workflow Customization Solution / aPaaS (流程定制方案) A customizable workflow (aPaaS) solution enabling enterprises to tailor EC CRM to their specific business processes, with flexible module configuration, custom business logic, and integration with internal systems via the EC Open API.
• Unified Contact Center (联络中心 / 一站式联络中心)
• EC Open API Platform EC's open API platform exposes business capabilities (customer management, sales planning, order management, organizational structure, data analytics) for third-party integrations, with support for Tencent iPaaS connector-based integration and active push notifications. Documentation at open.workec.com.
• EC Digital Expert Services (EC数字化专家服务) Professional services including consulting advisors, pre-sales advisors, implementation teams, product experts, and dedicated customer success managers providing full-lifecycle support from onboarding to ongoing optimization. Sold alongside EC CRM at additional cost.
• ec pods AI Bluetooth Headset (ec pods AI蓝牙耳机) EC's proprietary AI Bluetooth headset designed for sales call recording and voice capture, paired with the EC app for AI-powered call analysis, real-time assistance, and voice data transmission. Hardware accessory sold alongside EC CRM.
• EC Education & Training Industry AI+CRM Solution (EC 教育培训行业 AI+CRM 解决方案) A dedicated AI + CRM solution for the education and training industry, covering lead aggregation from advertising platforms, AI-assisted follow-up, customer tiered operations, and dormant customer reactivation. Co-launched with the 2026 Education Training New Format Summit.
• EC AI Exhibition & Conference Marketing Solution (EC AI会展营销解决方案) An AI-powered exhibition and conference marketing solution covering audience invitation efficiency, investment conversion, and intelligent management for the MICE (Meetings, Incentives, Conferences, Exhibitions) industry.

Quantifiable outcome

• Store conversion rate improved 37% for retail/franchise customers
• +11 more outcomes

Named customers20 records

Segments7 records

Ideal customer profiles8 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration27 records

AI capability12 records

Feature5 records

Partnerships

Six partnerships are on record, tiered core and flagship.

• Education Industry Association (民协)coreStrategic or Co-development Partner · 24 March 2026EC co-hosted the 2026 4th Education Training New Format Summit & Bay Area Education Technology Festival with the Education Industry Association (民协) in Guangzhou. The association's president Zhang Kang attended to exchange guidance, and EC served as a co-organizer for industry collaboration.
• Tencent Cloud (腾讯云)coreTechnology or IntegrationEC integrates with Tencent Cloud's infrastructure and enterprise services. The partnership provides cloud computing infrastructure, enterprise cloud disk (企业网盘) for customer data archiving, and cloud communications capabilities. EC also participates in Tencent Cloud SaaS technology alliance activities.
• Douyin/ByteDance (字节跳动)coreTechnology or IntegrationEC integrates with Douyin (抖音) advertising platform for automatic lead capture and attribution. Leads from Douyin ads are automatically imported into EC's CRM system with source tracking.
• Baidu (百度)coreTechnology or IntegrationEC integrates with Baidu advertising platforms for automatic lead capture and channel attribution, enabling customers to track ROI across Baidu marketing campaigns.
• Beijing Volcano Engine (北京火山引擎科技有限公司)coreTechnology or IntegrationEC integrates with ByteDance's Volcano Engine for AI capabilities including Doubao ASR (automatic speech recognition) for voice-to-text transcription and Doubao LLM for AI analysis and summary generation in its SIXBOT platform.
• WeChat/WeCom (微信/企业微信)flagshipTechnology or IntegrationEC is deeply integrated with WeChat and WeCom platforms, enabling sales teams to manage customer relationships directly within WeChat. EC captures WeChat chat records, enables one-click WeChat contact management, and integrates WeChat customer acquisition channels. This integration is a core differentiator of EC's platform.

Scale indicators5 records

Recent moves6 records

Expansion highlights7 records

Broad incumbents

• Zoho Corporation: Global SaaS provider offering 50+ business applications including Zoho CRM, targeting SMBs and mid-market with affordable per-seat pricing. Comparable to EC in serving cost-sensitive growth-stage enterprises with broad suite of integrated business apps.
• Yonyou (用友): China's largest enterprise software and ERP vendor, also a strategic investor in EC. Provides CRM as part of a broader enterprise suite including finance, HR, and supply chain. Comparable as a broad incumbent in Chinese enterprise SaaS with overlapping CRM capabilities.
• Salesforce: Global CRM market leader offering sales, service, marketing, and commerce clouds with extensive AI (Einstein) capabilities. Comparable to EC as the global reference point for CRM category definition and AI-CRM roadmap, though not directly competing in EC's China SMB segment.
• HubSpot: Global SaaS leader in SMB and mid-market CRM with integrated marketing, sales, and customer service hubs, plus AI features (ChatSpot, Breeze). Comparable to EC in serving growth-stage SMBs with freemium-to-paid land-and-expand motion and integrated marketing/sales tooling.
• Microsoft Dynamics 365: Microsoft's enterprise CRM and ERP suite with integrated Copilot AI features, deeply embedded in Microsoft 365. Comparable as a broad incumbent competing for enterprise CRM budgets with bundled AI and ecosystem advantages.

Direct peers

• Youzan (有赞): China-based retail and e-commerce SaaS platform providing CRM, marketing, and store management tools for merchants. Comparable to EC in serving SMB sales/marketing needs with WeChat-native integration, though more retail/consumer-focused versus EC's broader vertical mix.
• Fxiaoke (纷享销客): China-based CRM platform targeting mid-market and growth-stage enterprises with integrated sales, marketing, and collaboration tools. Direct head-to-head competitor with EC in the Chinese growth-stage CRM segment, also emphasizing WeChat-era enterprise customer management.
• Xiaoshouyi (销售易): China-based mobile CRM platform founded 2011, serving mid-market and enterprise customers across verticals with similar cloud-based SaaS delivery. Closest direct competitor to EC in China's mobile CRM market with overlapping target customers (education, manufacturing, financial services).
• Weimob (微盟): Hong Kong-listed WeChat ecosystem SaaS provider focused on SMB merchants, offering CRM, marketing automation, and e-commerce tools integrated with WeChat and Tencent ecosystem. Comparable to EC in WeChat-centric SMB sales/marketing tooling, though more retail/commerce-skewed.

Emerging players

• Gong.io: AI-powered sales conversation intelligence platform that records, transcribes, and analyzes sales calls to drive coaching and deal insights. Comparable to EC's AI Sales Advisor and AI Sales Coach features in applying conversation AI to sales productivity, though focused on analytics rather than full CRM workflow.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/watch?v=t6elMWAe3dQ

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds3 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EC