Heymondo

What Heymondo does

Heymondo is a Barcelona-based digital travel insurance brokerage founded in 2017 and operated through its regulated Spanish entity, Smart Insurance Correduría de Seguros S.L. The company sells tailored travel-insurance policies directly to consumers and through affiliate/B2B partners worldwide, underwriting the risk exclusively with two top-tier carriers — AXA and Iris. Its product set spans three core SKUs: International Travel Insurance (offered in Medical, Top, and Premium tiers with optional add-ons for adventure sports, electronic equipment, cruise coverage, and cancellation), Annual Multi-Trip Travel Insurance (covering trips up to 60 days each over a 12-month period), and Long Stay Travel Insurance (renewable 90+ day coverage aimed at digital nomads and extended-stay travelers). Pricing is granular and per-trip, ranging from roughly $1.76 to $2.66 per day depending on tier and geography, with multi-trip and long-stay subscriptions available.

The technology stack is a cloud-based digital platform comprising a proprietary product engine for real-time pricing and policy binding, a public-facing website optimized for destination-specific SEO, and the Heymondo Travel Assistance App (iOS/Android) which delivers 24/7 medical chat, internet-based assistance calls, claims management with photo uploads, and document storage. On the B2B side, Heymondo operates an API and white-label partner solution that lets travel companies embed Heymondo-branded or white-labeled insurance at any digital touchpoint, alongside an affiliate program for travel influencers with 30-day cookie attribution.

Revenue is generated through brokerage commissions on insurance premiums, sold predominantly B2C via the website and mobile app and supplemented by B2B2C flows through travel-blog affiliates and white-label/API partners. The company serves 27+ countries across Europe, the Americas, Asia, Africa, and Oceania, with product and marketing content localized for top destination markets. In February 2025, private equity firm J.C. Flowers & Co. — a financial-services specialist — acquired a majority stake to fund international expansion. Prior funding included a ~$1M Series 2 in February 2020 from Banco Sabadell, Bankinter, and Cartera de Inversiones CM, and earlier seed/Series 1 rounds totaling ~$1M from 2017 to 2018.

Name

Heymondo

Legal name

Smart Insurance Correduría de Seguros, S.L.

Website

https://heymondo.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

101–250 employees

Short description

Heymondo is a Barcelona-based digital travel insurance brokerage (Smart Insurance Correduría de Seguros S.L.) selling per-trip, annual, and long-stay policies directly to travelers worldwide and via affiliate/B2B partners, with exclusive underwriting by AXA and Iris and a proprietary assistance mobile app.

Ownership category

akta.pro rank

Product category

Travel Insurance

NAICS

Insurance Agencies and Brokerages (524210), Other Insurance Related Activities (52429)

SIC

Insurance Agents, Brokers & Service (6411), Fire, Marine & Casualty Insurance (6331)

akta.pro primary industry

Embedded Travel Insurance Distribution & APIs (THALALAA)

akta.pro secondary industries

Trip Cancellation/Interruption & Refund Protection Platforms (THALALAB), Assistance & Claims Management Platforms (FNOL, TPA Tech) (THALALAF), Embedded Insurance & Affinity Distribution Platforms (FSAGAGAL)

Keywords

• Travel insurance
• Digital insurance brokerage
• Travel assistance app
• Insurance API integration
• Long stay insurance

Headquarters

HQ city

Barcelona

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Travel Insurance Premiums: Heymondo operates as an insurance brokerage (Smart Insurance Correduria de Seguros S.L.) earning commissions on travel insurance policies sold. Customers purchase insurance policies for trips of varying durations, paying premiums that vary based on coverage type, trip length, destination, and traveler age. The company designs and tailors its own insurance products in partnership with insurers like AXA and Iris.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels7 records

Core offering

Heymondo is a digital travel insurance brokerage that designs, prices and distributes its own travel insurance products (International, Annual Multi-Trip and Long Stay) underwritten by top-tier insurers AXA and Iris, sold directly through its website and mobile app to individual travelers worldwide. The company complements consumer insurance with a 24/7 medical travel assistance app, a B2B partner API, white-label solutions and an affiliate program for embedding travel insurance at digital touchpoints.

Product overview

Heymondo is a digital travel insurance broker offering three core insurance products: International Travel Insurance (available in Medical, Top, and Premium tiers with optional add-ons for electronic equipment, adventure sports, cruise coverage, and trip cancellation), Annual Multi-Trip Travel Insurance (covering all trips up to 60 days each over 12 months), and Long Stay Travel Insurance (flexible renewable coverage for trips over 90 days). The product portfolio is supported by the Heymondo Travel Assistance App providing 24/7 medical chat, free assistance calls, and claims management. The company also offers B2B solutions including the Heymondo API for partners and a white-label partner platform, as well as an affiliate program for travel influencers.

Differentiator

Problem solved

Functional benefit

Products and services

• International Travel Insurance

Quantifiable outcome

• No deductibles on most travel insurance plans
• +1 more outcomes

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• AXAcoreOthersAXA is one of the world's largest insurance companies and a top-tier underwriter for Heymondo's travel insurance products. Heymondo exclusively collaborates with AXA for insurance coverage, providing financial strength and global claims payment capability.
• IriscoreOthersIris is a specialized insurance company and top-tier partner for Heymondo's travel insurance products. Part of Heymondo's exclusive collaboration with top-tier specialized companies for underwriting travel insurance coverage.
• Salt in our hairminorGTM or Marketing PartnerTravel blog partnership where Salt in our hair recommends Heymondo travel insurance to their audience of travel enthusiasts. The partnership has been active for over 5 years, with Heymondo providing analytics, classes, and workshops to help partners grow their platforms.
• Capture the AtlasminorGTM or Marketing PartnerTravel blog partner that has worked with Heymondo for over 5 years as part of their affiliate program. Capture the Atlas features Heymondo insurance recommendations alongside their travel content, with easy analytics tracking and close collaborative support.
• HostelzminorGTM or Marketing PartnerAffiliate partner recommending Heymondo travel insurance to budget travelers and backpackers using the Hostelz platform for accommodation search.
• The World PursuitminorGTM or Marketing PartnerAffiliate partner travel blog that recommends Heymondo insurance to their readers seeking comprehensive travel coverage.
• The Broke BackpackerminorGTM or Marketing PartnerAffiliate partner travel blog focused on budget travel that recommends Heymondo travel insurance to their community of budget-conscious travelers.
• Journey EraminorGTM or Marketing PartnerAffiliate partner travel blog that recommends Heymondo travel insurance to their audience of adventure travelers.
• Doctors Without Borders (Medecins Sans Frontieres)minorOthersHeymondo has a collaboration agreement with Doctors Without Borders (Medecins Sans Frontieres) to actively participate and assist in humanitarian and medical emergencies worldwide, reflecting the company's commitment to solidarity and social responsibility.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Faye: US-based digital travel-insurance startup offering app-based policy management and claims. Comparable digital-first UX and consumer positioning, though currently focused on the US market.
• Battleface: Travel and specialty insurance insurtech offering modular, adventure-oriented policies through digital channels. Comparable embedded and affinity distribution model to Heymondo's white-label and partner API.

Broad incumbents

• IMG Global: International Medical Group provides travel medical insurance and global health plans for individuals and groups. Comparable international/medical travel-insurance coverage but distributed more through brokers and employers.
• Generali Global Assistance: Global travel insurance and assistance provider under Generali, offering trip-cancellation, medical, and 24/7 assistance products. Comparable coverage and assistance experience, but at incumbent scale.
• AIG Travel: Travel insurance division of AIG offering single-trip, annual, and group travel policies with global claims support. Overlaps with Heymondo on coverage breadth and 24/7 assistance, but distributed more via traditional channels.
• Berkshire Hathaway Travel Protection: US-focused travel insurance carrier offering single-trip and annual policies with strong direct and affiliate distribution. Comparable product structure and digital sales approach for the US traveler segment.
• Allianz Travel: Global incumbent travel insurance carrier under Allianz Partners with multi-tier products sold direct and via agents. Overlaps with Heymondo's product set but at much greater scale and via traditional distribution.

Regional players

• PassportCard: International travel and health insurance provider with strong presence in Australia, Israel, and other select markets. Comparable long-stay and multi-trip offerings targeting expatriates and frequent travelers, primarily outside Heymondo's strongest European footprint.

Direct peers

• SafetyWing: Digital-first travel and remote-worker health insurance provider serving digital nomads and globally mobile individuals. Closely comparable to Heymondo in target customer, online subscription model, and embedded/affinity distribution approach.
• World Nomads: Travel insurance brand built around adventure and backpacker travelers, distributed through content and affiliate partnerships with travel bloggers. Highly comparable GTM and customer base to Heymondo.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/heymondo_en
• Facebookfacebook.com/heymondoen
• LinkedInlinkedin.com/company/heymondo
• Instagraminstagram.com/heymondo_en
• TikToktiktok.com/@heymondo_en

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds4 records

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Heymondo