Volunteers of America
Volunteers of America Chesapeake & Carolinas (VOACC) is a faith-based 501(c)(3) nonprofit affiliate delivering integrated health and human services, including homeless services, supportive housing, mental health, substance use recovery, veteran services, re-entry, and workforce development, to approximately 9,800 vulnerable individuals and families annually across Maryland, Virginia, DC, and the Carolinas.
- Company typePrivate
- Founded1896
- HeadquartersLanham, United States
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What Volunteers of America does
Volunteers of America Chesapeake & Carolinas (VOACC) is a faith-based 501(c)(3) nonprofit affiliate of the national Volunteers of America organization, founded in 1896. VOACC delivers an integrated portfolio of health and human services across Maryland, Virginia, the District of Columbia, and the Carolinas through 49+ programs organized around eight service lines: Homeless Services, Supportive Housing, Mental Health Services, Substance Use Recovery, Intellectual and Developmental Disabilities Services, Veteran Services, Community Re-entry, and Workforce Development. Service delivery is direct-to-consumer across 37+ physical locations and reaches approximately 9,800 individuals and families annually.
The service stack rests on evidence-based behavioral health and human services methodologies rather than proprietary technology products. Notable programs include the Hope Has A Home Medical Respite Program (first nationally certified program for women in DC, 2025), the Maple Court Veteran Apartments and Supportive Services for Veteran Families (SSVF) program covering 62 NC counties, the VOA Hope Center behavioral health facility in DC, the Family Focused Recovery Program for substance use disorders, and the Newport News YouthBuild workforce development program. Operating technology is conventional: a WordPress-hosted site, Cloudflare and CleanTalk security layers, Google Analytics, YouTube embeds, and FundraiseUp donation tooling. Real estate and clinical operations are housed in facility-based assets managed through the wholly-owned Mid-Atlantic Neighborhood Development Corporation (MANDC) housing development affiliate.
Revenue is sourced primarily from federal and state government contracts (Department of Veterans Affairs SSVF grants, Department of Labor YouthBuild, Medicaid/Medicare reimbursement, managed care organization billing) and supplemented by individual donations, corporate partnerships, workplace giving through Combined Federal Campaign #11973, vehicle and real estate donations, and foundation grants (notably $1.2 million from Kaiser Permanente in 2025). The organization reports an annual budget of $57.7 million under CEO Candace Vanderwater, employs approximately 900 staff alongside 2,000+ volunteers, and serves end clients at no charge. Service access is mediated through coordinated entry systems, VA grantee referral networks, and an online program locator. VOACC is governed by a 15-member Board of Directors and is accredited by CARF and the American Correctional Association, holding the highest national designation (Evergreen Charter) from VOA National.
Volunteers of America firmographics
Firmographics- Name
- Volunteers of America
- Legal name
- Volunteers of America Chesapeake & Carolinas
- Website
- https://voachesapeake.org
- Company type
- Private
- Founded year
- 1896
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Volunteers of America Chesapeake & Carolinas (VOACC) is a faith-based 501(c)(3) nonprofit affiliate delivering integrated health and human services, including homeless services, supportive housing, mental health, substance use recovery, veteran services, re-entry, and workforce development, to approximately 9,800 vulnerable individuals and families annually across Maryland, Virginia, DC, and the Carolinas.
- Ownership category
- akta.pro rank
Volunteers of America industry classification
Industry- Product category
- Social and Human Services
- NAICS
- Other Individual and Family Services (624190), Offices of Mental Health Practitioners (except Physicians) (621330), Services for the Elderly and Persons with Disabilities (62412), Civic and Social Organizations (813410)
- SIC
- Services-Social Services (8300), Services-Specialty Outpatient Facilities, Nec (8093)
- akta.pro primary industry
- Mental Health & Crisis Support Services (BPAGACAD)
- akta.pro secondary industry
- Youth Mental Health, Counseling & Wellbeing (Education-Linked) Nonprofits (BPAGADAK)
Keywords
Where Volunteers of America is headquartered
LocationHeadquarters
- HQ city
- Lanham
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Volunteers of America business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain, Others
Revenue model
- Government Contracts & Grants: Primary revenue from federal and state government contracts including Department of Veterans Affairs (SSVF grants), Department of Labor (YouthBuild), Medicaid/Medicare reimbursement, and managed care organization partnerships
- Donations & Charitable Contributions: Individual donations, corporate partnerships, workplace giving campaigns, vehicle donations, real estate donations, planned giving, stock donations, IRA charitable distributions, and donor-advised fund grants
- Combined Federal Campaign (CFC): Federal employee workplace giving through CFC Number #11973
Go-to-market motion1 record
Distribution channels4 records
Marketing channels9 records
Volunteers of America product offering
Product offeringCore offering
VOACC is a faith-based nonprofit that delivers integrated health and human services across eight program areas — homeless services, supportive housing, mental health, substance use recovery, intellectual and developmental disabilities services, veteran services, community re-entry, and workforce development. Programs are delivered at no charge to clients through 49+ programs and 37+ physical locations across Maryland, Virginia, DC, and the Carolinas, serving roughly 9,800–11,700 individuals annually with a staff of about 900 employees and 2,000+ volunteers.
Product overview
Volunteers of America Chesapeake & Carolinas (VOACC) is a faith-based nonprofit organization providing a comprehensive portfolio of social services across Maryland, Virginia, the District of Columbia, and the Carolinas. The organization operates eight core service lines: Homeless Services, Supportive Housing, Mental Health Services, Substance Use Recovery, Intellectual & Developmental Disabilities Services, Veteran Services, Community Re-entry, and Workforce Development. These services are delivered through over 49 programs and 37+ physical locations, serving approximately 9,700 individuals and families annually with a staff of 800+ employees and 2,000+ volunteers. Key programs include Hope Has A Home medical respite (the first for women in DC), Maple Court Veteran Apartments, VOA Hope Center behavioral health facilities, Supportive Services for Veteran Families (SSVF), Residential Re-Entry Center, and Newport News YouthBuild workforce program. Services are delivered through an integrated housing-and-care model addressing social determinants of health, with programs accredited by CARF and the American Correctional Association.
Differentiator
Problem solved
Functional benefit
Products and services
- Homeless Services Year-round homeless services including shelter, housing-focused case management, education training, job training, referral services, and behavioral health treatment for men, women, and children experiencing or at risk of homelessness.
- Supportive Housing Safe, affordable homes for formerly homeless and low-income individuals and families, offering case management, life skills training, educational opportunities, children's programming, and community engagement activities.
- Mental Health Services Individualized psychiatric and residential rehabilitation services for adults, youth, and families living with mental health challenges, including 24-hour residential supports, medication management, individual and group therapy, crisis stabilization, and community support.
- Substance Use Recovery Services
Quantifiable outcome
- 3,706 men, women & children supported through homeless services in Virginia and the Carolinas each year
- +4 more outcomes
Companies that use Volunteers of America
Customer profileNamed customers6 records
Segments7 records
Ideal customer profiles6 records
Volunteers of America technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Volunteers of America partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered major, supporting and core.
- Fayetteville CaresmajorLead organization for Cumberland County Homeless Veterans Stand Down, coordinating 30+ community partners.
- The Salvation ArmysupportingCommunity partner sponsoring meals at the Cumberland County Homeless Veterans Stand Down.
- Dunkin DonutssupportingCommunity partner sponsoring meals at the Cumberland County Homeless Veterans Stand Down.
- United WaycoreProviding volunteers for the Cumberland County Homeless Veterans Stand Down event.
- Wounded Warrior ProjectsupportingVeteran service organization participating in Stand Down event.
- Veterans Bridge HomesupportingVeteran service organization participating in Stand Down event.
- NCWorkssupportingState workforce development agency providing employment resources at Stand Down.
- Guilford CountymajorCo-hosting the Foundation of Hope Colloquium to strengthen families and communities in Guilford County through interfaith convening.
- City of GreensboromajorPartner in Foundation of Hope Colloquium focused on community strengthening initiatives.
- North Carolina A&T State UniversitycoreAcademic partner in Foundation of Hope Colloquium bringing research and educational perspectives.
- Triad Treatment HomessupportingPartner in Foundation of Hope Colloquium focused on substance use treatment.
- Greater New Hope Baptist ChurchcoreFaith partner hosting the Foundation of Hope Colloquium.
- Circle City ChurchsupportingFaith partner in Foundation of Hope Colloquium.
- Kingdom Life Christian CentersupportingFaith partner in Foundation of Hope Colloquium.
- Kaiser PermanentemajorKaiser Permanente awarded $1.2 million to organizations in the Mid-Atlantic region, including support for VOACC's health and human services programs addressing community health needs.
- Home DepotsupportingCorporate partner providing support for housing development and renovation projects.
Scale indicators9 records
Recent moves8 records
Expansion highlights6 records
Volunteers of America competitors and assessment
Company assessmentDirect peers
- Volunteers of America (National): National parent organization and the closest possible peer — operates the same faith-based integrated housing, behavioral health, and human services model across 30+ states. VOACC is one of its largest affiliates; comparison provides direct read-throughs on national strategy, accreditation approach, and federal grant capture.
- The Salvation Army: Direct peer operating faith-based, multi-service programs including homeless shelters, addiction recovery, veteran services, and workforce development across similar geographies. Comparable scale, donor model, and population served; competes for the same federal grants (HUD, VA) and corporate giving.
- Catholic Charities USA: Faith-based national nonprofit network delivering behavioral health, housing, refugee, and family services. Operates with similar diocesan/regional affiliate structure to VOACC's VOA affiliate model and overlaps directly on homeless services, mental health, and re-entry programming.
- Goodwill Industries International: Direct peer in workforce development (VOACC's Newport News YouthBuild) and broader human services. Comparable scale, federal grant capture (DOL), and self-funded social enterprise model. Overlaps on re-entry, I/DD employment, and veteran employment programs.
- Habitat for Humanity International: Closest peer on affordable housing development, which VOACC pursues through its MANDC affiliate. Comparable faith-inspired identity, large volunteer base, and reliance on donated materials and discounted land. Operates in all four VOACC states.
- National Council on Aging: Direct peer in serving the elderly and persons with disabilities, where VOACC has substantial I/DD and supportive housing programs. Comparable federal grant capture (ACL, HHS), advocacy posture, and population outcomes focus.
- Mercy Housing: Faith-inspired affordable housing developer with integrated supportive services for low-income families, seniors, and people with disabilities. Closest peer to MANDC and directly comparable on Low-Income Housing Tax Credit development and supportive housing operations.
- Enterprise Community Partners: National nonprofit operating at the intersection of affordable housing and community health — same thesis as VOACC's Healthy Communities For All initiative. Comparable mission, LIHTC syndication, and Mid-Atlantic/Southeast footprint.
Broad incumbents
- United Way Worldwide: Both funder and peer — United Way provides grants and volunteers to VOACC while operating its own direct-service affiliates in health, education, and financial stability. Comparable scale and community-based service delivery, though broader in scope.
Emerging players
- Feeding America: Peer in the broader human services nonprofit category with overlapping donor base, federal advocacy, and volunteer infrastructure. Tangentially comparable for cross-referral partnerships and as a model for scaling a regional affiliate network into national impact.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Volunteers of America social profiles
Digital presenceVolunteers of America financial estimates
Financial estimateRevenue estimate
Valuation estimate
Volunteers of America leadership team
Management profileNumber of profiles
Profiles18 records
Volunteers of America subsidiaries and ownership
Company hierarchySubsidiaries1 record
Volunteers of America funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Volunteers of America M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Volunteers of America
What does Volunteers of America do?
VOACC is a faith-based nonprofit that delivers integrated health and human services across eight program areas — homeless services, supportive housing, mental health, substance use recovery, intellectual and developmental disabilities services, veteran services, community re-entry, and workforce development. Programs are delivered at no charge to clients through 49+ programs and 37+ physical locations across Maryland, Virginia, DC, and the Carolinas, serving roughly 9,800–11,700 individuals annually with a staff of about 900 employees and 2,000+ volunteers.
Is Volunteers of America a public or private company?
Volunteers of America is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Volunteers of America founded?
Volunteers of America was founded in 1896. It employs 501 to 1,000 people.
Where is Volunteers of America based?
Volunteers of America is headquartered in Lanham, United States, in the North America region.
How does Volunteers of America make money?
Three revenue lines are on record. Government Contracts & Grants are the primary driver. The others are donations & Charitable Contributions and combined Federal Campaign (CFC).
Who are Volunteers of America's main competitors?
Direct peers on record are Volunteers of America (National), The Salvation Army, Catholic Charities USA, Goodwill Industries International, Habitat for Humanity International, National Council on Aging, Mercy Housing and Enterprise Community Partners. United Way Worldwide is listed as a broad incumbent. Feeding America is listed as an emerging player.
Does Volunteers of America have an API?
No public API is recorded for Volunteers of America.
What industry is Volunteers of America in?
Volunteers of America's product category is Social and Human Services. Its primary akta.pro industry code is BPAGACAD, Mental Health & Crisis Support Services, with a secondary code of BPAGADAK, Youth Mental Health, Counseling & Wellbeing (Education-Linked) Nonprofits. Its NAICS code is 624190 and its SIC code is 8300.