What Guilford County does

Guilford County is a county government entity and political subdivision of the State of North Carolina, established in 1771, providing statutory public services to approximately 540,000 residents across the Piedmont Triad region, primarily in Greensboro and High Point. The county operates an FY2027 General Fund budget of $889.2M and employs between 5,001 and 10,000 people, funding operations through property taxes, intergovernmental transfers, fees, and grants. Its core service portfolio spans public health (WIC nutrition program, immunizations, Regional Vasectomy Program, primary care), emergency medical services (including an accredited Paramedic Academy operating since 2000), behavioral health (a new Behavioral Health Center, opioid recovery programming, jail diversion), law enforcement and detention, re-entry support, juvenile crime prevention, animal services, parks, tax administration, vital records, GIS, and long-range planning through the Guiding Guilford Comprehensive Plan to 2045.

The county's operational backbone consists of integrated government technology systems — GIS Online Services for spatial and property data, eWIC electronic benefit transfer cards and the ebtEDGE mobile app for benefits delivery, an online permitting portal, an Everbridge-powered emergency notification system, and a GovDelivery newsletter platform — supplemented by a WIC Mobile Unit, drive-thru community clinics, and a 13-location physical office footprint. Service delivery is multi-channel: in-person at fixed offices in Greensboro and High Point, through mobile units reaching underserved areas, and via self-serve digital platforms. Customers are residents across nine distinct persona segments (general residents, WIC participants, behavioral health populations, re-entering citizens, at-risk youth, seniors, pregnant women in recovery, pet owners, food-insecure residents); revenue mechanics are taxes, fees, grants, and settlement funds rather than commercial pricing, with most direct services provided at no cost and select clinical services (vasectomy, immunizations) priced on a sliding scale by family size and income. Major recent capital and programmatic investments include the $26.67M Law Enforcement Administration Building, the Women with Children Recovery Center at Gibson Park, Governmental Plaza renovation, an opioid response program backed by up to $40.75M in 18-year settlement proceeds, and active economic development leveraging $2B in voter-approved school bonds.

Name

Guilford County

Legal name

Guilford County Government

Website

https://guilfordcountync.gov

Company type

Public

Founded year

1771

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Guilford County is a North Carolina county government established in 1771, serving approximately 540,000 residents across Greensboro and High Point with public health, EMS, behavioral health, law enforcement, re-entry, animal services, and tax administration through an $889M FY2027 General Fund budget and a 13-office, multi-channel service delivery footprint.

Ownership category

akta.pro rank

Product category

Local Government Public Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Individual and Family Services (6241)

SIC

Services-Social Services (8300)

akta.pro primary industry

County/District/Local Health Departments (HLAJAAAB)

akta.pro secondary industries

Non-Communicable Disease Prevention & Chronic Disease Programs (BPAIAJAI), Food & Nutrition Assistance Programs (BPAIAKAF)

Keywords

• County government services
• Public health services
• Emergency medical services
• Law enforcement services
• Behavioral health services

Headquarters

HQ city

Greensboro

HQ country

United States

HQ region

North America

Offices14 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Technology or R&D

Pricing tiers

Distribution channels5 records

Marketing channels6 records

Core offering

Guilford County is a county government entity that provides a comprehensive portfolio of public services to approximately 540,000 residents of North Carolina's Piedmont Triad region. Core offerings span public health (WIC nutrition program, immunizations, behavioral health), emergency medical services and Paramedic Academy training, law enforcement and detention center operations with re-entry support, animal services and adoption, opioid recovery and response programs, senior resources, planning and economic development, and administrative services including GIS, tax administration, and vital records.

Product overview

Guilford County operates as a county government entity providing a broad portfolio of public services to residents. The county's offerings span health and human services (including WIC, immunizations, behavioral health, and EMS), public safety (Sheriff's Office with re-entry and jail diversion programs), community development, and various administrative services. Rather than a unified product platform, Guilford County delivers services through distinct departments and programs, including Animal Services, Emergency Medical Services, Public Health, Tax Services, GIS, parks and recreation, and countywide initiatives such as the Opioid Recovery Program, Vision Zero traffic safety, and the Comprehensive Plan. Services are delivered in-person at county facilities in Greensboro and High Point, via the county website, and through community outreach events.

Differentiator

Problem solved

Functional benefit

Products and services

• Women, Infants, and Children (WIC) Program
• Mental and Behavioral Health Care Services
• Guilford County EMS Paramedic Academy Accredited paramedic education program operating since 2000 that trains emergency medical technicians through a 9-month curriculum including classroom instruction, hospital clinical rotations, and field training on EMS units. Maintains a 100% NREMT cognitive exam pass rate and 100% job placement rate for graduates.
• Guilford County Re-entry Program Transitional planning program assisting formerly or currently incarcerated individuals with accessing substance abuse treatment, mental health services, housing assistance, job training, employment, family support, childcare, education (GED), and other reintegration support services.
• Opioid Recovery and Response Program County initiative utilizing opioid settlement funds (expecting up to $40.75 million distributed over 18 years from FY 2022 to FY 2039) to address substance use disorder through prevention, treatment, and recovery support services, including GCSTOP harm reduction programs.
• Women with Children Recovery Center 24-hour residential substance use recovery facility for pregnant women and women with dependent children, located at Gibson Park in High Point with capacity for up to 28 women, funded by $3 million in ARPA-SLFRF. Volunteers of America Chesapeake & Carolinas approved as service provider in August 2024.
• Vision Zero Guilford County Data-driven strategy to eliminate traffic fatalities and serious injuries through collaborative partnerships with law enforcement agencies and first responders, focusing on systemic safety improvements.
• Guiding Guilford Comprehensive Plan Long-range comprehensive plan providing vision and framework for community goals, policies, and programs to guide future growth and development through 2045, covering land use, transportation, housing, and economic development.
• GIS Online Services Geographic Information Systems services providing online mapping, spatial analysis, and property information access for residents and businesses.
• Animal Services Animal shelter and adoption services, rabies vaccination clinics, and animal control services for the county. Includes free drive-thru rabies vaccination clinics held in underserved communities.

Quantifiable outcome

• Guilford County EMS Paramedic Academy maintains 100% NREMT cognitive exam pass rate and 100% job placement rate for graduates
• +2 more outcomes

Segments9 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

16 partnerships are on record, tiered moderate, core and minor.

• Hoffman & Hoffman, Inc.moderateOthers · 20 December 2025Greensboro-based HVAC company receiving $196,000+ in financial incentives from Guilford County to expand operations. Company is investing $13.5 million to transform a facility on Triad Center Drive, creating 131 new jobs with average salary over $77,000 by end of 2030. This expansion will make Greensboro the company's largest campus.
• Volunteers of America Chesapeake & CarolinascoreStrategic or Co-development Partner · 1 August 2024Approved service provider for the Women with Children Recovery Center. County and VOA developed two-phase approach: Phase one includes program design, facility design, and stakeholder engagement. Phase two covers licensing, facility opening, and residential treatment services provision.
• Development Finance Initiative (DFI) at UNC School of GovernmentcoreStrategic or Co-development Partner · 1 May 2024County engaged DFI in May 2024 to analyze redevelopment feasibility of the former Erwin Montessori School site and assist with attracting private investment. DFI conducts feasibility analysis and identifies redevelopment options while seeking feedback from county leadership.
• Blum-WC (Blum Construction and WC Construction Joint Venture)coreImplementation/ SI/ Consulting Partner · 1 February 2024$26.67 million contract approved by Board of Commissioners for Law Enforcement Administration Building Construction. Blum-WC serving as Construction Manager at Risk (CMAR) for demolition of old jail, construction of new Sheriff's Office headquarters, and removal of Otto Zenke structure.
• Second Harvest Food BankcoreStrategic or Co-development PartnerFood security partner in OneGuilford: Support Our Pantries initiative. Second Harvest coordinates with county and other partners to assess needs, capacity, and resource gaps during federal SNAP benefit pauses. Their network of partner agencies includes A Simple Gesture and The Greater High Point Food Alliance.
• A Simple GesturemoderateStrategic or Co-development PartnerLocal food security organization partnering with county on OneGuilford initiative and Fill the Gap Campaign to support residents impacted by SNAP benefit pauses.
• The Greater High Point Food AlliancemoderateStrategic or Co-development PartnerHigh Point-based food security organization participating in OneGuilford food assistance coordination and Fill the Gap Campaign.
• NC Cooperative ExtensionmoderateStrategic or Co-development PartnerCounty partnership with NC Cooperative Extension through Small Business and Entrepreneurship Department to hold farmers market events in High Point, promoting local produce and community engagement.
• Daymark Recovery CentermoderateStrategic or Co-development PartnerProvider of Guilford Residential Treatment Facility services for mental illness, substance use disorders, and developmental disabilities. Located at 5209 W. Wendover Ave., High Point.
• Trillium Health ResourcesmoderateStrategic or Co-development PartnerMental health and substance use services provider network offering treatment across 46 NC counties including mental health assessments, substance use disorder treatment, addiction recovery, detox, psychiatry, and crisis management.
• Alexander Youth NetworkmoderateStrategic or Co-development PartnerChildren's mental and behavioral healthcare provider offering facility-based crisis care, residential treatment, day treatment, therapeutic foster care, intensive in-home care, and outpatient therapy.
• RHA Health ServicesmoderateStrategic or Co-development PartnerProvider of services for intellectual/developmental disabilities and mental health/substance use needs including residential services, day and employment support, crisis services, and outpatient services.
• NC Department of Adult CorrectionsmoderateStrategic or Co-development PartnerState agency facilitating the Re-Entry Simulation event to help participants understand challenges individuals face when returning to communities after incarceration.
• Safe Guilford CoalitionminorStrategic or Co-development PartnerLocal injury prevention coalition founded in 2001 working in child passenger safety, bike safety, pedestrian safety, and falls prevention. Leads Safe Kids Guilford County.
• Williams Companies (Transco Pipeline)minorOthersEnergy infrastructure company expanding Transco pipeline through Guilford County. County receiving $90,000 compensation for construction disruption near Triad Park, with funds designated for park improvements.
• NAMI GuilfordminorStrategic or Co-development PartnerLocal chapter of National Alliance on Mental Illness providing support groups, mental health education, crisis intervention team training, and community referrals.

Scale indicators11 records

Recent moves11 records

Expansion highlights7 records

Broad incumbents

• Mecklenburg County (Charlotte): North Carolina's largest county by population, providing the same broad portfolio of public health, social services, public safety, and economic development programs to Charlotte-area residents. Most directly comparable NC peer in scale and service mix.
• Wake County (Raleigh): North Carolina's second-largest county, operating an integrated public health, EMS, social services, and sheriff/re-entry network across the Raleigh metro. Comparable service breadth and population scale to Guilford.
• Durham County: North Carolina county providing comprehensive public health, social services, EMS, and sheriff services in the Durham-Chapel Hill metro. Comparable in offering the same county-government service platform to a mid-size urban-suburban population.
• Buncombe County (Asheville): Western NC county with a comparable set of public health, behavioral health, social services, and emergency response programs. Operates at a similar mid-large county scale with strong opioid settlement deployment.

Direct peers

• Forsyth County (Winston-Salem): Adjacent Piedmont Triad county serving the Winston-Salem urban core with a similar mix of public health, behavioral health, and law enforcement programs. Direct geographic and demographic peer in the same regional labor and service market.
• Cumberland County (Fayetteville): Mid-size NC county with significant military-affiliated population, offering parallel re-entry, behavioral health, and public health programs to Guilford. Direct peer in scale and human-services emphasis.

Others

• City of Greensboro: Municipal government co-located within Guilford County providing overlapping but distinct services (police, fire, parks, utilities). Adjacent public-sector partner for shared service delivery rather than a true competitor.
• Trillium Health Resources: NC managed care organization for behavioral health and I/DD services across 46 counties. Functions as both a contracted service provider for Guilford's behavioral health programs and a thematic adjacent entity in the same service ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks1 record

Key highlights7 records

Customer concentration

• Xx.com/GuilfordCounty
• Facebookfacebook.com/GuilfordCounty

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds3 records

Investors2 records

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M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Guilford County