Volunteers of America

What Volunteers of America does

Volunteers of America Chesapeake & Carolinas (VOACC) is a faith-based 501(c)(3) nonprofit affiliate of the national Volunteers of America organization, founded in 1896. VOACC delivers an integrated portfolio of health and human services across Maryland, Virginia, the District of Columbia, and the Carolinas through 49+ programs organized around eight service lines: Homeless Services, Supportive Housing, Mental Health Services, Substance Use Recovery, Intellectual and Developmental Disabilities Services, Veteran Services, Community Re-entry, and Workforce Development. Service delivery is direct-to-consumer across 37+ physical locations and reaches approximately 9,800 individuals and families annually.

The service stack rests on evidence-based behavioral health and human services methodologies rather than proprietary technology products. Notable programs include the Hope Has A Home Medical Respite Program (first nationally certified program for women in DC, 2025), the Maple Court Veteran Apartments and Supportive Services for Veteran Families (SSVF) program covering 62 NC counties, the VOA Hope Center behavioral health facility in DC, the Family Focused Recovery Program for substance use disorders, and the Newport News YouthBuild workforce development program. Operating technology is conventional: a WordPress-hosted site, Cloudflare and CleanTalk security layers, Google Analytics, YouTube embeds, and FundraiseUp donation tooling. Real estate and clinical operations are housed in facility-based assets managed through the wholly-owned Mid-Atlantic Neighborhood Development Corporation (MANDC) housing development affiliate.

Revenue is sourced primarily from federal and state government contracts (Department of Veterans Affairs SSVF grants, Department of Labor YouthBuild, Medicaid/Medicare reimbursement, managed care organization billing) and supplemented by individual donations, corporate partnerships, workplace giving through Combined Federal Campaign #11973, vehicle and real estate donations, and foundation grants (notably $1.2 million from Kaiser Permanente in 2025). The organization reports an annual budget of $57.7 million under CEO Candace Vanderwater, employs approximately 900 staff alongside 2,000+ volunteers, and serves end clients at no charge. Service access is mediated through coordinated entry systems, VA grantee referral networks, and an online program locator. VOACC is governed by a 15-member Board of Directors and is accredited by CARF and the American Correctional Association, holding the highest national designation (Evergreen Charter) from VOA National.

Name

Volunteers of America

Legal name

Volunteers of America Chesapeake & Carolinas

Website

https://voachesapeake.org

Company type

Private

Founded year

1896

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Volunteers of America Chesapeake & Carolinas (VOACC) is a faith-based 501(c)(3) nonprofit affiliate delivering integrated health and human services, including homeless services, supportive housing, mental health, substance use recovery, veteran services, re-entry, and workforce development, to approximately 9,800 vulnerable individuals and families annually across Maryland, Virginia, DC, and the Carolinas.

Ownership category

akta.pro rank

Product category

Social and Human Services

NAICS

Other Individual and Family Services (624190), Offices of Mental Health Practitioners (except Physicians) (621330), Services for the Elderly and Persons with Disabilities (62412), Civic and Social Organizations (813410)

SIC

Services-Social Services (8300), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGACAD)

akta.pro secondary industry

Youth Mental Health, Counseling & Wellbeing (Education-Linked) Nonprofits (BPAGADAK)

Keywords

• Homeless services
• Supportive housing
• Behavioral health services
• Veteran housing assistance
• Nonprofit human services

Headquarters

HQ city

Lanham

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain, Others

Revenue model

1. Government Contracts & Grants: Primary revenue from federal and state government contracts including Department of Veterans Affairs (SSVF grants), Department of Labor (YouthBuild), Medicaid/Medicare reimbursement, and managed care organization partnerships
2. Donations & Charitable Contributions: Individual donations, corporate partnerships, workplace giving campaigns, vehicle donations, real estate donations, planned giving, stock donations, IRA charitable distributions, and donor-advised fund grants
3. Combined Federal Campaign (CFC): Federal employee workplace giving through CFC Number #11973

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

VOACC is a faith-based nonprofit that delivers integrated health and human services across eight program areas — homeless services, supportive housing, mental health, substance use recovery, intellectual and developmental disabilities services, veteran services, community re-entry, and workforce development. Programs are delivered at no charge to clients through 49+ programs and 37+ physical locations across Maryland, Virginia, DC, and the Carolinas, serving roughly 9,800–11,700 individuals annually with a staff of about 900 employees and 2,000+ volunteers.

Product overview

Volunteers of America Chesapeake & Carolinas (VOACC) is a faith-based nonprofit organization providing a comprehensive portfolio of social services across Maryland, Virginia, the District of Columbia, and the Carolinas. The organization operates eight core service lines: Homeless Services, Supportive Housing, Mental Health Services, Substance Use Recovery, Intellectual & Developmental Disabilities Services, Veteran Services, Community Re-entry, and Workforce Development. These services are delivered through over 49 programs and 37+ physical locations, serving approximately 9,700 individuals and families annually with a staff of 800+ employees and 2,000+ volunteers. Key programs include Hope Has A Home medical respite (the first for women in DC), Maple Court Veteran Apartments, VOA Hope Center behavioral health facilities, Supportive Services for Veteran Families (SSVF), Residential Re-Entry Center, and Newport News YouthBuild workforce program. Services are delivered through an integrated housing-and-care model addressing social determinants of health, with programs accredited by CARF and the American Correctional Association.

Differentiator

Problem solved

Functional benefit

Products and services

• Homeless Services Year-round homeless services including shelter, housing-focused case management, education training, job training, referral services, and behavioral health treatment for men, women, and children experiencing or at risk of homelessness.
• Supportive Housing Safe, affordable homes for formerly homeless and low-income individuals and families, offering case management, life skills training, educational opportunities, children's programming, and community engagement activities.
• Mental Health Services Individualized psychiatric and residential rehabilitation services for adults, youth, and families living with mental health challenges, including 24-hour residential supports, medication management, individual and group therapy, crisis stabilization, and community support.
• Substance Use Recovery Services

Quantifiable outcome

• 3,706 men, women & children supported through homeless services in Virginia and the Carolinas each year
• +4 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

16 partnerships are on record, tiered major, supporting and core.

• Fayetteville CaresmajorStrategic or Co-development Partner · 24 April 2026Lead organization for Cumberland County Homeless Veterans Stand Down, coordinating 30+ community partners.
• The Salvation ArmysupportingStrategic or Co-development Partner · 24 April 2026Community partner sponsoring meals at the Cumberland County Homeless Veterans Stand Down.
• Dunkin DonutssupportingStrategic or Co-development Partner · 24 April 2026Community partner sponsoring meals at the Cumberland County Homeless Veterans Stand Down.
• United WaycoreStrategic or Co-development Partner · 24 April 2026Providing volunteers for the Cumberland County Homeless Veterans Stand Down event.
• Wounded Warrior ProjectsupportingStrategic or Co-development Partner · 24 April 2026Veteran service organization participating in Stand Down event.
• Veterans Bridge HomesupportingStrategic or Co-development Partner · 24 April 2026Veteran service organization participating in Stand Down event.
• NCWorkssupportingStrategic or Co-development Partner · 24 April 2026State workforce development agency providing employment resources at Stand Down.
• Guilford CountymajorStrategic or Co-development Partner · 21 March 2026Co-hosting the Foundation of Hope Colloquium to strengthen families and communities in Guilford County through interfaith convening.
• City of GreensboromajorStrategic or Co-development Partner · 21 March 2026Partner in Foundation of Hope Colloquium focused on community strengthening initiatives.
• North Carolina A&T State UniversitycoreStrategic or Co-development Partner · 21 March 2026Academic partner in Foundation of Hope Colloquium bringing research and educational perspectives.
• Triad Treatment HomessupportingStrategic or Co-development Partner · 21 March 2026Partner in Foundation of Hope Colloquium focused on substance use treatment.
• Greater New Hope Baptist ChurchcoreStrategic or Co-development Partner · 21 March 2026Faith partner hosting the Foundation of Hope Colloquium.
• Circle City ChurchsupportingStrategic or Co-development Partner · 21 March 2026Faith partner in Foundation of Hope Colloquium.
• Kingdom Life Christian CentersupportingStrategic or Co-development Partner · 21 March 2026Faith partner in Foundation of Hope Colloquium.
• Kaiser PermanentemajorGTM or Marketing Partner · 29 September 2025Kaiser Permanente awarded $1.2 million to organizations in the Mid-Atlantic region, including support for VOACC's health and human services programs addressing community health needs.
• Home DepotsupportingGTM or Marketing PartnerCorporate partner providing support for housing development and renovation projects.

Scale indicators9 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Volunteers of America (National): National parent organization and the closest possible peer — operates the same faith-based integrated housing, behavioral health, and human services model across 30+ states. VOACC is one of its largest affiliates; comparison provides direct read-throughs on national strategy, accreditation approach, and federal grant capture.
• The Salvation Army: Direct peer operating faith-based, multi-service programs including homeless shelters, addiction recovery, veteran services, and workforce development across similar geographies. Comparable scale, donor model, and population served; competes for the same federal grants (HUD, VA) and corporate giving.
• Catholic Charities USA: Faith-based national nonprofit network delivering behavioral health, housing, refugee, and family services. Operates with similar diocesan/regional affiliate structure to VOACC's VOA affiliate model and overlaps directly on homeless services, mental health, and re-entry programming.
• Goodwill Industries International: Direct peer in workforce development (VOACC's Newport News YouthBuild) and broader human services. Comparable scale, federal grant capture (DOL), and self-funded social enterprise model. Overlaps on re-entry, I/DD employment, and veteran employment programs.
• Habitat for Humanity International: Closest peer on affordable housing development, which VOACC pursues through its MANDC affiliate. Comparable faith-inspired identity, large volunteer base, and reliance on donated materials and discounted land. Operates in all four VOACC states.
• National Council on Aging: Direct peer in serving the elderly and persons with disabilities, where VOACC has substantial I/DD and supportive housing programs. Comparable federal grant capture (ACL, HHS), advocacy posture, and population outcomes focus.
• Mercy Housing: Faith-inspired affordable housing developer with integrated supportive services for low-income families, seniors, and people with disabilities. Closest peer to MANDC and directly comparable on Low-Income Housing Tax Credit development and supportive housing operations.
• Enterprise Community Partners: National nonprofit operating at the intersection of affordable housing and community health — same thesis as VOACC's Healthy Communities For All initiative. Comparable mission, LIHTC syndication, and Mid-Atlantic/Southeast footprint.

Broad incumbents

• United Way Worldwide: Both funder and peer — United Way provides grants and volunteers to VOACC while operating its own direct-service affiliates in health, education, and financial stability. Comparable scale and community-based service delivery, though broader in scope.

Emerging players

• Feeding America: Peer in the broader human services nonprofit category with overlapping donor base, federal advocacy, and volunteer infrastructure. Tangentially comparable for cross-referral partnerships and as a model for scaling a regional affiliate network into national impact.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/VOAChesCarolina
• Facebookfacebook.com/VOAChesapeake
• LinkedInlinkedin.com/company/voachescar
• Instagraminstagram.com/voachesapeake

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Volunteers of America