What Flatsy does

Flatsy is a French property technology company headquartered in Paris, founded in 2015, that provides a hybrid service-and-software platform for real estate professionals. The company combines a digital tooling layer with a community of more than 200 local field agents across France to execute property visits (réalisation des visites), inventory condition reports (états des lieux), professional photo reporting, 24/7 online appointment scheduling, and digital tenant dossier management. Its underlying technology includes proprietary scheduling algorithms that optimize appointment routing and travel time, automated document collection and verification, and a no-installation booking interface that agencies can deploy within an hour.

Flatsy targets three primary customer segments: real estate agencies and property management firms, social housing providers (bailleurs sociaux), and rental management networks. The company works with over 300 real estate actors, including enterprise clients such as Nexity and Altarea, mid-market networks such as CGIN, Sergic, Immo de France, and White Bird, and a long tail of independent SMB agencies across Paris, Bordeaux, Nice, and other French cities. The go-to-market motion is B2B sales-led, driven by direct outreach, demo requests, and presence at industry events such as H'Expo.

The business model is professional services plus software: Flatsy charges real estate professionals fees for property visits and condition reports executed by its field agents, with pricing structured as custom enterprise quotes and multi-year contracts. Field agents can earn up to €160 per mission. The company has raised approximately $8.49M across four funding rounds from 2015 to 2023, with investors including Paris&Co Incubateurs, Notus Technologies, Caisse d'Epargne, NCI, Innovation Capital, and Banque des Territoires. In March 2026 Flatsy acquired Expert EDL and KELETA in a roll-up move within the condition report segment.

Name

Flatsy

Legal name

Flatsy

Website

https://flatsy.fr

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Flatsy is a French proptech company that combines a digital platform with a 200+ field agent network to deliver property visits, inventory condition reports, appointment scheduling, and tenant dossier management for over 300 real estate agencies, property managers, and social housing providers across France.

Ownership category

akta.pro rank

Product category

Real Estate Property Management Services

NAICS

Real Estate Property Managers (53131), Other Activities Related to Real Estate (531390)

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Residential Lease Administration & Tenant Services (BPAJAFAL)

akta.pro secondary industry

Residential Rental Brokerage & Tenant Placement (BPAJAAAF)

Keywords

• Property visit services
• Condition report services
• Real estate scheduling
• Tenant file management
• Property photo documentation

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Property Visit Services: Fees charged to real estate professionals for conducting property visits and condition reports (états des lieux) by field agents.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Flatsy provides real estate professionals with a hybrid service platform combining digital tools and a network of qualified local field agents. Its core offerings include property visit execution, move-in/move-out condition reports (états des lieux), professional real estate photo reporting, 24/7 online appointment scheduling, and digital tenant file management with automated verification.

Product overview

Flatsy offers a hybrid property commercialization platform combining digital tools with a human agent network. The core offering consists of five integrated services: visit execution, inventory condition reports, professional photo reporting, online appointment booking, and digital tenant file management. These services are designed to reduce administrative burden on real estate professionals by digitizing low-value tasks and supplementing with qualified local field agents.

Differentiator

Problem solved

Functional benefit

Products and services

• Property Visit Execution (Réalisation des visites)

Quantifiable outcome

• 80% of property seekers search after 6:30 PM when agencies are closed — Flatsy enables 24/7 booking to capture this demand

Named customers18 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature3 records

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Proprioo: Paris-based full-service real estate agency combining tech-enabled agent services with a physical network. Overlaps with Flatsy on property visit execution, condition-report coordination, and digital tenant onboarding for French agencies.
• Bookvisit: French start-up focused on outsourced property visits and condition reports on behalf of real estate agencies. Directly competes with Flatsy's core visit-délégation and états des lieux service lines.

Broad incumbents

• OptimHome (visit délégation services): Large French real estate network that has historically offered outsourced visit and transaction-support services to its members. Comparable to Flatsy because it bundles visit execution into the agency workflow at scale.
• Apimo: Specialized CRM and management SaaS for French real estate agencies. Adjacent competitor targeting the same B2B buyer (agency principals) and increasingly overlapping with Flatsy's scheduling and dossier-management features.
• Orpi: France's largest real estate agency network and a Flatsy customer (Orpi Daveau Conseil). Functions as both customer and potential broad incumbent threat, since network-level service bundling could erode demand for outsourced visit providers.

Emerging players

• Matera: Paris-based proptech providing property management tooling for co-ownership and rental portfolios. Comparable to Flatsy as a B2B SaaS layer for French residential property managers, including condition-report and tenant-dossier workflows.
• Hektor: French proptech offering digital lead generation and commercialization tools for real estate agencies. Compares as a competing tech stack for the same agency decision-maker, with overlap on appointment-booking and visit-conversion funnels.
• Lockim: French start-up offering connected key management and self-service property access. Closely adjacent to Flatsy's field-agent visit workflow, since both attack the same frictions (key handling, access scheduling) in agency operations.
• Homeloop: French proptech that purchases and resells residential property with a digitally enabled operations layer. Overlaps with Flatsy on the outsourced operational execution side (visits, condition reports) at portfolio scale.
• OpenMaison: French real estate listing and commercialization platform serving agencies and individuals. Comparable to Flatsy as an end-to-end commercialization layer for residential real estate professionals in France.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/Flatsy_immo
• YouTubeyoutube.com/channel/UC5Z5KBPJ5Y5K5K5
• Facebookfacebook.com/flatsyimmo
• LinkedInlinkedin.com/company/flatsy

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds4 records

Investors6 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Flatsy