Utility Associates
Utility Associates (dba Coreforce) provides an integrated public safety technology platform — dispatch, records, digital evidence, body-worn and in-vehicle video, ALPR, and AI-powered real-time intelligence — to law enforcement, corrections, justice, and campus security agencies across the United States.
- Company typePrivate
- Founded2014
- HeadquartersTucker, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Utility Associates does
Utility Associates, doing business as Coreforce, is a US-based public safety technology vendor headquartered in Atlanta, Georgia (with firmographic location listed as Tucker, GA). The company sells an integrated platform to government agencies — primarily municipal, county, and metropolitan law enforcement — that spans dispatch, records management, jail operations, field-officer connectivity, body-worn and in-vehicle video, ALPR, digital evidence management, and, more recently, prosecution-side justice workflows. The platform architecture is modular but designed for cross-module integration: Coreforce CAD, RMS, JMS, and COPsync handle operations and records; Coreforce BODYWORN cameras, In-Vehicle Video, ALPR, and Interview Room systems provide field capture; Coreforce DEMS-LE and DEMS-Justice manage digital evidence through the courtroom; and the newer Real-Time Intelligence platform layers AI-powered detection and Drone-as-First-Responder (DFR) integration on top.
The product portfolio is anchored by eight registered US patents and proprietary trademarks (COREFORCE, BODYWORN), and combines purpose-built hardware with subscription software and cloud services. Documented operational scale includes 500 TB of data added monthly, 2.1M+ incidents created on the platform, and 115k+ deployed devices across customer agencies. Customers include large-scale deployments such as St. Louis County Police (700+ officers) and smaller agencies such as Sealy PD (18 officers), spanning law enforcement, corrections, education/campus police, and adjacent public safety verticals.
Utility Associates generates revenue through three streams: one-time hardware sales (body cameras, in-vehicle systems, ALPR, interview room equipment), recurring software subscriptions across the CAD, RMS, JMS, DEMS, COPsync, and Real-Time Intelligence platforms, and professional services for implementation, training, and support. Pricing is quote-based under annual subscription contracts to government agencies. The go-to-market is enterprise field sales directly to agency leadership (Chiefs, Lt. Colonels, Assistant Chiefs), supported by regional implementation partners SOMA and Kologik. The company is privately held, with cumulative disclosed funding of approximately $70.9M, most recently a 2023 growth investment from PSG Equity.
Utility Associates firmographics
Firmographics- Name
- Utility Associates
- Legal name
- Coreforce
- Website
- https://utility.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Utility Associates (dba Coreforce) provides an integrated public safety technology platform — dispatch, records, digital evidence, body-worn and in-vehicle video, ALPR, and AI-powered real-time intelligence — to law enforcement, corrections, justice, and campus security agencies across the United States.
- Ownership category
- akta.pro rank
Where Utility Associates is headquartered
LocationHeadquarters
- HQ city
- Tucker
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Utility Associates business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- Hardware Sales: Sale of physical equipment including body cameras, in-vehicle video systems, ALPR cameras, interview room recording systems. These are one-time hardware purchases with associated software licensing.
- Software Platform Subscriptions: Ongoing subscription-based access to CAD, RMS, JMS, DEMS, COPsync, and Real-Time Intelligence platforms. Includes cloud storage, support, and updates.
- Professional Services: Implementation, training, installation, and ongoing support services for agency deployments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise Government Contracts |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
Utility Associates product offering
Product offeringCore offering
Utility Associates, operating as Coreforce, sells an integrated public safety technology platform to government agencies. The offering combines software platforms (CAD, RMS, JMS, DEMS, COPsync, Real-Time Intelligence) with proprietary hardware (body-worn cameras, in-vehicle video, ALPR cameras, interview room recording), delivered under subscription contracts with professional implementation, training, and support services.
Product overview
Utility Associates (dba Coreforce) offers a comprehensive public safety technology platform spanning dispatch to courtroom. The platform architecture consists of command center solutions (Coreforce CAD, Coreforce Command), records and operations management (Coreforce RMS, Coreforce JMS, Coreforce COPsync), digital evidence management (Coreforce DEMS for Law Enforcement and Justice), and field technology (Coreforce BODYWORN cameras, In-Vehicle Video, ALPR, Interview Room recording). The Real-Time Intelligence platform unifies these systems with AI-powered detection and drone-as-first-responder capabilities, enabling agencies to manage incidents from initial call through prosecution while maintaining chain of custody and real-time visibility across jurisdictions.
Differentiator
Problem solved
Functional benefit
Products and services
- Coreforce CAD
Quantifiable outcome
- 40% reduction in investigation time for Western Kentucky University Police Department
- +5 more outcomes
Companies that use Utility Associates
Customer profileNamed customers19 records
Segments7 records
Ideal customer profiles3 records
Utility Associates technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability6 records
Feature10 records
Utility Associates partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor.
- SOMAminorRegional support partner providing implementation and support services for Coreforce products. Contact: [email protected], 225-340-2260, 855-750-7662
- KologikminorRegional support partner providing implementation and support services for Coreforce products. Contact: [email protected], 469-680-1400, 855-339-9417
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
Utility Associates competitors and assessment
Company assessmentDirect peers
- Axon Enterprise: Market-leading provider of body-worn cameras, conducted energy weapons, and the Evidence.com digital evidence management platform for law enforcement. Directly competes with Coreforce across body cameras, DEMS, and integrated public safety software.
- Mark43: Cloud-native public safety software platform providing CAD, RMS, and analytics to police agencies. Directly competes with Coreforce's CAD/RMS offerings and represents a software-led alternative to Coreforce's integrated hardware-and-software model.
- CentralSquare Technologies: Provider of public sector software including CAD, RMS, mobile data, and records management for public safety and justice agencies. Competes with Coreforce's CAD, RMS, and JMS products across municipal and county law enforcement.
- Digital Ally: Manufacturer of body-worn cameras, in-car video systems, and evidence management software for law enforcement. Direct peer in the body camera and in-vehicle video categories where Coreforce also competes.
- Reveal Media: Provider of body-worn cameras and digital evidence management software for police and security. Direct peer in body-worn camera and DEMS with overlapping law enforcement customer base.
- Genetec: Unified security, public safety, and operations platform including video management, access control, ALPR, and evidence management. Overlaps with Coreforce's video, ALPR, and command/operations offerings across public safety and security buyers.
Broad incumbents
- Motorola Solutions: Diversified mission-critical communications and command center software vendor offering CAD, RMS, body cameras (via WatchGuard Video acquisition), in-car video, and evidence management. Broad incumbent that competes with multiple Coreforce product lines within a much larger portfolio.
- Tyler Technologies (Public Safety): Large public sector software vendor with a Public Safety division (formerly New World Systems) offering CAD, RMS, mobile, and jail management. Comparable to Coreforce in CAD/RMS/JMS but operates as a much broader government technology incumbent.
- Hexagon Safety, Infrastructure & Geospatial: Provides CAD, RMS, mobile data, and situational awareness solutions for public safety through its Hexagon Safety, Infrastructure & Geospatial division. Broad incumbent competing in CAD/RMS and dispatch command software.
Emerging players
- Truleo: AI-powered body camera video analysis platform that automatically reviews officer footage for policy compliance and coaching. Emerging player addressing the AI/analytics layer of the body camera workflow that Coreforce also targets with its AI-assisted DEMS.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Utility Associates social profiles
Digital presenceUtility Associates financial estimates
Financial estimateRevenue estimate
Valuation estimate
Utility Associates leadership team
Management profileNumber of profiles
Profiles7 records
Utility Associates funding detail
Funding detailFunding overview
Funding rounds8 records
Investors15 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Utility Associates M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Utility Associates
What does Utility Associates do?
Utility Associates, operating as Coreforce, sells an integrated public safety technology platform to government agencies. The offering combines software platforms (CAD, RMS, JMS, DEMS, COPsync, Real-Time Intelligence) with proprietary hardware (body-worn cameras, in-vehicle video, ALPR cameras, interview room recording), delivered under subscription contracts with professional implementation, training, and support services.
Is Utility Associates a public or private company?
Utility Associates is a private company. It is classified as private equity controlled and is currently operating.
When was Utility Associates founded?
Utility Associates was founded in 2014. It employs 51 to 100 people.
Where is Utility Associates based?
Utility Associates is headquartered in Tucker, United States, in the North America region.
How does Utility Associates make money?
Three revenue lines are on record. Hardware Sales are the primary driver. The others are software Platform Subscriptions and professional Services.
Who are Utility Associates's main competitors?
Direct peers on record are Axon Enterprise, Mark43, CentralSquare Technologies, Digital Ally, Reveal Media and Genetec. Broad incumbents are Motorola Solutions, Tyler Technologies (Public Safety) and Hexagon Safety, Infrastructure & Geospatial. Truleo is listed as an emerging player.
Does Utility Associates have an API?
No public API is recorded for Utility Associates.