DoctorNow
DoctorNow sells a cloud-based Post-Acute EHR platform with specialty-specific templates, ambient AI documentation (DocSense), and deep integrations to PointClickCare, MatrixCare, and e-prescribing networks, targeting skilled nursing facilities and post-acute care providers across seven specialty verticals via annual enterprise subscriptions.
- Company typePrivate
- Founded2017
- HeadquartersBellevue, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What DoctorNow does
DoctorNow, Inc. (operating as DocNow) is a Bellevue, Washington-based healthcare SaaS company founded in 2017 that sells a Post-Acute Electronic Health Record platform purpose-built for skilled nursing facilities, long-term care, and other post-acute providers. The platform is delivered as a cloud-based web application with dedicated portals (live.doctornow.io, woundcare.doctornow.io) and is organized around specialty-specific customizable charting templates spanning seven disciplines — Wound Care, Behavioral Health, Physical Medicine & Rehabilitation, Cardiology & Pulmonology, Internal Medicine & Primary Care, Podiatry, and Dermatology. Core modules include Documentation Templating, e-Prescribing (eRX via Surescripts with allergy and drug-interaction safety checks), Charge Capture, Census Creation, PDPM and MIPS Reporting, Telehealth, Consent Module, and Reporting & Analytics.
The platform differentiates on interoperability, with bi-directional integrations to PointClickCare and MatrixCare (the two dominant post-acute EMR systems), connections to 20+ practice management and revenue cycle management systems, and device integrations with wound imaging vendors MolecuLight, Kent Imaging, and Mimosa. Its AI capability, branded DocSense Dictation + Ambient AI, converts patient-clinician conversation audio into structured clinical notes to reduce documentation time. DoctorNow monetizes through annual enterprise subscriptions priced via custom quotes, sold through an enterprise field sales motion that requires a demo request, with disclosed customer outcomes including an average reduction in daily documentation time from approximately six hours to three hours per clinician. Capital formation includes two SEC Rule 506(b) exempt offerings (~$4.09M in March 2024 with Waterline Ventures disclosed, and ~$1.26M in October 2025), and the company operates with 11-50 employees under founder and CEO Kashif Saeed.
DoctorNow firmographics
Firmographics- Name
- DoctorNow
- Legal name
- DoctorNow, Inc.
- Website
- https://doctornow.io
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- DoctorNow sells a cloud-based Post-Acute EHR platform with specialty-specific templates, ambient AI documentation (DocSense), and deep integrations to PointClickCare, MatrixCare, and e-prescribing networks, targeting skilled nursing facilities and post-acute care providers across seven specialty verticals via annual enterprise subscriptions.
- Ownership category
- akta.pro rank
DoctorNow industry classification
Industry- Product category
- Post-Acute Care EHR Software
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)
- akta.pro secondary industry
- Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA)
Keywords
Where DoctorNow is headquartered
LocationHeadquarters
- HQ city
- Bellevue
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
DoctorNow business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- EHR Software Subscription: SaaS-based subscription model for Post-Acute EHR software with multiple service lines including Documentation, eRX, Charge Capture, Census Creation, PDPM Reporting, MIPS Reporting, Telehealth, Consent Module, and DocSense Ambient AI.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise healthcare facilities (post-acute care) |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels7 records
DoctorNow product offering
Product offeringCore offering
DoctorNow (operating as DocNow) sells a cloud-based Post-Acute EHR platform purpose-built for skilled nursing and long-term/post-acute care providers across seven specialties. The platform bundles customizable specialty charting templates, DocSense ambient AI dictation, e-prescribing, charge capture, MIPS and PDPM reporting, telehealth, consent management, and bi-directional integrations with PointClickCare, MatrixCare, and 20+ billing/RCM systems.
Product overview
DoctorNow offers a platform-plus-modules architecture centered on the Post-Acute EHR as the core product, with integrated AI capabilities through DocSense Dictation + Ambient AI. The platform provides clinical workflow modules (Documentation Templating, eRX, Charge Capture, Census Creation), revenue and compliance modules (PDPM Reporting, MIPS Reporting, Reporting & Analytics), care delivery modules (Telehealth, Consent Module), and interoperability integrations. The ecosystem spans seven medical specialties: Wound Care, Behavioral Health, Physical Medicine & Rehabilitation, Cardiology & Pulmonology, Internal Medicine & Primary Care, Podiatry, and Dermatology.
Differentiator
Problem solved
Functional benefit
Brands
- DocSense: Dictation + Ambient AI solution for clinical documentation
- Woundcare
Products and services
- Post-Acute EHR Core cloud-based electronic health record platform purpose-built for post-acute care settings, featuring customizable charting templates, specialty-specific workflows across seven medical specialties, and bi-directional integrations with PointClickCare and MatrixCare. Targets skilled nursing facilities, long-term care facilities, and post-acute care provider groups.
- DocSense Dictation + Ambient AI AI-powered dictation and ambient documentation capability that captures and converts clinical conversations into structured notes, materially reducing clinician documentation time. Sold as part of the platform's Intelligence suite to post-acute care providers.
- eRX (e-Prescribing) Electronic prescribing module that allows clinicians to order medications directly from the patient chart with built-in safety checks for allergies, drug interactions, and duplicate therapy, plus prescription history and monitoring. Backed by the Surescripts network integration.
- MIPS Reporting Quality measure tracking and reporting module for MIPS compliance that captures data during charting, provides built-in quality measure tracking and performance visibility, and simplifies submission workflows to support reimbursement.
- PDPM Reporting Patient-Driven Payment Model reporting module for skilled nursing facility reimbursement tracking and compliance, designed to support PDPM-specific workflows in post-acute care.
- Telehealth Virtual care delivery module enabling remote patient consultations and telehealth visits within post-acute workflows, integrated with Zoom for video conferencing.
- Consent Module Module for managing patient consent documentation and compliance within care delivery workflows, particularly relevant for behavioral health and other post-acute specialties.
- Documentation (Modernized Templating) Specialty-specific charting templates with reusable content and smart shortcuts designed to speed up clinical documentation, fully customizable to match provider and facility preferences across the seven supported specialties.
- Seamless Charge Capture Module for capturing and managing billing charges directly within clinical workflows to reduce administrative burden and support revenue cycle for post-acute providers.
- Census Creation Tool for automated patient census management and population tracking, integrated with bi-directional PointClickCare and MatrixCare data exchange to eliminate manual census updates.
- Reporting & Analytics Real-time dashboards and customizable reports for clinical and operational insights, tracking productivity, outcomes, and trends, with actionable data to support compliance, growth, and performance improvement.
- Integrations Suite Suite covering EMR connectivity with PointClickCare and MatrixCare, billing system connections to 20+ practice management and RCM platforms, and medical device integrations with MolecuLight, Kent Imaging, and Mimosa wound imaging devices.
Quantifiable outcome
- Reduces average daily documentation time from 6 hours to 3 hours per clinician
- +2 more outcomes
Companies that use DoctorNow
Customer profileNamed customers5 records
Segments8 records
Ideal customer profiles2 records
DoctorNow technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability7 records
Feature7 records
DoctorNow partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- Amazon Web Services (AWS)coreCloud infrastructure provider hosting the DocNow platform. Enables scalable, secure cloud-based EHR delivery across web portals including live.doctornow.io and woundcare.doctornow.io.
- MatrixCarecoreSeamless bi-directional patient data sync with MatrixCare post-acute EMR. Automatic demographic and census updates to reduce manual entry. Deep integration partnership.
- MicrosoftcoreTechnology partnership leveraging Microsoft cloud infrastructure and services for platform development and deployment.
- PointClickCarecoreSeamless bi-directional patient data sync with PointClickCare, the market-leading post-acute EMR. Automatic demographic and census updates. Core integration partnership critical to product value proposition.
- SurescriptscoreE-prescribing network integration enabling eRX functionality with safety checks for allergies, drug interactions, and duplicate therapy. Prescription history and monitoring.
Scale indicators2 records
Recent moves6 records
Expansion highlights4 records
DoctorNow competitors and assessment
Company assessmentEmerging players
- Suki AI: AI-powered voice assistant for clinical documentation, competing in the same ambient AI / dictation category as DocNow's DocSense. Comparable technology approach serving similar provider personas.
- Abridge: Ambient AI clinical documentation company rapidly scaling across health systems and specialty practices. Directly comparable to DocSense on technology, with much greater venture backing and enterprise traction.
Direct peers
- Netsmart Technologies: Healthcare IT platform serving post-acute, behavioral health, and human services providers with EHR, care coordination, and analytics. Comparable target market (post-acute / behavioral health) and overlapping specialty templates.
- Net Health: Specialty EHR and analytics provider for wound care, physical therapy, and occupational health. Closest direct overlap with DocNow's wound care and PM&R sub-verticals, including device integration into clinical documentation.
- MatrixCare: EHR and care coordination platform purpose-built for skilled nursing, senior living, and post-acute care providers. Serves the same post-acute market as DocNow with a broader software suite; DocNow's bi-directional integration makes it a co-opetitive peer.
- PointClickCare: Market-leading electronic health record platform for the post-acute and long-term care market, serving skilled nursing facilities and senior care providers. Most directly comparable to DoctorNow in customer base and workflow, though at much larger scale — and DocNow integrates on top of it.
- Cantata Health (formerly Cantata Health Solutions): Healthcare technology vendor serving acute, post-acute, and behavioral health providers with EHR and revenue cycle solutions. Comparable mid-market positioning in the same customer segments as DocNow.
Broad incumbents
- Meditech: Established hospital and ambulatory EHR vendor with growing footprint in post-acute and long-term care. Represents broader competitive pressure and a potential platform alternative for multi-vertical provider organizations.
- Oracle Health (formerly Cerner): Broad-based EHR and healthcare IT platform serving hospitals, health systems, and ambulatory providers. Overlaps with DocNow where post-acute facilities are part of larger health systems and could be displaced by an integrated Oracle offering.
- Epic Systems: Largest acute-care EHR vendor, increasingly expanding into post-acute and specialty care. Represents the dominant competitive threat and the ceiling on DocNow's hospital-system expansion opportunity.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
DoctorNow social profiles
Digital presenceDoctorNow financial estimates
Financial estimateRevenue estimate
Valuation estimate
DoctorNow leadership team
Management profileNumber of profiles
Profiles1 record
DoctorNow funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DoctorNow M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DoctorNow
What does DoctorNow do?
DoctorNow (operating as DocNow) sells a cloud-based Post-Acute EHR platform purpose-built for skilled nursing and long-term/post-acute care providers across seven specialties. The platform bundles customizable specialty charting templates, DocSense ambient AI dictation, e-prescribing, charge capture, MIPS and PDPM reporting, telehealth, consent management, and bi-directional integrations with PointClickCare, MatrixCare, and 20+ billing/RCM systems.
Is DoctorNow a public or private company?
DoctorNow is a private company. It is classified as venture growth investor backed and is currently operating.
When was DoctorNow founded?
DoctorNow was founded in 2017. It employs 11 to 50 people.
Where is DoctorNow based?
DoctorNow is headquartered in Bellevue, United States, in the North America region.
How does DoctorNow make money?
One revenue line is on record: EHR Software Subscription.
Who are DoctorNow's main competitors?
Emerging players on record are Suki AI and Abridge. Direct peers are Netsmart Technologies, Net Health, MatrixCare, PointClickCare and Cantata Health (formerly Cantata Health Solutions). Broad incumbents are Meditech, Oracle Health (formerly Cerner) and Epic Systems.
Does DoctorNow have an API?
No public API is recorded for DoctorNow.
What industry is DoctorNow in?
DoctorNow's product category is Post-Acute Care EHR Software. Its primary akta.pro industry code is HLALABAH, Care Navigation, Referral & Digital Front Door Platforms, with a secondary code of HLALABAA, Virtual Visit & Scheduling Platforms (EHR-integrated). Its SIC code is 7372.