Ancileo
Ancileo is a Singapore-based travel insurtech SaaS platform that provides insurers, reinsurers, brokers, and affinity partners with API-first digital distribution, white-label portals, and AI-driven claims automation across 23 countries.
- Company typePrivate
- Founded2018
- HeadquartersSingapore, Singapore
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Ancileo does
Ancileo is a Singapore-headquartered travel insurance technology company that provides an enterprise Software-as-a-Service platform enabling insurers, reinsurers, brokers, and affinity partners (airlines, OTAs, travel companies) to distribute and administer travel insurance products digitally across multiple markets. Its core platform is API-first, secured via HTTPS with API-key authentication, and covers the full insurance lifecycle — quote, purchase, policy retrieval, cancellation, and editing — while supporting 32 languages, 120 currencies, and configurable white-label or agent-portal deployments.
The product portfolio centres on Digital Distribution (API, White Label, Agent Portal) and is extended by the Lea AI Claims Solution, an AI-driven claims automation platform using RPA, machine learning, and LLMs for document verification, dynamic risk scoring, fraud detection, and 24/7 virtual assistant support. Supporting modules include Policy Management, Premium Billing (with local payment integrations beyond credit cards), and Business Analytics. The company maintains PCI DSS, ISO 27001, and Singapore PDPA compliance.
Ancileo operates a B2B SaaS model with custom enterprise pricing negotiated per partner, generating revenue through subscription-based platform licensing and transaction-based processing fees on API-mediated quotes, purchases, and policy operations. It is currently live in 23 countries with a top global insurer and integrated with over 20 top distribution partners, and is expanding toward a stated 26-market footprint. The company raised a USD 3 million seed round from Fermion in July 2022 and received a strategic equity investment from MSIG Asia in March 2026 as part of a regional partnership targeting travel insurance expansion across Asia.
Ancileo firmographics
Firmographics- Name
- Ancileo
- Legal name
- Ancileo Pte Ltd
- Website
- https://ancileo.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Ancileo is a Singapore-based travel insurtech SaaS platform that provides insurers, reinsurers, brokers, and affinity partners with API-first digital distribution, white-label portals, and AI-driven claims automation across 23 countries.
- Ownership category
- akta.pro rank
Ancileo industry classification
Industry- Product category
- Insurance Technology Software (Insurtech SaaS)
- NAICS
- Agencies, Brokerages, and Other Insurance Related Activities (5242), Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)
- SIC
- Insurance Agents, Brokers & Service (6411)
- akta.pro primary industry
- Embedded Travel Insurance Distribution & APIs (THALALAA)
- akta.pro secondary industries
- Underwriting, Pricing & Policy Administration (PAS) for Travel Insurance (THALALAK), Emergency Assistance & Case Management (Medical, Security, Evacuation) (THALALAG), Trip Cancellation/Interruption & Refund Protection Platforms (THALALAB)
Keywords
Where Ancileo is headquartered
LocationHeadquarters
- HQ city
- Singapore
- HQ country
- Singapore
- HQ region
- Asia
Offices3 records
Markets served
Ancileo business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- SaaS Platform Licensing: Enterprise software-as-a-service platform licensing to insurers, reinsurers, brokers, and affinity partners. Revenue derived from platform access, API usage, and module subscriptions across digital distribution, claims automation, policy management, and analytics.
- Transaction-based Processing: API-mediated insurance transactions (quotes, purchases, cancellations, policy edits) generating per-transaction fees. Volume scales with partner distribution reach and policy sales.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom Enterprise SaaS - pricing negotiated per partner |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
Ancileo product offering
Product offeringCore offering
Ancileo provides a SaaS platform that enables digital distribution and AI-driven claims automation for travel insurance, serving insurers, reinsurers, brokers, and affinity partners such as airlines and OTAs. The platform spans the full insurance value chain from quote to claim via API, white-label, and agent-portal delivery modes, and is supported by policy management, premium billing, and business analytics modules. Its Lea AI module automates claims processing, fraud detection, and customer service across more than 20 use cases.
Product overview
Ancileo provides an Insurance Software-as-a-Service (SaaS) platform offering enterprise technology solutions for insurers, re-insurers, brokers and affinity partners. The product portfolio consists of core Digital Distribution capabilities (API, White Label, Agent Portal) complemented by the Lea AI Claims Solution for automated claims processing, along with Policy Management, Premium Billing, and Business Analytics modules. The platform supports 32 languages and accepts payment in 120 currencies, enabling global rollout through a single contact point. The architecture integrates quote, purchase, policy management, cancellation and editing workflows through REST APIs.
Differentiator
Problem solved
Functional benefit
Brands
- Lea: Lea AI Claims Solution — AI-driven claims automation platform that enables faster and more accurate insurance claims processing with fraud detection, RPA-powered automation, and flexible claims payout capabilities.
- Lea AI Claims Module
Products and services
- Digital Distribution Core SaaS offering enabling insurers, reinsurers, brokers, and affinity partners (airlines, OTAs) to distribute travel insurance products digitally through three delivery modes: API integration, white-label front end, and an agent portal. Supports multi-market rollout with 32 languages and 120 currencies and is designed for both new product launches and migration off legacy distribution systems.
- Lea AI Claims Solution AI-driven claims automation module that combines robotic process automation (RPA), machine learning, and large language models to automate claims processing, fraud detection, and customer service across more than 20 use cases. Targets reduction in manual claims handling and improvement in claims cost ratios for travel insurers.
- Policy Management Module for administering travel insurance policies end-to-end, including product configuration, policy issuance, endorsements, and renewals. Used by insurers and brokers to centralize policy lifecycle management alongside distribution and claims.
- Premium Billing Module that handles premium billing, collections, and related financial workflows for travel insurance products. Supports multi-currency billing aligned with the platform's coverage of 120 currencies and is designed for both direct carriers and broker/intermediary partners.
- Business Analytics Real-time analytics module providing portfolio, sales, claims, and partner performance insights to insurers and distribution partners. Designed to give carriers and affinity partners actionable visibility into travel insurance performance across markets and distribution channels.
Quantifiable outcome
- Single API integration replaces need for multiple market-specific insurance distribution arrangements
- +2 more outcomes
Companies that use Ancileo
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
Ancileo technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability9 records
Feature6 records
Ancileo partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- MSIG AsiacoreMSIG Asia made a strategic equity investment and entered a regional partnership with Ancileo to expand travel insurance across Asia. The partnership aims to develop personalised, easier-to-buy travel protection, leveraging Ancileo's technology and MSIG's regional footprint amid rising intra-Asia travel. Part of MSIG's broader growth plan to strengthen digital capabilities and distribution.
- AsegominorAncileo and Asego forged a strategic alliance to enhance global travel insurance offerings. Asego is one of India's leading dedicated providers of global assistance and travel insurance. The partnership aims to reshape the travel insurance sector both in India and internationally.
- Swiss ReminorSwiss Re featured as a research partner and expert contributor in Ancileo's 2022 Travel Insurance Outlook report. Provided expert insights on pent-up demand for travel and travel insurance coverage expectations.
Scale indicators7 records
Recent moves6 records
Expansion highlights7 records
Ancileo competitors and assessment
Company assessmentEmerging players
- Faye: Travel insurtech offering a digital-first travel protection platform with embedded distribution and claims technology. Comparable to Ancileo in modernizing travel insurance distribution and claims for partners.
- Battleface: Travel insurance provider and technology company offering customizable travel protection products via API and partner channels. Comparable niche focus on travel insurance with embedded distribution capabilities.
- Veratravel (by Verasure): Travel insurance technology and product provider focused on multi-market distribution for airlines, OTAs, and travel companies. Closely comparable to Ancileo's core white-label/API distribution business in travel insurance.
Direct peers
- Socotra: Cloud-native insurance core platform serving carriers and insurtechs with policy administration, billing, and claims APIs. Comparable to Ancileo in serving insurance carriers with modular SaaS infrastructure, though Socotra is product-agnostic while Ancileo is travel-focused.
- Cover Genius: Global embedded insurance platform offering distribution APIs and white-label solutions for travel, e-commerce, and fintech partners. Directly comparable to Ancileo in product model, multi-market distribution, and embedded insurance value proposition.
- Bolttech: Singapore-headquartered insurtech building a global insurance distribution and product exchange platform. Comparable to Ancileo in Asia base, embedded distribution focus, and white-label/API distribution model for insurers and affinity partners.
Broad incumbents
- Guidewire: Large incumbent insurance core platform serving P&C, life, and health carriers with policy, billing, and claims suites. Comparable at the insurance SaaS layer where Ancileo competes for carrier technology spend.
- Duck Creek Technologies: Established insurance SaaS vendor offering policy, billing, and claims platforms for P&C and specialty insurers. Comparable broad incumbent competing for insurer digital transformation budgets that Ancileo also targets.
- Majesco: Insurance SaaS provider offering core systems, analytics, and digital distribution capabilities to P&C and life/health carriers. Comparable broad incumbent overlapping Ancileo on digital distribution and analytics modules.
- Allianz Travel: Global incumbent in travel insurance with broad distribution, underwriting, and assistance capabilities. Comparable as a dominant travel insurance player with which Ancileo partners and competes for carrier-level technology relationships.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Ancileo social profiles
Digital presenceAncileo compliance and trust
Trust signalCompliance3 records
Ancileo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ancileo leadership team
Management profileNumber of profiles
Profiles5 records
Ancileo funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ancileo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ancileo
What does Ancileo do?
Ancileo provides a SaaS platform that enables digital distribution and AI-driven claims automation for travel insurance, serving insurers, reinsurers, brokers, and affinity partners such as airlines and OTAs. The platform spans the full insurance value chain from quote to claim via API, white-label, and agent-portal delivery modes, and is supported by policy management, premium billing, and business analytics modules. Its Lea AI module automates claims processing, fraud detection, and customer service across more than 20 use cases.
Is Ancileo a public or private company?
Ancileo is a private company. It is classified as venture growth investor backed and is currently operating.
When was Ancileo founded?
Ancileo was founded in 2018. It employs 11 to 50 people.
Where is Ancileo based?
Ancileo is headquartered in Singapore, Singapore, in the Asia region.
How does Ancileo make money?
Two revenue lines are on record. SaaS Platform Licensing is the primary driver. The others are transaction-based Processing.
Who are Ancileo's main competitors?
Emerging players on record are Faye, Battleface and Veratravel (by Verasure). Direct peers are Socotra, Cover Genius and Bolttech. Broad incumbents are Guidewire, Duck Creek Technologies, Majesco and Allianz Travel.
Does Ancileo have an API?
Yes. Ancileo provides a REST API for travel insurance operations, secured via HTTPS and API key authentication (passed via x-api-key header). The API supports four main services: Quote (POST /v1/travel/front/pricing) for generating product offers based on travel context; Purchase (POST /v1/travel/front/purchase) for collecting customer information and issuing policy numbers; Get Policy (POST /v1/travel/front/getPolicy) for retrieving insurance product, policy premium, customer and travel information after purchase; Cancellation (POST /v1/travel/front/cancel) for canceling purchases; and Edit (POST /v1/travel/front/edit/validate and /edit/confirm) for modifying existing purchases. The API accepts JSON-structured data and supports market codes (SG, DE, JP, US), language codes (en, jp, es, fr), and various device types (MOBILE, DESKTOP, TABLET, OTHER). Developer documentation is at doc.api.ancileo.com.
What industry is Ancileo in?
Ancileo's product category is Insurance Technology Software (Insurtech SaaS). Its primary akta.pro industry code is THALALAA, Embedded Travel Insurance Distribution & APIs, with a secondary code of THALALAK, Underwriting, Pricing & Policy Administration (PAS) for Travel Insurance. Its NAICS code is 5242 and its SIC code is 6411.