What Zaiko does

Zaiko is a Tokyo-headquartered event technology company founded in 2019 that operates a white-label electronic ticketing platform tightly integrated with proprietary live-streaming infrastructure (ZAIKO LIVE) capable of handling millions of concurrent viewers. The platform serves creators and event organizers across eight named vertical segments, with primary focus on musicians, idol groups, VTubers, comedy performers, anime/voice actor event organizers, festival operators, conferences, and consumer conventions. Its core technology stack combines a self-developed video player, multilingual interfaces (Japanese, English, Spanish, Simplified/Traditional Chinese, Korean), global payment rails (credit cards, PayPal, WeChat Pay, Alipay), QR and offline-capable check-in (TicketGate), lottery ticketing, and buyer analytics.

The business model is multi-stream and transaction-heavy. Primary revenue comes from per-ticket and per-streaming commissions; secondary streams include the ¥600/month Zaiko Premium subscription (with VOD via ZAIKO TV, Z-points, Silver/Gold fee-discount tiers, and HD audio), ZAIKO LABO creator subscription platforms, a 70/30 video rental revenue share, ONEFAN NFT fan membership subscriptions and trading (3% platform take), and live tipping (STICKITS). A fee-free Zaiko ZERO tier serves as a freemium funnel. Distribution combines self-serve onboarding for individual creators with direct enterprise sales for festivals, conventions, and corporate clients. The company operates from offices in Tokyo, Hong Kong, Singapore, and Middletown (Delaware), powering events across nine countries, and is backed by investors including Headline Asia, North Base Media, WOWOW, Monex Ventures, and CHET Group, with registered capital of ¥797 million as of April 2023.

Name

Zaiko

Legal name

ZAIKO K.K.

Website

https://zaiko.io

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Zaiko is a Tokyo-based event technology company founded in 2019 that operates a white-label electronic ticketing platform integrated with proprietary live-streaming infrastructure, serving musicians, idol groups, VTubers, festivals, conferences, and other event organizers across nine countries with offices in Japan, Hong Kong, Singapore, and the United States.

Ownership category

akta.pro rank

Product category

Event Ticketing and Live Streaming Software

NAICS

Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers (51621), Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers (5162)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Virtual & Hybrid Event Registration & Streaming Access Platforms (THAHAFAM)

akta.pro secondary industries

Paid Live Events & Virtual Tickets (Webinars/Streams) (MPACAFAC), Video Streaming Platforms (SVOD/AVOD/TVOD) (BPAMAJAA)

Keywords

• Event ticketing platform
• Live streaming software
• Creator monetization tools
• Fan engagement platform
• Virtual event technology

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations, Supply Chain

Revenue model

1. Ticket Sales Commission: Zaiko charges a platform fee on ticket sales. Organizers can choose to absorb fees themselves, share with buyers, or pass full cost to buyers. Premium members receive discounts or free fees based on rank (Silver: 50% off, Gold: 100% off).
2. Live Streaming: Revenue from paid streaming tickets for live and archived content. Organizers can sell streaming access, with additional monetization through STICKITS (paid tips) where creators earn approximately 10% extra revenue.
3. Zaiko Premium Subscription: Monthly subscription at ¥600 offering unlimited video-on-demand viewing (ZAIKO TV), extended archive access (14-30 days vs standard 3 days), HD audio streaming (384kbps), Z-points earning (1-2 points per ¥100), and ticket fee discounts up to 100%.
4. Video Rental: Rental video service allowing creators to monetize digital content with 24-hour to 14-day rental periods. Zaiko retains 30% while creators receive 70% of sales revenue.
5. Zaiko LABO: Subscription-based digital platform service for artists/organizers to operate their own content channels, enabling direct fan marketing and content monetization.
6. ONEFAN NFT Subscriptions: NFT fan platform with subscription model. Revenue generated from fan subscriptions (90% to owner, 7% to creator, 3% to platform on trades).
7. Zaiko ZERO: Fee-free live streaming tier for quick event setup with limited features, serving as an entry point to the platform.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Zaiko operates a unified white-label event technology platform that lets creators and organizers issue electronic tickets, broadcast live streams, distribute video-on-demand, and run subscription and NFT-based fan monetization programs from a single multilingual, multi-currency system. Its modular suite (ZAIKO LIVE streaming, ZAIKO Premium membership, ZAIKO LABO creator channels, ZAIKO ZERO free streaming, ZAIKO Borderless international promotion, ZAIKO TV VOD, ONEFAN NFT fan platform, and Digitama NFT marketplace) is built on proprietary streaming infrastructure rated for millions of concurrent viewers and integrated with global payment rails.

Product overview

ZAIKO is a unified event technology platform consisting of a white-label electronic ticketing core product (ZAIKO Ticketing) combined with a suite of modular add-on services. The core platform handles ticket sales with multilingual/multicurrency support, integrated live streaming (ZAIKO LIVE), and fan engagement tools. Supporting modules include ZAIKO Premium (subscription membership with VOD, points, and discounts), ZAIKO LABO (creator-owned subscription platforms), ZAIKO ZERO (fee-free streaming), ZAIKO Borderless (international promotion), and Digitama (NFT marketplace). The ecosystem also encompasses ONEFAN (NFT-based fan subscription platform), Stickits (live tipping), +HD Audio (384kbps streaming), rental video with AI subtitles, lottery ticketing, group discounts, data analytics, payout reporting, email marketing, and offline check-in capabilities — all under the ZAIKO brand. ZAIKO TV (formerly Encore Theater) serves as the VOD service for premium members.

Differentiator

Problem solved

Functional benefit

Brands

• ZAIKO LIVE: Self-developed video player and live streaming function for the ZAIKO platform
• ZAIKO Premium
• ZAIKO TV
• ZAIKO LABO
• ZAIKO ZERO
• ZAIKO Borderless
• ZAIKO LIVE
• Digitama
• ONEFAN
• STICKITS
• Z-points
• +HD Audio
• ZAIKO TV

Products and services

• ZAIKO Ticketing Platform White-label electronic ticket platform enabling organizers and artists to create custom ticket sales pages with multilingual and multi-currency support, integrating ticketing, live streaming, and analytics in a single product for event organizers globally.
• ZAIKO LIVE Self-developed video player and live streaming infrastructure powering paid and free broadcasts on the ZAIKO platform, capable of handling millions of concurrent viewers and supporting real-time tipping via STICKITS stamps.
• ZAIKO Premium Monthly subscription membership at JPY 600/month offering fans unlimited ZAIKO TV video-on-demand content, extended archive viewing, Z points accumulation, ticket fee discounts, and +HD Audio streaming up to 384 kbps.
• ZAIKO TV Premium-members-only video-on-demand service (formerly Encore Theater) featuring past live broadcasts, music, theater, comedy, and Zaiko original content, updated monthly with new works.
• ZAIKO LABO Subscription-based digital platform service enabling artists and event organizers to operate their own subscription channels and deliver video content directly to fans, with self-set pricing and content.
• ZAIKO ZERO Fee-free live streaming service enabling quick and simple ticket sales and streaming setup without business account creation, with STICKITS tipping support, designed as a lightweight entry point to the platform.
• ZAIKO Borderless International promotion service providing localized event information across multiple languages through local media partners, with local currency ticket sales and marketing research consulting for cross-border events.
• ONEFAN Subscription-based NFT fan platform where fans hold serial-numbered digital membership certificates (ONEFAN ID NFTs), enabling creator monetization via subscription fees, fan-to-fan ID trading, and integration with Zaiko ticketing and merchandise.
• Digitama NFT marketplace enabling NFT issuance as well as video content NFT bundles and merchandise NFT bundles using Zaiko's ticketing infrastructure.

Quantifiable outcome

• Over 17,000 events hosted on the platform to date
• +3 more outcomes

Named customers10 records

Segments8 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature9 records

Partnerships

Six partnerships are on record, tiered flagship, core and minor.

• AppBank Inc.flagshipGTM or Marketing Partner · 1 June 2026Strategic collaboration to maximize event value through corporate network utilization. Joint hosting, sponsor recruitment, and corporate partnership support to drive business growth for event organizers and creators.
• VizualizecoreStrategic or Co-development Partner · 1 June 2026Strategic partnership to promote Japanese IP content in Hong Kong and advance live entertainment business operations in the region.
• JTB (Japan Travel Bureau)flagshipStrategic or Co-development Partner · 1 May 2026Partnership to integrate Zaiko's electronic ticketing with travel services, enabling seamless event experiences from ticket purchase to accommodation, transportation, and tour arrangements.
• JASRAC (Japanese Society for Rights of Authors, Composers and Publishers)coreOthersMusic copyright licensing organization. Zaiko holds JASRAC licenses (9024790001Y45037, 9024790002Y45037) enabling proper music copyright handling for streaming events.
• NexTonecoreOthersMusic copyright licensing organization. Zaiko holds NexTone license (ID000006351) for music copyright management on streaming platform.
• Media Partners for Borderless (Global)minorChannel Partner/ Reseller/ DistributorGlobal media partners including Taiwan's The New Lens, Singapore/Philippines' Bandwagon, Japan Concert Tickets, JaME-World, Hong Kong's Ticketflap and Clockenflap for international promotion.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Peatix: Japan/APAC-focused event ticketing and discovery platform serving communities, creators, and event organizers. Directly competes with Zaiko in the same SMB/community event ticketing niche across Japan and broader APAC, with similar self-serve onboarding and pricing model.
• Eventbrite: Global self-serve event ticketing and management platform serving creators, organizers, and venues. Competes directly with Zaiko's core ticketing offering with broader geographic reach and a more mature marketplace; Zaiko differentiates via integrated streaming and APAC localization.
• SHOWROOM (DeNA): Japan-based live streaming platform with creator monetization (virtual gifts, tipping). Directly competes with Zaiko's ZAIKO LIVE streaming and STICKITS tipping features for Japanese creator audiences, particularly in idol/VTuber segments.
• 17LIVE: Pan-Asian live streaming platform with creator monetization and virtual gifting. Competes with Zaiko in cross-border live streaming and creator monetization across Japan, Taiwan, Hong Kong, and Southeast Asia — overlapping geographic markets.
• Dice: Music-focused event ticketing platform with integrated discovery and fan data features. Directly comparable to Zaiko in serving music event organizers, with a stronger emphasis on indie/electronic music in Western markets versus Zaiko's APAC music/creator focus.
• Tixr: White-label event ticketing platform for music, festivals, and live entertainment. Comparable to Zaiko in serving event organizers with customizable branding and integrated commerce; targets similar enterprise event organizer segment.

Broad incumbents

• Ticketmaster (Live Nation Entertainment): Dominant global ticketing incumbent for large-scale concerts, sports, and live entertainment. Overlaps with Zaiko in concert/event ticketing but focuses on high-velocity, large-venue events rather than Zaiko's long-tail creator/D2F niche.
• Twitch (Amazon): Dominant global live streaming platform with subscription, tipping, and creator monetization. Overlaps with Zaiko's live streaming and subscription offerings but focused on gaming/esports rather than ticketed live events and concerts.

Emerging players

• Patreon: Global creator subscription platform enabling ongoing fan monetization. Comparable to Zaiko's ZAIKO LABO and Zaiko Premium in providing creator subscription infrastructure, but focused on recurring content rather than per-event ticketing.

Regional players

• BIGO Live: Live streaming platform strong in Southeast Asia, Middle East, and other emerging markets with virtual gifting monetization. Comparable to Zaiko's streaming and tipping features across overlapping APAC geographies, though BIGO focuses on user-generated streaming rather than ticketed events.

Market position

Strengths2 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/zaikoio
• YouTubeyoutube.com/channel/UCp7qplAhYvzj5SID1BSlmFw
• Facebookfacebook.com/zaikoio
• Instagraminstagram.com/zaiko_io
• TikToktiktok.com/@zaikoio

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds7 records

Investors10 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zaiko