mxHero

What mxHero does

mxHERO Inc., a privately held Delaware-incorporated company founded around 2012 and headquartered in San Francisco (with a Tokyo regional office), develops the Mail2Cloud email-to-cloud orchestration platform. The platform acts as a router/gateway that intercepts email in transit, processes it through AWS-hosted infrastructure in under 30 seconds, and routes email content and attachments into customer-controlled cloud storage destinations (Box, Microsoft OneDrive/SharePoint, Google Drive, or Egnyte) rather than as native attachments. The architecture is designed for minimal data retention, deleting temporary copies after processing, and supports features such as automatic folder filing, PII detection, rule-based security policies, auto-expiring links, and AI connectivity via MCP and REST APIs to OpenAI ChatGPT and Anthropic Claude.

The company sells primarily as an annual subscription SaaS (with an on-premises option including an upfront professional services fee) priced through sales and authorized resellers rather than publicly. Go-to-market combines product-led deployment tools (O365 Auto Configurator, Google Workspace configuration) with enterprise field sales and a strong channel partner network — particularly in Japan via Internet Initiative Japan, Marubeni, and Macnica — and listings on the Microsoft Azure Marketplace and within the Box partner ecosystem. Customers span healthcare, financial services, public sector, manufacturing, retail, high tech, AEC, and legal verticals, with a footprint of 13,000+ domains and 1M+ active users.

Revenue economics appear bootstrapped rather than venture-scaled: total disclosed funding is approximately $1.8M across multiple small rounds (White Star Capital led a $1.25M seed in 2013, with subsequent checks from Actinic Ventures, GW Holdings, Sum Ventures, and accelerators), and the company has operated continuously for over a decade with claimed 99.999% uptime and typical enterprise deployments under 90 minutes. Recognition includes ASTORS Homeland Security Awards for Best Email Security Solution (2019-2021), Box Elite Partner of the Year (2016), Box Solution Partner of the Year (2025), and certifications including SOC 2 Type II, EU-US Privacy Shield, HIPAA-mapped controls, FERPA-aligned program, CSA Star, and SkyHigh Enterprise-Ready.

Name

mxHero

Legal name

mxHERO Inc.

Website

https://mxhero.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

mxHERO develops the Mail2Cloud email-to-cloud orchestration platform, converting email attachments into secure, governed cloud storage links for 13,000+ domains and 1M+ users across healthcare, financial services, public sector, and enterprise customers.

Ownership category

akta.pro rank

Product category

Email Security and Compliance Software

NAICS

Software Publishers (5132), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro industry

PRIMARYHDAEACAG

Managed File Transfer (MFT) & B2B/EDI Integration

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Data Integration, ETL/ELT & Middleware

SECONDARYBPAEAHAB

Data Engineering, Integration & ETL/ELT Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Data, Analytics & AI Services

SECONDARYBPAAAKAB

OCR, ICR & Intelligent Document Processing (IDP)

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Data Entry, Data Processing & Document Digitization

Keywords

• Email-to-cloud orchestration
• Email security automation
• Cloud content integration
• Attachment management software
• AI email connectivity

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Subscription-based SaaS Service: mxHERO provides email enhancement services as a subscription-based cloud-hosted Software-as-a-Service solution. Pricing is provided on the mxHERO website and subscription periods are chosen during onboarding. The service is available directly from mxHERO or through authorized resellers.
2. Professional Services: On-premises deployments include an initial configuration professional services fee plus annual maintenance. While the majority of customers use the cloud-based solution, on-premise options are available for agencies or customers requiring local installation.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

mxHERO develops and sells the Mail2Cloud platform, an email-to-cloud orchestration service that captures email in transit and routes email content and attachments to customer-controlled cloud storage repositories (Box, OneDrive, SharePoint, Google Drive, Egnyte, or mxHERO Secure Share). The platform applies security overlays (auto-expiring links, access controls, PII/SSN/credit card detection, DLP integration), supports automated rules-based filing, and provides MCP/REST APIs to connect email repositories to AI tools such as OpenAI ChatGPT and Anthropic Claude.

Product overview

mxHERO is a unified email-to-cloud orchestration platform built around its Mail2Cloud technology, which serves as the core bridge between email systems and cloud content management. The product portfolio consists of the Mail2Cloud Platform as the central orchestration engine, with multiple integrated modules and features including Security & Compliance for secure attachment handling, Email Management for automated filing, AI Knowledge Recovery and AI-to-Email Gateway for AI connectivity, and Fusion for rules-based email routing. Supporting components include Secure Share for AWS data residency, mxHero for Outlook 2.0 client add-in, Secure Scanning for Canon MFP devices, Auto Filing, Email Sync, Archiving Address, and the Mail2Cloud Dashboard administration console. The platform offers native integrations with Box, Microsoft (OneDrive/SharePoint/Office 365/Exchange), Google Drive, and Egnyte, while also supporting AI integrations via OpenAI ChatGPT and Anthropic Claude through MCP and REST APIs.

Differentiator

Problem solved

Functional benefit

Brands

• Mail2Cloud: The core platform that combines email with cloud storage security and intelligence, enabling email-to-cloud orchestration for security, compliance, and AI-enabled workflows.
• mxHERO Secure Share
• mxHERO AI Gateway
• Kikubot

Products and services

• Mail2Cloud Platform The core email-to-cloud orchestration platform that bridges email systems with cloud storage, enabling secure attachment handling, intelligent routing, auto-filing, workflow automation, and AI connectivity for email content. Targets enterprise organizations of all sizes across industries.
• mxHERO Secure Share A secure sharing component deployed on AWS that enables secure email content storage and management with in-region data residency controls. Available in AWS US East and Tokyo regions, targeted at Japanese enterprises, financial institutions, manufacturing organizations, and public sector agencies requiring in-country data residency.
• AI-to-Email Gateway AI connectivity solution that links AI tools (OpenAI ChatGPT, Anthropic Claude, and any MCP- or REST-compatible solution) to email repositories, enabling secure multi-account search across email archives and AI-powered knowledge retrieval from email body, metadata, and attachment content.
• Mail2Cloud Dashboard Web-based administration console for configuring Mail2Cloud rules, Fusion tasks, Auto Filing policies, security overlays, domains, and cloud storage integrations. Hosted at app.mail2cloud.io.
• mxHero for Outlook 2.0 Outlook desktop client add-in enabling end users to save messages and attachments directly from Outlook into configured cloud storage repositories, with installation, configuration, and cloud storage account linkage.
• mxHero Transport Agent On-premises transport agent for Microsoft Exchange servers (2010/2013/2016) that enables intra-bound email routing and selective routing through the mxHERO gateway for organizations requiring local installation.
• Secure Scanning for Canon MFP Hardware integration enabling Canon Multi-Function Printer devices to route scanned documents through mxHERO's secure email pipeline for processing and storage in cloud repositories.

Quantifiable outcome

• 99.999% uptime over last four years
• +5 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability7 records

Feature6 records

Partnerships

Ten partnerships are on record, tiered core, strategic, major and minor.

• BoxcoreTechnology or IntegrationBox is mxHERO's flagship integration partner. mxHERO was selected Box Elite Partner of the Year (2016) and Box Solution Partner of the Year (2025). The integration enables native Box storage for email content with full Box security and compliance overlays applied to email attachments converted to Box links.
• Microsoft (OneDrive, SharePoint)coreTechnology or IntegrationNative integration with Microsoft cloud storage platforms enabling email-to-OneDrive and SharePoint routing with full Microsoft security and compliance capabilities.
• Google (Google Drive)coreTechnology or IntegrationNative integration with Google Workspace cloud storage enabling email-to-Google Drive routing with full Google security and compliance capabilities.
• EgnytecoreTechnology or IntegrationNative integration with Egnyte cloud content management platform enabling email content routing and governance.
• OpenAI (ChatGPT)strategicTechnology or IntegrationAI integration enabling mxHERO customers to leverage OpenAI ChatGPT capabilities on their email content with full security and privacy controls.
• Anthropic (Claude)strategicTechnology or IntegrationAI integration enabling mxHERO customers to leverage Anthropic Claude capabilities on their email content with full security and privacy controls.
• Internet Initiative JapanmajorChannel Partner/ Reseller/ DistributorJapanese channel partner distributing mxHERO solutions in the Japan market, particularly for financial services, manufacturing, and government sectors.
• Bubo DefenseminorChannel Partner/ Reseller/ DistributorSecurity-focused channel partner specializing in defense and homeland security sector deployments.
• MarubenimajorChannel Partner/ Reseller/ DistributorJapanese trading company channel partner for mxHERO distribution in Japan market.
• MacnicamajorChannel Partner/ Reseller/ DistributorJapanese technology distributor channel partner for mxHERO distribution.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Virtru: Virtru provides email and file encryption and secure data sharing, with persistent access controls on shared content — closely overlapping with mxHERO's secure link replacement of attachments and access-scope controls.
• Material Security: Material Security is an email security startup focused on protecting data inside mailboxes (search, classify, quarantine) — directly comparable to mxHERO's PII detection, content quarantine, and governed email access features.
• Abnormal Security: Abnormal Security uses AI/behavioral models to detect email threats and account compromise. It targets the same enterprise buyer concerned with email-borne risks that mxHERO addresses via attachment replacement and DLP overlays.
• Tessian: Tessian (now part of Proofpoint) provided email DLP and behavioral threat detection, competing for the same enterprise email-data-protection budget as mxHERO's content-aware email routing.
• IRONSCALES: IRONSCALES is an email security platform focused on phishing and social-engineering defense, adjacent to mxHERO's attachment-threat and secure-preview capabilities.

Broad incumbents

• Mimecast: Mimecast is a leading enterprise email security, archiving, and continuity suite. It overlaps with mxHERO's attachment security, DLP integration, and compliance automation but as part of a much broader email-security portfolio.
• Proofpoint: Proofpoint is a dominant email security, DLP, and compliance platform. mxHERO explicitly names Proofpoint as a complementary vendor, positioning against its threat-protection and DLP capabilities.
• Barracuda Networks: Barracuda offers a broad email security, archiving, and backup suite. Its attachment-handling and DLP capabilities are adjacent to mxHERO's secure routing and content inspection features.

Emerging players

• Avanan: Avanan (acquired by Check Point) secures email and collaboration suites via API, overlapping with mxHERO's mailbox-layer governance and DLP approach.
• Egnyte: Egnyte is both a technology partner and a content governance platform with email integration capabilities. It targets the same regulated enterprise buyer seeking governed file sharing and content lifecycle management.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/196797180359659
• LinkedInlinkedin.com/company/mxhero
• Xx.com/mxheronet

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds6 records

Investors7 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about mxHero