VeriSmart

What VeriSmart does

VeriSmart (legally Metawing Technologies Pvt Ltd, headquartered in Gurugram, India, with a Palo Alto mailing presence) is an identity-blockchain and AI infrastructure company that builds a data interoperability platform serving regulated enterprises, primarily in India. Its core technology is a blockchain-based data exchange protocol that allows organizations to query and monetize data without raw data leaving the source platform, combined with AI-powered KYC and conversational AI modules.

The product portfolio is organized around three pillars: (1) Identity and KYC, offering Video KYC, Digital KYC, Central KYC (C-KYC via CERSAI), and DIY KYC, including an RBI-approved Video KYC process innovated with a Payment Bank and a Digital KYC platform built with Kotak Bank; (2) Data Exchange, a blockchain-based interoperability layer that aggregates a claimed 520M+ user data pipeline from POS companies, payment gateways, telecoms, banks, OTAs, and e-commerce platforms, powering the LAaaS (Lead Authentication as a Subscription) lead enrichment product and an AdTech platform positioned among the top 4 ad networks in India; and (3) Conversational AI, anchored by the DolphinChat product (acquired September 2022, formerly CivilCops), delivering Level-3 AI ChatBot and VoiceBot solutions across WhatsApp, Facebook Messenger, Telegram, Web, WeChat, and mobile, plus Conversational Banking and Conversational Commerce solutions.

The business model combines direct enterprise sales into banking, insurance, telecom, and government with self-serve channels for SMB customers via the AdTech and LAaaS platforms. Pricing is structured as subscription/usage-based for KYC and LAaaS (with a freemium tier starting at 1,000 free leads), transaction-fee based for Data Exchange, and advertising-based for the AdTech platform. Customers include 12+ banks, 25+ fintech and insurance companies, MakeMyTrip, UN Women (via the SAMBAL chatbot), and the Governments of Haryana and Nagaland. The company holds recognition as a Top 7 startup at GITEX Future Stars, a Top 5 RegTech company, a Top 3 Global Fintech Startup in MENA, and among the top 50 companies globally.

Name

VeriSmart

Legal name

Metawing Technologies Pvt Ltd

Website

https://verismart.ai

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

51–100 employees

Short description

VeriSmart is an India-based identity-blockchain and AI infrastructure company offering AI-powered KYC, blockchain-based data interoperability, and conversational AI (DolphinChat) to banks, fintechs, insurers, telecoms, governments, and D2C brands across India and select international markets.

Ownership category

akta.pro rank

Product category

Digital Identity Verification & RegTech

NAICS

Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320), Software Publishers (5132)

SIC

Finance Services (6199)

akta.pro primary industry

Identity Verification & Digital ID (IDV, eIDAS, biometrics) (FSAGAFAA)

akta.pro secondary industries

AML/KYC, KYB & Identity Verification (VASP/Travel Rule) (FSAPAJAC), Fraud Prevention & Identity Verification (IDV/KYC) (BPAMAEAI), Compliance, Risk & RegTech for Tokenized Assets (KYC/AML, sanctions, travel rule, reporting) (FSAPAIAH)

Keywords

• Digital KYC
• Video KYC
• Identity verification
• Blockchain identity
• Conversational AI

Headquarters

HQ city

Palo Alto

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. KYC Services: Verification services including Video KYC, Digital KYC, Central KYC, and DIY KYC for enterprises. Revenue generated through per-verification or subscription-based pricing.
2. LAaaS Subscription: Lead Authentication as a Subscription platform with flexible plans - pay per lead, per bundle, or enterprise custom pricing. Provides lead verification, KYC, and enrichment services.
3. Data Exchange Platform: Blockchain-based data exchange enabling brands to monetize and exchange data. Revenue from transaction fees and platform usage.
4. Conversational AI (DolphinChat): Chatbot and voice assistant solutions for enterprises and SMBs. Platform features include sign-up, bot management, analytics, leads, broadcasts, and templates.
5. AdTech Platform: Data interoperability platform for ad network operations, enabling targeted advertising while maintaining data privacy.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

VeriSmart builds AI- and blockchain-powered digital identity and KYC verification products (Video KYC, Digital KYC, Central KYC, DIY KYC) along with a user Data Exchange, conversational AI bots (DolphinChat.Bot, DolphinChat.Live), Liveness-as-a-Service (LAaaS), an AdTech platform, and a MetaSmart ID layer. These products are sold primarily to banks, financial institutions, and telecom operators to automate customer onboarding and engagement.

Product overview

VeriSmart is an identity blockchain infrastructure powered by Conversational and Generative AI, solving three key problems: (1) Identification, Authentication & Verification through KYC services, (2) Data Privacy and Interoperability via the blockchain Data Exchange platform, and (3) Customer Interaction & Retention using Conversational AI. The product portfolio includes: KYC (Video KYC, Digital KYC, Central KYC, DIY KYC) for standardized digital identity verification; Data Exchange as the core blockchain-based data interoperability platform; DolphinChat (Bot and Live) for AI-powered chatbots and voice assistants; LAaaS for lead authentication and enrichment; MetaSmart ID for digital identity; and an AdTech Platform. Additional offerings include Conversational Banking, Conversational Commerce, One Travel ID, and Metassure Insurance for FASTag users. The platform operates with 520+ million user data pipeline from POS companies, payment gateways, telecoms, banks, OTAs, and e-commerce platforms.

Differentiator

Problem solved

Functional benefit

Products and services

• Video KYC AI-powered video-based KYC solution that lets banks and financial institutions complete customer identity verification remotely in a regulator-compliant flow, replacing in-person KYC.
• Digital KYC End-to-end digital KYC product that uses OCR, biometric checks, and AI to verify customer identity from documents and selfies for banks, NBFCs, and telcos.
• Central KYC KYC integration layer that connects VeriSmart's verification workflows with centralized identity registries (such as India's CKYC) to streamline onboarding and re-verification.
• DIY KYC Self-service KYC product that enables end users to complete identity verification on their own device, targeted at telecom operators and consumer-facing enterprises.
• Data Exchange User data exchange platform that aggregates a 520M+ user pipeline to help banks and enterprises improve identity match rates and lower customer acquisition costs.
• MetaSmart ID Blockchain-anchored digital identity product (MetaSmart ID) that provides portable, verifiable user identities for KYC, onboarding, and downstream consumer services.
• LAaaS (Liveness as a Service) Liveness-as-a-Service offering that uses biometric and AI checks to confirm a real, present user during remote verification flows.
• DolphinChat.Bot AI/NLP-powered chatbot product used by banks and enterprises to automate conversational customer engagement for banking and commerce workflows.
• DolphinChat.Live Live conversational AI product combining automated bots with live-agent handoff for assisted customer engagement across banking and commerce journeys.
• AdTech Platform Advertising technology platform that uses VeriSmart's KYC-verified user data pipeline to power targeted acquisition campaigns for consumer brands and telcos.
• Conversational Banking Solution bundle for banks that combines VeriSmart's KYC-verified identity layer with DolphinChat bots to deliver conversational banking experiences.
• Conversational Commerce Solution bundle that uses VeriSmart's identity and chat products to enable conversational commerce journeys for consumer brands and enterprises.

Quantifiable outcome

• Reduce CAC by 72%
• +9 more outcomes

Named customers5 records

Segments10 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability12 records

Feature7 records

Partnerships

Two partnerships are on record, tiered core.

• Payment BankcoreStrategic or Co-development Partner · 1 January 2022Innovated Video KYC process in 2022 with Payment Bank partner for the first time. Brought new capability and process approved by RBI using C-KYC capability for onboarding.
• Kotak BankcoreStrategic or Co-development PartnerPartnership with Kotak Bank for Digital KYC solution enabling Bank BC network conversion to full KYC engine without biometric devices. The solution includes 60+ unique features and is integrable via SDK or PWA.

Scale indicators17 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Onfido: Global identity verification platform offering AI-driven document verification, biometric authentication and KYC/AML compliance — directly comparable to VeriSmart's KYC suite across banking, fintech and regulated enterprise use cases.
• Jumio: Enterprise-focused identity verification and KYC/AML provider with document scanning, liveness detection and fraud prevention — competes head-to-head with VeriSmart in regulated onboarding workflows for banks and fintechs.
• Persona: Unified identity platform providing configurable KYC, KYB, AML and fraud tooling with strong API-first architecture — comparable to VeriSmart's API-driven KYC/lead authentication model.
• Trulioo: Global identity verification network covering 400+ data sources for KYC/AML/kyb — most directly comparable to VeriSmart on cross-border digital identity verification for banks and fintechs.
• Signzy: India-based digital trust and identity verification platform serving banks, NBFCs and fintechs with Video KYC, eKYC and onboarding APIs — closest India-market direct competitor to VeriSmart's banking vertical.
• HyperVerge: India-headquartered AI-based identity verification platform offering video KYC, face matching and eKYC for BFSI customers — competing directly with VeriSmart's KYC products and AI/OCR pipeline.
• IDfy: Mumbai-based identity verification and background screening company providing Video KYC, employee and vendor verification — comparable to VeriSmart on India enterprise KYC workflows.
• iDenfy: AI/ML-driven identity verification, AML screening and biometric authentication provider serving fintechs, crypto and regulated enterprises — comparable to VeriSmart's full-stack KYC and AML offering.
• Yellow.ai: Enterprise conversational AI platform offering multilingual chatbots and voicebots across WhatsApp, web and messaging channels — directly competes with VeriSmart's DolphinChat conversational AI product.

Broad incumbents

• Okta: Broad identity and access management incumbent offering workforce/customer identity, KYC-adjacent verification and authentication at enterprise scale — overlaps with VeriSmart on regulated identity use cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/metawing
• Facebookfacebook.com/verismartai
• Xx.com/verismartai

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds8 records

Investors7 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VeriSmart