HealthUnlocked
HealthUnlocked is a London-based social network platform for health that hosts 300+ condition-specific peer support communities on behalf of 600+ health charities and patient organizations, offering free access to users and nonprofit partners.
- Company typePrivate
- Founded2010
- HeadquartersLondon, United Kingdom
- Headcount11–50
- GTM typeB2B and B2C
- OfferingSoftware
What HealthUnlocked does
HealthUnlocked is a London-headquartered, privately held social network platform for health, founded in 2010. The company operates a web-based community hosting infrastructure that enables peer-to-peer support, health information sharing, and educational programming across more than 300 health conditions. Its core product is a white-label platform on which over 600 health charities, patient advocacy organizations, and nonprofits (including the British Heart Foundation, Asthma + Lung UK, CHADD, Thyroid UK, Ovacome, and the Anxiety and Depression Association of America) build and operate branded condition-specific communities for their patient populations.
The platform operates on a freemium distribution model: access is free for individual users seeking peer support and free for nonprofit partners hosting communities. Reported engagement is approximately 141,131 monthly active users generating 203,589 interactions over the trailing 30-day period. Beyond the core community infrastructure, HealthUnlocked offers a structured Educational Programs module (e-learning courses covering dementia, atrial fibrillation, hypertension, chronic kidney disease, lung cancer, and clinical trials) and a Research Solutions product aimed at monetizing aggregated patient insights for healthcare and pharmaceutical clients.
The company has raised approximately $8.3M across seven disclosed funding rounds between 2010 and 2018, with The FSE Group as a known investor in 2015 and 2016. Headcount is reported at 11-50 employees, and the most recent disclosed funding activity is from April 2018. The leadership team is led by co-founder and CEO Jorge Armanet, alongside COO David Watts and CTO Joe McFadden. The go-to-market motion is community-led, with partner organizations functioning as both acquisition channels and content operators on the platform.
HealthUnlocked firmographics
Firmographics- Name
- HealthUnlocked
- Legal name
- HealthUnlocked
- Website
- https://healthunlocked.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- HealthUnlocked is a London-based social network platform for health that hosts 300+ condition-specific peer support communities on behalf of 600+ health charities and patient organizations, offering free access to users and nonprofit partners.
- Ownership category
- akta.pro rank
HealthUnlocked industry classification
Industry- Product category
- Patient Community Platform
- NAICS
- Individual and Family Services (6241), Other Individual and Family Services (624190)
- SIC
- Services-Social Services (8300), Services-Health Services (8000)
- akta.pro primary industry
- Health, Wellness & Patient Communities (MPACAJAL)
- akta.pro secondary industry
- Health & Support Communities (BPAMABAL)
Keywords
Where HealthUnlocked is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Markets served
HealthUnlocked business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- B2B Technology Platform Licensing: HealthUnlocked provides its technology platform free of charge to nonprofits, health advocates, and patient organizations. Revenue appears to be generated through partnerships with healthcare organizations, research solutions, and potentially pharmaceutical/healthcare industry collaborations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Others | Individual Users - Free |
| Freemium | Others | Nonprofits and Patient Organizations - Free |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
HealthUnlocked product offering
Product offeringCore offering
HealthUnlocked operates a social network platform for health that hosts over 300 condition-specific communities, enabling peer support, health information sharing, and patient advocacy. The platform is provided free to individual users and to nonprofits, health advocates, and patient organizations, with over 600 organizations having used the technology to build branded health communities. The platform also offers structured educational programs (e.g., Living with Atrial Fibrillation, A Practical Guide for Dementia) and research solutions for healthcare industry partners.
Product overview
HealthUnlocked operates as a unified health social network platform consisting of a core social/community hosting infrastructure and an integrated educational programs module. The core platform hosts over 300 condition-specific health communities (such as Thyroid UK, Couch to 5K, British Heart Foundation, and Fertility Network UK), enabling peer support and health information sharing among patients and caregivers. The platform also provides an educational programs module featuring structured courses like A Practical Guide for Dementia, Living with Atrial Fibrillation, and Lower your cholesterol. Additionally, HealthUnlocked offers free community hosting services to over 600 nonprofit health organizations, allowing them to build tailored health communities on the platform.
Differentiator
Problem solved
Functional benefit
Products and services
- HealthUnlocked Platform
- HealthUnlocked Educational Programs
- Community Hosting Services
Quantifiable outcome
- 141,131 active people in the last 30 days with 203,589 interactions
- +2 more outcomes
Companies that use HealthUnlocked
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles2 records
HealthUnlocked technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
HealthUnlocked partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- 600+ Health Organizations (including Malecare, Asthma + Lung UK, British Heart Foundation, CHADD, Thyroid UK, Ovacome, ADAA, NRAS, LUPUS UK, Endometriosis UK, CLL Support, MPN Voice, Fibromyalgia Action UK, Couch to 5K NHS Forum)coreOver 600 health charities and patient organizations have built communities on HealthUnlocked's platform. These partners include major UK health charities like British Heart Foundation, Asthma + Lung UK, and Thyroid UK, as well as international organizations like CHADD (USA) and ADAA. Partners use the platform to provide peer support communities for their patient populations at no cost.
Scale indicators5 records
Recent moves1 record
Expansion highlights4 records
HealthUnlocked competitors and assessment
Company assessmentDirect peers
- DailyStrength: Patient social network offering support communities across a wide range of mental and physical health conditions. Direct competitor with similar community-led, peer-support model for patient populations.
- Smart Patients: Online community for patients and caregivers to learn from peers about cancer and other serious illnesses, with an emphasis on clinical trial awareness. Comparable patient social network with research-oriented features.
- MyHealthTeams: Social network for people living with chronic conditions, operating condition-specific communities (MyAsthmaTeam, MyLupusTeam, etc.). Direct competitor targeting the same chronic-condition patient populations with a comparable peer-support model.
- Inspire: Patient community network partnered with health organizations to host condition-specific support communities, with a research arm serving life sciences companies. Highly comparable peer: similar nonprofit-partnered model, pharma monetization, and condition-focused community structure.
- PatientsLikeMe: Patient community platform offering condition-specific peer support, symptom tracking, and health outcome sharing across thousands of conditions. Direct competitor in the patient social network space and the closest comparable in business model and value proposition.
- Bezzy (Healthline Media): Healthline's condition-focused community platform offering peer support across chronic and mental health conditions. Direct competitor leveraging Healthline's editorial brand and traffic to drive community engagement.
Emerging players
- Mayo Clinic Connect: Patient community operated by Mayo Clinic offering condition-based discussion forums and peer support with clinical oversight. Comparable health community platform with strong institutional backing but narrower condition coverage than HealthUnlocked.
- Medisafe: Digital health platform focused on medication adherence and chronic disease management with social and community support features. Comparable as a digital health community player targeting chronic-condition patients, with stronger adherence tooling.
- Triage Health: Provides free educational resources and community programming for cancer patients and caregivers, including online support communities. Comparable peer in nonprofit-led health community support, focused specifically on cancer.
Broad incumbents
- WebMD: Major consumer health information platform with condition pages, community features, and tools. Broad incumbent with overlapping patient engagement and health information value proposition but does not specialize in peer-support communities.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
HealthUnlocked social profiles
Digital presenceHealthUnlocked financial estimates
Financial estimateRevenue estimate
Valuation estimate
HealthUnlocked leadership team
Management profileNumber of profiles
Profiles8 records
HealthUnlocked funding detail
Funding detailFunding overview
Funding rounds7 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
HealthUnlocked M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about HealthUnlocked
What does HealthUnlocked do?
HealthUnlocked operates a social network platform for health that hosts over 300 condition-specific communities, enabling peer support, health information sharing, and patient advocacy. The platform is provided free to individual users and to nonprofits, health advocates, and patient organizations, with over 600 organizations having used the technology to build branded health communities. The platform also offers structured educational programs (e.g., Living with Atrial Fibrillation, A Practical Guide for Dementia) and research solutions for healthcare industry partners.
Is HealthUnlocked a public or private company?
HealthUnlocked is a private company. It is classified as venture growth investor backed and is currently operating.
When was HealthUnlocked founded?
HealthUnlocked was founded in 2010. It employs 11 to 50 people.
Where is HealthUnlocked based?
HealthUnlocked is headquartered in London, United Kingdom, in the Europe region.
How does HealthUnlocked make money?
One revenue line is on record: B2B Technology Platform Licensing.
Who are HealthUnlocked's main competitors?
Direct peers on record are DailyStrength, Smart Patients, MyHealthTeams, Inspire, PatientsLikeMe and Bezzy (Healthline Media). Emerging players are Mayo Clinic Connect, Medisafe and Triage Health. WebMD is listed as a broad incumbent.
Does HealthUnlocked have an API?
No public API is recorded for HealthUnlocked.
What industry is HealthUnlocked in?
HealthUnlocked's product category is Patient Community Platform. Its primary akta.pro industry code is MPACAJAL, Health, Wellness & Patient Communities, with a secondary code of BPAMABAL, Health & Support Communities. Its NAICS code is 6241 and its SIC code is 8300.