eGabinet

Name

eGabinet

Legal name

eGabinet sp. z o.o.

Website

https://egabinet.pl

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Medical Practice Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design Services (541512)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Revenue Cycle, Coding & Telehealth Compliance Platforms (for provider orgs) (HLALABAM)

akta.pro secondary industry

Patient Intake, Digital Registration & eForms (HLACAEAF)

Keywords

• Medical practice software
• Clinic management system
• Electronic medical records
• Healthcare SaaS platform
• Telemedicine solutions

Headquarters

HQ city

Pulawy

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Core Software Subscription (Usługa Główna): Core SaaS practice management subscription priced per visit rather than per user. Main service includes appointment scheduling, patient records management, patient registration functionality, and SMS notifications. Paid monthly or annually based on selected package.
2. Additional Paid Modules: Modular additional services including: Finance module (financial/accounting management), e-Rejestracja (online booking), Printer/Fiscal module, Gabi AI Assistant, Video Visits, Labels, Warehouse, Electronic Signature. Each sold as separate add-on.
3. Online Payments (PayU Integration): Transaction-based revenue from integrated online payment processing via PayU gateway, enabling patients to pay for appointments online.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

eGabinet is a cloud-based SaaS medical practice management platform that operates entirely in a browser, providing appointment scheduling, patient registration, electronic medical documentation (e-Prescriptions, e-Referrals, e-Sick notes), telemedicine/video consultations, online payments, billing/finance, inventory, and electronic signatures. It is purpose-built for the Polish healthcare market with native integration to national systems such as Platform P1 e-Zdrowie, KSeF, eWUŚ, ZUS, and NFZ. The platform is sold on a pay-per-visit subscription basis with modular add-ons that allow clinics to extend functionality incrementally.

Product overview

eGabinet is a cloud-based SaaS medical clinic management platform that operates on a modular architecture. The core platform (eGabinet) provides foundational appointment scheduling, patient registration, and electronic medical records, with additional capabilities delivered through paid add-on modules. Key modules include: the AI voice assistant Gabi for automated appointment confirmation; Video Visits (Wideowizyty) for telemedicine; the Finance module (Finanse) for billing and profitability analysis; the Inventory module (Magazyn) for stock management; Electronic Signature via IC Pen for document signing; Fiscal Printer integration; Visit Status Labels; and Statistics & Reporting. The platform integrates natively with Poland's key healthcare systems including Platforma P1 (e-Recepty, e-Skierowania, e-Zwolnienia), eWUŚ, ZUS, and KSeF, as well as third-party tools such as ZnanyLekarz, PayU, Google Calendar, and Kliniki.pl. Pricing is based on visits rather than per-user seats.

Differentiator

Problem solved

Functional benefit

Products and services

• eGabinet Platform (Core Medical Practice Management Software) Cloud-based SaaS medical clinic management platform accessible via web browser with no installation. Provides appointment scheduling, patient registration, electronic medical records, video consultations, billing, integrations with Polish healthcare systems (P1, KSeF, eWUŚ, ZUS, NFZ), and the foundation upon which paid add-on modules are activated. Priced on a pay-per-visit basis for Polish medical practices and clinics.
• Gabi – Asystentka AI (Voice AI Assistant) AI-powered voice assistant (paid add-on module, Usługa Gabi) that autonomously contacts patients by phone to confirm, reschedule, or cancel appointments 24/7. Operates in Polish and is designed to reduce no-show rates. Documented to reduce no-show rates by up to 80% in some facilities and address the ~10% baseline no-show rate cited for Polish clinics.
• Wideowizyty (Video Visits / Telemedicine) Encrypted video consultation module enabling remote doctor-patient appointments within the eGabinet platform. Integrated with patient registration, online payments via PayU, electronic prescriptions, and visit documentation. Documented to reduce appointment time by approximately 30% without loss of care quality.
• Elektroniczna Dokumentacja Medyczna (Electronic Medical Records / EDM) Electronic medical documentation module enabling issuance of e-Recepty (e-Prescriptions), e-Skierowania (e-Referrals), e-Zwolnienia (e-Sick notes), and Medical Events reporting. Integrated with the Polish Ministry of Health's Platform P1 e-Zdrowie. e-Prescriptions can be issued in as fast as 14 seconds via intelligent auto-fill.
• Finanse (Finance Module) Financial management module (paid add-on) for tracking clinic revenues and expenses, settling patient visits, issuing accounting documents, analysing service profitability, and monitoring payment deadlines. Distinct from core platform appointment and EMR features, and requires the Finanse module activation.
• e-Rejestracja (Online Patient Registration Widget) Self-service online appointment booking widget available 24/7, allowing patients to schedule in-person or video visits independently without contacting the clinic by phone. Documented to drive 42% patient growth within 3 months of implementation in a Gdańsk facility case study.
• Podpis Elektroniczny (Electronic Signature via IC Pen) Biometric electronic signature solution (paid add-on) powered by IC Pen technology from IC Solutions. Captures behavioural signature characteristics (dynamics, speed, pressure) and enables patients to sign medical documents on tablets — including RODO/GDPR clauses, eWUŚ declarations, and treatment consent forms — with full legal validity under Polish law, including offline.
• Magazyn (Inventory Management) Inventory management module (paid add-on) for tracking medical inventory, supporting inventory counts, monitoring stock levels, and maintaining product history. Targeted at clinics with on-site dispensing and aesthetic medicine workflows that require tracking of consumables.
• Wizyty Grupowe (Group Visits) Functionality (paid add-on module) for creating, conducting, and settling group therapy or rehabilitation visits. Allows multiple patients per visit, shared or individual notes, per-patient document issuance, and individual or group payment settlement. Targeted at psychotherapists, physiotherapists, and occupational therapists.
• Płatności Online (Online Payments via PayU) Integrated online payment gateway service (paid add-on) via PayU enabling patients to pay for appointments in advance through the platform. Designed to improve clinic cash flow and reduce no-shows through prepayment.

Quantifiable outcome

• Doctors doubled and appointment volume increased over 40% in 2023
• +6 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability3 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• InnerValueminorGTM or Marketing Partner · 3 December 2025eGabinet partnered with InnerValue, a strategic communications and investor relations agency, to strengthen its brand positioning, manage public relations, and enhance investor communications as the company scales.
• eWUŚcoreTechnology or IntegrationIntegration with the Electronic Verification of Health Insurance Rights system (eWUŚ) enabling instant verification of patient insurance status directly within the eGabinet platform, saving administrative time.
• Platform P1 e-ZdrowiecoreTechnology or IntegrationDeep integration with the Polish national P1 e-Zdrowie platform enabling direct issuance of e-Prescriptions, e-Referrals, e-Sick notes, and Medical Events reporting from within eGabinet.
• ZnanyLekarzcoreTechnology or IntegrationTwo-way integration with ZnanyLekarz.pl enabling appointment synchronisation, blocking available slots in ZnanyLekarz when appointments are added in eGabinet, and vice versa.
• PayUcoreTechnology or IntegrationIntegrated online payment gateway enabling patients to pay for appointments in advance via PayU, improving cash flow and reducing no-shows through prepayment.
• ZUScoreTechnology or IntegrationIntegration with the Polish Social Insurance Institution (ZUS) for automated e-Sick note issuance and transmission, eliminating manual documentation for sick leave certificates.
• NFZcoreTechnology or IntegrationIntegration with the National Health Fund (Narodowy Fundusz Zdrowia) for NFZ reporting and insurance settlement processing within the Polish public healthcare system.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Comarch Healthcare: Comarch is a large Polish IT group with a healthcare division offering medical software, telemedicine, and e-health solutions to clinics and hospitals. It is a broader incumbent in the same Polish healthcare IT space, with wider enterprise and public-sector reach.
• Asseco Poland: Asseco is a major Polish IT conglomerate with healthcare practice management products (mMedica is part of the group) and broader enterprise IT offerings. It competes in the same end market with deeper resources and a wider product portfolio.

Direct peers

• mMedica (Asseco Poland): mMedica is one of the most established medical practice management software suites in Poland, serving individual practices and clinics with EMR, scheduling, and e-health integrations. It is a direct competitor in the same product category and customer segments (Polish private medical practices).
• Tebra (Kareo): Tebra is a US practice management and EHR platform serving independent practices with scheduling, billing, telehealth, and patient engagement. It is directly comparable in product breadth and target customer (SMB medical practices).
• Docplanner (ZnanyLekarz): Docplanner operates ZnanyLekarz, Poland's leading doctor booking platform that eGabinet already integrates with. It is a direct competitor in doctor-patient scheduling and medical practice marketing, and a partial platform overlap.
• SimplePractice: SimplePractice is a US-based practice management SaaS for health and wellness practitioners with scheduling, telehealth, billing, and documentation — closely aligned in product functionality to eGabinet, though serving a different geography.
• MedFile: MedFile is a Polish cloud-based electronic medical records and practice management platform serving individual doctors and small clinics. It is a direct peer in the same SMB practice management segment in Poland.

Emerging players

• Jane App: Jane is a cloud-based practice management platform for health and wellness practitioners offering scheduling, charting, telehealth, and billing. It is a comparable cloud-SaaS practice management peer in the same practitioner SMB segment.
• TherapyNotes: TherapyNotes is a US practice management and EHR for mental health and therapy practices. eGabinet explicitly targets Polish mental health centres and has a Group Visits module for therapists, making TherapyNotes a relevant product peer.
• Stetho (Stetho.pl): Stetho is a Polish practice management and EMR software for clinics and individual practitioners, including telemedicine and patient portal features. It is an emerging peer in the same product category targeting Polish private practices.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/egabinet

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds3 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about eGabinet