Contexta360
Contexta360 is an Amsterdam-based, private AI software company founded in 2017 that builds speech analytics, quality management, real-time agent assist, and conversational assistant products for contact center operators. It operates with 1-10 employees and has raised a single ~$1.1M round from VentureBuilders Capital.
- Company typePrivate
- Founded2017
- HeadquartersAmsterdam, Netherlands
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Contexta360 does
Contexta360 is a Netherlands-based, privately-held software company founded in 2017 and headquartered in Amsterdam. According to its firmographic profile, the company builds AI-driven products for the contact center market, including speech analytics, quality management (QM), real-time agent assistance, and conversational assistants. The product positioning suggests a SaaS-oriented delivery model targeting enterprises operating customer service or sales call operations where conversation intelligence, agent coaching, and automated quality assurance are priorities.
The underlying technology stack is described as AI-fuelled across all four product lines, implying use of speech-to-text, natural language processing, and conversational AI components — though no specific model architectures, proprietary frameworks, patents, or third-party model dependencies are disclosed in the available data. The company's website was inaccessible at the time of data collection (returning only a verification loader page), so deeper technical documentation, integration partners, or platform details could not be verified.
On the business model, Contexta360 operates as a for-profit private company with a very small operating footprint of 1-10 employees. The only documented capital event is a single funding round of approximately $1.12M raised in April 2019 from VentureBuilders Capital; no subsequent financing, customer disclosures, partnership announcements, awards, certifications, or revenue figures are publicly recorded. Leadership is concentrated in a CEO (Andrew White), COO (Marc van der Peet), and two CTOs (Daniel Gebler and Tim Harbers), consistent with a founder-led, technically-heavy startup. The absence of post-2019 activity signals — combined with an inaccessible web presence — raises material questions about the company's current operating status and commercial traction.
Contexta360 firmographics
Firmographics- Name
- Contexta360
- Website
- https://contexta360.com
- Company type
- Private
- Founded year
- 2017
- Headcount range
- 1–10 employees
- Short description
- Contexta360 is an Amsterdam-based, private AI software company founded in 2017 that builds speech analytics, quality management, real-time agent assist, and conversational assistant products for contact center operators. It operates with 1-10 employees and has raised a single ~$1.1M round from VentureBuilders Capital.
- Ownership category
- akta.pro rank
Contexta360 industry classification
Industry- Product category
- Speech Analytics Software
- NAICS
- Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL)
- akta.pro secondary industries
- Audio & Speech Analytics (call analytics, QA, insights) (HDAAAFAH), Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
Keywords
Where Contexta360 is headquartered
LocationHeadquarters
- HQ city
- Amsterdam
- HQ country
- Netherlands
- HQ region
- Europe
Markets served
Contexta360 business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations
Contexta360 product offering
Product offeringCore offering
Contexta360 provides AI-fuelled speech analytics, Quality Management (QM), Agent Real-time Assist, and conversational Assistant solutions. The company analyzes voice and text conversations to deliver insights for contact centers and customer experience operations.
Differentiator
Problem solved
Functional benefit
Products and services
- AI Speech Analytics
Companies that use Contexta360
Customer profileIdeal customer profiles1 record
Contexta360 technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Contexta360 partnerships and signals
Strategic signalRecent moves3 records
Expansion highlights1 record
Contexta360 competitors and assessment
Company assessmentDirect peers
- CallMiner: CallMiner is a direct competitor offering speech analytics, QM, and conversation intelligence for contact centers — essentially the same product wedge as Contexta360's analytics and QM modules.
- Observe.AI: Observe.AI provides AI-powered conversation intelligence, QM, and real-time agent assist for contact centers, directly overlapping Contexta360's agent assist and analytics offerings.
- Calabrio: Calabrio is a specialist in contact center workforce engagement, offering speech analytics and QM — directly comparable to Contexta360's QM and analytics products.
- Cresta: Cresta focuses on real-time agent assist and generative AI for contact centers, directly competing with Contexta360's Agent Real-time Assist product.
- Chorus.ai (ZoomInfo): Chorus.ai provides conversation intelligence and analytics for sales and customer conversations, overlapping with Contexta360's speech analytics capability though more sales-focused.
Broad incumbents
- NICE inContact: NICE is a broad incumbent offering speech analytics, QM, real-time guidance, and conversational AI as part of its CXone platform — a much larger competitor covering Contexta360's entire product surface.
- Verint: Verint offers speech analytics, QM, and workforce engagement as part of a broad customer engagement portfolio, directly competing across Contexta360's analytics and QM categories.
- Genesys: Genesys is a leading CCaaS platform that has embedded speech analytics and AI agent assist capabilities, competing with Contexta360 across multiple product lines as part of a much broader suite.
Emerging players
- Gong: Gong provides AI-driven conversation analytics, primarily for sales teams, with partial overlap to Contexta360's speech analytics and conversational assistant offerings.
- Teneo (Artificial Solutions): Teneo provides conversational AI platform capabilities — chatbot and voice bot orchestration — comparable to Contexta360's conversational assistants, though with a different go-to-market focus.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights4 records
Customer concentration
Contexta360 social profiles
Digital presenceContexta360 financial estimates
Financial estimateRevenue estimate
Valuation estimate
Contexta360 leadership team
Management profileNumber of profiles
Profiles4 records
Contexta360 funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Contexta360 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Contexta360
What does Contexta360 do?
Contexta360 provides AI-fuelled speech analytics, Quality Management (QM), Agent Real-time Assist, and conversational Assistant solutions. The company analyzes voice and text conversations to deliver insights for contact centers and customer experience operations.
When was Contexta360 founded?
Contexta360 was founded in 2017. It employs 1 to 10 people.
Where is Contexta360 based?
Contexta360 is headquartered in Amsterdam, Netherlands, in the Europe region.
Who are Contexta360's main competitors?
Direct peers on record are CallMiner, Observe.AI, Calabrio, Cresta and Chorus.ai (ZoomInfo). Broad incumbents are NICE inContact, Verint and Genesys. Emerging players are Gong and Teneo (Artificial Solutions).
Does Contexta360 have an API?
No public API is recorded for Contexta360.
What industry is Contexta360 in?
Contexta360's product category is Speech Analytics Software. Its primary akta.pro industry code is HDAAAFAL, Contact Center Speech AI (agent assist, IVR automation), with a secondary code of HDAAAFAH, Audio & Speech Analytics (call analytics, QA, insights). Its NAICS code is 541511 and its SIC code is 7370.