Ronald McDonald House New York

What Ronald McDonald House New York does

Ronald McDonald House New York is a 501(c)(3) nonprofit organization founded in 1979 that provides temporary housing, meals, transportation, wellness programming, and family support services for families of children undergoing pediatric cancer and other serious-illness treatment at New York City hospitals. Its service footprint centers on a 95-room flagship House on East 73rd Street in Manhattan (including six post-transplant suites), supplemented by four Ronald McDonald Family Rooms inside NYC public hospitals across Brooklyn, Queens, the Bronx, and Manhattan, plus seven Hospitality Carts operating at partner hospitals citywide. The organization is one of more than 390 independently operated Ronald McDonald House chapters globally and maintains referral relationships with 22 hospital systems across NYC's major pediatric oncology centers, including Memorial Sloan Kettering, NewYork-Presbyterian, and Hospital for Special Surgery.

Core offerings span direct service delivery (housing, three daily meals, transportation to medical appointments, caregiver wellness services delivered through the Blavatnik Family Foundation Wellness Center), child enrichment programming (Musical Magic performances, Broadway Inspirational Voices, art therapy, tutoring, playrooms), and outreach via a new Population Health Program that connects families to housing, food, and healthcare navigation under New York State's Medicaid 1115 Waiver. Technology infrastructure is modest and operational rather than product-oriented: Salesforce CRM for constituent management and an Uber Health self-booking pilot that reduced trip cancellations by 86%. The organization is piloting a Data Center buildout, partially funded by a $1.05 million RBC Foundation USA grant in 2024, intended to support new data systems and outcome measurement.

The revenue model is a diversified nonprofit funding stack combining individual donations (one-time and monthly recurring), corporate partnerships (program sponsorships, cause marketing, employee matching gifts, event sponsorships), foundation grants, planned giving vehicles (recognized through the Vivian Harris Society), annual special events (Gala, Skate with the Greats, Sporting Clays, Nine & Wine), and voluntary $35-per-night family contributions that are explicitly never required. Customer segments are exclusively families of children with pediatric cancer and other serious illnesses, with 1,824 families served in 2025 drawn from 45 U.S. states and 32 countries, including approximately 59,000 families served historically. The organization entered 2026 under newly appointed CEO Lucretia Gilbert with a newly created Chief Development and Engagement Officer role.

Name

Ronald McDonald House New York

Legal name

Ronald McDonald House of New York, Inc.

Website

https://rmh-newyork.org

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

101–250 employees

Short description

Ronald McDonald House New York is a 501(c)(3) nonprofit, founded in 1979, that provides temporary housing, meals, transportation, wellness, and enrichment services to families of children with pediatric cancer and serious illnesses undergoing treatment at New York City hospitals, operating a 95-room flagship facility, four hospital Family Rooms, and seven Hospitality Carts.

Ownership category

akta.pro rank

Product category

Pediatric Family Support Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Community Housing Services (62422), Other Individual and Family Services (62419)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Health Services (8000)

akta.pro primary industry

Medical & relocation serviced apartments (near hospitals/relocation) (THAMACAI)

Keywords

• Pediatric family housing
• Nonprofit hospitality services
• Caregiver wellness programs
• Hospital family support
• Charitable accommodation services

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Individual Donations: One-time and monthly donations from individuals supporting the mission. Monthly donors provide predictable recurring support for ongoing operations.
2. Corporate Partnerships: Program sponsorships, event sponsorships, cause marketing campaigns, employee matching gifts, group volunteering, and product donations from corporate partners.
3. Foundation Grants: Grants from foundations such as RBC Foundation USA ($1.05 million grant in 2024), supporting Health Equity Program and Data Center expansion.
4. Planned Giving: Deferred giving vehicles including bequests, IRA gifts, Charitable Gift Annuities, and Charitable Remainder Trusts. Recognized through the Vivian Harris Society.
5. Special Events: Annual fundraising events including Gala, Skate with the Greats, Sporting Clays Charity Shoot, and Nine & Wine Golf Outing.
6. Family Contributions: Suggested voluntary contribution of $35 per night from families. Policy never turns away families who cannot afford to pay.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Ronald McDonald House New York provides temporary housing, meals, transportation, caregiver wellness, and enrichment programming to families of children undergoing pediatric cancer and serious illness treatment at New York City hospitals. The organization operates a 95-room main House on East 73rd Street, four in-hospital Family Rooms, and seven Hospitality Carts, delivering wraparound support services at no required cost to families regardless of ability to pay.

Product overview

Ronald McDonald House New York operates a multi-service nonprofit model centered on its 95-room House facility on East 73rd Street in Manhattan, complemented by four Ronald McDonald Family Rooms inside partner hospitals across Brooklyn, Queens, Bronx, and Manhattan. The organization provides an integrated continuum of support including housing, meals, transportation, wellness programming (Blavatnik Family Foundation Wellness Center), children & enrichment activities (Musical Magic, Broadway Inspirational Voices, art therapy, tutoring), caregiver support services, Population Health outreach, and Hospitality Carts at seven hospital locations. Services are provided at no cost to families, with a suggested contribution of $35/night but never a requirement for those unable to pay.

Differentiator

Problem solved

Functional benefit

Brands

• Greek Division: A specialized support system for families from Greece and Cyprus, providing support services for families from Greece and Cyprus as well as Greek-Americans staying in New York City while battling cancer. Has been in existence for more than 40 years.

Products and services

• The House (East 73rd Street Facility) A 95-room temporary home on East 73rd Street offering housing, meals, transportation, wellness programs, and family support services for families of children undergoing pediatric cancer treatment near NYC hospitals.
• Ronald McDonald Family Rooms Four family respite spaces located inside partner hospitals (Kings County, Elmhurst, Montefiore, Metropolitan) providing sleeping pods, kitchens, laundry, and sibling play areas steps from NICU or pediatric floors.
• Hospitality Carts Program Mobile refreshment carts delivering complimentary treats, snacks, and personal care items directly to families at seven NYC hospital partner locations.
• Blavatnik Family Foundation Wellness Center Caregiver wellness facility offering yoga, meditation, massage, and support groups, providing over 7,700 services annually to help caregivers manage stress during their child's treatment.
• Transportation Services Daily transportation services shuttling families to and from medical appointments at partner hospitals, eliminating the burden of NYC transit for families in treatment.
• Meal Program Three daily meals served to all House families 365 days a year, with corporate and individual volunteer meal sponsors providing healthy family-friendly food.
• Children and Enrichment Programming In-house educational and recreational programs including tutors, music therapy, art studios, playrooms, birthday celebrations, and holiday observances to maintain childhood normalcy during treatment.
• Population Health Program Social determinants of health addressing initiative partnering with three Social Care Networks through New York State's Medicaid 1115 Waiver, connecting families across all five boroughs to housing, food, transportation, and healthcare support services.

Quantifiable outcome

• 86% reduction in trip cancellation or missed connection rates with Uber Health self-booking feature
• +3 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Nine partnerships are on record, tiered core and minor.

• Uber HealthcoreTechnology or IntegrationRonald McDonald House New York is piloting Uber Health's rider self-booking feature, enabling families to book their own organization-funded trips directly in the Uber app. Early results show an 86% reduction in trip cancellation or missed connection rates.
• McDonald's CorporationcoreStrategic or Co-development PartnerMcDonald's has been the founding mission partner since 1979. The company supports through corporate giving, the Round-Up program at registers, donation boxes in restaurants, and decades of volunteerism from local owner-operators. Ronald McDonald House New York is an independent 501(c)(3) nonprofit, one of more than 390 chapters operating in 60+ countries.
• The Company StoreminorGTM or Marketing PartnerAnnual cause marketing partnership donating pajama sets and blankets for families, plus a portion of proceeds from pajama product sales to RMH-NY. Supports Annual Pajama Night Party.
• Memorial Sloan Kettering Cancer CentercoreStrategic or Co-development PartnerPrimary pediatric oncology partner hospital. Located blocks from the main House on East 73rd Street. Dr. Andrew Kung serves as Chair of Department of Pediatrics on RMH-NY Board.
• Hospital for Special SurgerycoreStrategic or Co-development PartnerMajor pediatric partner hospital located near the main House. Hospitality Cart program operates at this location.
• NewYork-PresbyteriancoreStrategic or Co-development PartnerMajor pediatric partner hospital. Hospitality Cart program operates at Weill Cornell location.
• NYC Health + Hospitals (Elmhurst, Kings County, Metropolitan)coreStrategic or Co-development PartnerThree Family Room locations at NYC public hospitals serving Brooklyn, Queens, and Manhattan communities. Hospitality Carts also operate at Jacobi Medical Center.
• Montefiore Einstein HospitalcoreStrategic or Co-development PartnerFamily Room location in the Bronx serving families with children receiving medical care. Hospitality Cart program also operates at this location.
• Greek Community (Greek Division)minorStrategic or Co-development PartnerThe Greek Division, in existence for more than 40 years, provides support services for families from Greece and Cyprus as well as Greek-Americans. Supports via annual Walk of Love walk-a-thon and Christmas party at New York Athletic Club. Over 10,000 Greek families have received assistance through the Greek Division.

Scale indicators10 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Ronald McDonald House Charities: Global parent organization of the Ronald McDonald House network with 390+ chapters in 60+ countries. Directly comparable as the umbrella entity governing RMH-NY and operating the same pediatric family housing mission under shared brand identity.
• Ronald McDonald House Charities of Los Angeles: Large West Coast Ronald McDonald House chapter serving families of children receiving pediatric care in Los Angeles. Closely comparable to RMH-NY in mission, service model, and hospital partnership structure within a major U.S. metropolitan market.
• Ronald McDonald House of Delaware: Mid-Atlantic Ronald McDonald House chapter providing housing and family support services near Nemours Children's Hospital. Comparable as a regional pediatric family housing nonprofit operating under the same RMHC brand and service framework.
• Fisher House Foundation: National nonprofit providing free temporary housing for military and veteran families near VA and military medical centers. Directly comparable mission and operational model to RMH-NY — both provide no-cost lodging and wraparound support to families during extended medical treatment.
• St. Jude Children's Research Hospital (ALSAC): Leading pediatric cancer treatment and research institution that also provides free housing, meals, and travel for families of patients. Comparable as a pediatric cancer-focused organization with integrated family lodging and support services, though operating a treatment hospital rather than a standalone lodging nonprofit.
• Make-A-Wish Foundation: National nonprofit granting wishes to children with critical illnesses including pediatric cancer. Comparable as a high-profile pediatric medical nonprofit sharing donor demographics, corporate partnerships, and brand affinity with RMH-NY, though its service model is wish-fulfillment rather than housing.

Regional players

• Ronald McDonald House Charities of Long Island: Long Island Ronald McDonald House chapter serving families of children receiving treatment at Stony Brook and nearby hospitals. Comparable peer operating the same RMHC model in an adjacent New York metro geography, providing a regional benchmark rather than direct competition.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCpku2k0oG91ii_lByUmp7tw
• Facebookfacebook.com/RMHNewYork
• LinkedInlinkedin.com/company/ronald-mcdonald-house-new-york
• Instagraminstagram.com/rmhnewyork
• Xx.com/rmhnewyork

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ronald McDonald House New York