Queues
Queues is an Atlanta-area company that sells an AI-powered computer vision sensor and software suite for real-time occupancy and queue management, primarily serving U.S. professional sports venues. It monetizes via integrated hardware-plus-subscription enterprise contracts.
- Company typePrivate
- Founded2018
- HeadquartersAtlanta, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Queues does
Queues Corporation is a privately held, Delaware-incorporated company founded in 2018 and headquartered in Kennesaw, Georgia (Atlanta metro). The company sells an "Occupancy as a Service" product suite built around a proprietary hardware device, the Queues Vision Sensor (QVS), which uses computer vision and AI algorithms to count people and track occupancy in real time. The QVS feeds a software layer that includes the Queues Dashboard (an enterprise analytics platform with historical data, throughput tracking, and optimization suggestions), a Queues Enterprise App (mobile application providing employees with 30-second occupancy updates and fire-marshal compliance alerts), and Queues Live Display (in-venue TV screens showing live queue times). These core components are packaged into four vertical solutions: Retail, Concessions, Facilities, and Gates.
The company's go-to-market is enterprise B2B, targeting U.S. professional sports venues. Named customers include six MLB teams (Atlanta Braves, Philadelphia Phillies, Kansas City Royals, Washington Nationals, Miami Marlins, San Diego Padres) and the PGA of America. Queues makes money through a combination of hardware sales (QVS devices) and recurring software subscriptions (Dashboard, Enterprise App, Live Display), sold as integrated annual enterprise contracts with quote-based pricing. Distribution is via direct enterprise sales and mobile app stores; a Queues API is available for third-party integration. The company is independently operated with no disclosed parent, subsidiaries, or institutional ownership beyond a $1.156M seed round led by Atlanta Ventures in February 2023, and is led by founder and CEO Sam Porta.
Queues firmographics
Firmographics- Name
- Queues
- Legal name
- Queues Corporation
- Website
- https://queues.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Queues is an Atlanta-area company that sells an AI-powered computer vision sensor and software suite for real-time occupancy and queue management, primarily serving U.S. professional sports venues. It monetizes via integrated hardware-plus-subscription enterprise contracts.
- Ownership category
- akta.pro rank
Queues industry classification
Industry- Product category
- Occupancy Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Computer Communications Equipment (3576)
- akta.pro primary industry
- Crowd Management & Queue Management Staff (HSACAEAD)
Keywords
Where Queues is headquartered
LocationHeadquarters
- HQ city
- Atlanta
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Queues business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain
Revenue model
- Occupancy as a Service (Hardware + Software): The company provides Occupancy as a Service, combining proprietary Queues Vision Sensor hardware with software subscriptions. This appears to be a recurring revenue model combining hardware deployment with ongoing software access and support.
- Queues Vision Sensor Hardware: Sale and deployment of proprietary Queues Vision Sensor hardware devices for venue occupancy tracking.
- Enterprise Dashboard Software: Enterprise dashboard subscription providing real-time analytics, historical data, occupancy tracking, throughput tracking, advanced charting, optimization suggestions, and summary reports.
- Queues Live Display: In-venue TV display solution for live queue times, sold as part of the enterprise product suite.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise custom pricing |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels2 records
Queues product offering
Product offeringCore offering
Queues delivers Occupancy as a Service, combining its proprietary Queues Vision Sensor (QVS) hardware with AI-powered computer vision software to provide real-time occupancy tracking and queue management for large venues. The platform includes a Dashboard for analytics, an Enterprise App for live employee updates, Live Display for in-venue queue times, and an API for third-party integration, sold as an integrated solution targeting professional sports venues.
Product overview
Queues is a leading provider of Occupancy as a Service, offering a unified platform with the Queues Vision Sensor as the core technology powering a suite of vertical solutions. The product architecture consists of the proprietary QVS hardware sensor, the Queues Dashboard as the central analytics platform, the Queues Enterprise App for mobile employee access, and Queues Live Display for in-venue TV integration. These core components support four vertical solutions: Retail, Concessions, Facilities, and Gates, each tailored to specific venue operations while sharing the same underlying occupancy tracking and analytics infrastructure.
Differentiator
Problem solved
Functional benefit
Brands
- Queues Vision Sensor (QVS): Proprietary computer vision and AI-powered sensor for occupancy tracking, providing real-time analytics with high precision for venues.
- Queues Dashboard
- Queues Enterprise App
- Queues Live Display
- Occupancy AI
- Occupancy as a Service
Products and services
- Queues Vision Sensor (QVS)
- Queues Dashboard Bespoke enterprise platform providing a comprehensive real-time view of venue operations with occupancy tracking, throughput tracking, advanced charting, optimization suggestions, and historical summary reports. For sports venue operations leaders.
- Queues Enterprise App Mobile application for venue employees that delivers live occupancy data with 30-second updates, specifies how many new customers can be admitted, and sends real-time alerts to keep stores at maximum occupancy while remaining fire-marshal compliant. For venue operations and store staff.
- Queues Live Display In-venue TV display solution that shows real-time concession and retail queue times and entrance wait information to help visitors find shorter lines. For sports venue operators and fan experience teams.
- Occupancy as a Service Subscription-based bundle combining the QVS hardware deployment with ongoing software access, support, and analytics. Sold on an annual billing basis with custom enterprise pricing.
- Retail Solution AI-powered queue management solution for retail operations inside sports venues, providing occupancy tracking, space analytics, and throughput tracking to ensure 100% operational efficiency.
- Concessions Solution Queue management solution for food and beverage concession operations in sports venues that spreads demand evenly across stands, improves fan experience, and increases F&B revenue.
- Facilities Solution Facilities command center that delivers real-time analytics for proactive cleaning, real-time utilization tracking, and digitized cleaning records across venue restrooms and facilities.
- Gates Solution Egress tracking solution for venue gates and access control that fills the gap in venue data by providing occupancy AI for fan exit monitoring, forecasting, revenue recapture, and dynamic gate staffing.
- Queues API Integration API providing real-time occupancy and queue time data for embedding into existing enterprise venue solutions, enabling data-driven decisions and operational optimization.
Companies that use Queues
Customer profileNamed customers7 records
Segments5 records
Ideal customer profiles1 record
Queues technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature7 records
Queues partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights5 records
Queues competitors and assessment
Company assessmentBroad incumbents
- RetailNext: RetailNext offers in-store retail analytics including traffic counting and occupancy for physical stores; broader in scope than Queues but overlapping on retail occupancy tracking.
- Cisco (DNA Spaces): Cisco DNA Spaces provides venue and location analytics over Wi-Fi networks used by stadiums and large venues — a much larger incumbent with overlapping venue-occupancy capabilities.
Direct peers
- WaitTime: WaitTime provides real-time crowd intelligence and queue analytics for stadiums and large venues using computer vision and AI — directly comparable to Queues' QVS-based occupancy platform.
- Density: Density builds people-counting sensors and an analytics dashboard for occupancy and space utilization in offices and venues, closely paralleling Queues' hardware-plus-software occupancy stack.
- FootFallCam: FootFallCam provides 3D people-counting sensors and footfall analytics for retail, malls, and venues, competing with Queues on the same core occupancy-tracking use case.
- Xovis: Xovis offers 3D stereo sensors and software for people counting and queue management in airports, retail, and venues — a comparable hardware-plus-software occupancy vendor.
- Irisys (Teledyne FLIR): Irisys, now part of Teledyne FLIR, supplies time-of-flight people counters and queue analytics used in retail and venues — a direct competitor to Queues' QVS-based offering.
- V-Count: V-Count provides 3D people-counting sensors and traffic analytics for retail, malls, and venues — a comparable occupancy-tracking vendor with a similar hardware-plus-software model.
Emerging players
- Placer.ai: Placer.ai delivers foot-traffic and audience analytics for venues and retail using mobile-location data, overlapping with Queues on venue demand insights though using a different data source.
- Aislelabs: Aislelabs delivers retail and venue analytics including people counting and occupancy dashboards, comparable to Queues' retail and concession vertical modules.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Queues social profiles
Digital presenceQueues financial estimates
Financial estimateRevenue estimate
Valuation estimate
Queues leadership team
Management profileNumber of profiles
Profiles1 record
Queues funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Queues M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Queues
What does Queues do?
Queues delivers Occupancy as a Service, combining its proprietary Queues Vision Sensor (QVS) hardware with AI-powered computer vision software to provide real-time occupancy tracking and queue management for large venues. The platform includes a Dashboard for analytics, an Enterprise App for live employee updates, Live Display for in-venue queue times, and an API for third-party integration, sold as an integrated solution targeting professional sports venues.
Is Queues a public or private company?
Queues is a private company. It is classified as venture growth investor backed and is currently operating.
When was Queues founded?
Queues was founded in 2018. It employs 1 to 10 people.
Where is Queues based?
Queues is headquartered in Atlanta, United States, in the North America region.
How does Queues make money?
Four revenue lines are on record. Occupancy as a Service (Hardware + Software) is the primary driver. The others are queues Vision Sensor Hardware, enterprise Dashboard Software and queues Live Display.
Who are Queues's main competitors?
Broad incumbents on record are RetailNext and Cisco (DNA Spaces). Direct peers are WaitTime, Density, FootFallCam, Xovis, Irisys (Teledyne FLIR) and V-Count. Emerging players are Placer.ai and Aislelabs.
Does Queues have an API?
Yes. Queues API provides real-time occupancy and queue time data for integration with existing enterprise solutions. Enables data-driven decisions and operational optimization. Available via straightforward integration for enterprises.
What industry is Queues in?
Queues's product category is Occupancy Management Software. Its primary akta.pro industry code is HSACAEAD, Crowd Management & Queue Management Staff. Its NAICS code is 51821 and its SIC code is 7370.