What Agilysys does

Agilysys is a publicly traded (Nasdaq: AGYS) hospitality software company headquartered in Alpharetta, Georgia, with approximately four decades of exclusive focus on the hospitality vertical. The company sells a modular "Hospitality Cloud" platform-plus-modules stack comprising three core product lines—Agilysys PMS (including Versa and the next-generation SWS) for property operations, InfoGenesis POS for omnichannel food and beverage transactions, and Agilysys Eatec for inventory and procurement—extended by roughly 25 "Experience Enhancers" covering booking (including Book with S.P.E.N.D. package-entitlement technology), reservations, spa (Book4Time), golf, sales & catering, membership, retail, loyalty, mobile check-in, and AI capabilities such as the guestsense.ai engine and the IG PanOptic computer-vision self-checkout kiosk. Target end markets include hotel brands, independent hotels, multi-amenity resorts, management companies, spa and golf operators, cruise lines, corporate and tribal gaming, plus foodservice-adjacent verticals such as higher education, healthcare, senior living, business & industry, restaurants, sports & entertainment, and airports.

The business model is a hybrid of subscription SaaS (the largest and fastest-growing stream at $205.9M in FY2026, +30.2% YoY) and on-premise perpetual licensing (with attached maintenance), supplemented by professional services for multi-property implementations, payment-processing transaction fees through Agilysys Pay and partner-integrated P2PE, and hardware resale of IG Flex tablets, kiosks, KDS systems, and digital menu boards. Go-to-market is consultative enterprise field sales supplemented by hospitality-industry events (annual INSPIRE user conference, HITEC) and channel/technology partnerships with FreedomPay, Elavon, Oracle, Shiji, and xnPOS. Pricing is quote-based, not publicly disclosed, with multi-year contracts. The company has delivered 17 consecutive record revenue quarters and reported FY2026 revenue of $319.3M (+15.9% YoY), record adjusted EBITDA of $67.7M, net income of $38.8M, and record free cash flow of $68.1M, with FY2027 guidance of $365–$370M revenue and at least 30% subscription revenue growth.

Name

Agilysys

Legal name

Agilysys NV LLC

Website

https://agilysys.com

Company type

Public

Founded year

1986

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Agilysys is a hospitality-focused software company (Nasdaq: AGYS) providing a cloud-native platform spanning PMS, POS, inventory, and amenity management for hotels, resorts, casinos, cruise lines, golf courses, and foodservice operators. Revenue is primarily SaaS subscription, supplemented by on-premise licensing, payment processing, and professional services.

Ownership category

akta.pro rank

Product category

Hospitality Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Point-of-Sale (POS) & On-Property Commerce (THALACAI)

Keywords

• Hospitality software
• Property management system
• Point of sale
• Inventory procurement
• Payment processing

Headquarters

HQ city

Alpharetta

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Supply Chain

Revenue model

1. Subscription / Recurring SaaS Revenue: Agilysys' largest and fastest-growing stream. FY2026 subscription revenue grew 30.2% YoY to $205.9M, representing the majority of total revenue and driven by cloud migration of InfoGenesis POS, PMS, Spa, Golf, and other modules under the Hospitality Cloud SaaS model. The company guides to at least 30% subscription revenue growth for FY2027.
2. One-Time License / On-Premise Revenue: Perpetual license fees and on-premise deployments of InfoGenesis POS, PMS, Eatec, and other modules for customers preferring on-prem (e.g., cruise lines, some casinos and higher-ed environments). Recurring maintenance and support attach to these licenses.
3. Professional Services & Implementation: Implementation, configuration, training, and custom development services delivered as part of large multi-property deployments (e.g., Caesars Entertainment, Choctaw Casinos & Resorts, YMCA of the Rockies with 15 modules, Marriott rollout). Often bundled with multi-year enterprise contracts.
4. Payment Processing & Transaction Fees: Agilysys Pay generates revenue through PCI-validated P2PE payment processing, EMV transactions, and QR/mobile payments processed via partner integrations (FreedomPay, Elavon/U.S. Bank) across hospitality properties.
5. Hardware Resale (POS terminals, kiosks, tablets): Agilysys resells and supports compatible POS hardware including IG Flex handheld tablets (6", 8", 10"), IG Kiosk, IG PanOptic Kiosk, IG KDS, IG Digital Menu Boards, and kitchen/receipt printers as part of solution deployments.

Pricing tiers

Go-to-market motion3 records

Core offering

Agilysys provides a cloud-native Hospitality Cloud platform that integrates Property Management System (PMS, including Versa and SWS), omni-channel Point-of-Sale (InfoGenesis POS) and Inventory & Procurement (Eatec), extended by more than 20 'Experience Enhancers' covering spa, golf, booking, reservations, sales and catering, membership, residence management, mobile and self-service kiosks, payment processing, digital marketing, loyalty and analytics. It is sold to hotels, resorts, casinos, cruise lines, golf courses, spas, higher-education, healthcare, senior-living, sports and entertainment, and airport foodservice operators via multi-year SaaS subscriptions, on-premise perpetual licenses, professional services, payment-processing transaction fees and compatible POS hardware.

Product overview

Agilysys delivers a unified Hospitality Cloud platform-plus-modules architecture rather than a single monolithic product. The core consists of three product lines that work together: the Agilysys PMS (including Versa PMS and Agilysys SWS as a next-generation web-based PMS) for property operations; InfoGenesis POS (the omni-channel point-of-sale backbone) for food and beverage transactions; and Agilysys Eatec for inventory and procurement. These are extended by a portfolio of "Experience Enhancers" — modules like Agilysys Book (with S.P.E.N.D. technology), Reserve, Central Reservation, Sales & Catering, Membership, Residence Management, and Book4Time (acquired spa management) for experience and amenity management. The ecosystem is further enriched by a suite of Agilysys Pay payment solutions (Pay, Authorize, IG Quick Pay, IG Pay) and a set of mobile and self-service hardware-software products (Express Mobile, Express Kiosk, IG Flex, IG Fly, IG OnDemand, IG Kiosk, IG PanOptic Kiosk with AI computer vision, IG KDS, IG Digital Menu Boards). Customer engagement is powered by Digital Marketing, Loyalty & Promotions, Service, and Retail, while analytics and data are unified through DataMagine and Agilysys Analyze. Agilysys is 100% hospitality-focused and integrates PMS, POS, and I&P into a single cohesive ecosystem sharing data across departments and touchpoints, with industry-specific deployments for hotels, resorts, casinos (corporate and tribal), cruise lines, golf courses, spas, plus foodservice verticals including higher education, healthcare, corporate campus, restaurants, senior living, sports & entertainment, and airports.

Differentiator

Problem solved

Functional benefit

Brands

• InfoGenesis POS: Omnichannel hospitality point-of-sale platform available in both SaaS and on-premise deployments
• Agilysys PMS (Versa)
• Agilysys Eatec
• Agilysys SWS
• Agilysys Spa
• Agilysys Golf
• Agilysys Book
• Book4Time
• Agilysys Reserve
• Agilysys Pay
• Agilysys Analyze
• DataMagine
• guestsense.ai
• Express Mobile
• Express Kiosk
• IG OnDemand
• IG Flex
• IG Fly
• IG Kiosk
• IG PanOptic Kiosk

Products and services

• Agilysys PMS (Versa) Cloud property management system that centralizes reservations, front desk workflows, housekeeping, night audit and accounting with mobile-first workflows for hotels, resorts, casinos and multi-property groups.
• Agilysys SWS Web-based, mobile-friendly property management solution that streamlines hotel and resort operations and supports personalized guest experiences.
• InfoGenesis POS Omni-channel point-of-sale platform available in SaaS and on-premise deployments with industry-leading offline capabilities, mobile/kiosk/in-person ordering, KDS workflows, signature capture, adaptable kitchen/receipt printing and enterprise reporting for high-volume hospitality environments.
• Agilysys Eatec Hospitality industry's most trusted inventory and procurement platform, mobile-friendly and USDA-certified for nutritional analysis, providing real-time inventory visibility, AI-powered automated invoicing, recipe costing, and Nutrition Facts labeling with allergen and caloric tracking.
• Agilysys Book (with S.P.E.N.D.) Online booking engine with S.P.E.N.D. (Stay Package Entitlements New Dynamic) technology that lets guests reserve spa, golf, dining, activities and tour entitlements in one seamless online flow with zero staff involvement, preventing overbooking through automated rule adherence.
• Agilysys Reserve Reservation management module supporting property-wide booking and reservation workflows across hotel amenities.
• Book4Time Cloud-based spa management platform acquired by Agilysys, integrated with the broader hospitality software ecosystem to enhance spa operations, guest experience and revenue management.
• Agilysys Spa Cloud-based spa management solution powered by guestsense.ai, with AI-driven Minimum Gap Restriction, Dynamic Pricing, Dynamic Availability, and AI Spa Concierge for 24/7 conversational reservations.
• Agilysys Golf Cloud-based golf management system with tee-time scheduling, tournament management, pro shop POS, dynamic pricing and the Mobile Caddie App for real-time caddie scheduling; claimed to power more than 70% of America's most prestigious golf resorts.
• Agilysys Sales & Catering Sales and catering management module for group events and banquet services, integrated with the PMS platform.
• Agilysys Membership Membership management module supporting member entitlements, activity tracking and access across hospitality venues.
• Central Reservation Central reservations module connecting hotel booking, activities and amenities into a single seamless journey with itinerary visibility.
• Express Kiosk Self-service kiosk enabling contactless check-in, ID capture and reduced front-desk workload for hotel guests.
• Express Mobile Mobile-first experience module supporting mobile check-in, digital keys, room-ready SMS and mobile checkout for frictionless arrivals.
• Residence Management Residence management module supporting mixed-use developments with integrated residence, retail, dining and hospitality services.
• Agilysys Retail Retail point-of-sale module for non-traditional service areas and retail outlets within hospitality properties.
• IG Flex All-in-one handheld POS device offering full POS functionality on 6, 8 or 10 inch tablets for line busting, poolside service and mobile staff operations.
• IG Fly Mobile server-side ordering solution letting staff take and manage orders tableside or poolside from a handheld device.
• IG OnDemand Contactless mobile ordering solution that lets guests use their own devices (phones, tablets, laptops) for pickup or delivery with location-specific QR codes or table numbers.
• IG Kiosk Self-service kiosk ordering solution allowing diners to select menu items, process payments and print receipts independently.
• IG PanOptic Kiosk AI-powered grab-and-go self-checkout kiosk using computer vision to instantly recognize multiple items placed on the tray for scanless checkout.
• IG KDS Kitchen Display System for real-time order management that automates kitchen workflows and improves throughput in high-volume venues.
• IG Digital Menu Boards Large-format high-quality digital displays with customizable templates and auto-updating menus linked to the InfoGenesis POS backend for real-time pricing and promotions.
• Agilysys Pay PCI-validated end-to-end encrypted payment solution supporting EMV, QR, stored value and payroll deduct with point-to-point encryption (P2PE), integrated with InfoGenesis POS, IG Flex, IG Quick Pay, IG Kiosk, IG PanOptic and IG OnDemand.
• Agilysys Authorize Payment authorization module integrated with InfoGenesis POS for secure transaction processing.
• IG Quick Pay Self-service payment solution enabling guests to complete transactions independently at kiosks or terminals.
• Agilysys Gift Card Gift card management module supporting stored-value cards across hospitality outlets.
• Digital Marketing Digital marketing module supporting personalized campaigns, loyalty triggers and targeted promotional offers across guest touchpoints.
• Loyalty & Promotions Loyalty and promotions engine that triggers offers, manages member benefits and drives repeat visits across the property.
• Agilysys DataMagine Document management and data platform that consolidates operational data and guest information across the Agilysys ecosystem.
• Agilysys Analyze Enterprise analytics platform that transforms operational and guest data into actionable insights, supporting pricing, staffing and service decisions across hospitality portfolios.
• Agilysys Service Service request and staff task management module that powers mobile requests, live staff updates and upsell conversions.

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability13 records

Feature8 records

Scale indicators20 records

Recent moves6 records

Expansion highlights8 records

Others

• Fiserv: Fiserv is a global payments and merchant acquiring giant that competes with Agilysys Pay for hospitality payment volume, including integrated POS-to-payments flows. It is a payments-adjacent peer rather than a software competitor.

Emerging players

• Lightspeed Commerce: Lightspeed provides cloud POS and commerce solutions for restaurants, retail, and golf clubs. Its golf and hospitality verticals overlap with Agilysys Golf and Agilysys Retail POS, particularly at independent operators.
• Mews: Mews is a fast-growing cloud-native PMS focused on independent and lifestyle hotels, with an expanding POS and payments stack. It overlaps with Agilysys in the hotel PMS and POS categories but skews to smaller, design-led properties rather than multi-amenity resorts.
• Cloudbeds: Cloudbeds offers a unified PMS, channel manager, and booking engine primarily for independent hotels and hostels. It competes with Agilysys' lighter deployments in the independent-hotel segment and represents the same cloud-native disruption vector.

Direct peers

• Toast: Toast is a leading restaurant and hospitality POS/payments platform with a cloud-native architecture and integrated payments. It directly competes with InfoGenesis POS in restaurants, hotels' F&B outlets, and foodservice verticals like higher education and healthcare.
• Shiji Group: Shiji provides a cloud hospitality platform spanning PMS, POS, and guest experience. It competes head-to-head with Agilysys for global hotel chains and integrated resort customers, and even integrates with Agilysys Spa via Oracle OPERA compatibility — making it the closest direct peer in mid-market and enterprise hospitality.
• Springer-Miller Systems (Jonas Hospitality / SpaSoft): Springer-Miller Systems, now part of Jonas Hospitality, offers SpaSoft (spa management) and SMS (PMS) — direct overlap with Agilysys Spa, Book4Time, and Agilysys PMS in luxury resorts and hotels.

Broad incumbents

• Oracle (OPERA Cloud): Oracle OPERA is the most widely deployed hotel PMS globally and the incumbent at many large chains that Agilysys targets. Both sell enterprise hospitality software platforms, making Oracle Agilysys' most direct large-vendor competitor despite Oracle's much broader portfolio.
• Infor (Hospitality): Infor's HMS (Hospitality Management Solution) and broader cloud suite compete with Agilysys' PMS, I&P, and analytics modules in hotel and foodservice verticals. As a large ERP vendor with a hospitality line, it is a broad incumbent peer.
• Sabre Hospitality: Sabre's SynXis platform offers a central reservation system, PMS-adjacent CRS, and guest experience tools targeting hotel chains. It overlaps with Agilysys' Central Reservation, Booking, and PMS modules at chain and resort customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/info
• LinkedInlinkedin.com/company/agilysys
• Instagraminstagram.com/agilysys_inc
• Xx.com/Agilysys

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A15 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Agilysys