Springer-Miller Systems
- Company typePrivate
- Founded1984
- HeadquartersStowe, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
Springer-Miller Systems firmographics
Firmographics- Name
- Springer-Miller Systems
- Legal name
- Springer-Miller Systems
- Website
- https://springermiller.com
- Company type
- Private
- Founded year
- 1984
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Springer-Miller Systems industry classification
Industry- Product category
- Hospitality Property Management Software
- NAICS
- Software Publishers (5132)
- akta.pro primary industry
- Point-of-Sale (POS) & On-Property Commerce (THALACAI)
- akta.pro secondary industries
- Channel Managers & Distribution (THALACAC), Sales & Catering / Group & Event Management (THALACAM)
Keywords
Where Springer-Miller Systems is headquartered
LocationHeadquarters
- HQ city
- Stowe
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Springer-Miller Systems business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Subscriptions: WorldNXT Online Booking Platform offers flat subscription fee model without transaction-based fees, allowing reservations to flow in real-time from the web to SMS|Host System.
- Property Management System Licensing: SMS|Host PMS sold as integrated property management solution with various modules including reservations, online booking, mobile capabilities, multi-property management, owner fulfillment, membership management, activity scheduling, and housekeeping.
- Point of Sale Systems: Teres POS and GemPOS by Jonas sold as point-of-sale solutions for food & beverage and retail operations in hotels and resorts.
- Professional Services: Implementation services including consultative approach with both remote and on-site installation and training. Full property management system implementations typically take about six weeks.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | WorldNXT Online Booking Platform - Flat subscription fee |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels9 records
Springer-Miller Systems product offering
Product offeringCore offering
Springer-Miller Systems develops and sells integrated hospitality property management and point-of-sale software for luxury hotels, resorts, and spas. Its core offering is the SMS|Host PMS, complemented by WorldNXT (online booking and mobile solutions), Teres POS and GemPOS by Jonas (point-of-sale), and SpaSoft (spa management), all unified through a 200+ integration interface library. The company also provides implementation, training, and 24/7/365 support services as part of its enterprise offering.
Product overview
Springer-Miller Systems offers a platform-plus-modules architecture centered on SMS|Host PMS as the core property management system. The portfolio includes WorldNXT (online booking and mobile solutions suite), Teres POS (point-of-sale for food & beverage and retail), and GemPOS by Jonas (cloud-based POS). All products integrate with each other through a robust interface library of 200+ third-party integrations. The company is a member of Jonas Hospitality and serves luxury hospitality markets including hotels, resorts, spas, and vacation rentals. Founded in 1984, the company provides solutions for beach resorts, city center hotels, condo/timeshare hotels, destination resorts, golf resorts, hotel & resort spas, and mountain & ski resorts.
Differentiator
Problem solved
Functional benefit
Brands
- SMS|Host PMS: Guest-centric, fully integrated property management system for hotels, resorts, and spas.
- WorldNXT
- Teres POS
- SMS|Host Anywhere
- SpaSoft
Products and services
- SMS|Host Property Management System
Quantifiable outcome
- 19+ years average client tenure
- +2 more outcomes
Companies that use Springer-Miller Systems
Customer profileNamed customers5 records
Segments7 records
Ideal customer profiles1 record
Springer-Miller Systems technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration102 records
Feature7 records
Springer-Miller Systems partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and flagship.
- Fuel TravelcoreIntegration between SMS|Host PMS robust data collection and Fuel GMS sophisticated messaging system, allowing properties to communicate with guests like never before.
- Jonas Hospitality (GemPOS Integration)coreSeamless integration between SMS|Host Property Management System and GemPOS by Jonas, creating unified guest journey across hotel departments.
- Onyx CenterSourcecorePartnership to simplify travel agent commissions, streamlining commission processing for properties using SMS|Host.
- Jonas HospitalityflagshipParent company family of hospitality technology brands. Springer-Miller Systems is a proud member of Jonas Hospitality, unified through Jonas Unify which bridges best-of-breed and all-in-one solutions. Jonas Hospitality serves over 60,000 hotels globally across multiple brands including Aptech, b4 Checkin, Bookassist, Jonas Chorum, Leonardo, Spasoft, and Vizergy. Backed by Jonas Software and Constellation Software Inc.
- BookingPalcoreWorldNXT Vacation Rental Channel Distribution integration via BookingPal, connecting properties to over 30 major vacation rental channels including Airbnb and VRBO.
Scale indicators9 records
Recent moves6 records
Expansion highlights5 records
Springer-Miller Systems competitors and assessment
Company assessmentDirect peers
- Mews: Cloud-native PMS targeting hotels, hostels, and boutique/luxury properties with an API-first platform and integrated payments. Directly competes with SMS|Host in the independent and boutique luxury segment.
- Cloudbeds: All-in-one hospitality management suite (PMS, booking engine, channel manager) for independent hotels and groups. Competes with Springer-Miller's integrated PMS + WorldNXT booking and distribution offering.
- Agilysys: Hospitality POS and property management software for hotels, resorts, and gaming properties. Closely comparable to Teres POS / GemPOS and SMS|Host's resort and spa modules.
- Aptech (Jonas Hospitality sibling): Jonas Hospitality sibling brand offering back-office and business intelligence software for hotels. Operates within the same parent portfolio and competes for the same operator IT budget.
Broad incumbents
- Oracle Hospitality (OPERA/MICROS): Mega-platform incumbent offering OPERA PMS and MICROS POS across luxury chains and large resort groups. Competes head-to-head with SMS|Host and Teres POS at the high end of the market.
- Shiji Group: Enterprise hospitality technology platform spanning PMS, POS, payment, and distribution for global hotel chains. Overlaps with SMS|Host's full-suite proposition at large resort and chain accounts.
- Infor Hospitality: Cloud PMS (Infor HMS) and hospitality ERP serving hotel chains and resort operators. Competes with Springer-Miller at multi-property enterprise accounts.
Emerging players
- Stayntouch: Cloud PMS with mobile-first design targeting hotels and resorts. Competes in the boutique and upper-midscale segments where SMS also plays, particularly for new builds.
- Hotelogix: Cloud-based PMS and POS for independent hotels, chains, and resorts. Comparable to SMS's smaller-property and cross-geography use cases.
- RoomKey PMS: Cloud PMS built for independent hotels and small chains in North America. Competes with SMS|Host in the same vertical with a more modern, lighter-weight cloud architecture.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Springer-Miller Systems social profiles
Digital presenceSpringer-Miller Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Springer-Miller Systems leadership team
Management profileNumber of profiles
Profiles1 record
Springer-Miller Systems subsidiaries and ownership
Company hierarchySubsidiaries1 record
Springer-Miller Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Springer-Miller Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Springer-Miller Systems
What does Springer-Miller Systems do?
Springer-Miller Systems develops and sells integrated hospitality property management and point-of-sale software for luxury hotels, resorts, and spas. Its core offering is the SMS|Host PMS, complemented by WorldNXT (online booking and mobile solutions), Teres POS and GemPOS by Jonas (point-of-sale), and SpaSoft (spa management), all unified through a 200+ integration interface library. The company also provides implementation, training, and 24/7/365 support services as part of its enterprise offering.
Is Springer-Miller Systems a public or private company?
Springer-Miller Systems is a private company. It is classified as corporate owned and is currently operating.
When was Springer-Miller Systems founded?
Springer-Miller Systems was founded in 1984. It employs 101 to 250 people.
Where is Springer-Miller Systems based?
Springer-Miller Systems is headquartered in Stowe, United States, in the North America region.
How does Springer-Miller Systems make money?
Four revenue lines are on record. Software Subscriptions are the primary driver. The others are property Management System Licensing, point of Sale Systems and professional Services.
Who are Springer-Miller Systems's main competitors?
Direct peers on record are Mews, Cloudbeds, Agilysys and Aptech (Jonas Hospitality sibling). Broad incumbents are Oracle Hospitality (OPERA/MICROS), Shiji Group and Infor Hospitality. Emerging players are Stayntouch, Hotelogix and RoomKey PMS.
Does Springer-Miller Systems have an API?
No public API is recorded for Springer-Miller Systems.
What industry is Springer-Miller Systems in?
Springer-Miller Systems's product category is Hospitality Property Management Software. Its primary akta.pro industry code is THALACAI, Point-of-Sale (POS) & On-Property Commerce, with a secondary code of THALACAC, Channel Managers & Distribution. Its NAICS code is 5132.