Snip Internet
Snip Internet, operating as Zentro Internet, is a Chicago-based fiber ISP serving over 120,000 residential, multifamily, business, hospitality, and event customers across 20 major U.S. metro areas with multi-gig symmetrical speeds and managed Wi-Fi.
- Company typePrivate
- Founded2016
- HeadquartersCleveland, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Snip Internet does
Snip Internet operates as Zentro Internet (formerly BAI Connect), a privately-held U.S. fiber internet service provider headquartered in Chicago, Illinois, with operations across 20 major metropolitan areas. The company specializes in fiber-powered, multi-gig symmetrical internet services — delivering speeds up to 10 Gig — for four primary customer segments: residential subscribers, multifamily property owners and developers (its core focus), business and enterprise customers, and a smaller hospitality and temporary events vertical. It claims the position of the largest independent multifamily-focused ISP in the United States, serving over 120,000 subscribers through a combination of bulk MDU agreements with property owners and direct-to-consumer subscriptions.
The underlying technology is a carrier-grade fiber network with Wi-Fi 6 capabilities, direct peering arrangements, and managed Wi-Fi solutions layered on top. Zentro sells managed Wi-Fi as a turnkey service for multifamily properties and business campuses, bundles DIRECTV streaming with residential plans, and offers a proprietary Zentro Wi-Fi router. Enterprise-grade dedicated internet access with symmetrical speeds is provided to business customers. Distribution is split between an e-commerce storefront and inside-sales motion for residential customers, and a consultative field-sales motion targeting property owners, developers, HOAs, and enterprises through quote-based engagements.
The business model is subscription-recurring across all verticals. Residential plans are sold month-to-month with no contracts, no data limits, and no throttling; multifamily revenue comes from bulk agreements with property owners that bill per unit or per property; business internet is sold as dedicated access contracts at higher price points; and events revenue is project-based but recurring with repeat venue and organizer clients. The company has raised approximately $8.65M in disclosed funding across two rounds ($900K in 2016 and $7.75M in March 2020 led by Peppertree Capital Management with Weinberg Capital Partners), though its operational scale relative to that capital base suggests the business is primarily self-funded. The 2025 rebrand from BAI Connect to Zentro Internet and the expansion to 20 metros indicate a deliberate scaling strategy, though the disclosed headcount of 11-50 employees implies a lean central operation that likely outsources significant field deployment and customer support functions.
Snip Internet firmographics
Firmographics- Name
- Snip Internet
- Legal name
- Snip Internet
- Website
- https://snipinternet.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Snip Internet, operating as Zentro Internet, is a Chicago-based fiber ISP serving over 120,000 residential, multifamily, business, hospitality, and event customers across 20 major U.S. metro areas with multi-gig symmetrical speeds and managed Wi-Fi.
- Ownership category
- akta.pro rank
Snip Internet industry classification
Industry- Product category
- Multifamily Internet Services
- SIC
- Communications Services, Nec (4899)
- akta.pro primary industry
- Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)
Keywords
Where Snip Internet is headquartered
LocationHeadquarters
- HQ city
- Cleveland
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Snip Internet business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Residential Internet Services: Monthly subscription internet services for individual homeowners and renters, including fiber-powered home internet with multi-gig speeds, no contracts, no data limits, and optional DIRECTV bundling
- Multifamily Bulk Internet: Bulk internet services for multifamily communities where Zentro is the preferred provider, delivering multi-gig connectivity to entire properties and communities, with managed Wi-Fi and smart home features
- Business Internet Solutions: Enterprise-grade dedicated internet access for businesses, including symmetrical speed solutions, multi-gig options, managed Wi-Fi for business campuses, and dedicated access connections
- Temporary Event Internet: Short-term internet and Wi-Fi solutions for events and conferences with flexible setup and dedicated account service
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Residential home internet plans available for individual subscribers |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Snip Internet product offering
Product offeringCore offering
Snip Internet, operating as Zentro Internet, is a U.S. internet service provider that delivers fiber-powered multi-gig symmetrical internet (up to 10 Gig), managed Wi-Fi, and bulk connectivity solutions to residential subscribers, multifamily communities, businesses, hospitality venues, and temporary events. The company specializes in serving apartments, condominiums, HOAs, and student housing with tailored connectivity, smart-home features, and 24/7 local support across 20 major U.S. metro areas.
Product overview
Zentro Internet is a telecommunications service provider offering a unified portfolio of internet connectivity solutions across multiple market segments. The core offerings include Residential Home Internet (fiber-powered symmetrical gig speeds with no contracts or data limits), Multifamily Solutions (MDU Internet, Multi-Gig Bulk Internet, HOA Internet Solutions, and Managed Wi-Fi for property owners and developers), Business Internet (enterprise-grade dedicated connectivity with scalability), Hospitality Internet, and Temporary Events Internet. Additional services include Zentro Wi-Fi router solutions, DIRECTV bundling, and Direct Peering. The company operates as the largest independent multifamily-focused ISP in the United States, serving over 120,000 subscribers across 20 major metro areas with fiber-powered multi-gig connectivity and managed Wi-Fi services.
Differentiator
Problem solved
Functional benefit
Products and services
- Residential Home Internet Fiber-powered symmetrical gig-speed internet for residential customers with no contracts, no data limits, no throttling, and no unwanted bundles; includes 24/7 local support and fast installations.
- Multifamily MDU Internet Dedicated internet connectivity engineered for multifamily communities including apartments, condominiums, and residential complexes, delivering multi-gig symmetrical speeds.
- Multi-Gig Bulk Internet Bulk internet service for multifamily properties providing premium multi-gig speeds on a property-wide bulk billing model.
- HOA Internet Solutions Internet solutions designed for homeowners associations, providing community-wide connectivity with managed services.
- Business Internet Enterprise-grade dedicated internet solutions with symmetrical speeds and multi-gig capabilities, scalable for businesses of all sizes, supporting large file transfers, real-time collaboration, and cloud access.
- Hospitality Internet High-performance internet solutions designed for hotels, resorts, and hospitality venues to deliver reliable connectivity for guests and operations.
- Temporary Events Internet Ultra-fast, flexible temporary internet and Wi-Fi solutions for events and conferences of every size with dedicated account service.
- Zentro Wi-Fi (Zentro Router) Managed Wi-Fi router solution providing whole-home coverage with multi-gig performance for residential subscribers.
- Direct Peering Direct peering services for enhanced network performance and connectivity.
Quantifiable outcome
- Over 120,000 subscribers served
- +3 more outcomes
Companies that use Snip Internet
Customer profileNamed customers10 records
Segments4 records
Ideal customer profiles4 records
Snip Internet technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Snip Internet partnerships and signals
Strategic signalScale indicators4 records
Recent moves7 records
Expansion highlights5 records
Snip Internet competitors and assessment
Company assessmentDirect peers
- GigaMonster: Fiber-to-the-unit ISP specializing in large multifamily developments and student housing, with similar bulk-service and managed-network offerings to Zentro's multifamily product line.
- Pavlov Media: Multifamily- and student-housing-focused fiber ISP delivering bulk gigabit services and managed Wi-Fi to apartment communities and MDU owners — a direct comparable in target customer (property owners) and product (bulk fiber).
- Sonic: Independent fiber-to-the-home ISP delivering multi-gig symmetrical speeds with no contracts or data caps — closely aligned with Zentro's residential product positioning and customer experience differentiators.
- Race Communications: Independent fiber ISP providing multi-gig symmetrical services to residential, multifamily, and business customers in select US markets — comparable in business model and customer mix to Zentro's residential and MDU segments.
- Hotwire Communications (Fision): One of the largest US fiber-to-the-home providers focused exclusively on multifamily and hospitality properties, offering bulk gigabit and managed Wi-Fi services — a direct head-to-head competitor in the same MDU broadband niche as Zentro.
Emerging players
- Starry: Fixed-wireless ISP targeting urban and MDU customers with simplified broadband plans — overlaps with Zentro on the multifamily segment but uses a different last-mile technology.
- Ting Internet: Independent fiber ISP building gigabit+ networks in select US markets with a focus on customer experience and transparent pricing — comparable as a growing independent fiber operator, though with a residential rather than MDU focus.
Broad incumbents
- Frontier Communications: National fiber ISP with a multi-gig residential and business portfolio and active push into MDU markets — competes head-to-head with Zentro for fiber-enabled multifamily and enterprise connectivity deals.
- Comcast (Xfinity): Largest US cable ISP with extensive MDU penetration, deep capex budgets, and bundled voice/TV/internet offerings that compete directly against Zentro on bulk contracts and resident acquisition.
- AT&T: Major US wireline and wireless carrier offering fiber broadband (AT&T Fiber) to residential, multifamily, and business customers — competes for the same MDU and SMB contracts as Zentro with national reach.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Snip Internet social profiles
Digital presenceSnip Internet financial estimates
Financial estimateRevenue estimate
Valuation estimate
Snip Internet leadership team
Management profileNumber of profiles
Snip Internet funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Snip Internet M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Snip Internet
What does Snip Internet do?
Snip Internet, operating as Zentro Internet, is a U.S. internet service provider that delivers fiber-powered multi-gig symmetrical internet (up to 10 Gig), managed Wi-Fi, and bulk connectivity solutions to residential subscribers, multifamily communities, businesses, hospitality venues, and temporary events. The company specializes in serving apartments, condominiums, HOAs, and student housing with tailored connectivity, smart-home features, and 24/7 local support across 20 major U.S. metro areas.
Is Snip Internet a public or private company?
Snip Internet is a private company. It is classified as venture growth investor backed and is currently operating.
When was Snip Internet founded?
Snip Internet was founded in 2016. It employs 11 to 50 people.
Where is Snip Internet based?
Snip Internet is headquartered in Cleveland, United States, in the North America region.
How does Snip Internet make money?
Four revenue lines are on record. Residential Internet Services are the primary driver. The others are multifamily Bulk Internet, business Internet Solutions and temporary Event Internet.
Who are Snip Internet's main competitors?
Direct peers on record are GigaMonster, Pavlov Media, Sonic, Race Communications and Hotwire Communications (Fision). Emerging players are Starry and Ting Internet. Broad incumbents are Frontier Communications, Comcast (Xfinity) and AT&T.
Does Snip Internet have an API?
No public API is recorded for Snip Internet.
What industry is Snip Internet in?
Snip Internet's product category is Multifamily Internet Services. Its primary akta.pro industry code is HDAIABAI, Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband). Its SIC code is 4899.