GLOBO
GLOBO Language Solutions is a Philadelphia-based B2B language services provider delivering on-demand interpreting, document translation, and AI-powered interpretation (GLOBO KAI) to healthcare, government, education, insurance, and financial services organizations across 430+ languages via its 8,000+ linguist network.
- Company typePrivate
- Founded2006
- HeadquartersWyncote, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What GLOBO does
GLOBO Language Solutions is a Philadelphia-based B2B language services provider founded in 2006, operating a vertically-focused platform serving healthcare, government, education, insurance, and financial services organizations. The company combines an 8,000+ linguist network covering 430+ languages and dialects with proprietary technology products — GLOBO HQ for centralized management and analytics, GLOBO Connect for mobile access to interpreters, and GLOBO KAI, an AI-powered medical interpreter that delivers zero-connect-time interpretation across 20+ languages. GLOBO also offers GLOBO Live Quality, an AI-driven tool that monitors interpreter performance in real time for accuracy, professionalism, and cultural nuance. The combined offering spans on-demand telephone, video remote, and on-site interpreting, ISO 17100 certified document translation, and HIPAA-compliant integrations into Epic, Redox, Twilio, Vonage, Webex, Zoom, Microsoft Teams, Doximity, and Enghouse VidyoHealth.
GLOBO generates revenue primarily through per-minute or per-session usage-based fees for interpreting, per-project or per-word fees for translation, subscription and managed-services agreements with enterprise customers, and increasingly through AI-enabled service tiers. The company runs an enterprise field-sales motion with a "Schedule a Demo" funnel, an API-first distribution model embedded directly into clinical and telehealth workflows, and a partnership channel anchored by Enghouse VidyoHealth for telehealth distribution. Pricing is quote-based with annual or multi-year contracts and no public price list. Healthcare is the dominant vertical, with GLOBO acting as the sole provider of telephone interpreting and written translation for CMS under ACA Section 1557 and serving 3,000+ U.S. health systems, hospitals, and physician practices through its GLOBO KAI deployment. The company is privately held, backed by VSS Capital Partners following a January 2022 growth investment, and is led by CEO Dipak Patel with a recently expanded C-suite including CFO Matthew Ficca, COO Elizabeth Robeck, and CTO Ryan Toohil. GLOBO has been named an eight-time Inc. 5000 honoree, a two-time Deloitte Technology Fast 500 winner (No. 365 in 2025 on 200% three-year revenue growth), and ranked No. 17 globally and No. 10 in the U.S. on Slator's 2025 Language Service Provider Index.
GLOBO firmographics
Firmographics- Name
- GLOBO
- Legal name
- GLOBO Language Solutions, LLC
- Website
- https://helloglobo.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- GLOBO Language Solutions is a Philadelphia-based B2B language services provider delivering on-demand interpreting, document translation, and AI-powered interpretation (GLOBO KAI) to healthcare, government, education, insurance, and financial services organizations across 430+ languages via its 8,000+ linguist network.
- Ownership category
- akta.pro rank
GLOBO industry classification
Industry- Product category
- Language Services
- NAICS
- Translation and Interpretation Services (541930)
- SIC
- Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Multilingual/Translation Communication Apps (BPAMACAJ)
- akta.pro secondary industries
- Machine Translation & Multilingual NLP (HDAAADAD), Speech Recognition, Dictation & Medical Transcription Platforms (HLACAAAI)
Keywords
Where GLOBO is headquartered
LocationHeadquarters
- HQ city
- Wyncote
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
GLOBO business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- On-Demand Interpreting Services: GLOBO provides 24/7/365 on-demand telephone interpreting, video remote interpreting (VRI), and on-site interpreting through its network of 8,000+ linguists speaking 430+ languages and dialects. Revenue is generated on a per-minute or per-session usage basis. The platform routes calls via smart skills-based matching to qualified interpreters based on subject matter, required qualifications, and experience.
- Document Translation Services: GLOBO provides document translation including vital documents, customer support emails, patient discharge instructions, medication instructions, patient consent forms, signage, and marketing materials. All translations go through a post-edit process by human translators using translation memory technology. Revenue is generated on a per-project or per-word basis.
- AI-Powered Language Services: GLOBO KAI and GLOBO Live Quality are AI-powered interpretation and quality monitoring tools that complement human services. These tools are bundled with the core interpreting platform and provide zero-connect time interpretation for routine administrative interactions. AI tools help reduce costs per LEP patient interaction and lower overall language solutions costs for health systems.
- Custom Language Solutions and Managed Services: GLOBO offers custom language services tailored to specific organizational needs, including transcreation, fluency testing, and on-demand text translation. Services are provided under enterprise agreements with B2B customers across healthcare, government, education, insurance, and financial sectors.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise and custom language services with volume-based pricing for healthcare, government, and education sectors. |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels7 records
GLOBO product offering
Product offeringCore offering
GLOBO Language Solutions is a B2B provider of on-demand interpretation and document translation services delivered through its proprietary platforms GLOBO HQ (centralized management dashboard) and GLOBO Connect (mobile application). Services span telephone interpreting, video remote interpreting (VRI), on-site interpreting, and ISO 17100-certified translation across 430+ languages via a network of 8,000+ linguists. GLOBO KAI, the company's AI-powered medical interpreter, adds real-time AI interpretation for 20+ languages to complement human interpreters in healthcare workflows.
Product overview
GLOBO offers a unified language solutions platform combining proprietary technology products (GLOBO HQ, GLOBO Connect, GLOBO KAI AI interpreter) with managed interpretation and translation services. The core platform GLOBO HQ provides centralized management, analytics, and workflow configuration, while the GLOBO Connect mobile app delivers quick access to human interpreters and the GLOBO KAI AI interpreter. GLOBO KAI represents the company's AI-powered interpretation capability, while GLOBO Live Quality provides real-time AI quality monitoring. Services span audio interpreting (430+ languages), video remote interpreting, on-site interpreting, and document translation, all supported by a global network of 8,000+ linguists. The portfolio serves healthcare, government, education, and corporate sectors.
Differentiator
Problem solved
Functional benefit
Brands
- GLOBO HQ: A one-stop shop platform to manage and monitor language support, schedule interpreters, access custom analytics, and configure integrations.
- GLOBO Connect
- GLOBO KAI™
Products and services
- GLOBO HQ Centralized language services management platform for healthcare, government, education, and enterprise customers. Lets administrators schedule interpreters, upload and track translation projects, configure API integrations, access custom analytics, and review quality assurance reports. Incorporates translation memory to accelerate document translation.
- GLOBO Connect Application
Quantifiable outcome
- 200% revenue growth over three years (2022-2025)
- +3 more outcomes
Companies that use GLOBO
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles4 records
GLOBO technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability7 records
Feature5 records
GLOBO partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Enghouse VidyoHealthcoreGLOBO Language Solutions and Enghouse VidyoHealth integrated to embed on-demand language and interpreter services directly into Vidyo's enterprise video conferencing platform used by healthcare organizations for telehealth. The integration allows clinicians and staff to add GLOBO interpreters directly into virtual care sessions without leaving their workflow, addressing language barriers for patients with limited English proficiency and those who are Deaf or hard of hearing. The partnership aligns with the February 2026 SPEAK Act requirements for HHS to develop best practices for language access in telemedicine.
Scale indicators9 records
Recent moves6 records
Expansion highlights7 records
GLOBO competitors and assessment
Company assessmentDirect peers
- LanguageLine Solutions: LanguageLine Solutions is the largest U.S. language services provider offering telephone, video, and in-person interpretation as well as translation, with deep healthcare penetration. It is the most direct competitor to GLOBO in healthcare-focused interpretation services and serves many of the same hospital and government customers.
- Propio Language Services (formerly CyraCom): Propio is a healthcare-specialized LSP offering telephone and video interpretation with proprietary interpreter technology. It directly competes with GLOBO in the healthcare vertical and serves hospital systems, payers, and telehealth platforms with similar AI-interpretation strategy.
- InDemand Interpreting: InDemand Interpreting focuses on video remote interpreting for healthcare, with deep EHR integrations similar to GLOBO. It directly competes in the VRI segment and serves hospitals and health systems with comparable clinical workflow integration.
- Stratus Video / Cloudbreak Health: Cloudbreak Health (formerly Stratus Video) provides video remote interpreting integrated directly into telehealth platforms and EHR systems, targeting the same healthcare customers as GLOBO with comparable Martti interpreter device and integration approach.
- Sorenson Communications: Sorenson provides video relay services for Deaf and hard-of-hearing communities plus interpretation services for spoken languages. It overlaps with GLOBO on sign language interpretation and on-demand interpreting services in healthcare and government.
Broad incumbents
- AMN Healthcare Language Services: AMN Healthcare's Language Services division provides interpretation and translation primarily to healthcare clients as part of a broader healthcare staffing portfolio. Overlaps with GLOBO on healthcare interpretation but offers staffing and workforce solutions as the broader value proposition.
- Lionbridge Technologies: Lionbridge is one of the world's largest language service providers offering translation, interpretation, and AI data services across industries. It overlaps with GLOBO on translation and AI-enabled language services but serves a much broader set of verticals beyond healthcare.
- TransPerfect: TransPerfect is the world's largest privately held LSP offering translation, interpretation, and localization across multiple industries including legal, life sciences, and healthcare. It competes with GLOBO on document translation and enterprise interpretation deals but operates at much larger scale.
- RWS Group: RWS is a global language, content, and intellectual property services provider offering translation and AI-enabled language services. It competes with GLOBO on document translation and AI-assisted interpreting for regulated industries including life sciences.
Emerging players
- Microsoft (Nuance Communications): Microsoft's Nuance division offers AI-powered speech recognition, medical transcription, and emerging real-time interpretation capabilities integrated into Teams and Azure. It represents a major emerging competitor to GLOBO KAI through hyperscaler-grade AI infrastructure and EHR integration depth.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
GLOBO social profiles
Digital presenceGLOBO compliance and trust
Trust signalCompliance2 records
GLOBO financial estimates
Financial estimateRevenue estimate
Valuation estimate
GLOBO leadership team
Management profileNumber of profiles
Profiles7 records
GLOBO funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
GLOBO M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about GLOBO
What does GLOBO do?
GLOBO Language Solutions is a B2B provider of on-demand interpretation and document translation services delivered through its proprietary platforms GLOBO HQ (centralized management dashboard) and GLOBO Connect (mobile application). Services span telephone interpreting, video remote interpreting (VRI), on-site interpreting, and ISO 17100-certified translation across 430+ languages via a network of 8,000+ linguists. GLOBO KAI, the company's AI-powered medical interpreter, adds real-time AI interpretation for 20+ languages to complement human interpreters in healthcare workflows.
Is GLOBO a public or private company?
GLOBO is a private company. It is classified as private equity controlled and is currently operating.
When was GLOBO founded?
GLOBO was founded in 2006. It employs 1,001 to 5,000 people.
Where is GLOBO based?
GLOBO is headquartered in Wyncote, United States, in the North America region.
How does GLOBO make money?
Four revenue lines are on record. On-Demand Interpreting Services are the primary driver. The others are document Translation Services, AI-Powered Language Services and custom Language Solutions and Managed Services.
Who are GLOBO's main competitors?
Direct peers on record are LanguageLine Solutions, Propio Language Services (formerly CyraCom), InDemand Interpreting, Stratus Video / Cloudbreak Health and Sorenson Communications. Broad incumbents are AMN Healthcare Language Services, Lionbridge Technologies, TransPerfect and RWS Group. Microsoft (Nuance Communications) is listed as an emerging player.
Does GLOBO have an API?
Yes. GLOBO language support integrates into Telehealth, Project Management, or other appointment systems via a simple API. The API enables customers to create assignments directly from their existing systems.
What industry is GLOBO in?
GLOBO's product category is Language Services. Its primary akta.pro industry code is BPAMACAJ, Multilingual/Translation Communication Apps, with a secondary code of HDAAADAD, Machine Translation & Multilingual NLP. Its NAICS code is 541930 and its SIC code is 8090.