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Rapida.AI

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uuid0003ftb

Namestring
Rapida.AI
Legal namestring
Rapida.AI
Websiteurl
rapida.ai
Company typeenum
Private
Founded yearint
2023
Descriptiontext

Rapida.AI is an open-source voice AI platform that enables developers, product managers, and data scientists to build, deploy, and operate production-grade voice agents. Founded in 2023 and headquartered in Singapore, the company targets agencies that resell white-label voice AI, enterprise teams with governance and observability requirements, contact center operators, CPaaS/CCaaS companies integrating voice AI, and individual developers building via SDKs. The core product is a microservices voice orchestration engine, built in Go with PostgreSQL and Redis, deployable either as a managed cloud service or self-hosted via Docker Compose, with a Knowledge Base profile (OpenSearch + VoyageAI embeddings) available for RAG workloads.

The platform abstracts STT, TTS, LLM, VAD, EOS, telephony, and CRM integrations behind a provider-routing layer so that customers can swap providers without rewriting application logic. It exposes REST and gRPC APIs plus SDKs in JavaScript/TypeScript, Python, Go, and React, and supports deployment across phone (Twilio, Vonage, Exotel, Asterisk, SIP trunk), web widget, web app/SDK (WebRTC), and WhatsApp channels. Operational features include session traces (recording, LLM, conversation, request, webhook logs in one timeline), live observability, RBAC and approval workflows, workflow actions to HubSpot, Zendesk, Airtable, Jira, Confluence, and GitHub Actions, and AgentKit for plugging in custom gRPC backends such as LangChain or CrewAI. The entire codebase is published on GitHub under rapidaai/voice-ai, with security implemented via AES-256-GCM encrypted credential storage.

The company monetizes through tiered monthly subscriptions (Launch at $0, Scale at $500, Grow at $2,000) plus custom Enterprise contracts for private, on-premise, or regulated deployments, with usage-based overage on audio session minutes at $0.006/min and no platform markup on third-party provider billing. Go-to-market combines product-led growth via the open-source codebase and free tier, API-first and SDK-first distribution on npm, PyPI, and GitHub, community-led growth through a Discord community and developer documentation, and enterprise field sales for larger deployments. The company has disclosed $575,000 in total funding across two 2024 rounds, including $125,000 from Antler, and is led by co-founders Mukesh Kumar Singh (CEO) and Prashant Srivastav.

Short descriptiontext

Rapida.AI is an open-source voice AI orchestration platform that lets agencies, enterprise teams, and developers build, deploy, and operate production voice agents across phone, web, WhatsApp, and SIP via a provider-flexible, white-label-ready stack.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
1–10
akta.pro rankint
HeadquartersSingapore, Singapore
HQ citystring
Singapore
HQ countrystring
Singapore
HQ regionstring
Asia
Markets served

Serves global market

Keyword5 values
voice AI platform, conversational AI infrastructure, voice agent orchestration, speech-to-text services, contact center AI
Industry3 codes
1AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs)
CodeHDAEANAJPrimaryYes
2LLMOps & Generative AI Platforms (Prompt/Agent Orchestration, RAG)
CodeHDAEANADPrimaryNo
3AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI)
CodeHDAEANAIPrimaryNo
NAICS code1 code
  • Software Publishers5132
SIC code1 code
  • Services-Prepackaged Software7372
Product category
Voice AI Orchestration Platform
GTM motion4 records

Each record includes

Type, Description, Source

Revenue model4 records
1Subscription - Tiered Plans
TypeSubscription Recurring
Description

Monthly subscription tiers (Launch $0, Scale $500, Grow $2,000) providing platform access with included audio session minutes, agent limits, collaboration workspaces, observability retention, and support levels.

2Usage-based Overage
TypeUsage Based
Description

Audio session minutes consumed beyond plan inclusions billed at $0.006/min. Observability retention is retention-based by plan, not per-minute.

3Enterprise Custom
TypeSubscription Recurring
Description

Custom pricing for private deployment, dedicated cloud, on-premise, regulated environments, custom observability retention, custom local STT/TTS/LLM, security review, SLA, and enterprise support.

4Provider Billing (Pass-through)
TypeTransaction Fee
Description

STT, TTS, LLM, telephony, and storage providers are billed directly by customer's vendors. Rapida does not add provider markup, positioning as cost-transparent.

Marketing channels8 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels4 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Pricing details4 tiers
1Free tier with 1 agent for evaluation and development
ModelFreemiumBilling cadenceMonthly
Notes

$0/month, no credit card required. Includes: 1 agent, bring your own STT/TTS/LLM/SIP, 10-day observability retention, community support. Audio session minutes overages at $0.006/min.

2Growth tier for small teams scaling voice AI operations
ModelSubscriptionBilling cadenceMonthly
Notes

$500/month. Includes: 4 agents, 3 collaboration workspaces, 100,000 included audio session minutes, up to 200 concurrent sessions, 30-day observability retention, email support, rollback, version control, noise suppression.

3Professional tier for agencies and growing enterprises
ModelSubscriptionBilling cadenceMonthly
Notes

$2,000/month. Includes: unlimited agents, up to 20 collaboration workspaces, 500,000 included audio session minutes, up to 1,000 concurrent sessions, 90-day observability retention, email and private Slack support, rollback, version control, noise suppression.

4Custom enterprise deployment with full control
ModelSubscriptionBilling cadenceMulti-year contract
Notes

Custom pricing. Includes: private deployment, dedicated cloud, on-premise, regulated environments, custom observability retention, custom local STT/TTS/LLM, security review, SLA, and enterprise support.

GTM typeB2B
B2B
Offering typeSoftware
Software
Core offering1 text field

Rapida.AI provides an open-source voice AI orchestration platform that enables agencies, enterprise teams, developers, and contact center operators to build, deploy, and operate production-grade voice agents across phone, web, WhatsApp, and SIP channels. The platform uses a provider-flexible architecture that lets customers bring their own STT, TTS, LLM, and telephony providers with no platform markup, and supports both managed cloud and self-hosted (Docker Compose) deployment models. Core capabilities include white-label workspaces for agency resale, session traces, live observability, RAG-based knowledge bases, role-based access controls, and SDKs in React, Python, Node.js, and Go.

Differentiator
Functional benefit
Problem solved
Product overview1 text field

Rapida.AI is an open-source voice AI platform for agencies, operators, developers, and enterprise teams. The core product is the Rapida Voice AI Platform, which consists of the voice orchestration engine supporting both managed cloud and self-hosted deployment. Key platform components include White-Label Workspaces for agency resale, Session Traces for debugging, Live Observability for monitoring, Provider Routing for multi-vendor AI flexibility, and Access & Approvals for enterprise governance. The platform offers multiple SDKs (React, Python, Node.js, Go) and supports deployment across Phone, Web Widget, Web App, and WhatsApp channels. Optional features include Knowledge Bases (RAG), Webhooks for event streaming, Post-call Analysis, and AgentKit for custom LLM backends. Self-hosting is available via Docker Compose with optional Knowledge Base profile.

Product and service1 record
1Rapida Voice AI Platform
CategoryVoice AI Platform / Conversational AI Infrastructure
Description

Open-source voice AI orchestration platform for building, deploying, and operating production voice agents. Supports both managed cloud deployment and self-hosted open-source deployment with full stack ownership, white-label workspaces, provider routing across STT/TTS/LLM, session traces, live observability, role-based access control, RAG knowledge bases, and deployment across phone, web, WhatsApp, and SIP. Designed for agencies, enterprise teams, CPaaS/CCaaS providers, and contact center operators.

Scale indicator4 records

Each record includes

Type, Value, Description, Source

Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight6 records

Each record includes

Type, Description

Peers10 records
1Retell AI
TypeDirect peer
Description

Retell AI offers a voice agent platform with conversational AI orchestration, telephony integration, and observability features targeting similar enterprise and agency buyers as Rapida.

2Bland AI
TypeDirect peer
Description

Bland AI provides an enterprise voice AI platform for building, deploying, and operating AI phone agents with provider integrations and telephony support, comparable to Rapida's enterprise value proposition.

3Vapi
TypeDirect peer
Description

Vapi is a developer-focused voice AI orchestration platform that lets builders create, test, and deploy production voice agents with provider-flexible STT/TTS/LLM pipelines, directly competing with Rapida on multi-channel deployment and SDK coverage.

4Deepgram
TypeOthers
Description

Deepgram is a STT and TTS provider that Rapida integrates via Provider Routing; it represents the underlying speech layer in Rapida's stack and is also a potential substitute for customers who want a single-vendor voice AI offering.

5ElevenLabs
TypeBroad incumbent
Description

ElevenLabs is a leading TTS provider that Rapida integrates; it is also a broader voice AI platform with conversational agent capabilities that overlaps with Rapida's end-to-end voice agent value proposition.

6Twilio
TypeBroad incumbent
Description

Twilio provides CPaaS telephony, including the Voice and Programmable Voice APIs that Rapida integrates, and represents a broad incumbent that competes for enterprise voice AI budgets while also serving as a distribution partner via Rapida's native Twilio deployment channel.

7Pipecat
TypeEmerging player
Description

Pipecat is an open-source Python framework for real-time voice and multimodal conversational AI agents, providing orchestration primitives that compete with Rapida at the developer layer, especially via the Smart Turn integration.

8Synthflow AI
TypeEmerging player
Description

Synthflow offers no-code voice AI agent building for SMB and enterprise use cases with telephony integration, overlapping with Rapida's agency and enterprise channels on phone deployment.

9LiveKit Agents
TypeDirect peer
Description

LiveKit Agents is an open-source framework for building multimodal AI agents with real-time audio/video pipelines, overlapping with Rapida's orchestration and provider-routing approach and offering LiveKit's own Turn Detector integration consumed by Rapida.

10Voiceflow
TypeDirect peer
Description

Voiceflow is a conversational AI platform for designing, prototyping, and deploying voice and chat agents across channels, comparable to Rapida on agency-led deployment and multi-channel support.

Market position
Strengths5 records

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat5 records

Each record includes

Type, Details

Key risks6 records

Each record includes

Headline, Details, Source

Key highlights6 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Segment5 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile4 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
Yes
API detail
Has APIbool
Yes

Docs URL, Description

Integration51 records

Each record includes

Title, Type, Description, Source

AI capability9 records

Each record includes

Type, Description, Source

AI maturity
App detail

Has app

Feature12 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles2 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

No data
Compliance2 records

Each record includes

Name, Class, Description

Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds2 records

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors1 record

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Rapida.AI

Voice AI Orchestration Platformrapida.ai

Rapida.AI is an open-source voice AI orchestration platform that lets agencies, enterprise teams, and developers build, deploy, and operate production voice agents across phone, web, WhatsApp, and SIP via a provider-flexible, white-label-ready stack.

What Rapida.AI does

Rapida.AI is an open-source voice AI platform that enables developers, product managers, and data scientists to build, deploy, and operate production-grade voice agents. Founded in 2023 and headquartered in Singapore, the company targets agencies that resell white-label voice AI, enterprise teams with governance and observability requirements, contact center operators, CPaaS/CCaaS companies integrating voice AI, and individual developers building via SDKs. The core product is a microservices voice orchestration engine, built in Go with PostgreSQL and Redis, deployable either as a managed cloud service or self-hosted via Docker Compose, with a Knowledge Base profile (OpenSearch + VoyageAI embeddings) available for RAG workloads.

The platform abstracts STT, TTS, LLM, VAD, EOS, telephony, and CRM integrations behind a provider-routing layer so that customers can swap providers without rewriting application logic. It exposes REST and gRPC APIs plus SDKs in JavaScript/TypeScript, Python, Go, and React, and supports deployment across phone (Twilio, Vonage, Exotel, Asterisk, SIP trunk), web widget, web app/SDK (WebRTC), and WhatsApp channels. Operational features include session traces (recording, LLM, conversation, request, webhook logs in one timeline), live observability, RBAC and approval workflows, workflow actions to HubSpot, Zendesk, Airtable, Jira, Confluence, and GitHub Actions, and AgentKit for plugging in custom gRPC backends such as LangChain or CrewAI. The entire codebase is published on GitHub under rapidaai/voice-ai, with security implemented via AES-256-GCM encrypted credential storage.

The company monetizes through tiered monthly subscriptions (Launch at $0, Scale at $500, Grow at $2,000) plus custom Enterprise contracts for private, on-premise, or regulated deployments, with usage-based overage on audio session minutes at $0.006/min and no platform markup on third-party provider billing. Go-to-market combines product-led growth via the open-source codebase and free tier, API-first and SDK-first distribution on npm, PyPI, and GitHub, community-led growth through a Discord community and developer documentation, and enterprise field sales for larger deployments. The company has disclosed $575,000 in total funding across two 2024 rounds, including $125,000 from Antler, and is led by co-founders Mukesh Kumar Singh (CEO) and Prashant Srivastav.

Rapida.AI firmographics

Firmographics
Name
Rapida.AI
Legal name
Rapida.AI
Website
https://rapida.ai
Company type
Private
Founded year
2023
Operating status
Operating
Headcount range
1–10 employees
Short description
Rapida.AI is an open-source voice AI orchestration platform that lets agencies, enterprise teams, and developers build, deploy, and operate production voice agents across phone, web, WhatsApp, and SIP via a provider-flexible, white-label-ready stack.
Ownership category
akta.pro rank

Rapida.AI industry classification

Industry
Product category
Voice AI Orchestration Platform
NAICS
Software Publishers (5132)
SIC
Services-Prepackaged Software (7372)
akta.pro primary industry
AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ)
akta.pro secondary industries
LLMOps & Generative AI Platforms (Prompt/Agent Orchestration, RAG) (HDAEANAD), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI)

Keywords

  • Voice AI platform
  • Conversational AI infrastructure
  • Voice agent orchestration
  • Speech-to-text services
  • Contact center AI

Where Rapida.AI is headquartered

Location

Headquarters

HQ city
Singapore
HQ country
Singapore
HQ region
Asia

Markets served

Rapida.AI business model

Business model
GTM type
B2B
Offering type
Software
Cost components
Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

  1. Subscription - Tiered Plans: Monthly subscription tiers (Launch $0, Scale $500, Grow $2,000) providing platform access with included audio session minutes, agent limits, collaboration workspaces, observability retention, and support levels.
  2. Usage-based Overage: Audio session minutes consumed beyond plan inclusions billed at $0.006/min. Observability retention is retention-based by plan, not per-minute.
  3. Enterprise Custom: Custom pricing for private deployment, dedicated cloud, on-premise, regulated environments, custom observability retention, custom local STT/TTS/LLM, security review, SLA, and enterprise support.
  4. Provider Billing (Pass-through): STT, TTS, LLM, telephony, and storage providers are billed directly by customer's vendors. Rapida does not add provider markup, positioning as cost-transparent.

Pricing tiers

ModelBillingPrice
FreemiumMonthlyFree tier with 1 agent for evaluation and development
SubscriptionMonthlyGrowth tier for small teams scaling voice AI operations
SubscriptionMonthlyProfessional tier for agencies and growing enterprises
SubscriptionMulti-year contractCustom enterprise deployment with full control

Go-to-market motion4 records

Distribution channels4 records

Marketing channels8 records

Rapida.AI product offering

Product offering

Core offering

Rapida.AI provides an open-source voice AI orchestration platform that enables agencies, enterprise teams, developers, and contact center operators to build, deploy, and operate production-grade voice agents across phone, web, WhatsApp, and SIP channels. The platform uses a provider-flexible architecture that lets customers bring their own STT, TTS, LLM, and telephony providers with no platform markup, and supports both managed cloud and self-hosted (Docker Compose) deployment models. Core capabilities include white-label workspaces for agency resale, session traces, live observability, RAG-based knowledge bases, role-based access controls, and SDKs in React, Python, Node.js, and Go.

Product overview

Rapida.AI is an open-source voice AI platform for agencies, operators, developers, and enterprise teams. The core product is the Rapida Voice AI Platform, which consists of the voice orchestration engine supporting both managed cloud and self-hosted deployment. Key platform components include White-Label Workspaces for agency resale, Session Traces for debugging, Live Observability for monitoring, Provider Routing for multi-vendor AI flexibility, and Access & Approvals for enterprise governance. The platform offers multiple SDKs (React, Python, Node.js, Go) and supports deployment across Phone, Web Widget, Web App, and WhatsApp channels. Optional features include Knowledge Bases (RAG), Webhooks for event streaming, Post-call Analysis, and AgentKit for custom LLM backends. Self-hosting is available via Docker Compose with optional Knowledge Base profile.

Differentiator

Problem solved

Functional benefit

Products and services

  • Rapida Voice AI Platform Open-source voice AI orchestration platform for building, deploying, and operating production voice agents. Supports both managed cloud deployment and self-hosted open-source deployment with full stack ownership, white-label workspaces, provider routing across STT/TTS/LLM, session traces, live observability, role-based access control, RAG knowledge bases, and deployment across phone, web, WhatsApp, and SIP. Designed for agencies, enterprise teams, CPaaS/CCaaS providers, and contact center operators.

Companies that use Rapida.AI

Customer profile

Segments5 records

Ideal customer profiles4 records

Rapida.AI technology and API

Technology

Technology focussed Yes

API detail

Has API
Yes
API docs
API detail

Core technology

AI maturity

App detail

Integration51 records

AI capability9 records

Feature12 records

Rapida.AI partnerships and signals

Strategic signal

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Rapida.AI competitors and assessment

Company assessment

Direct peers

  • Retell AI: Retell AI offers a voice agent platform with conversational AI orchestration, telephony integration, and observability features targeting similar enterprise and agency buyers as Rapida.
  • Bland AI: Bland AI provides an enterprise voice AI platform for building, deploying, and operating AI phone agents with provider integrations and telephony support, comparable to Rapida's enterprise value proposition.
  • Vapi: Vapi is a developer-focused voice AI orchestration platform that lets builders create, test, and deploy production voice agents with provider-flexible STT/TTS/LLM pipelines, directly competing with Rapida on multi-channel deployment and SDK coverage.
  • LiveKit Agents: LiveKit Agents is an open-source framework for building multimodal AI agents with real-time audio/video pipelines, overlapping with Rapida's orchestration and provider-routing approach and offering LiveKit's own Turn Detector integration consumed by Rapida.
  • Voiceflow: Voiceflow is a conversational AI platform for designing, prototyping, and deploying voice and chat agents across channels, comparable to Rapida on agency-led deployment and multi-channel support.

Others

  • Deepgram: Deepgram is a STT and TTS provider that Rapida integrates via Provider Routing; it represents the underlying speech layer in Rapida's stack and is also a potential substitute for customers who want a single-vendor voice AI offering.

Broad incumbents

  • ElevenLabs: ElevenLabs is a leading TTS provider that Rapida integrates; it is also a broader voice AI platform with conversational agent capabilities that overlaps with Rapida's end-to-end voice agent value proposition.
  • Twilio: Twilio provides CPaaS telephony, including the Voice and Programmable Voice APIs that Rapida integrates, and represents a broad incumbent that competes for enterprise voice AI budgets while also serving as a distribution partner via Rapida's native Twilio deployment channel.

Emerging players

  • Pipecat: Pipecat is an open-source Python framework for real-time voice and multimodal conversational AI agents, providing orchestration primitives that compete with Rapida at the developer layer, especially via the Smart Turn integration.
  • Synthflow AI: Synthflow offers no-code voice AI agent building for SMB and enterprise use cases with telephony integration, overlapping with Rapida's agency and enterprise channels on phone deployment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Rapida.AI social profiles

Digital presence

Rapida.AI compliance and trust

Trust signal

Compliance2 records

Rapida.AI financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Rapida.AI leadership team

Management profile

Number of profiles

Profiles2 records

Rapida.AI funding detail

Funding detail

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Rapida.AI M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rapida.AI

What does Rapida.AI do?

Rapida.AI provides an open-source voice AI orchestration platform that enables agencies, enterprise teams, developers, and contact center operators to build, deploy, and operate production-grade voice agents across phone, web, WhatsApp, and SIP channels. The platform uses a provider-flexible architecture that lets customers bring their own STT, TTS, LLM, and telephony providers with no platform markup, and supports both managed cloud and self-hosted (Docker Compose) deployment models. Core capabilities include white-label workspaces for agency resale, session traces, live observability, RAG-based knowledge bases, role-based access controls, and SDKs in React, Python, Node.js, and Go.

Is Rapida.AI a public or private company?

Rapida.AI is a private company. It is classified as founder individual operated bootstrapped and is currently operating.

When was Rapida.AI founded?

Rapida.AI was founded in 2023. It employs 1 to 10 people.

Where is Rapida.AI based?

Rapida.AI is headquartered in Singapore, Singapore, in the Asia region.

How does Rapida.AI make money?

Four revenue lines are on record. Subscription - Tiered Plans are the primary driver. The others are usage-based Overage, enterprise Custom and provider Billing (Pass-through).

Who are Rapida.AI's main competitors?

Direct peers on record are Retell AI, Bland AI, Vapi, LiveKit Agents and Voiceflow. Deepgram is listed as an others. Broad incumbents are ElevenLabs and Twilio. Emerging players are Pipecat and Synthflow AI.

Does Rapida.AI have an API?

Yes. Rapida.AI provides a comprehensive REST API and gRPC API for voice AI orchestration. The platform offers SDKs in Python, Node.js, Go, and React for building voice assistants, managing calls, configuring deployments, and integrating with external systems. API endpoints cover Assistant management (create, update, deploy), Calls (create phone calls, bulk calls), Endpoints (invoke, logs), and Webhooks for real-time event streaming. Authentication uses API keys with JWT signing. The platform supports webhook-based event delivery for call, WebRTC, and conversation events. Developer documentation is at doc.rapida.ai/api-reference/installation.

What industry is Rapida.AI in?

Rapida.AI's product category is Voice AI Orchestration Platform. Its primary akta.pro industry code is HDAEANAJ, AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs), with a secondary code of HDAEANAD, LLMOps & Generative AI Platforms (Prompt/Agent Orchestration, RAG). Its NAICS code is 5132 and its SIC code is 7372.

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