Cloudgaia
- Company typePrivate
- Founded2015
- HeadquartersBeccar, Argentina
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Cloudgaia does
Cloudgaia is a global Salesforce consulting and AI implementation partner headquartered across Argentina (Beccar), the United States, the United Kingdom, Spain, and Colombia, with the parent legal entity incorporated in the United Kingdom as Cloudgaia Holdings Ltd. The firm positions itself as a technology and AI strategy advisor to mid-market and enterprise organizations, delivering solutions across the full Salesforce platform — Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Experience Cloud, MuleSoft, Tableau, Einstein, and the Agentforce suite (Sales, Service, Marketing, Commerce, and 360 for Nonprofits) — typically integrated with enterprise systems such as SAP via REST APIs and orchestrated through a Copado-based DevOps/release-management practice.
The firm operates a Center of Excellence with an AI-driven delivery methodology and a stated bench of 220+ experts holding more than 1,000 Salesforce certifications (including 150+ AI and Data certifications), and has been a Salesforce partner for 15+ years, with a self-reported decade-long average client relationship. Customer evidence spans marquee global enterprises (Coca-Cola bottlers via CONA Services, The Walt Disney Company, Diageo, Schroders, Danone, Mercado Libre, Philip Morris, Ualá, Johnson & Johnson, Grupo Dexter, Gador, YPF) as well as mid-market and nonprofit accounts (Defibtech, EALDE, TheyDo, RTI International, Junior Achievement Argentina), with documented outcomes such as +57% online-order growth (Grupo Dexter), 30%+ lead-conversion uplift and 50%+ manual-process reduction (YPF), and ~50% process-cycle-time reduction (RTI International).
Cloudgaia's commercial model is a Salesforce systems integrator practice: revenue is generated primarily through professional services (implementation, optimization, innovation, growth engagements on multi-cloud Salesforce programs), recurring managed services for post-launch support, and participation in Salesforce co-sell and AppExchange economics; engagements are quote-based with multi-year contract structures. The firm is privately held, received a strategic investment from Salesforce Ventures in 2024 (alongside a separate $3M debt-securities offering filed via SEC Form D), and is using that capital to scale its Americas and Europe footprint and to deepen its Agentforce go-to-market.
Cloudgaia firmographics
Firmographics- Name
- Cloudgaia
- Legal name
- Cloudgaia Holdings Ltd
- Website
- https://cloudgaia.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Cloudgaia industry classification
Industry- Product category
- Salesforce Consulting & Implementation Services
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- AI/ML Engineering & Model Development Services (BPAEAHAF)
- akta.pro secondary industries
- Cloud Managed Services (Operations, Monitoring, Patching) (BPAEACAF), Cloud Data Platforms & Analytics Migration (BPAEACAI), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI)
Keywords
Where Cloudgaia is headquartered
LocationHeadquarters
- HQ city
- Beccar
- HQ country
- Argentina
- HQ region
- Latin America
Offices5 records
Markets served
Cloudgaia business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Professional services (Salesforce consulting & implementation): Core revenue stream: end-to-end Salesforce consulting across Implementation, Optimization, Innovation, and Growth service lines. Engagements are long-term, project-based with dedicated senior teams — model is essentially a Salesforce SI/consulting practice, with a stated 4.8/5 CSAT and a decade-long average client relationship.
- Managed services (post-launch support & optimization): Recurring managed services offering on Salesforce — supported by Cloudgaia having 'Managed Services' as a listed Salesforce expertise area and by the breadth of optimization and customer-success motions across case studies (e.g., Defibtech adoption, CONA myCoke optimization).
- Salesforce partner / AppExchange revenue share: Cloudgaia is a Salesforce Consulting Partner listed on the Salesforce AppExchange ('Top 10 Expert in Consumer Goods'); as a partner they participate in Salesforce co-sell motions and can derive revenue share / referral economics from the AppExchange ecosystem.
- Strategic subscription / multi-year enterprise contracts: Customer evidence (e.g., TheyDo's 'centralized subscription management in Salesforce' and 'decade-long relationships with global enterprise brands') implies multi-year, contract-based engagements that combine delivery with ongoing optimization revenue.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom / quote-based engagement pricing |
Go-to-market motion4 records
Distribution channels4 records
Marketing channels10 records
Cloudgaia product offering
Product offeringCore offering
Cloudgaia is a Salesforce consulting and implementation partner that delivers end-to-end services across the Salesforce platform — including Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Experience Cloud, MuleSoft, Einstein, and the Agentforce AI suite. The firm pairs implementation, optimization, innovation, and growth service lines with an AI-native Center of Excellence to help mid-market and enterprise organizations unlock AI strategy, build data foundations, deploy intelligent agents, and run Agentforce at scale.
Differentiator
Problem solved
Functional benefit
Brands
- Agentforce: Cloudgaia's branded AI/agentic Salesforce service line enabling customers to scale Agentforce capabilities (Sales, Service, Marketing, Commerce, 360 for Nonprofits) across business operations.
Products and services
- Agentforce service line An end-to-end service line that helps mid-market and enterprise clients scale Agentforce capabilities (Sales, Service, Marketing, Commerce, 360 for Nonprofits) with AI-driven delivery and a Center of Excellence.
- Salesforce Implementation services
Quantifiable outcome
- +57% growth in online orders in one year (Grupo Dexter)
- +8 more outcomes
Companies that use Cloudgaia
Customer profileNamed customers21 records
Segments10 records
Ideal customer profiles5 records
Cloudgaia technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability4 records
Feature9 records
Cloudgaia partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered flagship, core and minor.
- SalesforceflagshipSalesforce is Cloudgaia's core strategic technology partner. Cloudgaia is a 15+ year Salesforce consulting partner and 'Top 10 Expert in Consumer Goods' on the Salesforce AppExchange, listed as a Summit/Consulting Partner across 11+ Salesforce expertise areas (Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Commerce, MuleSoft, Einstein, Agentforce 360 for Nonprofits, Industry Clouds, Multi-Cloud Integration, PDO AppExchange). Cloudgaia also holds a seat on the Agentforce Partner Advisory Board LATAM and was selected as an Agentforce implementer.
- CopadocoreCopado is a Salesforce DevOps/release-management platform. Cloudgaia lists Copado among the CI/CD tools its Senior Salesforce Release Managers use, and used Copado in the CONA Services myCoke B2B Commerce Lightning build.
- SAPcoreCloudgaia integrates Salesforce with SAP and other enterprise systems via Salesforce REST APIs. Notable implementations include the YPF B2B platform (mobile apps, chatbots, data sources tied into SAP) and the CONA Services myCoke B2B Commerce platform.
- MuleSoft (Salesforce)coreCloudgaia delivers MuleSoft-based integrations and lists MuleSoft Anypoint Platform as one of its 11+ Salesforce expertise areas. Pairs MuleSoft with Tableau and Slack to deliver end-to-end Salesforce-based solutions.
- Einstein / Tableau / Slack (Salesforce AI & data stack)coreCloudgaia deploys Einstein (CRM Analytics, AI), Tableau, and Slack as part of its Salesforce-based solutions, and references 'AI-driven insights' and 'AI-driven methodology' on the home page and customer case studies (e.g., Einstein Analytics on Grupo Dexter).
- Salesforce Pledge 1%minorCloudgaia has joined the Salesforce Pledge 1% initiative, dedicating product, time and expertise to support NGOs (e.g., the Junior Achievement Argentina implementation was delivered pro bono under this commitment).
- UN Women (WEPs)minorCloudgaia signed the UN Women Empowerment Principles (WEPs), formally committing to advance gender equality in the workplace, marketplace and community.
Scale indicators16 records
Recent moves7 records
Expansion highlights6 records
Cloudgaia competitors and assessment
Company assessmentBroad incumbents
- Deloitte Digital (Salesforce practice): Deloitte's Salesforce arm delivers enterprise-scale implementations (Sales, Service, Industries, MuleSoft, Tableau). Comparable in capability stack and enterprise customer base, but at far greater scale and as part of a broader digital transformation portfolio.
- Accenture (Salesforce Business Group): Global SI with a large Salesforce/Agentforce practice serving Fortune 500 enterprises. Comparable to Cloudgaia on Salesforce multi-cloud delivery but operates as a broad portfolio incumbent rather than a Salesforce-specialist.
- Wipro (Salesforce practice): Global IT services firm with a large Salesforce/Agentforce practice and nearshore/offshore delivery. Comparable to Cloudgaia in multi-cloud Salesforce delivery and AI/Agentforce services, but at much larger scale and as part of a broad portfolio.
- Cognizant (Salesforce practice): Global IT services firm with a sizable Salesforce business serving consumer goods, financial services, and healthcare enterprises. Comparable in multi-cloud Salesforce delivery and vertical breadth, but operates as a broad incumbent rather than a Salesforce specialist.
Direct peers
- Slalom: Large US-based consulting firm with one of the deepest Salesforce practices globally. Closely comparable to Cloudgaia on multi-cloud Salesforce implementation, Agentforce delivery, and AI advisory, but at materially greater scale and with onshore delivery as the default.
- Persistent Systems (Salesforce practice): Global digital engineering and Salesforce consulting firm with strong nearshore/offshore delivery from India. Directly comparable to Cloudgaia in Salesforce multi-cloud delivery, AI/Agentforce services, and nearshore cost-arbitrage model.
- Globant (Salesforce Studio): LATAM-headquartered digital transformation firm with a dedicated Salesforce Studio. Closely comparable to Cloudgaia in nearshore delivery from Argentina/LATAM, Salesforce multi-cloud expertise, and enterprise consumer-goods/financial services focus.
- Silverline (by Cofense/Higginbotham-backed Salesforce consultancy): Salesforce-focused consultancy delivering Financial Services Cloud, Health Cloud, and experience design. Comparable to Cloudgaia on Salesforce-only positioning and vertical specialization, with overlap in financial services customers like Schroders.
- Simplus (Infosys) — Salesforce consulting: Pure-play Salesforce consulting firm (acquired by Infosys) historically focused on Quote-to-Cash, CPQ, and multi-cloud implementations. Comparable to Cloudgaia as a Salesforce specialist with AppExchange credentials, now backed by a global SI parent.
- OSF Digital: Global Salesforce and digital commerce consultancy with strong LATAM/European presence and Commerce Cloud expertise. Directly comparable to Cloudgaia in multi-cloud Salesforce delivery, B2B/B2C Commerce focus, and similar nearshore model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Cloudgaia social profiles
Digital presenceCloudgaia financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cloudgaia leadership team
Management profileNumber of profiles
Profiles17 records
Cloudgaia funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cloudgaia M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cloudgaia
What does Cloudgaia do?
Cloudgaia is a Salesforce consulting and implementation partner that delivers end-to-end services across the Salesforce platform — including Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Experience Cloud, MuleSoft, Einstein, and the Agentforce AI suite. The firm pairs implementation, optimization, innovation, and growth service lines with an AI-native Center of Excellence to help mid-market and enterprise organizations unlock AI strategy, build data foundations, deploy intelligent agents, and run Agentforce at scale.
Is Cloudgaia a public or private company?
Cloudgaia is a private company. It is classified as venture growth investor backed and is currently operating.
When was Cloudgaia founded?
Cloudgaia was founded in 2015. It employs 101 to 250 people.
Where is Cloudgaia based?
Cloudgaia is headquartered in Beccar, Argentina, in the Latin America region.
How does Cloudgaia make money?
Four revenue lines are on record. Professional services (Salesforce consulting & implementation) is the primary driver. The others are managed services (post-launch support & optimization), salesforce partner / AppExchange revenue share and strategic subscription / multi-year enterprise contracts.
Who are Cloudgaia's main competitors?
Broad incumbents on record are Deloitte Digital (Salesforce practice), Accenture (Salesforce Business Group), Wipro (Salesforce practice) and Cognizant (Salesforce practice). Direct peers are Slalom, Persistent Systems (Salesforce practice), Globant (Salesforce Studio), Silverline (by Cofense/Higginbotham-backed Salesforce consultancy), Simplus (Infosys) — Salesforce consulting and OSF Digital.
Does Cloudgaia have an API?
No public API is recorded for Cloudgaia.
What industry is Cloudgaia in?
Cloudgaia's product category is Salesforce Consulting & Implementation Services. Its primary akta.pro industry code is BPAEAHAF, AI/ML Engineering & Model Development Services, with a secondary code of BPAEACAF, Cloud Managed Services (Operations, Monitoring, Patching). Its NAICS code is 541511 and its SIC code is 7371.