OSF Digital
OSF Digital is a privately held, Québec-headquartered Salesforce Platinum consulting partner delivering advisory, implementation, managed services, and AI/Agentforce solutions to enterprise clients across ten vertical industries in 30+ countries, with proprietary accelerators and nearly 2,200 employees built through a sustained M&A program.
- Company typePrivate
- Founded2010
- HeadquartersQuebec, Canada
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What OSF Digital does
OSF Digital is a privately held, Québec-headquartered digital transformation firm that operates exclusively on the Salesforce platform, delivering advisory, implementation, managed services, and staff augmentation to enterprise clients across North America, EMEA, APAC, and LATAM. The company serves ten vertical industries — Automotive, Retail, Manufacturing, Financial Services, Health & Life Sciences, Insurance, Consumer Goods, High Tech & Telecom, Energy & Utilities, and Government & Public Sector — with an enterprise field-sales motion and multi-cloud engagements spanning Sales, Service, Marketing, Commerce, Revenue, Experience, and Industry Clouds, plus Data Cloud and Agentforce AI capabilities.
The technology stack centers on Salesforce augmented by four proprietary assets: next.commerce (a headless commerce accelerator launched September 2025), FastOMS (an order management product launched September 2024), the B2B Manufacturing Accelerator, and the AllAi browser plugin (October 2024) that embeds AI directly into the Salesforce user interface. OSF holds the highest tier of Salesforce partner status — Platinum Consulting Partner with Agentforce Expert designation — and maintains advisory board seats on Marketing Cloud and Data Cloud, as well as a Navigator Distinguished Expert ranking. Integration capabilities include MuleSoft middleware, NetSuite, SAP, and Fluent Commerce partnerships.
The business model is professional-services-led with managed services and staff augmentation as recurring layers, plus a growing productized IP contribution. Revenue is quote-based and not publicly disclosed. The company has scaled to nearly 2,200 employees across 30+ countries through a sustained buy-and-build program of at least 12 acquisitions since 2019, funded in part by approximately $166M+ across four disclosed rounds (2018, 2019, 2021, 2022) led by Delta-v Capital, Salesforce Ventures, and Sunstone Partners. David Northington was appointed CEO in January 2025, and the firm was named a Major Player in the IDC MarketScape for Worldwide Salesforce Implementation Services 2025–2026.
OSF Digital firmographics
Firmographics- Name
- OSF Digital
- Legal name
- OSF Digital US Inc.
- Website
- https://osf.digital
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- OSF Digital is a privately held, Québec-headquartered Salesforce Platinum consulting partner delivering advisory, implementation, managed services, and AI/Agentforce solutions to enterprise clients across ten vertical industries in 30+ countries, with proprietary accelerators and nearly 2,200 employees built through a sustained M&A program.
- Ownership category
- akta.pro rank
OSF Digital industry classification
Industry- Product category
- Salesforce Consulting and Implementation Services
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Technical Enablement & Adoption Services (Change Management, Adoption, Champions) (BPAEANAC)
- akta.pro secondary industry
- Technical Documentation & Knowledge Management (Playbooks, Runbooks, Enablement Kits) (BPAEANAM)
Keywords
Where OSF Digital is headquartered
LocationHeadquarters
- HQ city
- Quebec
- HQ country
- Canada
- HQ region
- North America
Offices3 records
Markets served
OSF Digital business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Professional Services - Salesforce Consulting & Implementation: Revenue generated from advisory services, implementation, and consulting engagements for Salesforce transformations across Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Revenue Cloud, and Experience Cloud. Engagements include strategy development, solution design, configuration, integration, and deployment services.
- Managed Services: Ongoing managed services for continuous growth including post-implementation support, optimization, and maintenance of Salesforce environments.
- Staff Augmentation: Providing Salesforce-certified talent to clients for project-based or ongoing staffing needs.
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
OSF Digital product offering
Product offeringCore offering
OSF Digital is a global Salesforce consulting and services company that delivers end-to-end Salesforce transformation through advisory, implementation, managed services, and staff augmentation across Sales, Service, Marketing, Commerce, Revenue, Experience, and Data Clouds. The firm supplements its professional services with proprietary accelerators (FastOMS order management, next.commerce headless commerce, AllAi browser plugin, B2B Manufacturing Accelerator) and AI/Agentforce capabilities to help enterprises maximize ROI from Salesforce investments.
Product overview
OSF Digital is a Salesforce-only consulting and services company offering a portfolio of proprietary products and professional services. The core product suite includes FastOMS (order management), next.commerce (headless commerce accelerator), and AllAi Browser Plugin (AI productivity tool), complemented by industry-specific accelerators like the B2B Manufacturing Accelerator. Services span the full Salesforce lifecycle: Advisory Services (strategy-led transformation), Implementation Services (multi-cloud deployments across Sales, Service, Marketing, Commerce, Experience, and Revenue Clouds), Managed Services, and Staff Augmentation. Additional service offerings include Customer Data Platform Services, Cloud & SaaS Integration Services, Loyalty Management Services, and Technology & Data Strategy. The company operates as a global delivery organization with expertise across North America, EMEA, APAC, and LATAM regions.
Differentiator
Problem solved
Functional benefit
Brands
- OSF Digital Foundation: Education, Inclusion & Impact initiatives by OSF Digital
Quantifiable outcome
- Reduced project completion times through embedded AI throughout consulting lifecycle
- +1 more outcomes
Companies that use OSF Digital
Customer profileNamed customers10 records
Segments10 records
Ideal customer profiles2 records
OSF Digital technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability5 records
Feature4 records
OSF Digital partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered strategic and minor.
- BluebeamstrategicCompleted digital transformation project for Bluebeam modernizing lead-to-cash operations using Salesforce platform including Data 360, Agentforce Revenue Management, Agentforce Commerce, and NetSuite integration via MuleSoft.
- Asset Alliance GroupstrategicPartnered to transform financial services and fleet operations via AI-powered innovation on Salesforce platform.
- AMADA UKstrategicSelected OSF Digital to implement Salesforce solutions to drive customer experience and business growth for AMADA UK.
- L'Oreal Canada (Biotherm)strategicCompleted redesigned e-boutique for L'Oreal Canada's Biotherm brand.
- successyoustrategicAcquired German ecommerce agency successyou to expand European presence and commerce capabilities.
- Harvey NicholsstrategicWorked with Harvey Nichols on centralized platform implementation to boost customer engagement.
- Teia LabsstrategicOSF Digital invested in Teia Labs, an AI technology solutions leader, as part of its strategy to expand AI capabilities and technology investments.
- Cisalfa Sport S.p.A.minorLeveraged OSF Digital's expertise for ecommerce website optimization.
- QuintessentiallystrategicPartnered to redefine luxury concierge services with personalized digital experiences on Salesforce platform.
- SuperdrystrategicSelected by Superdry as partner for e-commerce platform implementation, starting with Ireland as first step in global roll-out.
- KolektostrategicAcquired Kolekto to expand multi-cloud offerings.
- DataratistrategicAcquired Datarati, a Salesforce partner specializing in Salesforce Marketing Cloud in Australia and New Zealand, as part of APAC expansion strategy. This was OSF's sixth acquisition in nine months.
- Paladin GroupstrategicAcquired Paladin Group to enhance Salesforce Experience Cloud capabilities and expand industry verticals. Tequity served as exclusive financial advisor.
- WerisestrategicAcquired Brazilian Salesforce partner Werise to strengthen Salesforce Cloud offerings in Latin America and expand marketing cloud resources.
- Relation1strategicAcquired Relation1 to enhance Salesforce Marketing Cloud services in North America, expanding capabilities and client base including Home Hardware and Lowe's Canada.
- Adept GroupstrategicAcquired New Zealand Salesforce consultancy Adept Group to expand into Australasia and strengthen regional presence and digital commerce services.
Scale indicators4 records
Recent moves8 records
Expansion highlights6 records
OSF Digital competitors and assessment
Company assessmentDirect peers
- Slalom: Slalom is a US-based consulting firm with one of the largest dedicated Salesforce practices globally, offering strategy, implementation, and managed services across the Salesforce platform. It is the closest pure-play competitor to OSF Digital given its similar mid-market to enterprise focus, multi-cloud delivery model, and strong vertical coverage.
- Persistent Systems: Persistent Systems is a global IT services firm with a sizeable Salesforce-focused digital transformation practice across BFSI, healthcare, and industrials. It competes head-to-head with OSF on mid-market and enterprise Salesforce implementations and managed services, particularly for clients wanting offshore delivery leverage.
- Simplus (Infosys): Simplus is a Salesforce-focused consulting and managed services firm (acquired by Infosys) that competes with OSF directly across Salesforce multi-cloud implementations. It has similar strengths in Quote-to-Cash, CPQ, and field service lightning, and is now scaled by Infosys's delivery engine.
Broad incumbents
- Accenture: Accenture operates one of the largest Salesforce delivery practices worldwide as part of a much broader technology and management consulting portfolio. It competes with OSF on large enterprise Salesforce transformations, leveraging scale, multi-platform capabilities, and global delivery that OSF cannot match.
- Deloitte Digital: Deloitte Digital delivers large-scale Salesforce implementations as part of its broader digital transformation and systems integration practice. It frequently competes with OSF on enterprise multi-cloud Salesforce programs where clients value integrated strategy, tax, and consulting capabilities alongside the implementation.
- IBM Consulting: IBM Consulting is a global SI with an established Salesforce practice and significant enterprise relationships across financial services, healthcare, and other verticals. It overlaps with OSF on complex multi-cloud Salesforce engagements and brings broader hybrid cloud, AI, and mainframe capabilities.
- Capgemini: Capgemini operates a global Salesforce practice alongside its broader digital and engineering services. It competes with OSF on enterprise transformation deals, particularly in EMEA and APAC, and offers deeper integration with SAP, Microsoft, and Pega ecosystems.
- Cognizant: Cognizant is a large global IT services firm with dedicated Salesforce and digital transformation capabilities across industries. It competes with OSF on large Salesforce programs where its broader application services and AI engineering practices can be bundled with Salesforce delivery.
- Infosys: Infosys is a global IT services company with an established Salesforce practice and significant offshore delivery capacity. It competes with OSF on enterprise Salesforce transformations, particularly in financial services, retail, and manufacturing, leveraging its global scale and pricing.
Emerging players
- Vertical Edge Consulting Group: Vertical Edge Consulting Group is a boutique Salesforce consulting partner focused on financial services and insurance verticals. It overlaps with OSF on mid-market Salesforce Financial Services Cloud and Insurance Cloud engagements where deep domain specialization matters more than global scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
OSF Digital social profiles
Digital presenceOSF Digital compliance and trust
Trust signalCompliance2 records
OSF Digital financial estimates
Financial estimateRevenue estimate
Valuation estimate
OSF Digital leadership team
Management profileNumber of profiles
Profiles12 records
OSF Digital subsidiaries and ownership
Company hierarchySubsidiaries8 records
OSF Digital funding detail
Funding detailFunding overview
Funding rounds4 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
OSF Digital M&A and investment
M&A and investmentM&A11 records
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about OSF Digital
What does OSF Digital do?
OSF Digital is a global Salesforce consulting and services company that delivers end-to-end Salesforce transformation through advisory, implementation, managed services, and staff augmentation across Sales, Service, Marketing, Commerce, Revenue, Experience, and Data Clouds. The firm supplements its professional services with proprietary accelerators (FastOMS order management, next.commerce headless commerce, AllAi browser plugin, B2B Manufacturing Accelerator) and AI/Agentforce capabilities to help enterprises maximize ROI from Salesforce investments.
Is OSF Digital a public or private company?
OSF Digital is a private company. It is classified as private equity controlled and is currently operating.
When was OSF Digital founded?
OSF Digital was founded in 2010. It employs 501 to 1,000 people.
Where is OSF Digital based?
OSF Digital is headquartered in Quebec, Canada, in the North America region.
How does OSF Digital make money?
Three revenue lines are on record. Professional Services - Salesforce Consulting & Implementation is the primary driver. The others are managed Services and staff Augmentation.
Who are OSF Digital's main competitors?
Direct peers on record are Slalom, Persistent Systems and Simplus (Infosys). Broad incumbents are Accenture, Deloitte Digital, IBM Consulting, Capgemini, Cognizant and Infosys. Vertical Edge Consulting Group is listed as an emerging player.
Does OSF Digital have an API?
No public API is recorded for OSF Digital.
What industry is OSF Digital in?
OSF Digital's product category is Salesforce Consulting and Implementation Services. Its primary akta.pro industry code is BPAEANAC, Technical Enablement & Adoption Services (Change Management, Adoption, Champions), with a secondary code of BPAEANAM, Technical Documentation & Knowledge Management (Playbooks, Runbooks, Enablement Kits). Its NAICS code is 541511 and its SIC code is 7371.