The Link App
The Link App is a Manchester-based legal technology SaaS platform, founded in 2014 by Lauren Riley, that helps law firms reimagine their client experience through a dedicated digital engagement product.
- Company typePrivate
- Founded2014
- HeadquartersManchester, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
The Link App firmographics
Firmographics- Name
- The Link App
- Website
- https://thelinkapp.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Unknown
- Headcount range
- 11–50 employees
- Short description
- The Link App is a Manchester-based legal technology SaaS platform, founded in 2014 by Lauren Riley, that helps law firms reimagine their client experience through a dedicated digital engagement product.
- Ownership category
- akta.pro rank
The Link App industry classification
Industry- Product category
- Legal Practice Management Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Computer Programming Services (7371)
- akta.pro primary industry
- Legal Practice Management & Case Management (BPAEAPAC)
Keywords
Where The Link App is headquartered
LocationHeadquarters
- HQ city
- Manchester
- HQ country
- United Kingdom
- HQ region
- Europe
Markets served
The Link App business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
The Link App product offering
Product offeringCore offering
The Link App is an easy-to-use software platform that reinvents a law firm's client experience, providing law firms with a dedicated tool to engage, update, and communicate with their clients throughout the matter lifecycle. The product is sold to law firms as a subscription-based client experience and engagement platform.
Differentiator
Problem solved
Functional benefit
Products and services
- The Link App A SaaS client experience platform that reinvents a law firm's client experience, providing law firms with an easy-to-use tool to communicate, update, and engage clients throughout the legal matter lifecycle. Targeted at UK law firms seeking to modernize client communication and improve client satisfaction.
Companies that use The Link App
Customer profileIdeal customer profiles1 record
The Link App technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
The Link App competitors and assessment
Company assessmentDirect peers
- PracticePanther: PracticePanther offers legal practice management software with client portals, automation, and billing for law firms. It is a direct competitor to The Link App in serving small and mid-sized law firms seeking modern client engagement and matter management.
- MyCase: MyCase is an all-in-one legal practice management platform with built-in client portal, messaging, and document sharing for law firms. It is directly comparable to The Link App, targeting the same law-firm customer base with a client-experience-centric product offering.
- Smokeball: Smokeball provides legal practice management and automatic time-tracking software for small law firms, with client collaboration features. It competes with The Link App for the same law-firm client experience and matter management workflows.
- Filevine: Filevine is a legal case management and legal workflow platform with strong client-collaboration and document features. It overlaps with The Link App's client-experience focus but extends more deeply into case management for larger practices.
- Zola Suite: Zola Suite is a legal practice management platform offering case management, billing, and client portals for law firms. It is a direct competitor to The Link App in the small/mid law firm segment, with comparable client-experience functionality.
- CARET Legal: CARET Legal (formerly AbacusLaw/Suntrust) provides practice management, billing, and client communication tools for law firms. It is comparable to The Link App as a SaaS legal practice management vendor targeting similar small-to-mid law firm customers.
Broad incumbents
- NetDocuments: NetDocuments is a cloud-based document and email management platform widely used by law firms. It is comparable as an adjacent LegalTech incumbent providing client-collaboration and document workflow capabilities that overlap with parts of The Link App's offering.
- Clio: Clio is the leading cloud-based legal practice management platform, serving law firms with case management, billing, and client experience tools. It is comparable to The Link App as a broader incumbent operating in the same LegalTech SaaS category, with overlapping client-portal and matter-management capabilities.
- iManage: iManage is a leading document and information management platform for legal and professional services firms. It is comparable to The Link App as a broader LegalTech incumbent with overlapping client-collaboration and knowledge workflow capabilities.
Emerging players
- LawVu: LawVu is a legal operations and matter management platform aimed at in-house legal teams. It is an emerging player with partial overlap to The Link App's client-experience focus, particularly around matter collaboration and client portals.
Market position
Customer concentration
The Link App social profiles
Digital presenceThe Link App financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Link App leadership team
Management profileNumber of profiles
Profiles2 records
The Link App funding detail
Funding detailFunding overview
Funding rounds3 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Link App M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Link App
What does The Link App do?
The Link App is an easy-to-use software platform that reinvents a law firm's client experience, providing law firms with a dedicated tool to engage, update, and communicate with their clients throughout the matter lifecycle. The product is sold to law firms as a subscription-based client experience and engagement platform.
When was The Link App founded?
The Link App was founded in 2014. It employs 11 to 50 people.
Where is The Link App based?
The Link App is headquartered in Manchester, United Kingdom, in the Europe region.
Who are The Link App's main competitors?
Direct peers on record are PracticePanther, MyCase, Smokeball, Filevine, Zola Suite and CARET Legal. Broad incumbents are NetDocuments, Clio and iManage. LawVu is listed as an emerging player.
Does The Link App have an API?
No public API is recorded for The Link App.
What industry is The Link App in?
The Link App's product category is Legal Practice Management Software. Its primary akta.pro industry code is BPAEAPAC, Legal Practice Management & Case Management. Its NAICS code is 5132 and its SIC code is 7371.