What Zitec does

Zitec is a privately held Romanian IT services company, founded in 2003 and headquartered in Bucharest, that delivers end-to-end digital transformation for enterprise and public-sector clients across Financial Services, Logistics and Last-Mile Delivery, Retail, Healthcare, Public Sector, and Energy. Its core offerings span tech strategy consulting, custom digital solutions development (Product Team as a Service, Project Team as a Service), AI engineering, cloud and platform transformation, DevOps and security, data analytics, UX/UI design, application maintenance, and digital marketing. The firm operates as a Microsoft and Google Cloud Premier Partner, holding 150+ delivered cloud projects, and has built two proprietary product subsidiaries on the side of its services business: Mirro (a performance management platform used by McDonald's, eMAG, and Sameday) and Regista (an e-government platform connecting citizens to over 1,200 Romanian institutions). Named customers include SAMEDAY, Nexent Bank, HeyBlu, Leroy Merlin Romania, KFC, Brico Depot, Decathlon, Regina Maria, the Romanian Ministry of Environment, Ministry of Finance, ADR, and Electrica Furnizare, with outcomes including €1.2B+/year in processed transaction value, 40M+ transactions, and 135M+ deliveries orchestrated.

Zitec monetizes primarily through long-term, project-based professional services engagements with multi-year enterprise contracts, supplemented by managed application maintenance and recurring revenue from its Mirro and Regista product subsidiaries. GTM motion is sales-led and consultative: direct enterprise engagement, business analysis workshops, PoC development, and transformation roadmaps targeting financial institutions, couriers, retailers, healthcare providers, and government ministries. Headcount is reported as 500+ specialists versus a base firmographic range of 101-250 employees, with 35%+ in senior or leadership roles and a 95% retention rate that the company uses as a differentiation lever. The company is co-led by Co-CEOs and Co-founders Alex Lăpușan and Simona Lăpușan, with Lucian Daia as CTO and Partner, and carries certifications including ISO 9001, PCI DSS compliance experience, HDS for health data, GDPR compliance, and a 2026 B-Corp certification as the first Romanian IT company to achieve it.

Name

Zitec

Legal name

ZITEC COM S.R.L.

Website

https://zitec.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

101–250 employees

Short description

Zitec is a Romanian digital transformation services firm that designs, builds, and operates enterprise software, cloud, data, and AI platforms for clients in financial services, logistics, retail, healthcare, public sector, and energy across 30+ countries.

Ownership category

akta.pro rank

Product category

Custom Software Development & IT Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Computer Programming Services (7371), Services-Management Consulting Services (8742)

akta.pro primary industry

Software Engineering & Application Modernization (BPAHAEAD)

akta.pro secondary industries

Enterprise Application Modernization & Upgrades (incl. S/4HANA, cloud migrations) (BPAEAGAG), Cloud Application Modernization & Refactoring (BPAEACAC)

Keywords

• Custom software development
• Digital transformation services
• AI engineering solutions
• Cloud platform migration
• Managed IT services

Headquarters

HQ city

Bucharest

HQ country

Romania

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services - Project-Based: Custom software development projects delivered through dedicated teams (Product Team as a Service, Project Team as a Service). Engagements span discovery through deployment and maintenance.
2. Managed Services - Application Maintenance: Long-term application maintenance, technical audits, continuous improvement, and support services for delivered solutions.
3. Digital Transformation Consulting: Tech Strategy & Consulting engagements including foundation workshops, business analysis, PoC development, and transformation roadmap services.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels7 records

Core offering

Zitec provides end-to-end digital transformation services for enterprises, including custom software development (Product Team as a Service and Project Team as a Service), AI/ML engineering, cloud migration and modernization on Microsoft Azure and Google Cloud, data analytics, DevOps and security, and ongoing application maintenance. The company also operates two product subsidiaries: Mirro, an HR/performance management platform, and Regista, an e-government platform connecting Romanian citizens to public institutions.

Product overview

Zitec is a digital transformation company offering a portfolio of services including tech strategy consulting, digital solutions development, AI engineering, UX/UI design, data analytics, DevOps/security, cloud transformation, and digital marketing. The company operates two subsidiary products: Mirro (a performance management and HR platform) and Regista (an e-government platform for public administration). The overall offering is structured as a services-led portfolio rather than a unified software product, with technology partnerships with Microsoft and Google Cloud.

Differentiator

Problem solved

Functional benefit

Brands

• Mirro: Performance management platform that combines performance management, culture, feedback, recognition, internal communication, and surveys into a single solution. Used by companies including McDonald's, eMAG, and Sameday.
• Regista
• MakeIT.software

Products and services

• Tech Strategy & Consulting Foundational consulting service including business analysis, PoC development, and transformation roadmap development for organizations undergoing digital transformation.
• Digital Solutions Development End-to-end custom software development offering delivered through Product Team as a Service and Project Team as a Service models, spanning discovery through deployment.
• AI Engineering AI-focused service including AI readiness assessment, use case definition, GenAI and Large Language Models integration, AI-powered automation, and machine learning model development applied to fraud detection, document processing, and operational automation.
• Cloud & Platform Transformation Cloud transformation service delivered as a Microsoft and Google Premier Partner, covering cloud architecture, migration, modernization, and cost optimization with 150+ delivered projects.
• DevOps & Security Infrastructure Infrastructure service covering CI/CD pipelines, DevSecOps, security and compliance, and system reliability engineering.
• Data Analytics & Machine Learning Data-focused service including data strategy and architecture, business intelligence and visualization, and data engineering.
• User Experience & Design UX/UI design service covering user experience design and interface design for digital products.
• Application Maintenance & Evolution Long-term support service covering technical audit, continuous improvement, and maintenance and support for delivered solutions.
• Digital Marketing Marketing service covering demand generation, lead and sales enablement, growth strategy, brand amplification, SEO, and GEO.
• Mirro Performance management platform that combines performance management, culture, feedback, recognition, internal communication, and surveys into a single solution. Used by companies including McDonald's, eMAG, and Sameday.
• Regista E-government platform supporting Romania's public administration digitalization by connecting citizens to 1,200+ institutions through a single e-government account.

Quantifiable outcome

• 40M+ transactions processed yearly on Zitec-built platforms
• +13 more outcomes

Named customers17 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability11 records

Feature5 records

Partnerships

Six partnerships are on record, tiered minor, flagship and core.

• Holland Fintech AssociationminorStrategic or Co-development Partner · 12 May 2025Collaboration hosting first international roundtable in Amsterdam on 'How to Identify & Govern AI Projects in Financial Services'. Exclusive gathering of financial services leaders for candid discussions on AI implementation.
• MicrosoftflagshipTechnology or IntegrationPremier Partner status with 150+ successfully delivered projects. Deep integration expertise in Microsoft Azure, cloud architecture, migration, and modernization. Early access to new capabilities and direct strategic support.
• Google CloudflagshipTechnology or IntegrationPremier Partner status with 150+ successfully delivered cloud projects. AI/ML integration, data analytics, and cloud transformation expertise. 2024 Google Cloud Partner of the Year for Social Impact in EMEA. Early access to new capabilities and direct strategic support.
• DatabrickscoreTechnology or IntegrationTechnology partnership for data analytics and machine learning capabilities. Part of Zitec's technology ecosystem for AI and data engineering solutions.
• #cei1024 Blood Donation InitiativeminorStrategic or Co-development PartnerCommunity initiative in collaboration with Bucharest Blood Transfusion Center. Mobilized 70+ companies and 6,000 donors to save 18,000+ lives over 7 years. Zitec led infrastructure development and organized office blood drives.
• Dăruiește ViațăminorStrategic or Co-development PartnerRomanian healthcare NGO building Romania's first pediatric cancer hospital. Zitec developed donations platform using Cloud Run and CloudSQL, unified operations onto cloud-based platform, and improved scalability and security during high-traffic donation periods.

Scale indicators17 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Endava: UK-listed digital transformation and custom software engineering firm with a major delivery presence in Romania. Same combination of enterprise-grade custom development, cloud, and AI services with public-sector and financial-services vertical depth, almost directly overlap with Zitec's offering.
• Nagarro: Global digital engineering firm with historical Romanian roots, delivering custom software, AI/ML, and cloud transformation to enterprise clients. Operates the same Product-Team-as-a-Service and consulting-led model Zitec uses, at comparable scale.
• Cognizant Softvision: Custom software development arm of Cognizant anchored in Romania/Transylvania, providing application engineering and digital transformation services. Closest head-to-head competitor for Romanian talent and enterprise digital-transformation mandates.
• GlobalLogic (Hitachi): Hitachi-owned digital product engineering services firm with CEE delivery centers and a portfolio very similar to Zitec's (custom software, cloud, embedded, data). Competes for the same enterprise RFPs in financial services and retail.
• PitechPlus: Romanian software services firm offering custom development, cloud, DevOps, and AI/ML to enterprise and public-sector clients. Closest domestic peer by service mix, vertical focus (including public sector), and Senior-team delivery model.
• Fortech: Cluj-based Romanian software development company delivering custom applications, cloud, and data engineering to Western European enterprise clients. Comparable custom-software, nearshoring-led business model with similar headcount scale.

Broad incumbents

• Globant: NYSE-listed digital transformation and AI services firm operating at much larger scale but in the same digital-product, cloud, and AI engineering categories. Often the incumbent against whom Zitec bids for enterprise digital-transformation programs.
• Thoughtworks: Global technology consultancy specializing in custom software, cloud, and data/AI engineering for enterprise clients. Closest strategic peer in culture (engineering-led, premium positioning) and delivery model (Product Team-as-a-Service).
• Capgemini Engineering: Global systems integrator and digital engineering arm of Capgemini with broad portfolio covering cloud transformation, application modernization, and AI engineering. Frequently competes for the same large-enterprise transformation RFPs Zitec pursues.
• Accenture Industry X / Digital Services: Largest global IT services and digital transformation provider with deep Microsoft / Google Cloud alliance practices. Represents the top-end incumbent that smaller CEE firms like Zitec partner with, complement, or compete against on enterprise cloud/AI programs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/zitec
• Facebookfacebook.com/zitec

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zitec