Q Doctor
Q Doctor (MyMed Ltd) provides NHS-approved encrypted video consultation technology for UK NHS GP practices and hospital trusts, with a managed digital locum GP service, operating under Huma from London.
- Company typePrivate
- Founded2015
- HeadquartersLondon, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Q Doctor does
Q Doctor (legal entity MyMed Ltd) is a UK-based healthcare technology company that provides video consultation technology and services to NHS primary care practices, CCGs, and hospital trusts. The company operates two core products under a unified platform: Q doctor, which enables NHS GP practices to conduct secure video consultations with patients using their own GPs or with Q Doctor-supplied digital locum GPs, and Q health, a video consultation product tailored for Secondary and Urgent Care settings, including hospital trusts and Clinical Assessment Services such as the deployment at Lincolnshire Community Health Services NHS Trust. Both products run on an encrypted video consultation platform that meets NHS Digital approved security standards surpassing UK information governance requirements, and integrate modularly with existing PAS or Clinical Systems to support current clinical pathways and provide permission-based access to patient records during consultations. Clinicians on the platform are GMC-registered.
The business model is primarily subscription-based, with revenue derived from NHS contracts and centrally funded procurement frameworks. Q Doctor is an NHS Digital and NHS England approved centrally funded eConsultation supplier for the Covid-19 response, distributing through NHS procurement channels and direct enterprise field sales to GP practices and hospital trusts. The company offers a technology-only deployment (the practice uses its own GPs) and a managed service model where Q Doctor supplies NHS-trained digital GPs as a workforce top-up at a lower cost than traditional locums. The service is provided free of charge to NHS patients whose GP practice uses the platform.
Q Doctor is headquartered at 13th Floor, Millbank Tower, 21-24 Millbank, London, and operates as a subsidiary under Huma, with the website branded "powered by Huma" and customer service enquiries routed through Huma's support infrastructure. The company holds an MHRA Medicine Seller Register listing, reflecting compliance with UK medicines selling regulations. Named milestones include the first Clinical Assessment Service deployment (Lincolnshire Community Health Services NHS Trust, 2019) and the first specialist cardiology video consultation in London (2019).
Q Doctor firmographics
Firmographics- Name
- Q Doctor
- Legal name
- MyMed Ltd
- Website
- https://qdoctor.io
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Q Doctor (MyMed Ltd) provides NHS-approved encrypted video consultation technology for UK NHS GP practices and hospital trusts, with a managed digital locum GP service, operating under Huma from London.
- Ownership category
- akta.pro rank
Q Doctor industry classification
Industry- Product category
- Telehealth Video Consultation Software
- NAICS
- Outpatient Care Centers (6214)
- SIC
- Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology) (HLALABAD)
Keywords
Where Q Doctor is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Q Doctor business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- NHS Funded Video Consultations: Centrally funded eConsultation supplier for the Covid-19 response, providing services to NHS GPs, CCGs, clinicians, and hospital trusts at no cost to patients. Revenue derived from NHS government contracts and funding.
- Digital Locum GP Services: Provides NHS-trained GPs digitally to practices as a top-up service at lower costs than traditional locums, enabling practices to supplement their existing GP capacity remotely.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Others | Free for NHS patients - Video consultation service at no cost to patients when their GP practice uses the platform |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Q Doctor product offering
Product offeringCore offering
Q Doctor (MyMed Ltd) provides NHS Digital and NHS England approved encrypted video consultation technology and digital locum GP services to NHS GP practices, Clinical Commissioning Groups, and hospital trusts. The platform enables secure remote patient consultations across primary, secondary, and urgent care, with integration into NHS clinical systems and access to patient records during consultations. Services are provided free to NHS patients, with revenue generated through NHS contracts.
Product overview
Q Doctor operates as a unified platform-plus-products offering under MyMed Ltd, comprising two distinct video consultation products: Q doctor for primary care (NHS GPs, CCGs, and practices) and Q health for secondary and urgent care (hospitals, trusts, and specialist services). Both products share the same encrypted video infrastructure and can be used independently or in combination, with the platform offering either technology-only deployment (practices use their own GPs) or managed services (Q Doctor provides digital locum GPs). The company is NHS Digital and NHS England approved as a centrally funded eConsultation supplier.
Differentiator
Problem solved
Functional benefit
Brands
- Q Health: Video consultation product tailored for Secondary and Urgent Care settings, enabling hospitals and trusts to conduct secure video consultations with patients.
Products and services
- Q doctor NHS-approved encrypted video consultation platform designed for primary care GP practices, enabling secure remote patient consultations with integration to NHS clinical systems and patient records.
- Q health NHS-approved encrypted video consultation platform designed for secondary and urgent care, enabling secure remote specialist and triage consultations for NHS hospital trusts.
- Digital Locum GP Service Supplementary NHS-trained digital locum GP staffing service provided to NHS GP practices as a top-up workforce solution to address capacity constraints, delivered via the Q Doctor platform.
Quantifiable outcome
- 4.7/5 average patient rating
- +2 more outcomes
Companies that use Q Doctor
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles2 records
Q Doctor technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Q Doctor partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core, flagship and minor.
- NHS DigitalcoreQ Doctor is an NHS Digital approved eConsultation supplier, having met the standards and requirements set by NHS Digital for video consultation technology in the NHS. This approval enables the company to be centrally funded as part of the Covid-19 response.
- NHS EnglandcoreApproved by NHS England as a centrally funded eConsultation supplier for the Covid-19 response. Operating within NHS England's digital health transformation goals including the 30% reduction target for face-to-face outpatient appointments.
- HumacoreQ Doctor is powered by Huma, a digital health technology company. The partnership enables Q Doctor to leverage Huma's platform infrastructure and capabilities for delivering video consultation services to NHS patients.
- Lincolnshire Community Health Services NHS TrustflagshipFirst Clinical Assessment Service deployment going live with NHS Digital approved video consulting. This partnership set a national precedent for clinical assessment services using video consultation technology.
- MHRA (Medicines and Healthcare products Regulatory Agency)minorQ Doctor is listed on the MHRA Medicines Seller Register, indicating regulatory compliance and authorisation for operating in the UK healthcare market.
Scale indicators4 records
Recent moves5 records
Expansion highlights4 records
Q Doctor competitors and assessment
Company assessmentDirect peers
- LloydsPharmacy Online Doctor: UK online doctor service from LloydsPharmacy providing remote consultations and prescriptions via video/online questionnaire; directly comparable in patient-facing consultation and prescribing pathway.
- Push Doctor: UK digital GP video consultation platform serving NHS and private patients with a directly comparable primary care telehealth model, targeting the same NHS practices and patient base as Q Doctor.
- eConsult: NHS-approved eConsultation supplier providing online and video consultation tools to NHS GP practices; the most direct head-to-head competitor within the NHS centrally approved supplier list and similar practice-level workflow.
- Doctor Care Anywhere: UK telehealth provider offering video GP and specialist consultations to insurers, corporates, and NHS channels; overlaps with Q Doctor in clinician-on-demand consulting and NHS-flavored commercial partnerships.
- LIVI: European digital GP service (KRY group) operating across UK NHS and other markets; directly comparable in NHS GP video consultation and remote primary care capacity expansion.
- Babylon Health: Historical UK telehealth leader in NHS GP video consultations (GP at Hand) and private markets; despite corporate restructuring, the NHS-facing technology remains a directly comparable competitor in UK primary care video consultation.
Broad incumbents
- EMIS Group: Major UK supplier of clinical software (EMIS Web) to NHS GP practices; broad incumbent whose installed PAS/clinical system base Q Doctor integrates with and whose product decisions shape practice-level technology adoption.
- AccuRx: NHS-focused communication and consultation platform deeply embedded in UK GP practices via SMS, video, and forms; broader functionality than Q Doctor, often competing for the same practice-level tooling budgets and procurement slots.
Emerging players
- Doccla: UK virtual ward and remote patient monitoring provider working with NHS trusts; adjacent telehealth model sharing the NHS trust customer base rather than direct GP video competition.
- Zava: European online doctor service offering remote consultations and prescriptions across UK and EU markets; comparable online consultation model with partial UK overlap.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Q Doctor social profiles
Digital presenceQ Doctor compliance and trust
Trust signalCompliance1 record
Q Doctor financial estimates
Financial estimateRevenue estimate
Valuation estimate
Q Doctor leadership team
Management profileNumber of profiles
Profiles3 records
Q Doctor funding detail
Funding detailFunding overview
Funding rounds3 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Q Doctor M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Q Doctor
What does Q Doctor do?
Q Doctor (MyMed Ltd) provides NHS Digital and NHS England approved encrypted video consultation technology and digital locum GP services to NHS GP practices, Clinical Commissioning Groups, and hospital trusts. The platform enables secure remote patient consultations across primary, secondary, and urgent care, with integration into NHS clinical systems and access to patient records during consultations. Services are provided free to NHS patients, with revenue generated through NHS contracts.
Is Q Doctor a public or private company?
Q Doctor is a private company. It is classified as corporate owned and is currently operating.
When was Q Doctor founded?
Q Doctor was founded in 2015. It employs 1 to 10 people.
Where is Q Doctor based?
Q Doctor is headquartered in London, United Kingdom, in the Europe region.
How does Q Doctor make money?
Two revenue lines are on record. NHS Funded Video Consultations are the primary driver. The others are digital Locum GP Services.
Who are Q Doctor's main competitors?
Direct peers on record are LloydsPharmacy Online Doctor, Push Doctor, eConsult, Doctor Care Anywhere, LIVI and Babylon Health. Broad incumbents are EMIS Group and AccuRx. Emerging players are Doccla and Zava.
Does Q Doctor have an API?
No public API is recorded for Q Doctor.
What industry is Q Doctor in?
Q Doctor's product category is Telehealth Video Consultation Software. Its primary akta.pro industry code is HLALABAD, Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology). Its NAICS code is 6214 and its SIC code is 8090.