What Whitman-Walker Health does

Whitman-Walker Health is a Washington, D.C.-based nonprofit community health center founded in 1978 that delivers primary care, behavioral health, and specialized services to more than 20,000 patients and clients annually, with a clinical mission centered on HIV/AIDS care, LGBTQ+ healthcare, and gender-affirming care. It operates three clinical sites — the 1525 14th Street NW flagship, the LIZ location at 1377 R Street NW, and the Max Robinson Center — and holds Federally Qualified Health Center (FQHC) status with Federal Public Health Service deemed status, which underpins its safety-net payer mix and regulatory positioning.

The organization's care delivery is supported by a technology stack anchored on the Epic electronic health record, which went live on November 3, 2025 through a partnership with Unity Health Care under the Capital Area Community Health Center (CACHC) collaborative, enabling cross-FQHC data exchange and a unified revenue cycle. Its service portfolio extends beyond HIV and LGBTQ+ primary care into chronic-disease management (exemplified by the Diabetes in Color program), behavioral health, and a translational research arm funded by federal grants, including an approximately $2 million NIH award received in October 2022 to support a dedicated HIV research facility. The organization also maintains active collaborations with Georgetown University, the regional HIE (CRISP), TransLAW, and Social Art and Culture.

Whitman-Walker is funded through a multi-source safety-net revenue model: federal Section 330 grants, Medicaid and Medicare PPS reimbursement, insurance billing, a sliding-fee self-pay scale, philanthropic giving, and extramural research grants. It carries 251–500 employees and is led by a CEO team in transition (Heather Aaron and Ryan Moran, with Ben Brooks serving as Interim Director of Policy), reflecting a generational handoff in executive stewardship as the organization invests in facilities, technology, and program expansion.

Name

Whitman-Walker Health

Legal name

Whitman-Walker Health

Website

https://whitman-walker.org

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

251–500 employees

Short description

Whitman-Walker Health is a Washington, D.C.-based Federally Qualified Health Center founded in 1978 that delivers HIV/AIDS, LGBTQ+, and gender-affirming care to more than 20,000 patients annually across three clinical sites, supported by federal grants, insurance reimbursement, philanthropy, and a translational research arm.

Ownership category

akta.pro rank

Headquarters

HQ city

Washington

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Federal Grant Funding (HRSA / PHS Deemed Status): As a Federally Qualified Health Center receiving HHS funding with Federal Public Health Service deemed status, WWH receives federal grant funding for community health services and HIV/AIDS programs. Reporting on patient demographics and financial information is required to maintain federal grant eligibility.
2. Insurance Reimbursement (Public & Private): Revenue from accepted insurance plans (Medicaid, Medicare, commercial plans, DC Alliance). Patients are screened for insurance eligibility through Public Benefits & Insurance Navigation (PBIN) team. Bills can be paid via MyChart.
3. Sliding Fee Scale Patient Payments: Income-based discount program for patients at or below 200% of Federal Poverty Guidelines; patients must provide household income and family size at registration and every 6 months. Patients without qualifying documentation are responsible for full cost of care.
4. Research Grants (NIH / Federal Research Funding): Targeted federal grants for biomedical research infrastructure. Notable: $2 million grant from NIH Office of AIDS Research for HIV-focused biomedical research space at Max Robinson Center (2022); ongoing partnership with NIH and NIAID on HIV-related clinical trials since 1987.
5. Philanthropy & Donations: Charitable giving through the WWH Foundation including individual donations, event proceeds (Annual Walk & 5K, Gala, Going the Extra Mile benefit), planned giving, and peer support group donations.
6. Programmatic Grants (DC Commission on the Arts and Humanities): Funding from local arts and humanities agencies supporting community health initiatives such as the Diabetes in Color partnership program in Wards 5, 7, and 8.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Whitman-Walker Health is a Federally Qualified Health Center (FQHC) operating three clinical sites in Washington, D.C. that deliver integrated primary medical care, HIV/STI prevention and specialty care, gender-affirming transgender healthcare, behavioral health, dental, pharmacy, on-site insurance navigation, and free legal services (immigration and name/gender change). The Whitman-Walker Institute conducts person-centered HIV clinical research and policy/education programs, including participation in every HIV-related clinical drug trial since 1987. The platform is unified on an Epic electronic health record with the MyChart patient portal, deployed through the Capital Area Community Health Connect (CACHC) Community Connect partnership with Unity Health Care.

Product overview

Whitman-Walker Health (WWH) operates a community health center platform with multiple service modules delivered across three DC locations (1525 14th St NW, LIZ at 1377 R St NW, and Max Robinson Center at 1201 Sycamore Dr SE). The core clinical platform comprises Primary Care, Women's Health (with Gynecology), Transgender Healthcare (Transgender Care, Hormone Therapy, Counseling & Assessment, and the Name and Gender Change Clinic), Pediatrics, HIV/STI Prevention & Care (HIV Testing, PrEP Clinic, PEP, Red Carpet HIV Specialty Care, Anoscopy), Behavioral Health (Psychiatry, Group Psychotherapy across DBT/IFS/Mind-Body/Neurodiversity/Expressive Healing modalities, Youth Mental Health, Integrated Brief Behavioral, Peer Support), Substance Use Treatment Services (WWAS Co-OP, Harm Reduction, MOUD), Dental Health, SMART Immediate Care, Pharmacy, Insurance Navigation, and Legal Services (Immigration). A separate Whitman-Walker Institute arm conducts Health Research, Policy & Education. The entire platform is unified on Epic EHR (live November 3, 2025) via the Community Connect partnership with Unity Health Care (Capital Area Community Health Connect / CACHC), exposing the MyChart patient portal, Care Everywhere/Carequality/CRISP health information exchanges, Epic Telehealth, and SMS text reminders (short code 59036) as patient-facing layers.

Differentiator

Problem solved

Functional benefit

Brands

• Whitman-Walker Institute: The Institute for Health Research & Policy at Whitman-Walker; conducts person-centered public health research, innovative clinical trials, and evidence-based policy solutions.
• Red Carpet
• SMART Immediate Care
• WWAS Co-OP (Whitman-Walker Addiction Services Co-occurring Program)

Products and services

• Primary Care Primary and medical care delivered through the integrated WWH platform at 1525 14th St NW, LIZ (1377 R St NW), and Max Robinson Center, supported by the Epic EHR and MyChart patient portal. Available to insured, under-insured, and uninsured DC residents.
• Women's Health Comprehensive women's health services including gynecology, family planning, contraception, menstrual health, hormone management, pregnancy and prenatal care, and preventive screenings.
• Transgender Healthcare Specialty gender-affirming care following an informed-consent model, including hormone therapy, surgical referrals, behavioral health assessments, Specialty Navigators, and integration with the Name and Gender Change Clinic and free legal support.
• Pediatrics - Care for Young People
• HIV/STI Prevention & Care
• PrEP Clinic
• Red Carpet HIV Specialty Care
• HIV/STI Testing Services
• Behavioral Health
• Psychiatry Services
• Group Psychotherapy
• Peer Support Groups
• Substance Use Treatment Services
• Medication for Opioid Use Disorder (MOUD)
• WWAS Co-OP (Co-occurring Outpatient Substance Use Treatment)
• Harm Reduction Program
• Integrated Brief Behavioral (IBB)
• Youth Mental Health
• Dental Health
• SMART Immediate Care
• Pharmacy
• Insurance Navigation Services
• Legal Services
• Immigration Legal Assistance
• Name and Gender Change Clinic
• Hormone Therapy
• Transgender Counseling & Assessment
• Gynecology
• The Whitman-Walker Institute (Health Research & Policy)
• MyChart Patient Portal

Quantifiable outcome

• Serves more than 20,000 patients and clients each year
• +4 more outcomes

Segments8 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature7 records

Partnerships

Nine partnerships are on record, tiered core, flagship and minor.

• Social Art and Culture (Washington, D.C. nonprofit)coreStrategic or Co-development Partner · 25 February 2026Partnered with WWH and Georgetown University to launch Artivists for Health: Diabetes in Color (DIC), an art-based health initiative offering free monthly Creative Care Sessions (cultural somatic dance, sound healing, culinary arts) for adults aged 45-64 with Type 2 diabetes in Wards 5, 7, and 8. Launched March 21, 2026 during National Nutrition Month.
• Georgetown University Stress, Health, and Development LabcoreStrategic or Co-development Partner · 25 February 2026Academic research partner for the Diabetes in Color initiative; supports data collection on self-reported health outcomes to evaluate the social prescribing model for chronic disease care replicability in the Mid-Atlantic region.
• Unity Health Care (Capital Area Community Health Connect / CACHC)flagshipStrategic or Co-development Partner · 3 November 2025WWH partnered with Unity Health Care to deploy the Epic electronic health record system via the Community Connect program, branded as Capital Area Community Health Connect (CACHC). Both organizations remain independent but share a unified medical record, single MyChart account, and shared care coordination. The Epic go-live occurred on November 3, 2025.
• Epic Systems CorporationflagshipTechnology or IntegrationWWH adopted Epic as its electronic health record system, including the MyChart patient portal, Epic's telehealth system, Care Everywhere interoperability framework, and connection to the Carequality national network. Epic hosts the unified platform accessed by both WWH and Unity Health Care under the Community Connect program.
• CRISP (Chesapeake Regional Information System for our Patients)coreTechnology or IntegrationWWH participates in CRISP, a regional health information exchange covering the District of Columbia, Maryland, Virginia, West Virginia, and Delaware. CRISP enables view-only sharing of clinical information across participating providers in the region.
• National Institutes of Health (NIH) and NIAIDflagshipStrategic or Co-development PartnerLongstanding research partnership with NIH (Director: Monica Bertagnolli, MD) and NIAID (Director: Jeanne Marrazzo, MD, MPH). WWH's research team has been involved in every HIV-related clinical drug trial since 1987, representing an ongoing scientific collaboration on HIV/AIDS research.
• TransLAWcoreImplementation/ SI/ Consulting PartnerTransLAW collaborates with Whitman-Walker Health to deliver Name and Gender Change Clinics, providing counseling and legal assistance for transgender and non-binary clients seeking court orders, driver's license updates, passport changes, birth certificate updates, and other identity document corrections across DC, Maryland, and Virginia.
• HIPS (Harm Reduction Injection Support / hips.org)minorOthersReferral partner providing syringe exchange, safer injection supplies, safer sex supplies, naloxone (Narcan), and mobile outreach services in Washington, D.C. WWH directs patients to HIPS for harm reduction supplies and resources.
• Care Everywhere / Carequality (national health information exchange network)coreTechnology or IntegrationWWH participates in Epic's Care Everywhere health information exchange and the Carequality national network, enabling interoperable two-way record sharing with Epic-based providers across the U.S. and internationally (including George Washington Medical Faculty Associates, Inova, and Johns Hopkins in the DC region).

Scale indicators9 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Mazzoni Center: Philadelphia-based LGBTQ+ health and wellness center offering primary care, HIV services, gender-affirming care, and behavioral health. Direct regional peer with comparable service lines and patient population.
• Fenway Health: Boston-based FQHC and research institution serving LGBTQ+ communities, with deep HIV clinical trial activity and integrated medical/behavioral/dental services. Comparable in scale, research portfolio, and integrated-care model.
• Callen-Lorde Community Health Center: NYC-based FQHC focused on LGBTQ+ communities, people living with HIV, and gender-affirming care. Direct peer in mission, service mix, and FQHC funding model; the New York analog of Whitman-Walker.
• Equitas Health: Ohio-based FQHC focused on LGBTQ+ healthcare, HIV care, and gender-affirming services, with multiple clinical sites. Comparable in mission, FQHC structure, and integrated care delivery across multiple locations.
• Legacy Community Health: Houston-based FQHC with strong LGBTQ+, HIV, and gender-affirming care programs serving a large and diverse patient base. Comparable in FQHC model, integrated services, and emphasis on underserved populations.
• Howard Brown Health: Chicago-based FQHC specializing in LGBTQ+ healthcare, HIV/AIDS care, and gender-affirming services. Closest national analog to Whitman-Walker in mission, patient mix, and integrated service model, and runs an active research arm.
• Chase Brexton Health Care: Federally Qualified Health Center in Baltimore, MD focused on LGBTQ+ care, HIV services, and integrated primary care. Directly comparable as a mid-Atlantic FQHC serving a similar community with primary care, behavioral health, and gender-affirming services.
• Los Angeles LGBT Center: Large multi-service LGBTQ+ organization offering primary medical care, mental health, HIV services, legal, and housing in Los Angeles. Comparable service breadth and community-centered mission; significantly larger in scale.

Broad incumbents

• Unity Health Care: Large Washington, D.C.-based FQHC and Whitman-Walker's CACHC/Epic Community Connect partner. Comparable as a multi-site D.C. FQHC; not LGBTQ+-specialized but a direct local partner and shared-records counterparty.
• Planned Parenthood Federation of America: National nonprofit providing sexual and reproductive healthcare including HIV testing, PrEP, and transgender hormone therapy at many sites. Adjacent rather than direct — overlapping in HIV/STI and gender-affirming services but broader reproductive health mandate.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/whitmanwalker
• Facebookfacebook.com/whitmanwalker
• LinkedInlinkedin.com/company/whitman-walker
• Instagraminstagram.com/whitmanwalker
• TikToktiktok.com/@whitmanwalker
• Xx.com/whitmanwalker

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries4 records

Funding overview

Funding rounds3 records

Investors3 records

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Whitman-Walker Health