RideLink
RideLink is an AI-powered logistics operating system that connects shippers with 5,000+ verified carriers across ocean, air, and ground freight in 50+ markets. Its Adrian AI conversational agent automates customs, tracking, tax calculation, and RFQs for enterprise, mid-market, and SMB customers primarily in Africa.
- Company typePrivate
- Founded2024
- HeadquartersBerkeley, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What RideLink does
RideLink is an AI-powered logistics operating system that connects shippers with carriers across ocean, air, and ground freight, with automated customs clearance and end-to-end supply chain visibility spanning 50+ markets. The company positions itself as 'The OS for Global Logistics,' built around Adrian AI — a conversational agent that handles customs documentation, port congestion predictions, cargo tracking, tax calculations, and RFQ generation in English, Swahili, and French. The platform combines a 5,000+ carrier network with specialized modules for ocean freight (FCL/LCL optimization, route planning), air cargo (express/charter, dangerous goods), automated customs (HS code verification, document OCR), and embedded financing through the RideLink Boost program.
RideLink firmographics
Firmographics- Name
- RideLink
- Legal name
- RideLink Inc.
- Website
- https://ride-link.com
- Company type
- Private
- Founded year
- 2024
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- RideLink is an AI-powered logistics operating system that connects shippers with 5,000+ verified carriers across ocean, air, and ground freight in 50+ markets. Its Adrian AI conversational agent automates customs, tracking, tax calculation, and RFQs for enterprise, mid-market, and SMB customers primarily in Africa.
- Ownership category
- akta.pro rank
RideLink industry classification
Industry- Product category
- Logistics Technology Software
- NAICS
- Freight Transportation Arrangement (488510)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- Shipper-Carrier Direct Contracting Networks (TLAEAJAC)
- akta.pro secondary industry
- Dedicated Lanes & Mini-Bid / RFP Marketplace Platforms (TLAEAJAG)
Keywords
Where RideLink is headquartered
LocationHeadquarters
- HQ city
- Berkeley
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
RideLink business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Freight Matching and Logistics Services: Revenue generated from freight matching services across ocean, air, and ground logistics. The platform connects shippers with verified carriers and takes a transaction fee or service commission on completed shipments.
- Subscription/Platform Access: Enterprise customers likely pay subscription fees for access to the AI-powered logistics OS, including advanced features like predictive analytics, automated customs, and compliance tools.
- Embedded Financing (Boost Program): RideLink Boost provides embedded financing to partners, generating revenue through financing arrangements with carriers and logistics partners. Subject to due diligence and terms.
- AI Services and API Access: Revenue from Adrian AI services including tax calculations, cargo tracking, and shipping quote generation, potentially monetized through usage-based or API call fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise logistics platform with full feature access |
| Transaction based/ take rate | Pay-as-you-go | Usage-based freight and logistics transaction fees |
Go-to-market motion4 records
Distribution channels4 records
Marketing channels5 records
RideLink product offering
Product offeringCore offering
RideLink operates an AI-powered logistics operating system that connects shippers with verified carriers across ocean, air, and ground freight, offering automated customs clearance and end-to-end supply chain visibility in 50+ markets. The core differentiator is Adrian, a conversational logistics AI agent that handles freight matching, route optimization, tax calculations, cargo tracking, and customs documentation through text and voice interfaces. Revenue is generated via transaction fees on completed shipments, enterprise subscriptions, embedded financing through the Boost program, and AI service usage.
Product overview
RideLink is an AI-powered logistics operating system (The OS for Global Logistics) that provides a unified platform for freight matching, cross-border automation, and supply chain visibility across 50+ markets. The core platform integrates multiple modules including Adrian AI (conversational logistics assistant), Intelligent Ocean Logistics (ocean freight), Smart Air Cargo Solutions (air freight), Automated Customs (clearance automation), and RideLink Boost (partner financing). The product architecture centers on Adrian AI as the primary interface for voice/text interactions handling cargo tracking, tax calculations, RFQ generation, and customs documentation, with specialized freight modules for ocean and air cargo optimization.
Differentiator
Problem solved
Functional benefit
Brands
- Adrian AI: The company's AI logistics assistant that handles customs documentation, cargo tracking, tax calculations, shipping quotes, and port congestion predictions. Available as a conversational AI with multi-lingual support (English, Swahili, French) and also accessible via ChatGPT.
Products and services
- RideLink Platform AI-powered logistics operating system that connects shippers with verified carriers and provides end-to-end supply chain visibility, freight matching, and cross-border automation across 50+ markets for enterprise logistics customers.
- Adrian AI Conversational AI logistics agent that handles customs documentation, cargo tracking, tax calculations, RFQ generation, port congestion predictions, and shipping quotes in English, Swahili, and French for shippers, carriers, and logistics teams.
- Intelligent Ocean Logistics Ocean freight platform offering FCL and LCL optimization, port-to-port container visibility, dynamic route planning, and carrier rate benchmarking for businesses moving containerized cargo globally.
- Smart Air Cargo Solutions Air freight network providing express and charter options, real-time flight tracking, dangerous goods handling, and airport-to-door delivery for time-critical and high-value shipments across major global cargo corridors.
- Automated Customs Clearance AI-powered customs clearance service that reduces border delays by up to 70% through HS Code verification, duty estimations, document OCR, and instant clearance processing for cross-border shippers and logistics teams.
- RideLink Boost Embedded financing and tailored support program that helps carriers and logistics partners grow their business, subject to due diligence and eligibility verification.
- Adrian on ChatGPT Adrian AI logistics assistant available as a ChatGPT plugin, enabling users to access cargo tracking, tax calculations, and shipping quotes through the ChatGPT interface without separate signup.
Quantifiable outcome
- 30% cost reduction for customers using the platform
- +6 more outcomes
Companies that use RideLink
Customer profileNamed customers16 records
Segments3 records
Ideal customer profiles3 records
RideLink technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability11 records
Feature6 records
RideLink partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- OpenAIcoreRideLink uses OpenAI as an AI service provider to power Adrian AI functionality. User inputs including text prompts, voice recordings, images, documents, and logistics data are transmitted to OpenAI for processing to generate AI-powered responses, voice interactions, and document analysis. This is a critical technology partnership enabling the core Adrian AI product.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
RideLink competitors and assessment
Company assessmentDirect peers
- Flexport: Digital freight forwarder offering ocean, air, and ground freight with a technology platform for shippers. Closest direct comparable to RideLink's multi-modal freight marketplace + AI automation model, though operating at vastly larger scale and primarily in developed markets.
- Freightos: Online freight marketplace enabling instant ocean and air freight booking, rate comparison, and e-booking. Directly comparable to RideLink's freight matching and RFQ generation capabilities via Adrian AI, with similar SaaS-plus-transaction revenue model.
- project44: Supply chain visibility platform offering real-time tracking, predictive ETA, and carrier integrations across modes. Comparable to RideLink's end-to-end visibility and predictive disruption alerts, with deeper TMS integrations but less emerging-market focus.
- Uber Freight: Digital freight marketplace connecting shippers with carriers, with TMS and managed transportation services. Directly comparable business model to RideLink's shipper-carrier matching platform, backed by significantly larger capital.
- FourKites: Supply chain visibility and predictive analytics platform across ocean, air, road, and rail. Comparable to RideLink's predictive disruption alerts and end-to-end visibility capabilities, primarily serving North American and European enterprise shippers.
Regional players
- Lori Systems: African digital logistics platform connecting cargo owners with truck operators across East and West Africa. Most direct regional peer to RideLink's African freight matching focus, operating in overlapping markets (Kenya, Uganda, Nigeria).
- Sendy: Kenyan on-demand delivery and logistics platform connecting businesses with truck, van, and motorbike drivers. Comparable regional peer in East African logistics marketplace space, though more focused on last-mile and B2B delivery than international freight.
- KoboGo: African e-commerce and logistics platform enabling cross-border commerce and fulfilment. Comparable to RideLink's African cross-border logistics focus, particularly for e-commerce shippers like Jumia (also a RideLink customer).
Broad incumbents
- DHL Global Forwarding: World's largest freight forwarder with digital platforms for ocean, air, and road freight plus customs brokerage. Comparable to RideLink's multi-modal freight + customs offering as part of a much broader portfolio, with established enterprise relationships in 50+ markets.
- Maersk: Global integrated container logistics company offering ocean shipping, landside logistics, and customs via digital platforms. Comparable to RideLink's ocean freight + customs automation capabilities as part of a far larger end-to-end logistics portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
RideLink social profiles
Digital presenceRideLink compliance and trust
Trust signalCompliance1 record
RideLink financial estimates
Financial estimateRevenue estimate
Valuation estimate
RideLink leadership team
Management profileNumber of profiles
Profiles1 record
RideLink funding detail
Funding detailFunding overview
Funding rounds12 records
Investors15 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RideLink M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RideLink
What does RideLink do?
RideLink operates an AI-powered logistics operating system that connects shippers with verified carriers across ocean, air, and ground freight, offering automated customs clearance and end-to-end supply chain visibility in 50+ markets. The core differentiator is Adrian, a conversational logistics AI agent that handles freight matching, route optimization, tax calculations, cargo tracking, and customs documentation through text and voice interfaces. Revenue is generated via transaction fees on completed shipments, enterprise subscriptions, embedded financing through the Boost program, and AI service usage.
Is RideLink a public or private company?
RideLink is a private company. It is classified as venture growth investor backed and is currently operating.
When was RideLink founded?
RideLink was founded in 2024. It employs 11 to 50 people.
Where is RideLink based?
RideLink is headquartered in Berkeley, United States, in the North America region.
How does RideLink make money?
Four revenue lines are on record. Freight Matching and Logistics Services are the primary driver. The others are subscription/Platform Access, embedded Financing (Boost Program) and AI Services and API Access.
Who are RideLink's main competitors?
Direct peers on record are Flexport, Freightos, project44, Uber Freight and FourKites. Regional players are Lori Systems, Sendy and KoboGo. Broad incumbents are DHL Global Forwarding and Maersk.
Does RideLink have an API?
No public API is recorded for RideLink.
What industry is RideLink in?
RideLink's product category is Logistics Technology Software. Its primary akta.pro industry code is TLAEAJAC, Shipper-Carrier Direct Contracting Networks, with a secondary code of TLAEAJAG, Dedicated Lanes & Mini-Bid / RFP Marketplace Platforms. Its NAICS code is 488510 and its SIC code is 4731.