RideLink

What RideLink does

RideLink is an AI-powered logistics operating system that connects shippers with carriers across ocean, air, and ground freight, with automated customs clearance and end-to-end supply chain visibility spanning 50+ markets. The company positions itself as 'The OS for Global Logistics,' built around Adrian AI — a conversational agent that handles customs documentation, port congestion predictions, cargo tracking, tax calculations, and RFQ generation in English, Swahili, and French. The platform combines a 5,000+ carrier network with specialized modules for ocean freight (FCL/LCL optimization, route planning), air cargo (express/charter, dangerous goods), automated customs (HS code verification, document OCR), and embedded financing through the RideLink Boost program.

Name

RideLink

Legal name

RideLink Inc.

Website

https://ride-link.com

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

11–50 employees

Short description

RideLink is an AI-powered logistics operating system that connects shippers with 5,000+ verified carriers across ocean, air, and ground freight in 50+ markets. Its Adrian AI conversational agent automates customs, tracking, tax calculation, and RFQs for enterprise, mid-market, and SMB customers primarily in Africa.

Ownership category

akta.pro rank

Product category

Logistics Technology Software

NAICS

Freight Transportation Arrangement (488510)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Shipper-Carrier Direct Contracting Networks (TLAEAJAC)

akta.pro secondary industry

Dedicated Lanes & Mini-Bid / RFP Marketplace Platforms (TLAEAJAG)

Keywords

• Freight matching platform
• AI logistics software
• Cross-border automation
• Supply chain visibility
• Customs clearance automation

Headquarters

HQ city

Berkeley

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Freight Matching and Logistics Services: Revenue generated from freight matching services across ocean, air, and ground logistics. The platform connects shippers with verified carriers and takes a transaction fee or service commission on completed shipments.
2. Subscription/Platform Access: Enterprise customers likely pay subscription fees for access to the AI-powered logistics OS, including advanced features like predictive analytics, automated customs, and compliance tools.
3. Embedded Financing (Boost Program): RideLink Boost provides embedded financing to partners, generating revenue through financing arrangements with carriers and logistics partners. Subject to due diligence and terms.
4. AI Services and API Access: Revenue from Adrian AI services including tax calculations, cargo tracking, and shipping quote generation, potentially monetized through usage-based or API call fees.

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels5 records

Core offering

RideLink operates an AI-powered logistics operating system that connects shippers with verified carriers across ocean, air, and ground freight, offering automated customs clearance and end-to-end supply chain visibility in 50+ markets. The core differentiator is Adrian, a conversational logistics AI agent that handles freight matching, route optimization, tax calculations, cargo tracking, and customs documentation through text and voice interfaces. Revenue is generated via transaction fees on completed shipments, enterprise subscriptions, embedded financing through the Boost program, and AI service usage.

Product overview

RideLink is an AI-powered logistics operating system (The OS for Global Logistics) that provides a unified platform for freight matching, cross-border automation, and supply chain visibility across 50+ markets. The core platform integrates multiple modules including Adrian AI (conversational logistics assistant), Intelligent Ocean Logistics (ocean freight), Smart Air Cargo Solutions (air freight), Automated Customs (clearance automation), and RideLink Boost (partner financing). The product architecture centers on Adrian AI as the primary interface for voice/text interactions handling cargo tracking, tax calculations, RFQ generation, and customs documentation, with specialized freight modules for ocean and air cargo optimization.

Differentiator

Problem solved

Functional benefit

Brands

• Adrian AI: The company's AI logistics assistant that handles customs documentation, cargo tracking, tax calculations, shipping quotes, and port congestion predictions. Available as a conversational AI with multi-lingual support (English, Swahili, French) and also accessible via ChatGPT.

Products and services

• RideLink Platform AI-powered logistics operating system that connects shippers with verified carriers and provides end-to-end supply chain visibility, freight matching, and cross-border automation across 50+ markets for enterprise logistics customers.
• Adrian AI Conversational AI logistics agent that handles customs documentation, cargo tracking, tax calculations, RFQ generation, port congestion predictions, and shipping quotes in English, Swahili, and French for shippers, carriers, and logistics teams.
• Intelligent Ocean Logistics Ocean freight platform offering FCL and LCL optimization, port-to-port container visibility, dynamic route planning, and carrier rate benchmarking for businesses moving containerized cargo globally.
• Smart Air Cargo Solutions Air freight network providing express and charter options, real-time flight tracking, dangerous goods handling, and airport-to-door delivery for time-critical and high-value shipments across major global cargo corridors.
• Automated Customs Clearance AI-powered customs clearance service that reduces border delays by up to 70% through HS Code verification, duty estimations, document OCR, and instant clearance processing for cross-border shippers and logistics teams.
• RideLink Boost Embedded financing and tailored support program that helps carriers and logistics partners grow their business, subject to due diligence and eligibility verification.
• Adrian on ChatGPT Adrian AI logistics assistant available as a ChatGPT plugin, enabling users to access cargo tracking, tax calculations, and shipping quotes through the ChatGPT interface without separate signup.

Quantifiable outcome

• 30% cost reduction for customers using the platform
• +6 more outcomes

Named customers16 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability11 records

Feature6 records

Partnerships

One partnership is on record.

• OpenAIcoreTechnology or IntegrationRideLink uses OpenAI as an AI service provider to power Adrian AI functionality. User inputs including text prompts, voice recordings, images, documents, and logistics data are transmitted to OpenAI for processing to generate AI-powered responses, voice interactions, and document analysis. This is a critical technology partnership enabling the core Adrian AI product.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Flexport: Digital freight forwarder offering ocean, air, and ground freight with a technology platform for shippers. Closest direct comparable to RideLink's multi-modal freight marketplace + AI automation model, though operating at vastly larger scale and primarily in developed markets.
• Freightos: Online freight marketplace enabling instant ocean and air freight booking, rate comparison, and e-booking. Directly comparable to RideLink's freight matching and RFQ generation capabilities via Adrian AI, with similar SaaS-plus-transaction revenue model.
• project44: Supply chain visibility platform offering real-time tracking, predictive ETA, and carrier integrations across modes. Comparable to RideLink's end-to-end visibility and predictive disruption alerts, with deeper TMS integrations but less emerging-market focus.
• Uber Freight: Digital freight marketplace connecting shippers with carriers, with TMS and managed transportation services. Directly comparable business model to RideLink's shipper-carrier matching platform, backed by significantly larger capital.
• FourKites: Supply chain visibility and predictive analytics platform across ocean, air, road, and rail. Comparable to RideLink's predictive disruption alerts and end-to-end visibility capabilities, primarily serving North American and European enterprise shippers.

Regional players

• Lori Systems: African digital logistics platform connecting cargo owners with truck operators across East and West Africa. Most direct regional peer to RideLink's African freight matching focus, operating in overlapping markets (Kenya, Uganda, Nigeria).
• Sendy: Kenyan on-demand delivery and logistics platform connecting businesses with truck, van, and motorbike drivers. Comparable regional peer in East African logistics marketplace space, though more focused on last-mile and B2B delivery than international freight.
• KoboGo: African e-commerce and logistics platform enabling cross-border commerce and fulfilment. Comparable to RideLink's African cross-border logistics focus, particularly for e-commerce shippers like Jumia (also a RideLink customer).

Broad incumbents

• DHL Global Forwarding: World's largest freight forwarder with digital platforms for ocean, air, and road freight plus customs brokerage. Comparable to RideLink's multi-modal freight + customs offering as part of a much broader portfolio, with established enterprise relationships in 50+ markets.
• Maersk: Global integrated container logistics company offering ocean shipping, landside logistics, and customs via digital platforms. Comparable to RideLink's ocean freight + customs automation capabilities as part of a far larger end-to-end logistics portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/ridelinkltd
• Facebookfacebook.com/Ridelinkltd

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds12 records

Investors15 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RideLink