Frontier
FrontierBPM is a US cloud software and data management provider serving pharmaceutical, biotechnology, CRO, and health services companies with four proprietary platforms for patient engagement, decentralized clinical trials, data analytics, and pharmacovigilance, delivered through enterprise sales and professional services.
- Company typePrivate
- Founded2013
- HeadquartersBlue Bell, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Frontier does
Frontier, doing business as FrontierBPM (legal name Frontier-IQ Inc.), is a US-based cloud software and data management provider founded in 2013 and headquartered in Blue Bell, Pennsylvania. The company targets the Life Sciences and Healthcare verticals — specifically pharmaceutical manufacturers, biotechnology firms, Contract Research Organizations (CROs), and health services companies — and delivers its offerings through a portfolio of four proprietary platforms: PATIENT-FOCUS™ (multi-channel patient engagement, market access, benefit management, and CRM), CLINICAL-IQ™ (decentralized clinical trial management with eConsent, eRecruitment, and EDC/CTMS/eCOA/ePRO integration), DATA-IQ™ (data integration, governance, analytics, and visualization with a 99.5% uptime SLA), and PV-SECURE™ (pharmacovigilance case processing with E2B ingestion and AI-rule-based auto-coding). The technology stack is cloud-native, deployed on AWS, Microsoft Azure, and Google Cloud, and operates inside regulated environments compliant with HIPAA, 21 CFR Part 11, FedRAMP, HITECH/HITRUST, GDPR, and GxP.
The business model combines custom-built or subscription software licensing with deep professional services and managed data services. FrontierBPM sells through a direct, sales-led enterprise motion with multi-year contracts and quote-based pricing, supported by a "Connect With An Expert" consultative CTA and complemented by an extensive partner ecosystem spanning hyperscalers (AWS, Azure, Google Cloud), low-code/BPM platforms (Appian, Pega/EY), CRM (Salesforce), data integration (Informatica, SnapLogic, TIBCO), and a network of specialty pharmacies and PBMs for downstream distribution. The company employs 51–100 professionals across offices in Blue Bell (HQ), Philadelphia, Saint Petersburg, Austin, and a delivery center in Hyderabad, India, with Boston and London offices listed as coming soon. Named enterprise clients include Pfizer, Bristol Myers Squibb, Roche, Genentech, GE Healthcare, BioMarin, Ultragenyx, Agios, Labcorp, ICON, Parexel, Covance, and Intarcia, and FrontierBPM reports a 95% client retention rate.
Frontier firmographics
Firmographics- Name
- Frontier
- Legal name
- Frontier-IQ Inc.
- Website
- https://frontierbpm.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- FrontierBPM is a US cloud software and data management provider serving pharmaceutical, biotechnology, CRO, and health services companies with four proprietary platforms for patient engagement, decentralized clinical trials, data analytics, and pharmacovigilance, delivered through enterprise sales and professional services.
- Ownership category
- akta.pro rank
Frontier industry classification
Industry- Product category
- Life Sciences Software Platforms
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Clinical Trial Informatics (EDC/CTMS/eCOA/eTMF) (HLAGAJAM)
- akta.pro secondary industry
- Medication Pricing, Copay Assistance & Patient Financial Support Tools (HLACAKAN)
Keywords
Where Frontier is headquartered
LocationHeadquarters
- HQ city
- Blue Bell
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
Frontier business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Professional Services: Deep domain expertise providing advisory and professional services excellence, including full cloud-based system implementation, information and data strategy, complex software development, HIPAA compliance and regulatory focus, GxP, GDPR and 21 CFR Part-11 System Validation.
- Software Applications (Custom or Subscription): Cloud-based software applications delivered as custom implementations or subscription models, including PATIENT-FOCUS™, CLINICAL-IQ™, DATA-IQ™, and PV-SECURE™ platforms.
- Data Management Solutions: Complex data services solutions providing data integrity, governance, integration, and analytics services for clinical trial, patient services, quality and compliance needs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise custom pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
Frontier product offering
Product offeringCore offering
FrontierBPM delivers end-to-end cloud-based software applications and data management solutions for Life Sciences and Healthcare organizations. Its portfolio comprises four proprietary platforms — PATIENT-FOCUS™ (patient engagement and market access), CLINICAL-IQ™ (decentralized clinical trial management), DATA-IQ™ (data integration and analytics), and PV-SECURE™ (pharmacovigilance) — sold via enterprise subscriptions and complemented by professional services for implementation, validation, and managed data operations.
Product overview
FrontierBPM is a cloud-based software and data management company serving Life Sciences and Healthcare, offering a platform-plus-modules architecture built around four core branded products: PATIENT-FOCUS™ (patient engagement and market access), CLINICAL-IQ™ (DCT and clinical trial management), DATA-IQ™ (data integration, analytics, and governance), and PV-SECURE™ (pharmacovigilance case processing). These are complemented by compliance services including REMS/RMP Solutions and Adherence and Governance offerings. The company delivers these through digital automation, configurable workflows, and API integration capabilities, primarily serving pharmaceutical companies, biotechs, CROs, and health services organizations.
Differentiator
Problem solved
Functional benefit
Brands
- PATIENT-FOCUS™: Workflow driven, configurable patient engagement capabilities in a compliant, secure environment for patient services, enrollment, and care management.
- CLINICAL-IQ™
- DATA-IQ™
- PV-SECURE™
Products and services
- PATIENT-FOCUS™ A fully-configurable, cost-effective patient engagement solution that connects Patients, Providers, and Payers, delivering workflow-driven multi-channel CRM functionality for patient access enrollment, referral and benefit management, dynamic HCP and patient portals, and operational reporting in a HIPAA and 21 CFR Part 11 compliant cloud environment, targeted at pharmaceutical, biotech, CRO, and health services organizations.
- CLINICAL-IQ™ A patient-centric clinical trial management solution supporting Decentralized Clinical Trials (DCT) with remote trial management, eRecruitment, eConsent, dynamic portals, automated recruitment and enrollment, HIPAA and 21 CFR Part 11 compliant site initiation, and integration with eCOA, ePRO, EDC, and CTMS systems, designed for pharma, biotech, and CRO sponsors to accelerate patient connectivity and compress study timelines.
- DATA-IQ™ An intelligent analytics and data management platform that ensures data is clean, healthy, and uninterrupted at every stage, providing data integration, integrity, governance, application and API integration, self-service data discovery, rapid data ingestion, and stewardship across cloud, multi-cloud, and hybrid environments with a 99.5% production uptime SLA, designed for Life Sciences and Healthcare data programs.
- PV-SECURE™ A fully-integrated pharmacovigilance software application for adverse event case processing with multi-channel entry, automated ingestion via E2B, REST, SOAP, and custom APIs, batch imports, OCR capabilities, configurable AI rules for auto-coding (MedDRA, WHO Drug, NDC), dynamic workflows, and automated reporting for CIOMS, MedWatch, E2B, and eMDR global regulations in a 21 CFR Part 11 compliant environment.
- REMS/RMP Solutions Automated digital solutions for Risk Evaluation and Mitigation Strategy (REMS) and Risk Management Plan (RMP) compliance, featuring patient, product, prescriber, and pharmacy-focused workflows with configurable management and program tracking capabilities delivered on a cloud-based platform for pharmaceutical manufacturers.
- Adherence and Governance Services Compliance services covering SOP development, SDLC adherence, test plan execution, CAPA Quality Management, system validation readiness, and adherence to 21 CFR Part 11, HITECH/HITRUST, PII/PHI/HIPAA, GDPR, and GxP regulatory frameworks, delivered to pharmaceutical, biotech, CRO, and health services clients.
Quantifiable outcome
- 95% client retention rate
- +3 more outcomes
Companies that use Frontier
Customer profileNamed customers13 records
Segments4 records
Ideal customer profiles4 records
Frontier technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration20 records
Feature4 records
Frontier partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered core and minor.
- AWS (Amazon Web Services)coreTechnology partner providing cloud infrastructure foundation for FrontierBPM's cloud-based solutions. Supported environments include AWS with VPN connectivity and AWS Direct Connect options.
- Microsoft AzurecoreCloud infrastructure partner providing Azure-based deployment options for FrontierBPM solutions. Part of the Microsoft strategic partnership.
- Google CloudcoreCloud infrastructure partner providing Google Cloud Platform options for FrontierBPM deployments.
- AppiancoreLow-code automation platform partner. FrontierBPM maintains Appian certified architects for system implementation (Appian Lead System Architect, Appian System Architect positions listed in careers).
- Pega (EY)coreStrategic technology partnership for business process management and CRM capabilities. EY Pega logo appears in partner section.
- SalesforcecoreCRM platform integration partner supporting PATIENT-FOCUS™ multi-channel CRM functionality.
- MicrosoftcoreStrategic partner providing cloud infrastructure (Azure) and enterprise software ecosystem integration.
- PwC (PricewaterhouseCoopers)minorStrategic consulting partner for implementation and professional services engagements.
- AssistRxminorHealthcare technology partner focused on patient access and therapy initiation solutions.
- HighpointminorHealthcare technology partner for solutions delivery.
- Panther (Specialty Pharmacy)minorStrategic healthcare partner - specialty pharmacy distribution channel for patient medication access.
- AllCare Plus PharmacyminorSpecialty pharmacy partner for patient medication fulfillment.
- CVS PharmacyminorMajor pharmacy chain partner for patient medication access and distribution.
- Orsini (Specialty Pharmacy)minorSpecialty pharmacy partner for rare disease and specialty medication distribution.
- Express ScriptsminorPharmacy benefit management (PBM) partner for prescription benefit administration and patient access.
- AC (Accredo)minorSpecialty pharmacy partner (Accredo) for complex medication distribution.
Scale indicators6 records
Recent moves1 record
Expansion highlights6 records
Frontier competitors and assessment
Company assessmentDirect peers
- ArisGlobal: ArisGlobal provides LifeSphere SaaS for pharmacovigilance, regulatory, and safety — a near-direct overlap with PV-SECURE™ and targeting the same mid-to-large pharma buyers for adverse-event case processing automation.
- Saama Technologies: Saama provides AI-driven clinical data analytics, patient services, and life sciences data platforms for pharma — directly comparable to FrontierBPM's DATA-IQ™ and clinical operations offerings.
- Medidata Solutions (Dassault Systèmes): Medidata offers the Rave EDC/CTMS/eCOA platform for clinical trials — directly overlapping with CLINICAL-IQ™'s eCOA/ePRO/EDC/CTMS integration story and the same pharma/CRO buyer set.
- Veeva Systems: Veeva provides a cloud platform spanning clinical (Veeva Vault Clinical), regulatory, quality, and safety for life sciences. FrontierBPM competes head-to-head in pharma customer accounts with a comparable Vault-style suite, although Veeva is far larger and broader.
- Sparta Systems (Honeywell): Sparta provides TrackWise quality management software widely used in pharma/biotech — comparable to FrontierBPM's compliance, validation, and GxP offerings for regulated life sciences environments.
- Pegasystems (Pega): Pega provides low-code BPM and CRM for life sciences (Pega Customer Decision Hub, Healthcare/Life Sciences) — directly comparable to PATIENT-FOCUS™'s workflow-driven multi-channel CRM and the company's Pega implementation partnership.
- Instem: Instem delivers software for preclinical and clinical research, including regulatory and submission solutions for life sciences — similar regulated-software-plus-services profile to FrontierBPM, particularly around regulatory data and clinical informatics.
Broad incumbents
- IQVIA: IQVIA combines CRO services with a technology portfolio (e.g., E360, OneHome) for clinical, real-world evidence, and patient engagement. FrontierBPM competes for the same pharma digital-transformation dollars, but IQVIA's services-plus-software scope is much broader.
- Oracle Health Sciences: Oracle offers Clinical One (EDC/RTSM/CTMS), safety, and healthcare data platforms — overlapping with FrontierBPM's CLINICAL-IQ, PV-SECURE, and DATA-IQ products, backed by much larger enterprise sales and cloud infrastructure.
- Salesforce Life Sciences Cloud: Salesforce's Life Sciences/Health Cloud provides patient engagement, CRM, and provider connectivity for pharma — the same buyer set FrontierBPM targets with PATIENT-FOCUS™, and a partner in FrontierBPM's delivery stack.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks1 record
Key highlights7 records
Customer concentration
Frontier social profiles
Digital presenceFrontier compliance and trust
Trust signalCompliance6 records
Frontier financial estimates
Financial estimateRevenue estimate
Valuation estimate
Frontier leadership team
Management profileNumber of profiles
Profiles4 records
Frontier funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Frontier M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Frontier
What does Frontier do?
FrontierBPM delivers end-to-end cloud-based software applications and data management solutions for Life Sciences and Healthcare organizations. Its portfolio comprises four proprietary platforms — PATIENT-FOCUS™ (patient engagement and market access), CLINICAL-IQ™ (decentralized clinical trial management), DATA-IQ™ (data integration and analytics), and PV-SECURE™ (pharmacovigilance) — sold via enterprise subscriptions and complemented by professional services for implementation, validation, and managed data operations.
Is Frontier a public or private company?
Frontier is a private company. It is classified as venture growth investor backed and is currently operating.
When was Frontier founded?
Frontier was founded in 2013. It employs 51 to 100 people.
Where is Frontier based?
Frontier is headquartered in Blue Bell, United States, in the North America region.
How does Frontier make money?
Three revenue lines are on record. Professional Services are the primary driver. The others are software Applications (Custom or Subscription) and data Management Solutions.
Who are Frontier's main competitors?
Direct peers on record are ArisGlobal, Saama Technologies, Medidata Solutions (Dassault Systèmes), Veeva Systems, Sparta Systems (Honeywell), Pegasystems (Pega) and Instem. Broad incumbents are IQVIA, Oracle Health Sciences and Salesforce Life Sciences Cloud.
Does Frontier have an API?
No public API is recorded for Frontier.
What industry is Frontier in?
Frontier's product category is Life Sciences Software Platforms. Its primary akta.pro industry code is HLAGAJAM, Clinical Trial Informatics (EDC/CTMS/eCOA/eTMF), with a secondary code of HLACAKAN, Medication Pricing, Copay Assistance & Patient Financial Support Tools. Its NAICS code is 54151 and its SIC code is 7372.