BoxDelivery
- Company typePrivate
- Founded2016
- HeadquartersCerqueira César, Brazil
- Headcount251–500
- GTM typeB2B
- OfferingServices
What BoxDelivery does
Box Delivery S.A. is a Brazilian last-mile delivery platform founded in 2016 and headquartered in Cerqueira César, with operational roots in Santos. The company operates a B2B two-sided platform connecting merchants — spanning restaurants, pharmacies, retail, grocery, beverages, and construction/home-goods verticals — with a nationwide fleet of more than 200,000 delivery partners (motoboys and four-wheel couriers) who collectively execute over one million deliveries per month. Box's product surface consists of a self-serve merchant dashboard, a mobile application for delivery partners (featuring real-time heat maps and quick-withdrawal functionality), and a network of 20 physical logistics hubs embedded in major shopping centers across 9+ Brazilian cities that consolidate order pickup and courier hand-off.
The underlying technology stack centers on algorithmic logistics optimization, including automatic route grouping by CEP/proximity, real-time delivery tracking, and a multi-marketplace integration dashboard that lets merchants consolidate orders from iFood, Zé Delivery, and other platforms into a single management interface. A notable operational differentiator is the MotoMEI program — a partnership with MotoMei Contabilidade that formalizes couriers as individual micro-entrepreneurs with subsidized INSS social-security contributions — which supports a 'Cultura Motobox' community identity and improves partner retention.
Box monetizes primarily through per-delivery transaction fees (advertising commissions up to 25% below incumbent marketplace platforms), supplemented by courier subscription plans tied to the MotoMEI program and a PIX-based prepaid credit mechanism that produces working-capital float. The company was acquired by iFood in May 2025 and is now positioned as the wholly-owned last-mile delivery arm of Brazil's largest food delivery ecosystem, with enterprise relationships spanning McDonald's, Burger King, Pizza Hut, Outback, Madero, Drogasil, Raia, Zé Delivery, and other national chains alongside a long tail of SMB merchants.
BoxDelivery firmographics
Firmographics- Name
- BoxDelivery
- Legal name
- Box Delivery S.A.
- Website
- https://boxdelivery.com.br
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Ownership category
- akta.pro rank
BoxDelivery industry classification
Industry- Product category
- Last-Mile Delivery Services
- NAICS
- Couriers and Express Delivery Services (492110), Local Messengers and Local Delivery (4922)
- SIC
- Trucking & Courier Services (No Air) (4210)
- akta.pro primary industry
- Instant / Ultrafast Delivery (10–60 min, dark-store enabled) (TLAAAGAL)
- akta.pro secondary industry
- Micro-Fulfillment Centers (Urban / In-Store / Dark Store Backroom) (TLALADAF)
Keywords
Where BoxDelivery is headquartered
LocationHeadquarters
- HQ city
- Cerqueira César
- HQ country
- Brazil
- HQ region
- Latin America
Offices10 records
Markets served
BoxDelivery business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Delivery Transaction Fees: Box Delivery charges merchants a transaction fee or commission per delivery completed through its platform. The company emphasizes lower commission rates compared to marketplace platforms, with claims of saving merchants up to 25% on delivery costs. Delivery partners (motoboys) earn per delivery and benefit from better rates and demand surge bonuses.
- Delivery Partner Plans (Planos de Assinatura): Delivery partners can subscribe to plans (such as the MotoMEI program) where the subscription fee may be partially or fully returned as credits toward orders, creating a recurring revenue component and partner loyalty mechanism.
- Credit Loading via PIX: Merchants load credit into their Box Delivery balance via PIX to pay for delivery services. This float and payment timing creates operational working capital.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Merchant Plans (Planos para Lojistas) |
| Subscription | Monthly | MotoMEI Delivery Partner Program |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
BoxDelivery product offering
Product offeringCore offering
BoxDelivery operates a Brazilian last-mile delivery platform that connects merchants (restaurants, pharmacies, retailers) with a network of 200,000+ independent motoboys to fulfill instant (under 60 minutes), same-day, and next-day deliveries. The company runs 20 owned logistics hubs inside shopping centers and provides route optimization, real-time tracking, multi-marketplace integration, and a courier formalization program (MotoMEI).
Product overview
BoxDelivery is a Brazilian last-mile delivery startup founded in 2016 that operates as a B2B delivery management platform connecting merchants with over 200,000 delivery partners. The core offering consists of the Box Delivery Platform for merchants to manage deliveries, complemented by the App Parceiro Box Delivery mobile application for delivery partners. The company provides three delivery service tiers: Entregas Instant Delivery (ultra-fast food and goods delivery), Entregas Same-Day Delivery, and Entregas Next-Day Delivery for medium-weight industry and retail items. Additional services include Hubs Logísticos (20 logistic centers in shopping malls serving ~200 stores) and the MotoMei/Motobox program that enables delivery partners to formalize as individual micro-entrepreneurs with social security benefits. The platform processes over 1 million deliveries per month using automatic route optimization and delivers via two-wheel and four-wheel vehicles across Brazil.
Differentiator
Problem solved
Functional benefit
Products and services
- BoxDelivery Platform (Merchant Delivery Service) Core managed-delivery platform that lets merchants outsource last-mile fulfillment to a network of 200,000+ motoboys, with real-time tracking, route optimization, and integration with iFood and other marketplaces. Targets restaurants, pharmacies, retailers and home goods merchants across Brazil.
- Instant Delivery (Entrega Imediata) Delivery within approximately 60 minutes for merchants needing rapid fulfillment, leveraging BoxDelivery's 20 in-mall logistics hubs to minimize pickup time. Used by QSR, pharmacy and convenience retail clients.
- Same-Day Delivery (Entrega no Mesmo Dia) Delivery fulfillment completed within the same business day, used by retail and pharmacy chains (e.g., Drogasil, Raia) for orders placed before a daily cutoff.
- Next-Day Delivery (Entrega no Dia Seguinte) Scheduled next-day fulfillment for non-urgent retail, e-commerce and home goods orders, optimized via BoxDelivery's routing engine.
- Box Parceiro Mobile App Mobile application used by 200,000+ motoboy delivery partners to receive orders, navigate routes, track earnings and load PIX-based credit. Serves as the supply-side onboarding and daily-use tool for BoxDelivery's courier network.
- MotoMEI Partner Program Subscription-based program that formalizes couriers as MEI (Microempreendedor Individual) micro-entrepreneurs, providing benefits, training and PIX credit loading in exchange for a recurring fee. Functions as BoxDelivery's partner retention and quality tier offering.
- In-Mall Logistics Hubs Network of 20 owned logistics hubs located inside shopping centers across Brazil that act as staging points for pickups and order aggregation, enabling faster pickup times and supporting instant and same-day delivery SLAs.
Quantifiable outcome
- Over 1 million deliveries per month
- +4 more outcomes
Companies that use BoxDelivery
Customer profileNamed customers14 records
Segments6 records
Ideal customer profiles3 records
BoxDelivery technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability1 record
Feature6 records
BoxDelivery partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered flagship, core and minor.
- iFood (Strategic Alliance)flagshipiFood declared a strategic alliance in June 2025 combining ride-hailing, food, grocery, pharmacy, and convenience deliveries. Box Delivery, as a wholly-owned iFood subsidiary, participates in this cross-platform integration reshaping Brazil's last-mile delivery competitive landscape.
- MotoMei ContabilidadecoreBox Delivery partners with MotoMei Contabilidade to offer MEI (Microempreendedor Individual) formalization services to delivery partners directly through the Box platform. This partnership enables motoboys to become registered MEIs, gaining access to INSS social security benefits (pension, sick leave, maternity pay, etc.) while working through Box. Box subsidizes monthly MEI guide payments for partner delivery workers.
- VuxxminorBox Delivery acquired Vuxx in a deal worth R$35 million in June 2022. This acquisition expanded Box's delivery capabilities and market presence as part of its growth strategy.
Scale indicators8 records
Recent moves7 records
Expansion highlights6 records
BoxDelivery competitors and assessment
Company assessmentDirect peers
- Loggi: Brazilian last-mile delivery platform connecting merchants with courier partners for same-day and next-day deliveries across Brazil. Directly comparable to Box Delivery in courier/marketplace model, target merchants, and gig-rider base.
- Lalamove: On-demand urban delivery platform operating across Latin America with a courier-partner fleet for SMEs and enterprise merchants. Comparable to Box Delivery in serving merchants and motoboy/courier partners for last-mile fulfillment.
- Cargo X: Brazilian digital freight and last-mile logistics platform connecting shippers with truck and courier drivers. Comparable to Box Delivery in serving B2B merchant customers with route optimization and a fleet-of-drivers model.
Broad incumbents
- Rappi: Latin American super-app with a major Brazilian last-mile delivery operation and its own courier network (Rappi Entregas). Overlaps with Box Delivery on food, grocery, and merchant fulfillment, though Rappi also operates a customer-facing marketplace.
- 99 (DiDi): Brazilian ride-hailing and 99 Entregas delivery platform backed by DiDi, operating a large motoboy and driver fleet. Directly competes for last-mile delivery demand and gig partner supply, with broader mobility reach than Box Delivery.
- Zé Delivery (Ambev): Beverage delivery platform owned by Ambev that uses Box Delivery (among others) for last-mile fulfillment. Adjacent peer that competes for alcohol/beverage delivery demand while also relying on Box's infrastructure.
- Mercado Livre (MercadoLibre Envios): Latin American e-commerce giant with Mercado Livre Envios last-mile delivery operations in Brazil. Competes with Box Delivery for retailer/merchant fulfillment and is large enough to set commission benchmarks Box must match.
- iFood: Brazil's largest food-delivery platform and Box Delivery's parent company since May 2025. Directly comparable in food and grocery delivery while also being the strategic owner shaping Box's roadmap and capital.
Emerging players
- Mottu: Brazilian motorcycle rental and gig-focused platform that supplies and supports motoboys, many of whom also work as delivery couriers. Comparable as a supply-side enabler to Box Delivery's 200K-strong motoboy network.
Regional players
- Cornershop by Uber: On-demand grocery and convenience delivery platform operating across Latin America, now part of Uber. Comparable to Box Delivery's grocery/convenience segment, with broader regional footprint but similar last-mile gig-courier model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
BoxDelivery social profiles
Digital presenceBoxDelivery financial estimates
Financial estimateRevenue estimate
Valuation estimate
BoxDelivery leadership team
Management profileNumber of profiles
Profiles4 records
BoxDelivery subsidiaries and ownership
Company hierarchySubsidiaries1 record
BoxDelivery funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BoxDelivery M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BoxDelivery
What does BoxDelivery do?
BoxDelivery operates a Brazilian last-mile delivery platform that connects merchants (restaurants, pharmacies, retailers) with a network of 200,000+ independent motoboys to fulfill instant (under 60 minutes), same-day, and next-day deliveries. The company runs 20 owned logistics hubs inside shopping centers and provides route optimization, real-time tracking, multi-marketplace integration, and a courier formalization program (MotoMEI).
Is BoxDelivery a public or private company?
BoxDelivery is a private company. It is classified as corporate owned and is currently operating.
When was BoxDelivery founded?
BoxDelivery was founded in 2016. It employs 251 to 500 people.
Where is BoxDelivery based?
BoxDelivery is headquartered in Cerqueira César, Brazil, in the Latin America region.
How does BoxDelivery make money?
Three revenue lines are on record. Delivery Transaction Fees are the primary driver. The others are delivery Partner Plans (Planos de Assinatura) and credit Loading via PIX.
Who are BoxDelivery's main competitors?
Direct peers on record are Loggi, Lalamove and Cargo X. Broad incumbents are Rappi, 99 (DiDi), Zé Delivery (Ambev), Mercado Livre (MercadoLibre Envios) and iFood. Mottu is listed as an emerging player. Cornershop by Uber is listed as a regional player.
Does BoxDelivery have an API?
No public API is recorded for BoxDelivery.
What industry is BoxDelivery in?
BoxDelivery's product category is Last-Mile Delivery Services. Its primary akta.pro industry code is TLAAAGAL, Instant / Ultrafast Delivery (10–60 min, dark-store enabled), with a secondary code of TLALADAF, Micro-Fulfillment Centers (Urban / In-Store / Dark Store Backroom). Its NAICS code is 492110 and its SIC code is 4210.