Carbonite
Carbonite by OpenText provides cloud-based backup and data protection solutions for consumers, small businesses, and enterprises, offering endpoint, server, and disaster recovery products with subscription-based pricing and partner distribution across global markets.
- Company typePrivate
- Founded2006
- HeadquartersBoston, United States
- Headcount501–1,000
- GTM typeB2B and B2C
- OfferingSoftware
What Carbonite does
Carbonite (operating as "Carbonite by OpenText" since December 2019) provides cloud-based backup, recovery, and data-protection software for consumers, small and mid-sized businesses, and enterprise customers. The product portfolio spans consumer backup (Carbonite Safe) and a multi-product enterprise stack including Carbonite Endpoint, Carbonite Server, Carbonite Migrate, Carbonite Availability, Carbonite Recover, and Carbonite Backup for Microsoft 365, with technology built around automated encrypted backup, hybrid-cloud storage, and integrations with Microsoft Azure, Active Directory, and the Webroot/BrightCloud security stack. Underlying technology relies on AES-256 encryption with SSL/TLS in transit, granular file and image-based backup, and cloud-to-cloud replication for disaster recovery, certified against HIPAA, FERPA, and GLBA requirements. The company sells primarily on annual subscriptions, with consumer tiers at $75.99-$96.99 per year and professional/SMB tiers at $287.99-$999.99 per year, supplemented by a formalized channel partner program for MSPs, resellers, and OEMs.
The business model is overwhelmingly subscription-based, with recurring revenue from long-tail consumer and SMB customers (reported as 17M+ protected devices and 100,000+ small businesses) complemented by enterprise contracts for server, endpoint, and high-availability workloads. Geographic distribution covers North America (Boston HQ) and 14+ international offices across the UK, Ireland, France, Germany, Switzerland, Japan, Australia, and India. Since the December 2019 acquisition by OpenText Corporation for approximately $1.4 billion, Carbonite operates as a wholly-owned subsidiary within OpenText Cybersecurity, and standalone financials are no longer disclosed; its growth strategy is now channeled through OpenText's broader security and information-management consolidation agenda, including the 2019 integration of Webroot and its BrightCloud AI-driven threat intelligence platform.
Carbonite firmographics
Firmographics- Name
- Carbonite
- Legal name
- Carbonite, Inc.
- Website
- https://carbonite.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Carbonite by OpenText provides cloud-based backup and data protection solutions for consumers, small businesses, and enterprises, offering endpoint, server, and disaster recovery products with subscription-based pricing and partner distribution across global markets.
- Ownership category
- akta.pro rank
Carbonite industry classification
Industry- Product category
- Cloud Data Protection and Backup Software
- NAICS
- Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Market Access, Connectivity & Trading Technology (APIs, OMS/EMS, FIX connectivity, venue gateways) (EUABAAAF)
Keywords
Where Carbonite is headquartered
LocationHeadquarters
- HQ city
- Boston
- HQ country
- United States
- HQ region
- North America
Offices14 records
Markets served
Carbonite business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Personal Cloud Backup Subscriptions: Subscription-based cloud backup for consumers with three tiers: Basic, Plus, and Prime plans. Annual and multi-year subscription options with promotional discounts up to 40% off.
- Professional/Small Business Backup Subscriptions: Cloud backup solutions for small businesses with Core, PowerSave, and UltimateSave tiers. Additional storage available in 100GB increments. Server backup and endpoint protection with flexible deployment options.
- Business/Enterprise Data Protection: Enterprise-grade backup, disaster recovery, and high availability solutions. Includes Carbonite Endpoint, Server, Migrate, Availability, and Recover products. Pricing available via consultation.
- Courier File Recovery Service: Physical delivery of recovered files available for additional fee on Basic and Plus plans
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Basic - For 1 computer, unlimited cloud backup |
| Subscription | Annual | Plus - For 1 computer + 1 external hard drive |
| Subscription | Annual | Prime - For 1 computer + 1 external hard drive with premium features |
| Subscription | Annual | Core - Up to 25 computers, 250GB storage |
| Subscription | Annual | PowerSave - 1 server + up to 25 computers, 500GB |
| Subscription | Annual | UltimateSave - Unlimited servers + 25 computers, 500GB |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels7 records
Carbonite product offering
Product offeringCore offering
Carbonite by OpenText provides cloud-based backup and data protection software for individual consumers, small businesses, and enterprises, offering unlimited encrypted cloud storage with automatic continuous backup, disaster recovery, high availability, and endpoint protection. The portfolio spans personal plans (Carbonite Safe Basic/Plus/Prime), small business plans (Core/PowerSave/Ultimate), and enterprise products (Endpoint, Server, Migrate, Availability, Recover, Backup for Microsoft 365), integrated with Webroot cybersecurity and BrightCloud threat intelligence.
Product overview
Carbonite by OpenText is a comprehensive data protection platform offering backup, recovery, and cyber resilience solutions. The portfolio includes Carbonite Safe (personal cloud backup with Basic, Plus, and Prime tiers), professional/small business plans (Core, PowerSave, Ultimate), and enterprise products: Carbonite Endpoint for distributed endpoint protection, Carbonite Server for physical/virtual/legacy systems backup, Carbonite Migrate for cross-environment workload migration, Carbonite Availability for high-availability replication, Carbonite Recover for DRaaS, and Carbonite Backup for Microsoft 365. Integrated with Webroot endpoint protection, DNS security, and security awareness training to deliver a unified cyber resilience strategy combining data protection with cybersecurity defense.
Differentiator
Problem solved
Functional benefit
Brands
- Carbonite Safe: Cloud backup solution for personal and professional use with unlimited storage, encryption, and automatic backups
- Carbonite Endpoint
- Carbonite Server
- Carbonite Migrate
- Carbonite Availability
- Carbonite Recover
- Carbonite Backup for Microsoft 365
Products and services
- Carbonite Safe Cloud backup solution providing unlimited automatic backup with 256-bit encryption, 1-click file restoration, and cross-device accessibility for home users and professionals. Sold in Basic, Plus, and Prime tiers.
- Carbonite Small Business Backup (Core, PowerSave, Ultimate) Professional backup plans for small businesses with up to 25 computers and servers, providing HIPAA/FERPA/GLBA compliance support, 256-bit encryption, bare metal image backup, and policy-based management across Core, PowerSave, and Ultimate tiers.
- Carbonite Endpoint Endpoint protection solution for distributed workforces protecting laptops and desktops from data loss, hardware failures, and ransomware, featuring geolocation, remote wipe, poison pill capabilities, and policy-driven backups at intervals up to one minute.
- Carbonite Server
- Carbonite Migrate Cloud migration and system replication solution enabling workload migration between physical, virtual, and cloud environments with continuous replication and push-button cutover to reduce risk.
- Carbonite Availability High availability solution providing continuous replication of physical, virtual, and cloud systems with push-button failover, near-zero downtime, and minimal data loss.
- Carbonite Recover Disaster Recovery as a Service (DRaaS) enabling cloud-based failover for critical systems, with recovery time measured in minutes, recovery points measured in seconds, and real-time byte-level replication to the cloud.
- Carbonite Backup for Microsoft 365 Cloud-to-cloud backup solution protecting Microsoft 365 applications including Teams, SharePoint, OneDrive, Exchange, Groups, and Planner with up to four automated backups per day replicating to a secondary instance in Microsoft Azure, plus granular recovery of items, permissions, and site collections.
Quantifiable outcome
- Global deduplication reduces WAN traffic during business hours by up to 98%
- +4 more outcomes
Companies that use Carbonite
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles4 records
Carbonite technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature11 records
Carbonite partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and flagship.
- OpenTextcoreOpenText acquired Carbonite in December 2019, integrating it into the OpenText Cybersecurity family alongside Webroot, MailStore, and Hightail products. OpenText is a leading information management company providing the parent organization and resources for Carbonite's cyber resilience solutions.
- BrightCloud (by OpenText)coreBrightCloud threat intelligence powers Carbonite and Webroot security solutions, providing predictive security protection against the latest online threats.
- WebrootcoreWebroot endpoint protection integrated with Carbonite backup products. Webroot provides cybersecurity solutions including endpoint protection, DNS protection, and security awareness training, all under the OpenText Cybersecurity family.
- Microsoft AzurecoreCarbonite Backup for Microsoft 365 replicates data to secondary instances in Microsoft Azure. Azure serves as the cloud storage infrastructure for Microsoft 365 backup services.
- MicrosoftcoreCarbonite provides backup for Microsoft 365 suite including Teams, SharePoint, OneDrive, Exchange, and Groups. Integration with Microsoft Active Directory for deployment.
- IT Resellers and Managed Service ProvidersflagshipPartner program offers tools, resources, and support for IT resellers, MSPs, and consultants to expand reach. Regional partner contacts for DACH, France, UK, Italy, BeNeLux markets. Benefits include more support, incentives, and growth opportunities.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Carbonite competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Carbonite social profiles
Digital presenceCarbonite compliance and trust
Trust signalCompliance3 records
Carbonite financial estimates
Financial estimateRevenue estimate
Valuation estimate
Carbonite leadership team
Management profileNumber of profiles
Profiles2 records
Carbonite subsidiaries and ownership
Company hierarchySubsidiaries4 records
Carbonite funding detail
Funding detailFunding overview
Funding rounds8 records
Investors10 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Carbonite M&A and investment
M&A and investmentM&A9 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Carbonite
What does Carbonite do?
Carbonite by OpenText provides cloud-based backup and data protection software for individual consumers, small businesses, and enterprises, offering unlimited encrypted cloud storage with automatic continuous backup, disaster recovery, high availability, and endpoint protection. The portfolio spans personal plans (Carbonite Safe Basic/Plus/Prime), small business plans (Core/PowerSave/Ultimate), and enterprise products (Endpoint, Server, Migrate, Availability, Recover, Backup for Microsoft 365), integrated with Webroot cybersecurity and BrightCloud threat intelligence.
Is Carbonite a public or private company?
Carbonite is a private company. It is classified as corporate owned and is currently operating.
When was Carbonite founded?
Carbonite was founded in 2006. It employs 501 to 1,000 people.
Where is Carbonite based?
Carbonite is headquartered in Boston, United States, in the North America region.
How does Carbonite make money?
Four revenue lines are on record. Personal Cloud Backup Subscriptions are the primary driver. The others are professional/Small Business Backup Subscriptions, business/Enterprise Data Protection and courier File Recovery Service.
Does Carbonite have an API?
No public API is recorded for Carbonite.
What industry is Carbonite in?
Carbonite's product category is Cloud Data Protection and Backup Software. Its primary akta.pro industry code is EUABAAAF, Market Access, Connectivity & Trading Technology (APIs, OMS/EMS, FIX connectivity, venue gateways). Its NAICS code is 5132 and its SIC code is 7372.