altafiber
Altafiber is a Macquarie-owned regional fiber-to-the-premises communications provider operating 100% fiber networks across Ohio, Kentucky, Indiana, and Hawaii (via Hawaiian Telcom), delivering multi-gigabit residential and business internet, TV, and phone services.
- Company typePrivate
- Founded1873
- HeadquartersCincinnati, United States
- Headcount5,001–10,000
- GTM typeB2B and B2C
- OfferingServices
What altafiber does
Altafiber (legal entity Cincinnati Bell Inc.) is a privately held, full-service regional communications provider headquartered in Cincinnati, Ohio, delivering 100% fiber-to-the-premises (FTTP) data, voice, and video services to residential and business customers across Ohio, Kentucky, Indiana, and Hawaii, where it operates through its wholly owned Hawaiian Telcom subsidiary. The company is owned by Macquarie Asset Management (which acquired Cincinnati Bell in 2021) and runs a 100% fiber network branded Fioptics, offering symmetrical multi-gigabit speeds from 100 Mbps to 6 Gbps, a TiVo-powered streaming/live TV platform called Fioptics+, traditional home phone service, and a connected-home bundle (Whole Home WiFi, Fioptics Care, Premium Tech Support). In May 2026 altafiber contracted Nokia to deploy 25G PON access technology and supporting optical/routing infrastructure across Ohio and Hawaii to support 10G–50G service tiers on the same fiber footprint.
The business model is a subscription-based recurring revenue engine with multi-year promotional pricing on residential internet tiers ($30/month entry-level up to $100/month for 3 Gig), bundled internet/TV/phone packages, equipment rental, and add-on services. Altafiber distributes through a mix of physical retail/payment centers, a self-serve web portal (my.altafiber.com), phone-based inside sales, and a dedicated altafiber Business division for SMB and enterprise customers; a Future Markets demand-capture program builds pipeline in not-yet-served geographies. Customer segments are primarily residential consumers, with a secondary business/enterprise segment spanning dedicated fiber, ethernet, and network services. Marketing and brand visibility are reinforced through content marketing, social channels, ESG reporting, and a flagship sports broadcasting partnership with MLB's Cincinnati Reds. The company was capitalized with a $600 million equity round in August 2023 (Ares Management and Macquarie Asset Management) to fund continued fiber build-out across its four-state footprint.
altafiber firmographics
Firmographics- Name
- altafiber
- Legal name
- Cincinnati Bell Inc.
- Website
- https://cincinnatibell.com
- Company type
- Private
- Founded year
- 1873
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Altafiber is a Macquarie-owned regional fiber-to-the-premises communications provider operating 100% fiber networks across Ohio, Kentucky, Indiana, and Hawaii (via Hawaiian Telcom), delivering multi-gigabit residential and business internet, TV, and phone services.
- Ownership category
- akta.pro rank
altafiber industry classification
Industry- Product category
- Fiber Telecommunications Services
- NAICS
- Wired Telecommunications Carriers (517111), Telecommunications (517), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899)
- akta.pro primary industry
- Carrier Ethernet & Wavelength Wholesale (E-Line/E-LAN, OTN, lambda) (HDAIAEAB)
- akta.pro secondary industry
- Utility Fiber Backbone & Transport Networks (OTN/MPLS, DWDM) (EUADAIAA)
Keywords
Where altafiber is headquartered
LocationHeadquarters
- HQ city
- Cincinnati
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
altafiber business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Residential Internet Service: Monthly recurring subscription fees for fiber internet access across multiple speed tiers (100 Mbps to 6 Gbps). Core revenue driver with promotional pricing for the first 1-3 years, transitioning to standard rates thereafter.
- TV Services (Fioptics): Subscription-based television service including live channels, DVR, and the Fioptics+ streaming platform. Revenue from channel carriage fees and subscriber packages.
- Home Phone Service: Residential landline telephone service with associated monthly subscription fees.
- Fioptics Home Bundle: Bundled packages combining internet, TV, and phone services at discounted rates compared to individual subscriptions. Drives higher ARPU and customer retention.
- Equipment and Add-on Fees: Revenue from modem/router rental ($15/mo for lower tiers), Whole Home WiFi add-on ($20/mo), Premium Tech Support, and Fioptics Care maintenance plans.
- Business Services: Dedicated internet, network, and communications services for business customers, spanning SMB to enterprise, offered through the altafiber Business division.
- Sports Broadcasting / Content: Revenue from broadcasting Cincinnati Reds MLB games on Channel 24 via the Fioptics+ platform, including carriage and advertising revenue associated with live sports content.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Fioptics 100 Mbps Internet — entry-level fiber |
| Subscription | Monthly | Fioptics 1 Gbps (600 Mbps upload) — mid-tier fiber |
| Subscription | Monthly | Fioptics 2 Gbps — high-speed fiber |
| Subscription | Monthly | Fioptics 3 Gbps — premium residential fiber |
| Subscription | Monthly | Fioptics 6 Gbps — ultra-fast residential fiber |
| Subscription | Monthly | Fioptics Home Bundle — bundled internet + TV + phone |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
altafiber product offering
Product offeringCore offering
Altafiber is a full-service provider of data and voice communications services delivered over wireline and wireless networks built on a 100% fiber-optic infrastructure. It sells high-speed residential internet (Fioptics Internet, 100 Mbps to 6 Gbps), TiVo-powered TV streaming (Fioptics+), whole-home WiFi, home phone, support and security add-ons, and bundled packages, alongside dedicated data and voice communications services for business customers in Ohio, Kentucky, Indiana, and Hawaii.
Product overview
Altafiber is a Cincinnati-based communications provider (formerly Cincinnati Bell) offering a unified portfolio of 100% fiber internet, TV streaming, and phone services for residential customers. The core offering is Fioptics Internet with multiple speed tiers (100 Mbps to 6 Gig), augmented by the Fioptics+ TV platform (powered by TiVo) for streaming, and traditional home phone service. The Fioptics Home Bundle packages Whole Home WiFi, Fioptics Care maintenance, Premium Tech Support, and free equipment as add-on services. The company also offers Internet SafeGuard (security) and operates Hawaiian Telcom in Hawaii. Services are available across Ohio, Kentucky, Indiana, and Hawaii.
Differentiator
Problem solved
Functional benefit
Brands
- Fioptics+: Streaming and live TV platform powered by TiVo, allowing customers to access live TV and streaming services in one place with smart recommendations and voice search.
- Fioptics Home
Products and services
- Fioptics Internet Residential fiber-to-the-home broadband internet service offering speed tiers from 100 Mbps up to 6 Gbps for households in the altafiber fiber footprint.
- Fioptics+ Streaming TV Streaming TV service for residential customers, powered by the TiVo platform and delivered over altafiber's Fioptics fiber connection.
- Whole Home WiFi Managed whole-home WiFi service providing mesh wireless coverage to residential customers as an add-on to Fioptics Internet.
- Home Phone Residential wireline voice-over-fiber telephone service sold alongside Fioptics Internet and TV packages.
- Fioptics Care Premium in-home service and protection plan providing repair, visit, and support coverage for residential Fioptics customers.
- Premium Tech Support Subscription-based 24/7 technical support service for residential customers needing help with connected home devices and Fioptics services.
- Internet SafeGuard Network-level internet security add-on that filters malicious content and protects connected devices for residential Fioptics subscribers.
- Fioptics Home Bundle Residential product bundle combining Fioptics Internet, Fioptics+ TV, and Home Phone into one package on a single monthly bill.
- Business Data and Voice Communications Services Dedicated business-grade data and voice communications services delivered over altafiber's wireline and wireless networks for business customers across the regional footprint.
Companies that use altafiber
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles2 records
altafiber technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature5 records
altafiber partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and flagship.
- NokiacoreNokia was contracted by Altafiber to supply fiber infrastructure for a multigigabit network expansion covering Ohio and Hawaii (where altafiber operates as Hawaiian Telcom). Nokia will deploy its Lightspan 25G PON, 7750 Service Routers, Deepfield security platform, and 1830 Photonic Service Switch products. The platform supports network speeds from 10G to 50G using the same infrastructure.
- Major League Baseball / Cincinnati RedsflagshipAltafiber announced a long-term agreement with Major League Baseball to broadcast Cincinnati Reds games on Channel 24 through the 2026 season. Broadcasts include pre- and post-game coverage and are available on altafiber's Fioptics+ streaming platform beginning March 25, 2026. This represents a major content and brand marketing partnership for altafiber in the Cincinnati market.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
altafiber competitors and assessment
Company assessmentDirect peers
- Frontier Communications: Public regional wireline telecom and fiber ISP with overlapping footprint in parts of the Midwest/Northeast U.S. Like altafiber, Frontier is undergoing a multi-state fiber overbuild transformation and competes for the same fiber-to-the-home market.
- Consolidated Communications: Regional wireline/fiber telecom serving Midwest and other U.S. markets with residential and business fiber broadband. Highly comparable business model, scale, and fiber-build trajectory to altafiber.
- TDS Telecom: Regional wireline telecom with fiber-to-the-home expansion across rural and small-town U.S. markets. Similar size, customer mix, and fiber-build strategy as altafiber.
- WideOpenWest (WOW!): Regional cable/broadband provider with overlapping markets in Ohio and the Midwest, offering residential internet, TV, and phone services. Directly competes with altafiber in adjacent geographies.
Broad incumbents
- Lumen Technologies: Large incumbent U.S. telecom with enterprise fiber, wholesale, and consumer fiber/Quantum Fiber offerings. Comparable to altafiber in its consumer fiber business and enterprise services, though significantly larger and more diversified.
- AT&T: National incumbent telecom aggressively expanding fiber-to-the-home across Ohio and the Midwest, directly competing with altafiber for residential and SMB customers. Offers similar broadband, TV, and voice bundles at national scale.
- Charter Communications (Spectrum): Major U.S. cable ISP with significant overlap in Ohio, Kentucky, and Indiana markets. Competes head-to-head with altafiber for residential broadband subscribers using DOCSIS cable infrastructure.
- Comcast (Xfinity): Largest U.S. cable operator with extensive Midwest presence, competing with altafiber on residential broadband, TV, and bundles while also beginning Xfinity fiber rollouts in select markets.
- Verizon: National telecom with Fios fiber service in select markets and aggressive fixed wireless access expansion. Increasingly competitive in Ohio-area markets and a key broadband competitor for altafiber.
Emerging players
- Google Fiber: Tech-backed fiber ISP expanding into select Midwest markets with gigabit and multi-gig offerings. Represents an emerging competitive threat in any metros where Google Fiber enters altafiber's territory.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
altafiber social profiles
Digital presencealtafiber compliance and trust
Trust signalCompliance1 record
altafiber financial estimates
Financial estimateRevenue estimate
Valuation estimate
altafiber leadership team
Management profileNumber of profiles
Profiles7 records
altafiber subsidiaries and ownership
Company hierarchySubsidiaries1 record
altafiber funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
altafiber M&A and investment
M&A and investmentM&A7 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about altafiber
What does altafiber do?
Altafiber is a full-service provider of data and voice communications services delivered over wireline and wireless networks built on a 100% fiber-optic infrastructure. It sells high-speed residential internet (Fioptics Internet, 100 Mbps to 6 Gbps), TiVo-powered TV streaming (Fioptics+), whole-home WiFi, home phone, support and security add-ons, and bundled packages, alongside dedicated data and voice communications services for business customers in Ohio, Kentucky, Indiana, and Hawaii.
Is altafiber a public or private company?
altafiber is a private company. It is classified as private equity controlled and is currently operating.
When was altafiber founded?
altafiber was founded in 1873. It employs 5,001 to 10,000 people.
Where is altafiber based?
altafiber is headquartered in Cincinnati, United States, in the North America region.
How does altafiber make money?
Seven revenue lines are on record. Residential Internet Service is the primary driver. The others are TV Services (Fioptics), home Phone Service, fioptics Home Bundle, equipment and Add-on Fees, business Services and sports Broadcasting / Content.
Who are altafiber's main competitors?
Direct peers on record are Frontier Communications, Consolidated Communications, TDS Telecom and WideOpenWest (WOW!). Broad incumbents are Lumen Technologies, AT&T, Charter Communications (Spectrum), Comcast (Xfinity) and Verizon. Google Fiber is listed as an emerging player.
Does altafiber have an API?
No public API is recorded for altafiber.
What industry is altafiber in?
altafiber's product category is Fiber Telecommunications Services. Its primary akta.pro industry code is HDAIAEAB, Carrier Ethernet & Wavelength Wholesale (E-Line/E-LAN, OTN, lambda), with a secondary code of EUADAIAA, Utility Fiber Backbone & Transport Networks (OTN/MPLS, DWDM). Its NAICS code is 517111 and its SIC code is 4813.