altafiber

What altafiber does

Altafiber (legal entity Cincinnati Bell Inc.) is a privately held, full-service regional communications provider headquartered in Cincinnati, Ohio, delivering 100% fiber-to-the-premises (FTTP) data, voice, and video services to residential and business customers across Ohio, Kentucky, Indiana, and Hawaii, where it operates through its wholly owned Hawaiian Telcom subsidiary. The company is owned by Macquarie Asset Management (which acquired Cincinnati Bell in 2021) and runs a 100% fiber network branded Fioptics, offering symmetrical multi-gigabit speeds from 100 Mbps to 6 Gbps, a TiVo-powered streaming/live TV platform called Fioptics+, traditional home phone service, and a connected-home bundle (Whole Home WiFi, Fioptics Care, Premium Tech Support). In May 2026 altafiber contracted Nokia to deploy 25G PON access technology and supporting optical/routing infrastructure across Ohio and Hawaii to support 10G–50G service tiers on the same fiber footprint.

The business model is a subscription-based recurring revenue engine with multi-year promotional pricing on residential internet tiers ($30/month entry-level up to $100/month for 3 Gig), bundled internet/TV/phone packages, equipment rental, and add-on services. Altafiber distributes through a mix of physical retail/payment centers, a self-serve web portal (my.altafiber.com), phone-based inside sales, and a dedicated altafiber Business division for SMB and enterprise customers; a Future Markets demand-capture program builds pipeline in not-yet-served geographies. Customer segments are primarily residential consumers, with a secondary business/enterprise segment spanning dedicated fiber, ethernet, and network services. Marketing and brand visibility are reinforced through content marketing, social channels, ESG reporting, and a flagship sports broadcasting partnership with MLB's Cincinnati Reds. The company was capitalized with a $600 million equity round in August 2023 (Ares Management and Macquarie Asset Management) to fund continued fiber build-out across its four-state footprint.

Name

altafiber

Legal name

Cincinnati Bell Inc.

Website

https://cincinnatibell.com

Company type

Private

Founded year

1873

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Altafiber is a Macquarie-owned regional fiber-to-the-premises communications provider operating 100% fiber networks across Ohio, Kentucky, Indiana, and Hawaii (via Hawaiian Telcom), delivering multi-gigabit residential and business internet, TV, and phone services.

Ownership category

akta.pro rank

Product category

Fiber Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), Telecommunications (517), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899)

akta.pro primary industry

Carrier Ethernet & Wavelength Wholesale (E-Line/E-LAN, OTN, lambda) (HDAIAEAB)

akta.pro secondary industry

Utility Fiber Backbone & Transport Networks (OTN/MPLS, DWDM) (EUADAIAA)

Keywords

• Fiber optic internet
• Telecommunications services
• Residential broadband
• Business communications
• Home phone services

Headquarters

HQ city

Cincinnati

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Residential Internet Service: Monthly recurring subscription fees for fiber internet access across multiple speed tiers (100 Mbps to 6 Gbps). Core revenue driver with promotional pricing for the first 1-3 years, transitioning to standard rates thereafter.
2. TV Services (Fioptics): Subscription-based television service including live channels, DVR, and the Fioptics+ streaming platform. Revenue from channel carriage fees and subscriber packages.
3. Home Phone Service: Residential landline telephone service with associated monthly subscription fees.
4. Fioptics Home Bundle: Bundled packages combining internet, TV, and phone services at discounted rates compared to individual subscriptions. Drives higher ARPU and customer retention.
5. Equipment and Add-on Fees: Revenue from modem/router rental ($15/mo for lower tiers), Whole Home WiFi add-on ($20/mo), Premium Tech Support, and Fioptics Care maintenance plans.
6. Business Services: Dedicated internet, network, and communications services for business customers, spanning SMB to enterprise, offered through the altafiber Business division.
7. Sports Broadcasting / Content: Revenue from broadcasting Cincinnati Reds MLB games on Channel 24 via the Fioptics+ platform, including carriage and advertising revenue associated with live sports content.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Altafiber is a full-service provider of data and voice communications services delivered over wireline and wireless networks built on a 100% fiber-optic infrastructure. It sells high-speed residential internet (Fioptics Internet, 100 Mbps to 6 Gbps), TiVo-powered TV streaming (Fioptics+), whole-home WiFi, home phone, support and security add-ons, and bundled packages, alongside dedicated data and voice communications services for business customers in Ohio, Kentucky, Indiana, and Hawaii.

Product overview

Altafiber is a Cincinnati-based communications provider (formerly Cincinnati Bell) offering a unified portfolio of 100% fiber internet, TV streaming, and phone services for residential customers. The core offering is Fioptics Internet with multiple speed tiers (100 Mbps to 6 Gig), augmented by the Fioptics+ TV platform (powered by TiVo) for streaming, and traditional home phone service. The Fioptics Home Bundle packages Whole Home WiFi, Fioptics Care maintenance, Premium Tech Support, and free equipment as add-on services. The company also offers Internet SafeGuard (security) and operates Hawaiian Telcom in Hawaii. Services are available across Ohio, Kentucky, Indiana, and Hawaii.

Differentiator

Problem solved

Functional benefit

Brands

• Fioptics+: Streaming and live TV platform powered by TiVo, allowing customers to access live TV and streaming services in one place with smart recommendations and voice search.
• Fioptics Home

Products and services

• Fioptics Internet Residential fiber-to-the-home broadband internet service offering speed tiers from 100 Mbps up to 6 Gbps for households in the altafiber fiber footprint.
• Fioptics+ Streaming TV Streaming TV service for residential customers, powered by the TiVo platform and delivered over altafiber's Fioptics fiber connection.
• Whole Home WiFi Managed whole-home WiFi service providing mesh wireless coverage to residential customers as an add-on to Fioptics Internet.
• Home Phone Residential wireline voice-over-fiber telephone service sold alongside Fioptics Internet and TV packages.
• Fioptics Care Premium in-home service and protection plan providing repair, visit, and support coverage for residential Fioptics customers.
• Premium Tech Support Subscription-based 24/7 technical support service for residential customers needing help with connected home devices and Fioptics services.
• Internet SafeGuard Network-level internet security add-on that filters malicious content and protects connected devices for residential Fioptics subscribers.
• Fioptics Home Bundle Residential product bundle combining Fioptics Internet, Fioptics+ TV, and Home Phone into one package on a single monthly bill.
• Business Data and Voice Communications Services Dedicated business-grade data and voice communications services delivered over altafiber's wireline and wireless networks for business customers across the regional footprint.

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core and flagship.

• NokiacoreTechnology or Integration · 14 May 2026Nokia was contracted by Altafiber to supply fiber infrastructure for a multigigabit network expansion covering Ohio and Hawaii (where altafiber operates as Hawaiian Telcom). Nokia will deploy its Lightspan 25G PON, 7750 Service Routers, Deepfield security platform, and 1830 Photonic Service Switch products. The platform supports network speeds from 10G to 50G using the same infrastructure.
• Major League Baseball / Cincinnati RedsflagshipGTM or Marketing Partner · 19 March 2026Altafiber announced a long-term agreement with Major League Baseball to broadcast Cincinnati Reds games on Channel 24 through the 2026 season. Broadcasts include pre- and post-game coverage and are available on altafiber's Fioptics+ streaming platform beginning March 25, 2026. This represents a major content and brand marketing partnership for altafiber in the Cincinnati market.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Frontier Communications: Public regional wireline telecom and fiber ISP with overlapping footprint in parts of the Midwest/Northeast U.S. Like altafiber, Frontier is undergoing a multi-state fiber overbuild transformation and competes for the same fiber-to-the-home market.
• Consolidated Communications: Regional wireline/fiber telecom serving Midwest and other U.S. markets with residential and business fiber broadband. Highly comparable business model, scale, and fiber-build trajectory to altafiber.
• TDS Telecom: Regional wireline telecom with fiber-to-the-home expansion across rural and small-town U.S. markets. Similar size, customer mix, and fiber-build strategy as altafiber.
• WideOpenWest (WOW!): Regional cable/broadband provider with overlapping markets in Ohio and the Midwest, offering residential internet, TV, and phone services. Directly competes with altafiber in adjacent geographies.

Broad incumbents

• Lumen Technologies: Large incumbent U.S. telecom with enterprise fiber, wholesale, and consumer fiber/Quantum Fiber offerings. Comparable to altafiber in its consumer fiber business and enterprise services, though significantly larger and more diversified.
• AT&T: National incumbent telecom aggressively expanding fiber-to-the-home across Ohio and the Midwest, directly competing with altafiber for residential and SMB customers. Offers similar broadband, TV, and voice bundles at national scale.
• Charter Communications (Spectrum): Major U.S. cable ISP with significant overlap in Ohio, Kentucky, and Indiana markets. Competes head-to-head with altafiber for residential broadband subscribers using DOCSIS cable infrastructure.
• Comcast (Xfinity): Largest U.S. cable operator with extensive Midwest presence, competing with altafiber on residential broadband, TV, and bundles while also beginning Xfinity fiber rollouts in select markets.
• Verizon: National telecom with Fios fiber service in select markets and aggressive fixed wireless access expansion. Increasingly competitive in Ohio-area markets and a key broadband competitor for altafiber.

Emerging players

• Google Fiber: Tech-backed fiber ISP expanding into select Midwest markets with gigabit and multi-gig offerings. Represents an emerging competitive threat in any metros where Google Fiber enters altafiber's territory.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/cincybell
• YouTubeyoutube.com/c/altafiber
• Facebookfacebook.com/cincinnatibell
• LinkedInlinkedin.com/company/cincinnati-bell
• Instagraminstagram.com/altafiber
• TikToktiktok.com/@altafiber

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A7 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about altafiber