TaroWorks
- Company typePrivate
- Founded2013
- HeadquartersWashington, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What TaroWorks does
TaroWorks is a private software company that provides an offline-first mobile CRM platform purpose-built for social enterprises and nonprofits operating in connectivity-constrained last-mile environments. The product is delivered as a Salesforce managed package that extends Salesforce CRM to Android mobile devices, allowing field teams to collect data, manage customers, track inventory, capture GPS locations and media, and process mobile payments without connectivity, with bidirectional synchronization to Salesforce once devices reconnect. Supporting capabilities include a no-code App Builder for forms and workflows, impact monitoring and evaluation tooling, multi-language support, and integration with Google Drive and offline maps. The platform serves organizations across agriculture, WASH, clean energy, humanitarian aid, microfinance, and other development verticals; named customers include Save the Children, BRAC, Sistema.bio, Solar Sister, iDE, BOMA Project, Trees for the Future, Proyecto Mirador, and Bridges to Prosperity.
TaroWorks firmographics
Firmographics- Name
- TaroWorks
- Legal name
- TaroWorks LLC
- Website
- https://taroworks.org
- Company type
- Private
- Founded year
- 2013
- Operating status
- Acquired
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
TaroWorks industry classification
Industry- Product category
- Mobile CRM and Field Service Management Software
- NAICS
- Custom Computer Programming Services (541511)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Field Service CRM (Dispatch, Scheduling & Mobile Service) (HDAEAFAL)
- akta.pro secondary industries
- Customer Service/Support CRM & Contact Center Platforms (BPAFAFAK), CRM Managed Services & Support (BPAEAGAD)
Keywords
Where TaroWorks is headquartered
LocationHeadquarters
- HQ city
- Washington
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
TaroWorks business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Subscriptions: TaroWorks operates on a subscription model with annual billing for the core platform. Optional Pro Features add-on available at 15% premium on annual subscription, providing advanced capabilities for organizations requiring enhanced functionality.
- Professional Services: Implementation, training, and consulting services to help organizations deploy and optimize TaroWorks, including system audits, data migration, and ongoing support retainers.
- Humanitarian Grants: In partnership with Qualcomm Wireless Reach, TaroWorks awards grants (USD 20,000) to subsidize implementation costs for qualifying humanitarian organizations, serving as a customer acquisition mechanism.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Core Platform Subscription |
| Subscription | Annual | Pro Features Add-on |
| Other | Multi-year contract | Humanitarian Grant |
Go-to-market motion4 records
Distribution channels4 records
Marketing channels7 records
TaroWorks product offering
Product offeringCore offering
TaroWorks sells an offline-first mobile CRM platform built natively on Salesforce that enables social enterprises and nonprofits to manage field teams, collect data, track inventory, and conduct operations in connectivity-challenged last-mile environments, with automatic synchronization to Salesforce when connectivity is restored. The offering includes a Core Platform subscription, an Enterprise tier for mobile inventory/distribution management, optional Pro Features add-on (15% premium) for advanced capabilities, and Professional Services for implementation, training, and consulting.
Product overview
TaroWorks is a product suite comprising a core offline-first mobile application built on Salesforce CRM, combined with specialized product tiers and add-on modules. The core TaroWorks platform enables social enterprises and nonprofits to manage field teams, collect data, track operations, and sync information with Salesforce even without internet connectivity. TaroWorks Enterprise provides specialized mobile inventory and distribution management for organizations handling physical goods. TaroWorks Pro Features offers premium paid add-ons including advanced multimedia capabilities and multilingual support. The product supports key features including Mobile Data Collection, Offline CRM, Mobile Inventory, Location Mapping, Mobile Money Integration, App Builder, Impact M&E, and Salesforce Integration. TaroWorks Professional Services provide implementation, training, and consulting support.
Differentiator
Problem solved
Functional benefit
Products and services
- TaroWorks Mobile CRM Platform Offline-first mobile CRM and field service application that enables social enterprises and nonprofits to manage field teams, track operations, and share data seamlessly anywhere. Extends Salesforce CRM to last-mile environments, allowing data collection, order management, and inventory tracking even without internet connectivity.
- TaroWorks Enterprise
Quantifiable outcome
- Organizations report ability to collect data without connectivity interruptions, eliminating data loss from network failures
- +3 more outcomes
Companies that use TaroWorks
Customer profileNamed customers15 records
Segments6 records
Ideal customer profiles3 records
TaroWorks technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability2 records
Feature11 records
TaroWorks partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- Momentum WorldwidecoreTaroWorks officially joined the Momentum Worldwide family in May 2026. Momentum is a global Salesforce consultancy that strengthens TaroWorks' ability to deliver its vision of inclusive technology for collaboration.
- NetaCarbonminorTaroWorks partnered with NetaCarbon during Climate Week NYC to host a panel on transparency and data accuracy in carbon credits market.
- SalesforcecoreTaroWorks is a Salesforce partner offering native integration with Salesforce CRM. The platform extends Salesforce capabilities to offline field environments with bidirectional data synchronization.
- Grameen FoundationcoreTaroWorks was developed within Grameen Foundation and is a wholly-owned subsidiary. Grameen Foundation's 2012 founding investment enabled TaroWorks' development as a tool for last-mile operations.
- AspirationminorAspiration is a climate finance company partnering with Trees for the Future to enable carbon credit programs. TaroWorks supports these programs through data collection for carbon credit verification.
- NetHopeminorTaroWorks participates in NetHope Global Summit as a platform for showcasing field service solutions to nonprofit technology leaders.
- Sajoma Climate Technical ConsultingminorPartnered with TaroWorks customer Proyecto Mirador to share insights on carbon credit certification process.
Scale indicators9 records
Recent moves8 records
Expansion highlights6 records
TaroWorks competitors and assessment
Company assessmentDirect peers
- Dimagi (CommCare): Dimagi's CommCare is an offline-first mobile data collection and case management platform widely used by NGOs and social enterprises. It is the closest direct competitor to TaroWorks, targeting the same last-mile customer base with comparable offline capabilities.
- KoboToolbox: KoboToolbox is a widely adopted free/open-source mobile data collection tool used extensively in humanitarian and development programs. It overlaps directly with TaroWorks' mobile data collection, offline forms, and GPS capture for the same NGO buyer base.
- SurveyCTO: SurveyCTO provides mobile data collection with strong offline capabilities, used heavily by researchers, M&E teams, and impact-focused organizations. It competes with TaroWorks on offline forms, data quality controls, and integration with backend analytics systems.
- Magpi: Magpi offers mobile data collection and field workflow tools for NGOs and field programs, with offline capability and a focus on data quality. It targets a similar social-impact and M&E buyer as TaroWorks.
- iFormBuilder (Zerion Software): iFormBuilder is an offline mobile forms and field data collection platform used across field-service, inspection, and humanitarian use cases. It is a direct substitute for TaroWorks' mobile data collection and offline forms functionality.
- FormAssembly: FormAssembly is a Salesforce-native forms and data collection platform with offline-capable mobile forms. It is a partial direct competitor to TaroWorks, especially within Salesforce-centric nonprofit customers.
Emerging players
- OpenDataKit (ODK): ODK is an open-source suite of tools for offline mobile data collection that is widely deployed in research and humanitarian programs. It is a credible low-cost substitute for TaroWorks in the same social-impact segments.
- ProntoForms (now TrueContext): TrueContext (formerly ProntoForms) provides mobile forms and field operations software with strong offline data capture. It overlaps with TaroWorks' mobile data collection, inspection, and inventory workflows in field-based operations.
Broad incumbents
- Salesforce.org / Salesforce Nonprofit Cloud: Salesforce.org's Nonprofit Cloud is the platform TaroWorks extends. It offers overlapping program management, M&E, and case management capabilities natively, posing a competitive threat to TaroWorks if Salesforce chooses to bundle more of these features into the core platform.
- ServiceNow Field Service Management: ServiceNow FSM is a broad enterprise field service platform with dispatch, mobile, and offline capabilities. While not focused on NGOs, it competes for any commercial last-mile/field-service accounts TaroWorks may try to win.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
TaroWorks social profiles
Digital presenceTaroWorks financial estimates
Financial estimateRevenue estimate
Valuation estimate
TaroWorks leadership team
Management profileNumber of profiles
Profiles5 records
TaroWorks funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TaroWorks M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TaroWorks
What does TaroWorks do?
TaroWorks sells an offline-first mobile CRM platform built natively on Salesforce that enables social enterprises and nonprofits to manage field teams, collect data, track inventory, and conduct operations in connectivity-challenged last-mile environments, with automatic synchronization to Salesforce when connectivity is restored. The offering includes a Core Platform subscription, an Enterprise tier for mobile inventory/distribution management, optional Pro Features add-on (15% premium) for advanced capabilities, and Professional Services for implementation, training, and consulting.
Is TaroWorks a public or private company?
TaroWorks is a private company. It is classified as corporate owned and is currently acquired.
When was TaroWorks founded?
TaroWorks was founded in 2013. It employs 11 to 50 people.
Where is TaroWorks based?
TaroWorks is headquartered in Washington, United States, in the North America region.
How does TaroWorks make money?
Three revenue lines are on record. Software Subscriptions are the primary driver. The others are professional Services and humanitarian Grants.
Who are TaroWorks's main competitors?
Direct peers on record are Dimagi (CommCare), KoboToolbox, SurveyCTO, Magpi, iFormBuilder (Zerion Software) and FormAssembly. Emerging players are OpenDataKit (ODK) and ProntoForms (now TrueContext). Broad incumbents are Salesforce.org / Salesforce Nonprofit Cloud and ServiceNow Field Service Management.
Does TaroWorks have an API?
No public API is recorded for TaroWorks.
What industry is TaroWorks in?
TaroWorks's product category is Mobile CRM and Field Service Management Software. Its primary akta.pro industry code is HDAEAFAL, Field Service CRM (Dispatch, Scheduling & Mobile Service), with a secondary code of BPAFAFAK, Customer Service/Support CRM & Contact Center Platforms. Its NAICS code is 541511 and its SIC code is 7372.