Skyresponse
- Company typePrivate
- Founded2012
- HeadquartersStockholm, Sweden
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
Skyresponse firmographics
Firmographics- Name
- Skyresponse
- Legal name
- Skyresponse AB
- Website
- https://skyresponse.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Skyresponse industry classification
Industry- Product category
- Alarm Management Software (Telecare / IoT SaaS)
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Incident Management, On-Call & Alerting Workflow (HDABAJAI)
- akta.pro secondary industries
- Emergency Communications, Alerting & Public Warning Systems (HLAJAGAF), Crisis Management & Communications Support (Mass Notification) (BPABANAF), Continuity for SaaS & Cloud Apps (M365/Salesforce Backup) (HDABAIAK)
Keywords
Where Skyresponse is headquartered
LocationHeadquarters
- HQ city
- Stockholm
- HQ country
- Sweden
- HQ region
- Europe
Offices1 record
Markets served
Skyresponse business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- SaaS Subscription: The primary revenue model is a SaaS subscription fee. With SaaS delivery, customers pay a predictable subscription that includes software, software upgrades, patching, support, and disaster recovery - eliminating capital expenditure on hardware and infrastructure.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | SaaS subscription model with all-inclusive pricing |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels6 records
Skyresponse product offering
Product offeringCore offering
Skyresponse provides a 100% cloud-based SaaS alarm management platform that enables solution providers, response centres, and installers to receive, handle, route, and escalate alarms and events. The platform supports both analogue and digital alarm transmitters, integrates with 80+ devices via open APIs, and serves care, safety, smart buildings, and alarm receiving centre verticals. Revenue is generated through a recurring SaaS subscription model with predictable pricing covering software, infrastructure, support, and disaster recovery.
Product overview
Skyresponse offers a 100% cloud-based SaaS alarm management platform designed for vendors, solution providers, and response centres within care, safety, smart buildings, and response centre sectors. The core platform consists of four integrated components: Skyresponse Admin (installation and customer data management), Skyresponse Central (alarm receiving and response handling), Skyresponse Alarm App (mobile alarm triggering), and Skyresponse Response App (mobile field response). The platform supports both analogue and digital alarm transmitters through open APIs, with over 80 integrated device types. Solution-specific products include WardenLink for warden call in assisted living, Hepro Response (co-branded nurse call solution with partner Hepro), and specialized solutions for Safety, Smart Buildings, and Response Centre operations. The platform enables vendor independence with no lock-in, using open APIs for customization and interoperability.
Differentiator
Problem solved
Functional benefit
Products and services
- Skyresponse Platform A 100% cloud-based SaaS alarm management platform for receiving, handling, routing, and managing alarms and events. Built for solution providers across care, safety, smart buildings, and response centre verticals, designed for scalability, integration, and adaptation.
- Skyresponse Admin Admin portal for managing, storing, and handling installation base and customer data. Supports multi-level administration, full audit trail, granular reporting, real-time changes, and overview of objects and devices.
- Skyresponse Central Cloud-based response portal for receiving and responding to incoming alarms and events. Accessible via any internet-connected device with secure login, enabling alarm routing, escalation, team communication, and complete audit trails.
- Skyresponse Alarm App Mobile safety alarm app for professionals working in risky environments. Allows alarm triggering via screen press, safety timer, voice message recording, real-time GPS positioning, and BLE beacon compatibility. Available on iOS and Android.
- Skyresponse Response App Mobile app connected to Skyresponse Central for receiving and acting on alarms in the field. Enables reporting of actions, escalation, team communication, and auditable trails. Available on iOS and Android.
- WardenLink Warden call solution specifically designed for assisted living environments. Revolutionises alarm handling by digitising warden call workflows for sheltered housing, addressing analogue-to-digital migration needs.
- Hepro Response (powered by Skyresponse) Nurse call solution co-produced with Hepro, encompassing hardware, software, configuration, site-planning, change management, onboarding, education, and ongoing support. Includes a white-label option for solution providers. Designed for private and state-owned nursing homes across Europe.
Quantifiable outcome
- Over 13 million alarms and events handled per month as of 2024
- +6 more outcomes
Companies that use Skyresponse
Customer profileNamed customers9 records
Segments4 records
Ideal customer profiles3 records
Skyresponse technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature8 records
Skyresponse partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core and minor.
- ChiptechcoreChiptech developed SmartCare Home solution with SEVEN alarm unit for UK's analogue-to-digital switchover. Skyresponse provided the platform layer connecting devices, wardens, mobile responders, and ARCs. Partnership enabled 30-way system implementation in just 2 days across 18 housing schemes.
- The CCTV CompanycoreLed the UK housing digital switchover project, bringing together Chiptech and Skyresponse to deliver digital alarm solutions. Implemented cable-free, dispersible alarm systems across 18 schemes with different legacy systems within five months.
- OneCo TechnologiesminorStrategic partnership announced December 2024 to deliver future-proof telecare solutions. Details limited but represents expansion of partner network for digital care services.
- SensappminorPartnership to enable smart care solutions for safer, more efficient home care experience. Sensapp integrated with Skyresponse platform for enhanced care service delivery.
- HeprocoreLong-term partnership expanded in 2024 to launch 'Hepro Response - powered by Skyresponse', a comprehensive nurse call solution for nursing homes. The collaboration combines Skyresponse's alarm management platform with Hepro's hardware, software, configuration, site-planning, and support services. Solution is designed for Solution Providers worldwide, including private and state-owned nursing homes in Europe and beyond.
- Careline CareminorNew collaboration announced April 2024 between Careline Care Monitoring Limited and Skyresponse AB for innovative partnership in care monitoring services.
- TeleAlarm Europe GmbHcorePartnership to launch 'ARC of the Future' - a cloud-based alarm receiving centre solution. TeleAlarm, part of KATEK group since 2021, provides hardware and software for elderly and people with disabilities. Joint solution enables seamless integration with various technologies for emergency response coordination.
- ChubbcoreGround-breaking partnership with Chubb, a major security company. Launched Cloud Care Control solution - pioneering digital telecare service for UK and Ireland. Chubb recognised as number one supplier in framework procurement for housing alongside Skyresponse.
- 24hr Solutionscore24hr Solutions integrated Skyresponse platform into their alarm centre operations in UK. They offer professional alarm response services including intruder, fire, lone worker and personal safety alarms within the Skyresponse ecosystem. Primarily focused on facility management but also includes care and personal alarm services.
- Nokas AScoreStrategic partnership with focus on IoT alarms and personal alarms. Nokas became Skyresponse's preferred ARC partner in Norway, offering professional alarm centre solutions for Norwegian market. Partnership enables Skyresponse customers and partners to access guaranteed response from professional alarm response centres. Nokas operates across Norway, Sweden, Denmark, and Finland.
- iZafecoreNordic Preferred Partner Agreement where iZafe is the preferred partner for personal alarms in Nordic region. iZafe markets and sells Skyresponse subscriptions for alarm products and solutions including hardware accessories. Agreement duration of 3 years. iZafe rebranded from Sensec Personal Security and combines sales models with Skyresponse's technology.
- Eliot UniverseminorSmart building supplier joined Skyresponse Solution Provider network. Eliot provides certified alarm solution with secure transfer of alarm escalations to multiple receivers.
- ViserminorViser integrated Skyresponse's open APIs to grow their offering towards customers. First customer Alvesta municipality up and running within 3 months of integration.
Scale indicators8 records
Recent moves7 records
Expansion highlights5 records
Skyresponse competitors and assessment
Company assessmentBroad incumbents
- Verisure: Large European monitored alarm provider for residential and SME security. Comparable on alarm receiving centre operations and monitored alarm services, though broader security focus.
- Chubb Fire & Security: Global security and fire safety incumbent with telecare offering (Cloud Care Control co-launched with Skyresponse). Comparable as both a partner and competitor with deeper resources and broader portfolio.
- Securitas: Global security services giant with alarm monitoring and connected safety offerings. Comparable in ARC operations and enterprise security customers, with far greater scale.
Direct peers
- TeleAlarm Europe (KATEK Group): European telecare hardware/software vendor part of KATEK Group. Co-developed 'ARC of the Future' with Skyresponse; comparable in nurse call, telecare, and ARC solutions for elderly care.
- Tunstall Healthcare: UK-based telecare and technology-enabled care provider offering alarm receiving centres and connected care platforms. Most direct competitor to Skyresponse in cloud-based ARC and telecare alarm management, especially in the UK housing framework market.
- Legrand Care (Tynetec): European provider of telecare and assisted living solutions including nurse call, warden call, and digital alarm platforms. Comparable in care/alarm handling for housing and nursing home segments.
- Appello: UK telecare services and digital ARC operator providing alarm monitoring, warden call and telecare solutions. Closely comparable on cloud-based ARC delivery and UK housing/care customer base.
- Doro Care: Nordic-headquartered care division of Doro offering social alarms, telecare devices, and response centre services. Strong geographic overlap with Skyresponse in Sweden/Nordics and similar care-channel GTM.
Emerging players
- Essence SmartCare: Provider of remote care and wellbeing technologies including fall detection and emergency response. Overlaps with Skyresponse on safety/lone-worker and care alarm use cases.
- Chiptech: UK/NZ telecare device maker partnered with Skyresponse on SmartCare Home for UK digital switchover. Comparable in assisted living alarm hardware and digital telecare deployments.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Skyresponse social profiles
Digital presenceSkyresponse compliance and trust
Trust signalCompliance5 records
Skyresponse financial estimates
Financial estimateRevenue estimate
Valuation estimate
Skyresponse leadership team
Management profileNumber of profiles
Profiles9 records
Skyresponse funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Skyresponse M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Skyresponse
What does Skyresponse do?
Skyresponse provides a 100% cloud-based SaaS alarm management platform that enables solution providers, response centres, and installers to receive, handle, route, and escalate alarms and events. The platform supports both analogue and digital alarm transmitters, integrates with 80+ devices via open APIs, and serves care, safety, smart buildings, and alarm receiving centre verticals. Revenue is generated through a recurring SaaS subscription model with predictable pricing covering software, infrastructure, support, and disaster recovery.
Is Skyresponse a public or private company?
Skyresponse is a private company. It is classified as venture growth investor backed and is currently operating.
When was Skyresponse founded?
Skyresponse was founded in 2012. It employs 11 to 50 people.
Where is Skyresponse based?
Skyresponse is headquartered in Stockholm, Sweden, in the Europe region.
How does Skyresponse make money?
One revenue line is on record: saaS Subscription.
Who are Skyresponse's main competitors?
Broad incumbents on record are Verisure, Chubb Fire & Security and Securitas. Direct peers are TeleAlarm Europe (KATEK Group), Tunstall Healthcare, Legrand Care (Tynetec), Appello and Doro Care. Emerging players are Essence SmartCare and Chiptech.
Does Skyresponse have an API?
Yes. Skyresponse's platform is built on open APIs allowing integration with any existing or future devices and systems. The platform currently integrates more than 80 different transmitters and sensors. Partners can create their own integrations to scale business use-cases. The API enables interoperability, customization of workflows, and connection to EHR systems, business systems, and federated logins. No public API documentation URL is provided in the sources.
What industry is Skyresponse in?
Skyresponse's product category is Alarm Management Software (Telecare / IoT SaaS). Its primary akta.pro industry code is HDABAJAI, Incident Management, On-Call & Alerting Workflow, with a secondary code of HLAJAGAF, Emergency Communications, Alerting & Public Warning Systems. Its NAICS code is 51821 and its SIC code is 7372.