What Jeeves does

Jeeves ERP is a Stockholm-headquartered ERP software vendor serving mid-sized industrial companies in manufacturing, distribution, wholesale, and service industries. Founded in 1992 and acquired by Forterro (owned by Partners Group) in 2012, the company offers a cloud-based and on-premises ERP platform organized around seven core application modules — Finance, Logistics, Manufacturing, Sales & Customer Service, Product Management, Project Management, and Service Management — augmented by add-ons such as WMS, e-invoicing, e-attestation, BI (powered by Qlik Sense), product configurator, eCommerce, ICT, and diagnostic services. The platform's defining architectural feature is its Site Repository, which isolates customer customizations from standard code so that adaptations survive upgrades, addressing one of the principal pain points in mid-market ERP deployments.

The system is built on an open SQL database with deep Microsoft integration and hosted on AWS infrastructure in Sweden under a 99.95% SLA. Jeeves operates a subscription pricing model with fixed monthly fees that bundle hosting, maintenance, support and annual upgrades, delivered via direct sales from offices in Stockholm, Gothenburg, Jönköping, Malmö, Borås and Växjö, combined with an international partner network spanning Europe, North America and Asia. The company has approximately 170 employees in Sweden, sits within the broader Forterro group (1,600 employees across 14 products and 40+ offices in 15 countries), and serves over 2,000 customers in 40+ countries with industry-vertical solutions for life science, chemicals, plastics, metals, food, machinery, project-driven manufacturing and wholesale.

Name

Jeeves

Legal name

Forterro Sweden AB

Website

https://jeeveserp.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

101–250 employees

Short description

Jeeves ERP is a Stockholm-headquartered ERP vendor founded in 1992, serving 2,000+ mid-sized industrial customers in 40+ countries with a customizable cloud and on-premises platform spanning finance, manufacturing, logistics, sales, and service modules, and operating under Forterro (Partners Group).

Ownership category

akta.pro rank

Product category

Enterprise Resource Planning (ERP) Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Manufacturing ERP (Discrete, Process, Batch) (HDAEAEAB)

akta.pro secondary industries

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA), Distribution & Wholesale ERP (Inventory, Order, Warehouse) (HDAEAEAC), Professional Services Automation (PSA) & Services ERP (HDAEAEAF), ERP Managed Services & AMS (Application Management) (BPAEAGAB)

Keywords

• Cloud ERP software
• Manufacturing ERP
• ERP implementation services
• Multi-company finance
• Industrial ERP platform

Headquarters

HQ city

Stockholm

HQ country

Sweden

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. ERP Software Subscription: Jeeves ERP is sold as a subscription-based cloud service or on-premise subscription. The subscription includes system operation, maintenance, support and annual upgrades in a fixed monthly cost.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Jeeves sells a cloud-based (and on-premise subscription) ERP system aimed at small and mid-sized manufacturing, production, distribution, wholesale and service companies. The platform bundles seven core application areas — Finance, Logistics, Manufacturing, Sales & Customer Service, Product Management, Project Management and Service Management — and can be extended with add-on modules such as WMS, eFaktura, eAttest, Business Intelligence, Product Configurator, ICT, eCommerce, Visualization and Diagnostic Services. It is sold on a fixed monthly subscription that includes hosting, maintenance, support and annual upgrades.

Product overview

Jeeves ERP is a unified cloud-based ERP platform with seven core application modules: Finance (Ekonomi), Logistics (Logistik), Manufacturing (Tillverkning och Produktion), Sales & Customer Service (Försäljning och Kunder), Product Management (Produkthantering), Project Management (Projekthantering), and Service Management (Service och Eftermarknad). The platform is complemented by add-on modules including Jeeves WMS, Jeeves eFaktura, Jeeves eAttest, Jeeves Business Intelligence (powered by Qlik Sense), Jeeves Product Configurator, Jeeves ICT, Jeeves eCommerce, Jeeves Visualization, and Jeeves Diagnostic Services. Platform components include Jeeves Desktop Client, Jeeves Mobile App, Jeeves Design Studio, and Jeeves API Platform. The system is delivered as either Jeeves ERP Cloud (fully managed cloud) or Jeeves ERP Subscription (on-premises). Jeeves offers industry-specific solutions for Life Science, Chemical, Plastics, Metal, Food, Project-Driven Manufacturing, Machinery, and Wholesale sectors. The company provides implementation and consulting services through a global partner network of over 200 implementations and technology partners.

Differentiator

Problem solved

Functional benefit

Products and services

• Jeeves ERP Cloud-based and adaptable ERP system for small and medium-sized companies in manufacturing, production, distribution, wholesale and service industries. Bundles seven core application areas — Finance, Logistics, Manufacturing, Sales & Customer Service, Product Management, Project Management and Service Management — on a unique architecture that separates customizations from standard functionality, ensuring adaptations survive upgrades.
• Jeeves Finance Complete toolkit for finance and accounting including general ledger, fixed assets, accounts receivable, accounts payable, localization, international payments, multi-company and multi-currency handling, IFRS-compliant reporting and Microsoft Excel/Reporting Services integration.
• Jeeves Logistics Handles multiple warehouses, currencies, languages and distributed customers and suppliers, optimized for manufacturers and distributors with full control and seamless collaboration across the entire flow.
• Jeeves Manufacturing Management Manufacturing operations suite including material requirements planning (MRP), manufacturing orders, master scheduling, finite capacity planning, shop floor control, job-based time reporting and graphical scheduling for industrial production environments.
• Jeeves Sales and Customer Service Fully integrated CRM with flexible sales and order capabilities for manufacturing, distribution and service operations. Includes Availability-To-Promise, estimation tools, quotes, complaints handling, campaigns, leads, opportunities and Microsoft Outlook integration.
• Jeeves Product Management Strategic, cross-functional product lifecycle management with workflows covering the entire product launch process from planning and construction to quality controls and testing, including variant handling, revision control, cost calculation and master data management.
• Jeeves Project Management Complete project management and project-based manufacturing support with built-in functions for time reporting within projects, progress reports, cost accumulation, milestone invoicing, expense allocation, R&D capitalization and depreciation.
• Jeeves Service Management Comprehensive service management for planning, scheduling and follow-up of service assignments, including service contracts, warranty handling, claims, traceability and a mobile field service app.
• Jeeves WMS Integrated warehouse management add-on built around core warehouse activities including receiving, replenishment, manual movements, picking and inventory counting, with mobile real-time data capture from the ERP system.
• Jeeves eFaktura Electronic invoicing add-on that creates and sends invoices in multiple formats with automatic validation against recipient e-invoice agreements and routes them through a selected distributor for format conversion.
• Jeeves eAttest Web-based invoice attestation add-on that automatically distributes electronic invoices to relevant users within Jeeves ERP according to configured approval workflows.
• Jeeves Business Intelligence Business intelligence add-on powered by Qlik Sense that consolidates sales, finance, purchasing and production data into dashboards with filterable graphs and reports.
• Jeeves Product Configurator Automates quoting, planning and manufacturing of variant-managed or order-unique products, allowing sales staff or customers to configure products using predefined questions with valid options and conditions.
• Jeeves ICT (Inter Company Transactions) Inter Company Transactions add-on that enables companies with complex organizational structures spread across geographic areas to function as a single entity, automating customer and inventory replenishment orders between subsidiaries.
• Jeeves eCommerce B2B eCommerce add-on that digitalizes sales operations through pre-built partner connectors, allowing e-commerce to operate around the clock with integration back into Jeeves ERP.
• Jeeves Visualization Data visualization add-on that makes business data comprehensible for all employees, increasing motivation, engagement and operational efficiency across the organization.
• Jeeves Diagnostic Services Proactive system monitoring add-on for Jeeves ERP that provides better overview of system resources and helps prevent service disruptions by identifying performance issues early.
• Jeeves ERP Cloud Fully managed cloud deployment option of Jeeves ERP, with Forterro managing operations, security, backup, recovery, support, upgrades and maintenance. Hosted on Amazon Web Services in Sweden with a 99.95% SLA.
• Jeeves ERP Subscription On-premises subscription deployment option of Jeeves ERP that allows installation on customer-owned hardware, providing the same functionality and platform as the cloud version under a recurring subscription.

Quantifiable outcome

• Jeeves ERP is used by over 2,000 customers in 40+ countries
• +2 more outcomes

Named customers9 records

Segments7 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration27 records

Feature10 records

Partnerships

Six partnerships are on record, tiered core and minor.

• AWS (Amazon Web Services)coreTechnology or IntegrationCloud infrastructure provider hosting Jeeves ERP Cloud platform in Sweden with data residency compliance.
• Microsoft (SQL)coreTechnology or IntegrationDatabase platform and Microsoft Excel integration for financial reporting and data analysis.
• Proseduuri Oy (Finland)coreImplementation/ SI/ Consulting PartnerImplementation partner and reseller for Jeeves ERP in Finland.
• Staria (Finland)minorImplementation/ SI/ Consulting PartnerImplementation partner in Finland providing consulting and implementation services.
• Axia A/S (Norway)minorImplementation/ SI/ Consulting PartnerImplementation partner and reseller for Jeeves ERP in Norway.
• ERP Pro (USA)minorImplementation/ SI/ Consulting PartnerImplementation partner and reseller for Jeeves ERP in the United States.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Epicor Kinetic: Manufacturing-focused mid-market ERP platform serving discrete and process manufacturers globally, directly overlapping Jeeves on make-to-order, shop floor, and supply chain capabilities.
• SYSPRO: ERP vendor specializing in manufacturing and distribution for small to mid-sized industrial companies, comparable to Jeeves in target segment, deployment model, and functional depth.
• Monitor ERP: Swedish-headquartered ERP vendor with a strong focus on manufacturing and industrial mid-market customers in the Nordics, directly competing with Jeeves on the same geography and customer profile.
• Infor CloudSuite Industrial: Global ERP vendor with industry-specific CloudSuites for manufacturing, distribution, and process industries, competing with Jeeves in mid-market industrial ERP with deep vertical functionality.

Emerging players

• Odoo: Open-source modular ERP/CRM suite rapidly gaining traction with small and mid-sized European companies; competes at the lower end of Jeeves' segment with a community-driven, lower-cost model.

Broad incumbents

• Visma: Nordic-headquartered business software group offering ERP, accounting, HR, and CRM solutions to SMB and mid-market customers across Northern Europe, with overlapping Swedish and Nordic enterprise software reach.
• Microsoft Dynamics 365 Business Central: Microsoft's cloud ERP for small and mid-sized businesses, widely adopted by Nordic mid-market manufacturers and a primary competitive alternative for Jeeves' target customers.
• Oracle NetSuite: Cloud-native ERP suite serving mid-market and upper mid-market companies globally, competing for the same digital transformation budgets that Jeeves targets.
• SAP Business One / S/4HANA Cloud: Global ERP incumbent with mid-market offerings (Business One, S/4HANA Cloud, Public Edition) directly targeting the small and mid-sized manufacturing segment where Jeeves competes.
• IFS Cloud: Industrial-focused ERP and asset management platform with deep manufacturing, service, and project functionality, increasingly competing in European mid-market industrial segments.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/jeeves-information-systems
• Xx.com/Jeeves_sv
• Facebookfacebook.com/jeeveserp

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jeeves