Medical Departures
Medical Departures is a medical tourism marketplace, founded in 2014, that connects international patients with 992 pre-vetted clinics across 11 countries, offering up to 70% savings on cosmetic surgery, dental, fertility, and elective procedures through a commission-based platform.
- Company typePrivate
- Founded2014
- HeadquartersBangkok, Thailand
- Headcount51–100
- GTM typeB2C
- OfferingDigital Commerce or Content
What Medical Departures does
Medical Departures is a medical tourism marketplace founded in 2014 that connects international patients seeking affordable elective and specialty medical treatments with a pre-vetted network of 992 partner clinics across 11 countries spanning Latin America, Southeast Asia, East Asia, and the Middle East. The platform targets medical tourists motivated by cost arbitrage — advertised savings of up to 70% versus US prices (e.g., Brazilian Butt Lift in Colombia at $2,000-$5,500 vs $8,000-$15,000 in the US; body lift in Thailand at $5,800-$6,900 vs $14,000-$18,000 in the US). Treatment categories include cosmetic and plastic surgery (body, breast, butt, eyes, face), dental, fertility/IVF, hair transplants, orthopedics, weight loss surgery, cardiology, anti-aging, and sex reassignment. Toll-free numbers across seven source markets and multi-currency support in 26 currencies indicate deliberate patient-acquisition infrastructure for outbound medical travelers from the US, UK, Australia, Canada, New Zealand, Mexico, and Thailand.
Medical Departures firmographics
Firmographics- Name
- Medical Departures
- Legal name
- Medical Departures Inc.
- Website
- https://medicaldepartures.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Medical Departures is a medical tourism marketplace, founded in 2014, that connects international patients with 992 pre-vetted clinics across 11 countries, offering up to 70% savings on cosmetic surgery, dental, fertility, and elective procedures through a commission-based platform.
- Ownership category
- akta.pro rank
Medical Departures industry classification
Industry- Product category
- Medical Tourism Marketplace
- NAICS
- Travel Agencies (561510), Travel Agencies (56151), Tour Operators (56152), Tour Operators (561520)
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- Outbound Medical Tourism Facilitators (THAKAIAA)
- akta.pro secondary industries
- Medical Travel Concierge, Logistics & Aftercare Coordination Services (THAKAIAN), Medical & Wellness Travel Retail Agencies (THAKABAM)
Keywords
Where Medical Departures is headquartered
LocationHeadquarters
- HQ city
- Bangkok
- HQ country
- Thailand
- HQ region
- Asia
Offices2 records
Markets served
Medical Departures business model
Business model- GTM type
- B2C
- Offering type
- Digital Commerce or Content
- Cost components
- Marketing or Sales, Technology or R&D, Personnel, Operations
Revenue model
- Marketplace Commission: Medical Departures charges no fees to patients - patients only pay for treatment at the clinic. The platform generates revenue through commissions or listing fees from partnered clinics and healthcare providers.
- Sponsored/Featured Clinic Listings: Featured clinic placements and sponsored listings on the platform for increased visibility among patients browsing treatments and locations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Patient Service - Free |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels5 records
Medical Departures product offering
Product offeringCore offering
Medical Departures is an online medical tourism marketplace that connects international patients with a network of 992 verified clinics across 11 countries for procedures such as cosmetic and plastic surgery, dental work, fertility treatments, weight loss surgery, and orthopedics. The platform provides clinic discovery, verified reviews, free multi-currency quotes in 26 currencies, price comparison, online booking, and supplementary services including financing, travel insurance, a rewards program, and 24/7 customer support.
Product overview
Medical Departures operates as a unified medical tourism marketplace platform that connects patients seeking affordable medical treatments abroad with a network of over 992 verified clinics across 11 countries. The core platform combines clinic discovery, appointment booking, and price comparison tools with supporting services including Free Quote, Medical Financing payment plans, Best Price Guarantee, Rewards Program, 24/7 Customer Service, and Medical Travel Insurance. The platform spans treatment categories including Cosmetic and Plastic Surgery (Body, Breast, Butt, Eyes, Face), Anti-Aging, Cardiology, IVF, Hair Transplants, Orthopedics, Weight Loss Surgery, Health & Wellness, and Sex Reassignment, enabling patients to research, compare prices, read reviews (83,486 patient reviews), view clinic photos (19,902 photos), and book appointments through a single platform.
Differentiator
Problem solved
Functional benefit
Products and services
- Medical Departures Platform
- Free Quote Service
- Medical Financing
- Medical Travel Insurance
- Rewards Program
- Treatment Categories Marketplace
Quantifiable outcome
- Patients can save up to 70% compared to treatment at home
- +2 more outcomes
Companies that use Medical Departures
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles1 record
Medical Departures technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature3 records
Medical Departures partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered minor and core.
- MastercardminorMastercard logo displayed in Collaborations section of the website, indicating payment partnership for card transactions
- FeefocoreFeefo is the review platform powering Medical Departures' verified customer reviews with 4.8/5 rating from 387 reviews
- Partner Clinics Networkcore992 clinics across 11 countries partnered with Medical Departures, offering cosmetic surgery, dental, orthopedics, and other medical procedures. Includes Global Patients' Choice Winners and Premium Clinic designations.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Medical Departures competitors and assessment
Company assessmentEmerging players
- Healthbase: Medical tourism facilitator connecting patients with accredited international hospitals. Comparable service offering though with narrower geographic and category focus.
- Clinics on Call: International medical tourism platform facilitating patient-clinic connections. Operates similar model focused on outbound medical travel from CIS and Western markets.
- Medigo (now ALC Health): Medical travel platform connecting patients with international healthcare providers. Comparable marketplace model though smaller scale and more specialized positioning.
- Lyfboat: India-focused medical tourism platform with global patient facilitation. Comparable marketplace model but with geographic emphasis on Indian providers.
Direct peers
- WhatClinic: Clinic comparison and booking platform with strong presence in dental, cosmetic, and medical procedures. Operates a similar marketplace model across multiple countries.
- Bookimed: Global medical tourism marketplace connecting patients with clinics across dozens of countries. Directly comparable in marketplace model, treatment categories, and international patient facilitation.
- PlacidWay: US-based medical tourism marketplace offering comparable services across multiple destinations and treatment categories. Competes directly for outbound medical travel patients.
- Dental Departures: Sister brand operating in dental tourism marketplace space. Shares brand lineage with Medical Departures and operates a near-identical model focused on dental procedures.
- MedicalTourism.com: Medical tourism information and facilitation portal serving patients seeking treatment abroad. Direct competitor in the same outbound medical tourism space.
Broad incumbents
- Bumrungrad International Hospital: Major Thailand-based international hospital treating hundreds of thousands of medical tourists annually. Serves as both a competitor for direct bookings and a potential clinic partner on the Medical Departures platform.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Medical Departures social profiles
Digital presenceMedical Departures financial estimates
Financial estimateRevenue estimate
Valuation estimate
Medical Departures leadership team
Management profileNumber of profiles
Profiles6 records
Medical Departures funding detail
Funding detailFunding overview
Funding rounds1 record
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Medical Departures M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Medical Departures
What does Medical Departures do?
Medical Departures is an online medical tourism marketplace that connects international patients with a network of 992 verified clinics across 11 countries for procedures such as cosmetic and plastic surgery, dental work, fertility treatments, weight loss surgery, and orthopedics. The platform provides clinic discovery, verified reviews, free multi-currency quotes in 26 currencies, price comparison, online booking, and supplementary services including financing, travel insurance, a rewards program, and 24/7 customer support.
Is Medical Departures a public or private company?
Medical Departures is a private company. It is classified as venture growth investor backed and is currently operating.
When was Medical Departures founded?
Medical Departures was founded in 2014. It employs 51 to 100 people.
Where is Medical Departures based?
Medical Departures is headquartered in Bangkok, Thailand, in the Asia region.
How does Medical Departures make money?
Two revenue lines are on record. Marketplace Commission is the primary driver. The others are sponsored/Featured Clinic Listings.
Who are Medical Departures's main competitors?
Emerging players on record are Healthbase, Clinics on Call, Medigo (now ALC Health) and Lyfboat. Direct peers are WhatClinic, Bookimed, PlacidWay, Dental Departures and MedicalTourism.com. Bumrungrad International Hospital is listed as a broad incumbent.
Does Medical Departures have an API?
No public API is recorded for Medical Departures.
What industry is Medical Departures in?
Medical Departures's product category is Medical Tourism Marketplace. Its primary akta.pro industry code is THAKAIAA, Outbound Medical Tourism Facilitators, with a secondary code of THAKAIAN, Medical Travel Concierge, Logistics & Aftercare Coordination Services. Its NAICS code is 561510 and its SIC code is 8000.