Caliber Collision Centers
- Company typePrivate
- Founded1997
- HeadquartersLewisville, United States
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
Caliber Collision Centers firmographics
Firmographics- Name
- Caliber Collision Centers
- Legal name
- Caliber Holdings LLC
- Website
- https://calibercollision.com
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Ownership category
- akta.pro rank
Caliber Collision Centers industry classification
Industry- Product category
- Automotive Collision Repair
- NAICS
- Automotive Body, Paint, Interior, and Glass Repair (81112), Automotive Glass Replacement Shops (811122)
- akta.pro primary industry
- Auto Body Collision Repair (Cars & Light Trucks) (TLAKAEAA)
- akta.pro secondary industries
- Collision Repair, Bodywork & Paint (Light-Duty) (TLAKAAAK), Commercial Vehicle Collision Repair (Trucks, Buses, Vans) (TLAKAEAB), Bumper, Panel & Plastic Repair (Composite/Trim) (TLAKAEAG)
Keywords
Where Caliber Collision Centers is headquartered
LocationHeadquarters
- HQ city
- Lewisville
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Caliber Collision Centers business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Collision Repair Services: Revenue generated from automotive collision repair services performed at physical repair centers. Customers pay for repair work either directly or through insurance claims. Transaction-based model where revenue is recognized upon completion of repair services.
- Auto Glass Services: Revenue from windshield replacement, repair, and related auto glass services offered both in-shop and mobile. Services available through direct payment or insurance claims.
- Fleet Services: B2B revenue stream providing collision and auto glass repair services to commercial fleet operators. Typically involves negotiated contracts or account-based billing arrangements.
- Flexible Payment Options: Offering includes financing options for customers, potentially generating referral or processing fees from financing partners.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Collision Repair - Quote-based pricing |
| Transaction based/ take rate | Pay-as-you-go | Auto Glass Services - Quote-based pricing |
| Transaction based/ take rate | Multi-year contract | Fleet Services - Contract-based pricing |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels9 records
Caliber Collision Centers product offering
Product offeringCore offering
Caliber Collision Centers is the nation's largest auto collision repair provider, operating 1,800+ company-owned repair centers across 41 states. It delivers automotive collision repair, auto glass replacement and repair (mobile and in-shop), and dedicated fleet vehicle maintenance services, all backed by a limited lifetime warranty. The company serves individual consumers through direct bookings and insurance claims, and commercial fleet operators through dedicated B2B programs.
Product overview
Caliber Collision Centers operates as the nation's largest auto collision repair provider with a platform-plus-modules architecture. The core offerings include Caliber Collision (collision repair services), Caliber Auto Glass (mobile and in-shop glass services), and Caliber Fleet (fleet vehicle solutions). Additional digital modules include Online Estimate tools, while the ecosystem extends through acquired brands like Car Body Lab (mobile repair) and related services such as Protech Automotive Solutions. The company provides over 1,800 repair centers across 41 states with services backed by limited lifetime warranties.
Differentiator
Problem solved
Functional benefit
Brands
- Protech Automotive Solutions: Automotive solutions service provider operated under Caliber's network.
Products and services
- Caliber Collision Auto collision repair services delivered through 1,800+ company-owned centers across 41 states, backed by a limited lifetime warranty and supported by online estimates and self-scheduling.
- Caliber Auto Glass
Quantifiable outcome
- 4.8+ customer satisfaction rating
- +2 more outcomes
Companies that use Caliber Collision Centers
Customer profileSegments3 records
Ideal customer profiles3 records
Caliber Collision Centers technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature5 records
Caliber Collision Centers partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Car Body LabcoreCaliber Collision acquired Car Body Lab, a mobile auto body repair business, to expand its fleet service capabilities and digital offerings. Car Body Lab continues operating under its own name as part of the Caliber network, with founder and CEO Rudy Joudet joining as vice-president of operations. Stephens Inc. served as exclusive financial advisor to Car Body Lab.
- CCC Intelligent Solutions Inc.coreCaliber Collision renewed its technology partnership with CCC Intelligent Solutions, continuing its use of CCC ONE solutions across its 1,800+ repair facilities in 41 states. The renewal includes new additions such as CCC Diagnostics Workflow and CCC Build Sheets to streamline vehicle diagnostics and repair planning. Caliber began its partnership with CCC when it operated just 100 locations, and the extended relationship supports operational efficiency and service quality across the growing network.
Scale indicators9 records
Recent moves4 records
Expansion highlights6 records
Caliber Collision Centers competitors and assessment
Company assessmentDirect peers
- Service King Collision: National collision repair chain operating company-owned shops across multiple US states, directly comparable in service mix and customer base to Caliber.
- Crash Champions: One of the 'Big Five' US collision repair consolidators and the closest direct competitor to Caliber, operating a similar multi-state shop footprint and DRP-heavy model.
- Joe Hudson's Collision Centers: Big Five collision repair consolidator with rapid site-count expansion, overlapping customer segments and carrier relationships with Caliber.
- Gerber Collision & Glass: Big Five collision and glass consolidator with comparable geographic reach, OEM and insurance relationships, and shop-based service model.
- Classic Collision: Big Five consolidator focused on collision repair acquisitions across multiple US states, competing directly with Caliber for talent, shops, and DRP volume.
Broad incumbents
- CARSTAR Auto Body Repair Experts: North American franchise collision repair network operated by Boyd Group, offering comparable body and paint services through independently owned franchised shops.
- Maaco: Largest US franchised auto body and paint network; competes for the same consumer and insurance-driven demand but via a franchise rather than corporate-owned model.
- Safelite AutoGlass: Largest US auto glass repair and replacement specialist; overlaps directly with Caliber Auto Glass and competes for the same insurance and consumer glass demand.
- Boyd Group Services: Parent of CARSTAR and other collision brands across North America; comparable multi-brand consolidation strategy and shop-based service model, with Canadian geographic mix.
Regional players
- Abra Auto Body Repair: Multi-state US collision repair operator with a corporate-owned shop model and DRP relationships, providing a regional scale comparison to Caliber's footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Caliber Collision Centers social profiles
Digital presenceCaliber Collision Centers financial estimates
Financial estimateRevenue estimate
Valuation estimate
Caliber Collision Centers leadership team
Management profileNumber of profiles
Caliber Collision Centers subsidiaries and ownership
Company hierarchySubsidiaries1 record
Caliber Collision Centers funding detail
Funding detailFunding overview
Funding rounds6 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Caliber Collision Centers M&A and investment
M&A and investmentM&A11 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Caliber Collision Centers
What does Caliber Collision Centers do?
Caliber Collision Centers is the nation's largest auto collision repair provider, operating 1,800+ company-owned repair centers across 41 states. It delivers automotive collision repair, auto glass replacement and repair (mobile and in-shop), and dedicated fleet vehicle maintenance services, all backed by a limited lifetime warranty. The company serves individual consumers through direct bookings and insurance claims, and commercial fleet operators through dedicated B2B programs.
Is Caliber Collision Centers a public or private company?
Caliber Collision Centers is a private company. It is classified as private equity controlled and is currently operating.
When was Caliber Collision Centers founded?
Caliber Collision Centers was founded in 1997. It employs 1,001 to 5,000 people.
Where is Caliber Collision Centers based?
Caliber Collision Centers is headquartered in Lewisville, United States, in the North America region.
How does Caliber Collision Centers make money?
Four revenue lines are on record. Collision Repair Services are the primary driver. The others are auto Glass Services, fleet Services and flexible Payment Options.
Who are Caliber Collision Centers's main competitors?
Direct peers on record are Service King Collision, Crash Champions, Joe Hudson's Collision Centers, Gerber Collision & Glass and Classic Collision. Broad incumbents are CARSTAR Auto Body Repair Experts, Maaco, Safelite AutoGlass and Boyd Group Services. Abra Auto Body Repair is listed as a regional player.
Does Caliber Collision Centers have an API?
No public API is recorded for Caliber Collision Centers.
What industry is Caliber Collision Centers in?
Caliber Collision Centers's product category is Automotive Collision Repair. Its primary akta.pro industry code is TLAKAEAA, Auto Body Collision Repair (Cars & Light Trucks), with a secondary code of TLAKAAAK, Collision Repair, Bodywork & Paint (Light-Duty). Its NAICS code is 81112.