What Intellivisit does

Intellivisit is a clinical AI platform purpose-built for the urgent care setting, operated under UCP Merchant Medicine, LLC, a privately held LLC based in Madison, Wisconsin. The platform, founded in 2014, connects every touchpoint of the urgent care patient journey from AI-generated intake through discharge, integrating eight capability modules: dynamic AI-generated patient interviewing, acuity and differential diagnosis proposals, optimal care venue routing, real-time clinical decision support, automated clinical orders, patient experience activation, automated clinical documentation, and bi-directional EHR integration.

The platform's intelligence layer is Lucent, a proprietary AI system using a Bayesian Directed Acyclic Graph with heuristic tie breaking to predict patient diagnoses. Lucent is trained on real-world urgent care cases and refined through an Expert-in-the-Loop model with expert-validated test cases, and is designed around white-box explainability rather than black-box outputs. The platform integrates bi-directionally with Epic, eClinicalWorks, Athenahealth, and UrgentChart, allowing urgent care workflows to remain connected to the broader health system without duplicate data entry.

Intellivisit sells to US health systems that are building or transforming Modern Urgent Care programs via an enterprise field sales motion, with consultative demos calibrated to site volume, EHR, and patient mix. Revenue is generated through a subscription platform license to these health system customers, and the company operates with a headcount of 1-10 employees. The product is positioned across operational, clinical, and financial dimensions - including documentation support for E/M coding, lab and imaging utilization guidance, staffing efficiency, and protocol standardization - rather than as a single-purpose AI feature.

Name

Intellivisit

Legal name

UCP Merchant Medicine, LLC

Website

https://intellivisit.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Clinical AI Software for Urgent Care

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA)

akta.pro secondary industry

Data Aggregation, Interoperability & APIs for RPM (FHIR/IoMT Gateways) (HLACAFAO)

Keywords

• Clinical AI platform
• Urgent care software
• AI patient interview
• EHR integration software
• Clinical decision support

Headquarters

HQ city

Madison

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. AI Platform Subscription: Clinical AI platform subscription model for urgent care operators and health systems. Revenue derived from platform licensing to health systems implementing modern urgent care programs.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Intellivisit is a clinical AI platform built exclusively for urgent care that connects every touchpoint of the patient journey from AI-generated intake through discharge. The platform consists of the Intellivisit AI Platform powered by proprietary Lucent AI (Bayesian Directed Acyclic Graph with Expert-in-the-Loop training) and integrates eight capabilities including dynamic AI patient interviews, acuity and diagnosis proposals, optimal care venue routing, real-time clinical decision support, automated clinical orders, patient experience activation, automated documentation, and bi-directional EHR integration with Epic, eCW, Athena, and UrgentChart. It is sold to health systems building or transforming Modern Urgent Care programs.

Product overview

Intellivisit is a unified clinical AI platform built exclusively for urgent care, not retrofitted from inpatient settings. The platform consists of the core Intellivisit AI Platform powered by proprietary Lucent AI, which integrates eight capability modules: Dynamic AI-Generated Patient Interview, Acuity & Diagnosis Proposals, Optimal Care Venue Routing, Real-Time Clinical Decision Support, Automated Clinical Orders, Patient Experience Activation, Automated Clinical Documentation, and Bi-Directional EHR Integration. The platform connects every touchpoint of the patient journey from AI-generated intake through discharge, with bi-directional integration into Epic, eCW, Athena, and UrgentChart EHR systems.

Differentiator

Problem solved

Functional benefit

Brands

• Lucent: A proprietary AI system using Bayesian Directed Acyclic Graph with heuristic tie breaking to predict patient diagnoses. Updated through an Expert-in-the-Loop model, trained on real-world cases, and refined through expert-validated test cases.

Products and services

• Intellivisit AI Platform

Quantifiable outcome

• 9.2% of patient encounters suitable for POCUS use in urgent care settings (from research on 10,000 encounters)

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability6 records

Feature10 records

Partnerships

Four partnerships are on record, tiered core.

• EpiccoreTechnology or IntegrationBi-directional EHR integration partnership enabling Epic users to connect urgent care workflows to the broader health system without duplicate data entry.
• eClinicalWorks (eCW)coreTechnology or IntegrationBi-directional EHR integration partnership enabling eClinicalWorks users to connect urgent care workflows to the broader health system without duplicate data entry.
• Athenahealth (Athena)coreTechnology or IntegrationBi-directional EHR integration partnership enabling Athenahealth users to connect urgent care workflows to the broader health system without duplicate data entry.
• UrgentChartcoreTechnology or IntegrationBi-directional EHR integration partnership enabling UrgentChart users to connect urgent care workflows to the broader health system without duplicate data entry.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• eClinicalWorks (eCW): Major ambulatory EHR vendor used by urgent care and primary care practices, and a current Intellivisit integration partner. Comparable as a platform serving urgent care workflows that could in theory bundle similar AI features as native capabilities.
• Athenahealth: Ambulatory EHR and practice management platform serving urgent care, primary care, and specialty practices, and a current Intellivisit integration partner. Comparable as the dominant platform in Intellivisit's target setting that could choose to expand native clinical AI capabilities.
• Athelas (Commure): Healthcare technology platform providing AI-powered clinical documentation, ambient scribe, and practice operations. Comparable as a vertically integrated AI platform targeting health systems and ambulatory providers with documentation and decision support capabilities.
• Microsoft DAX (formerly Nuance DAX): Enterprise-scale ambient clinical documentation AI from Microsoft, built on the Nuance platform. Represents the well-capitalized horizontal incumbent Intellivisit must differentiate against, with deep Microsoft Cloud for Healthcare and Epic integration.

Direct peers

• Augmedix: Ambient AI and human-assisted documentation platform for clinicians, with bi-directional EHR integration. Closely comparable business model of automating documentation and clinical workflows inside health system settings.
• Suki AI: AI-powered clinical voice assistant that automates documentation, coding, and order entry for clinicians. Comparable in automating documentation and orders, with similar EHR integration focus, but targets a broader set of specialties rather than urgent care.
• Abridge: Ambient clinical AI that generates notes and structured documentation from patient-provider conversations. Directly comparable as a clinical AI platform deployed into health system workflows with EHR integration, competing for the same documentation and decision support budget Intellivisit targets.

Emerging players

• Innovaccer: Healthcare data and AI platform with EHR integration, clinical decision support, and population health modules. Comparable as a platform that layers AI-powered clinical workflows on top of EHRs for health system customers, though with a broader data and analytics emphasis.
• Notable: Workflow automation platform for health systems that uses AI to handle intake, scheduling, and documentation. Comparable as a workflow-automation competitor in the EHR-integrated AI platform category, though focused more on patient intake and administrative workflows.
• Praktice.ai: Conversational and clinical AI platform for care navigation, patient intake, and clinical decision support. Comparable as an emerging clinical AI platform targeting ambulatory and urgent care workflows with automated patient engagement and routing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/elli-health
• Xx.com/intellivisit
• Facebookfacebook.com/Intellivisit

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds7 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Intellivisit