SAP Concur

Name

SAP Concur

Legal name

Concur Technologies, Inc.

Website

https://concur.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

5,001–10,000 employees

Ownership category

akta.pro rank

Product category

Travel and Expense Management Software

NAICS

All Other Travel Arrangement and Reservation Services (561599), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Travel Agencies (561510)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Enterprise OBTs (Complex Policy, Multi-Entity, Global) (THACABAC)

akta.pro secondary industries

Group Travel Payments & Billing (Central Billing, Virtual Cards) (THACAFAK), Central Reservation Systems (CRS) (THALACAB), Hotel CRS & Booking Engines (THALADAA)

Keywords

• Travel expense management
• Cloud spend management
• Accounts payable automation
• Corporate travel booking
• Enterprise expense reporting

Headquarters

HQ city

Bellevue

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Subscription Revenue: Annual subscription-based pricing with per-user, per-month fees covering Basic, Pro, and Enterprise plans. Pricing tiers offer different feature sets and support levels.
2. Transaction-based Fees: Per expense report fees in addition to or instead of per-user pricing, offering flexibility for organizations with variable transaction volumes
3. Professional Services: Implementation, data migration, training, and consulting services including Concur Advanced Care, Essential Care, and Select Care support offerings

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

SAP Concur is a cloud-based SaaS platform that automates corporate travel, expense, and invoice management for businesses. Its core offerings include Concur Expense for receipt capture and expense report automation, Concur Travel for corporate travel booking, and Concur Invoice for accounts payable automation, all integrated with embedded AI/ML capabilities for compliance, fraud detection, and policy enforcement.

Product overview

SAP Concur is a cloud-based spend management platform offering a modular, integrated suite of travel, expense, and invoice management solutions. The core portfolio centers on three flagship products: Concur Expense (expense management and reporting), Concur Travel (business travel booking and policy management), and Concur Invoice (accounts payable automation). These core products are complemented by a broad ecosystem of add-on modules spanning AI-powered fraud detection (Concur Detect), pre-trip authorization (Concur Request), mileage tracking (Drive), budget management (Budget), auditor-staffed review (Intelligent Audit), advanced analytics (Intelligence, Analytics, Consultative Intelligence), and specialized travel tools (Concur TripLink, Trip Approval, TravPay Hotel). The platform also offers managed support services (Concur Essential/Advanced/Select Care, Managed Rate Administration) and a co-developed solution with American Express Global Business Travel called Complete, which unifies booking, expensing, and servicing. A FedRAMP-authorized variant, Concur Cloud for Public Sector, serves government and regulated industries on AWS GovCloud. Joule, SAP's generative AI copilot, is embedded across the portfolio. The platform provides 300+ pre-built connectors to ERP, accounting, HR, and collaboration systems (including SAP, ADP, NetSuite, QuickBooks, Sage, Xero, Workday, Infor, Microsoft Teams, and Egencia). SAP Concur is positioned as the #1 solution on G2 and an AI leader across enterprise, midmarket, small business, and travel-booking applications per IDC MarketScape 2025.

Differentiator

Problem solved

Functional benefit

Brands

• Concur Expense: Cloud-based expense management solution for automating expense reporting, receipt capture, and policy compliance
• Concur Travel
• Concur Invoice
• Joule
• Complete
• ExpenseIT
• Concur Detect
• Concur Cloud for Public Sector
• Intelligent Audit
• TripIt Pro

Products and services

• Concur Expense Cloud-based expense management solution that automates expense report creation, receipt capture via OCR, policy compliance, and reimbursement for enterprise employees.
• Concur Travel Corporate travel booking platform that allows employees to search, book, and manage business travel while enforcing company travel policies and capturing travel spend data.
• Concur Invoice Accounts payable automation solution that streamlines vendor invoice processing, approval workflows, and payment for enterprise finance teams.
• Complete Joint corporate travel and expense solution co-developed with American Express Global Business Travel (Amex GBT) that combines managed travel services with the Concur platform.
• Concur Cloud for Public Sector FedRAMP-authorized deployment of the Concur platform tailored for U.S. government agencies and public sector entities with specific security and compliance requirements.
• ExpenseIT Mobile receipt capture solution that uses OCR and computer vision to automatically create, itemize, and submit expense entries from receipt photos.
• Concur Detect AI-powered audit and fraud detection add-on that uses machine learning models to identify non-compliant or fraudulent expense submissions.
• TripIt Pro Premium consumer/prosumer travel organizer app that builds a master itinerary from email confirmations and provides real-time flight alerts, seat tracking, and point tracking for frequent business travelers.
• Concur Consultative Intelligence Expert advisory service that pairs customers with spend consultants to benchmark travel and expense programs and identify savings and compliance improvements.

Quantifiable outcome

• 406% three-year ROI for customers
• +7 more outcomes

Named customers9 records

Segments8 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration23 records

AI capability12 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core.

• VisacoreTechnology or Integration · 1 March 2026Expanded partnership to enable virtual card management in Concur Expense and real-time expense notifications for corporate card transactions. Visa Commercial Integrated Partner program integration for enhanced booking and payment capabilities.
• Microsoft 365 CopilotcoreTechnology or Integration · 1 March 2026Expanded integration with Microsoft 365 Copilot to embed travel and expense management into existing employee tools including Microsoft Teams, Outlook, and other Microsoft 365 applications.
• American Express Global Business Travel (Amex GBT)coreStrategic or Co-development Partner · 1 October 2025Strategic alliance to develop 'Complete' - a unified travel booking and expense platform combining SAP Concur's expense management with Amex GBT's travel content. Joint product development, shared data ecosystems, and AI integration targeting enterprise customers. Integration provides access to 600+ airlines and 2 million+ properties.
• MastercardcoreTechnology or Integration · 1 January 2024Extended partnership to integrate corporate card purchase data automatically into SAP Concur's expense management platform using AI. Real-time spend data capture, automatic expense report population, and flags questionable expenses at point of purchase. Reduces error rate to 1.2% of reports.
• MedPro SystemscoreTechnology or IntegrationMedPro Connect suite supports 450+ Life Sciences companies with HCP database access for Aggregate Spend compliance in Concur Expense and Concur Invoice. Real-time access to 27M MedProID HCP database. MedPro received SAP Concur Distinguished Partner Award for 7th consecutive year.
• NeoSystems LLCcoreImplementation/ SI/ Consulting PartnerImplementation partner specializing in government contractor solutions. NeoSystems provides industry-specific travel and expense management implementation for DCAA compliance, government billing requirements, and regulatory adherence. SAP Concur Premier partner.

Scale indicators8 records

Recent moves6 records

Direct peers

• Ramp: Corporate card and spend management platform with native expense automation, bill pay, and travel booking. Targets mid-market and enterprise finance teams with a modern UX approach that has won accounts from legacy T&E vendors.
• Emburse: Spend management platform formed by the merger of Chrome River, Certify, and Emburse Enterprise, focused on mid-market and enterprise expense, travel, and AP automation. Competes directly with SAP Concur Expense and Invoice in enterprise T&E workflows.
• Coupa Software: Cloud-based business spend management platform including T&E modules, invoice management, and procurement. Now a private company under Thoma Bravo, Coupa overlaps with SAP Concur across travel, expense, and invoice automation for enterprise finance.
• Expensify: Public expense management platform (Nasdaq: EXFY) primarily serving small and mid-market customers with receipt scanning, card feeds, and reimbursement automation. A direct expense management competitor at the SMB end of the market.
• Navan: Modern cloud platform combining corporate travel booking with expense management, AI-powered booking, and per-trip or subscription pricing. Directly competes with SAP Concur's T&E suite and is winning enterprise accounts (e.g., ABB Optical Group), making it the closest head-to-head challenger.
• Brex: Corporate card plus embedded expense and travel management solution built for fast-growing companies. Combines payments and expense in a single modern platform, directly competing with SAP Concur for technology-forward enterprise and growth-stage accounts.

Broad incumbents

• Workday: Cloud financials and HR platform with Workday Expenses and Workday Travel (via partnerships). Competes with SAP Concur as part of broader ERP/financial management suites rather than as a standalone T&E specialist.
• American Express Global Business Travel: World's largest corporate travel management company and strategic alliance partner of SAP Concur for the 'Complete' unified platform. Functions simultaneously as a competitor on corporate travel booking and a partner on integrated T&E.
• BCD Travel: Global corporate travel management company offering booking services, traveler data, and expense reporting capabilities. Overlaps with SAP Concur Travel on the TMC and corporate booking side, though without the depth of SAP's expense automation product.

Emerging players

• Spotnana: Cloud-native travel-as-a-service platform offering corporate booking, traveler servicing, and a marketplace of T&E integrations. Emerging challenger with travel technology emphasis and partial overlap with Concur Travel's agentic, content-agnostic strategy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/SAPConcur
• YouTubeyoutube.com/c/SAPConcur
• Facebookfacebook.com/SAPConcur
• LinkedInlinkedin.com/company/sapconcur

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds3 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A6 records

Investments19 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SAP Concur