Care Health Insurance

What Care Health Insurance does

Care Health Insurance Limited is an IRDAI-registered (Registration No. 148) standalone health insurer founded in 2007 and headquartered in Gurgaon, India, operating as a majority-owned subsidiary of Religare Enterprises Limited (63.2% stake) with Kedaara Capital holding a 16% strategic stake since June 2020. The company sells individual, family floater, senior citizen, critical illness, maternity, personal accident, and travel insurance products through a portfolio of branded SKUs including Ultimate Care (India's first premium payback health plan), Care Supreme (with real-time claim transparency), Care Advantage (global coverage up to ₹6 crore), Care Freedom (diabetes/ hypertension), Care Heart, Joy (maternity), and Explore (international travel). Underwriting is supported by a proprietary digital platform consisting of the Care Health App, Claim Genie (step-by-step digital claim intimation), WhatsApp service, a premium calculator, and Be-Fit wellness program, with 30% of claims now filed via the mobile app and a 22,100+ cashless hospital network across 1,400+ Indian cities.

Name

Care Health Insurance

Legal name

Care Health Insurance Limited

Website

https://careinsurance.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

51–100 employees

Short description

Care Health Insurance is an IRDAI-registered Indian health insurer offering individual, family, senior, critical illness, and travel insurance products through a digital platform, serving retail and corporate customers across India with a 22,100+ cashless hospital network and 96.6% claim settlement ratio.

Ownership category

akta.pro rank

Product category

Health Insurance

NAICS

Direct Health and Medical Insurance Carriers (524114)

SIC

Accident & Health Insurance (6321), Hospital & Medical Service Plans (6324)

akta.pro primary industry

Individual Supplemental Health (Hospital Indemnity, Critical Illness, Accident) (FSAIAEAD)

akta.pro secondary industries

Small Group Health Insurance (2–50/100) (FSAIAFAD), Individual/Retail Critical Illness & Hospital Indemnity (FSAIAKAE), Group/Employer-Sponsored Critical Illness & Hospital Indemnity (FSAIAKAD), Ancillary & Supplemental Health Products (Accident/Critical Illness/Hospital Indemnity) (HLAEABAJ)

Keywords

• Health insurance
• Family floater plans
• Critical illness insurance
• Travel insurance
• Group health insurance

Headquarters

HQ city

Gurugram

HQ country

India

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain, Others

Revenue model

1. Health Insurance Premiums: Core revenue stream from individual and family health insurance policies. Premiums are paid annually or in multi-year tenures (1-5 years) with pricing based on age, sum insured, zone, and policy add-ons. After September 2025 GST exemption, individual health insurance policies are exempt from 18% GST, reducing customer costs.
2. Corporate/Group Health Insurance: Revenue from employer-sponsored group health insurance policies covering employees. Corporate plans include Group Health Insurance and Group Personal Accident Insurance with customized coverage for businesses.
3. Travel Insurance: Revenue from travel insurance products including international travel, student travel, and domestic travel policies covering medical emergencies, trip cancellations, and baggage loss.
4. Critical Illness and Specialized Riders: Add-on revenue from critical illness plans (Cancer Mediclaim, Heart Mediclaim, Critical Mediclaim covering 32 critical ailments) and policy riders such as co-payment waiver, PED wait period modification, and air ambulance cover.

Pricing tiers

Go-to-market motion3 records

Distribution channels8 records

Marketing channels10 records

Core offering

Care Health Insurance is an IRDAI-registered standalone health insurer that sells individual, family floater, senior citizen, critical illness, maternity, cancer, cardiac, diabetes, personal accident, travel, and corporate group health insurance policies across India. The company serves customers through a digital-first platform (website, mobile app, WhatsApp) supplemented by an agent/advisor network and 22,100+ cashless network hospitals. It also underwrites specialized products such as Joy (maternity), Critical/Heart/Cancer Mediclaim, Explore (travel), and Care Saksham (specially-abled cover).

Product overview

Care Health Insurance is an IRDAI-approved health insurer offering a comprehensive portfolio of health, travel, and corporate insurance products. The core product lineup includes family floater plans (Ultimate Care, Care Supreme, Care Advantage) and individual plans, supplemented by specialized products for specific needs (Care Freedom for diabetes/high BP, Care Heart for cardiac patients, Joy for maternity, Cancer/Critical Illness/Heart/Cancer Mediclaim for critical conditions). Travel insurance includes Explore (international) and Student Explore variants. Corporate offerings include Group Care and Group Secure. The company differentiates through features like premium payback, unlimited automatic recharge, cumulative bonuses up to 500%, and access to 22,100+ cashless healthcare providers. Plans range from affordable ₹5 lakh coverage to ₹6 crore high-sum insured options with global coverage.

Differentiator

Problem solved

Functional benefit

Brands

• Ultimate Care: India's first policy with premium payback feature offering unlimited coverage, starting at ₹19/day
• Care Supreme
• Care Advantage
• Joy
• Explore
• Secure Child

Products and services

• Ultimate Care Health insurance plan with premium payback benefit (first year base premium returned after each block of 5 consecutive claim-free years), unlimited automatic recharge, unlimited e-consultations, and Infinity Bonus that increases sum insured by 50% every year up to 100%. Starting at ₹19/day for an 18-year-old with ₹5 lakh sum insured.
• Ultimate Care Senior Health insurance plan for senior citizens (60+ years) with no mandatory pre-policy medical check-up, coverage boost up to 500% in 5 claim-free years, automatic recharge features, and e-consultation access.
• Care Supreme Next-generation health insurance for individuals and families featuring cumulative bonus up to 500% in 5 years, unlimited automatic recharge, no sub-limits on room rent or ICU charges, AYUSH treatment coverage, and real-time claim transparency. Starting at ₹16/day for an 18-year-old with ₹5 lakh sum insured.
• Care Supreme - Value Plus Comprehensive health coverage variant under Care Supreme at an affordable premium with digital discount options for individuals and families.
• Care Supreme - Value Affordable health plan under Care Supreme designed for middle-aged individuals offering up to 100% cumulative bonus.
• Care Supreme - Senior Health insurance plan for senior citizens offering enhanced coverage, automatic recharge features, and e-consultation access under the Care Supreme line.
• Care Advantage Health insurance plan with worldwide coverage up to ₹6 crore for domestic and global medical treatment, 10% no-claim bonus every year up to 50%, and advanced technology treatment coverage. Starting at ₹26/day for an 18-year-old with ₹1 crore sum insured.
• Care Freedom Health insurance designed specifically for individuals with diabetes and high blood pressure with no pre-policy medical check-up required.
• Care Heart Specialized health insurance for individuals with heart ailments covering heart-related illnesses and treatments.
• Care Classic Region-based health insurance plans tailored for different geographic areas and local healthcare costs across India.
• Care Plus - Youth Health Insurance Health insurance plan targeting individuals and families under 35 years with early bird digital discounts and benefits suited to younger buyers.
• Care Plus - The Complete Health Insurance Plan Comprehensive health insurance product for individuals seeking extensive coverage with multiple benefits, recognized as the Best Health Insurance Plan at the Global Financial Planner's Summit 2024.
• Senior Health Advantage Affordable health insurance specifically designed for senior citizens above 60 years, with enhanced coverage for age-related health issues.
• Joy Maternity Insurance Maternity insurance plan with a 9-month waiting period, newborn baby coverage, and benefits for prenatal and postnatal care.
• Secure Child Personal accident insurance plan designed for children's safety and well-being with weekly cash benefits during recovery.
• Secure Plus Personal accident plan for family's well-being with comprehensive coverage against accidental death and disability.
• Critical Mediclaim Critical illness insurance covering 32 critical ailments with lump-sum benefit payments on diagnosis.
• Heart Mediclaim Critical illness insurance specifically covering heart-related illnesses with targeted lump-sum benefits for cardiac events.
• Cancer Mediclaim Critical illness insurance covering cancer diagnosis and treatment costs with lump-sum payout on detection.
• Operation Mediclaim Health insurance covering operations and surgeries with focused surgical procedure protection.
• Explore Travel Insurance International travel insurance providing comprehensive coverage for overseas travel including medical emergencies, trip cancellations, lost baggage, emergency assistance, and pre-existing medical conditions.
• Student Explore Travel insurance designed for students studying abroad with coverage tailored to overseas study risks.
• Student Explore-Health Unlimited Travel insurance for higher studies in the USA and Canada offering unlimited health coverage benefits during the study period.
• Arogya Sanjeevani Standard health insurance plan following IRDAI guidelines with standardized coverage and benefits.

Quantifiable outcome

• 96.6% Claim Settlement Ratio (April-December 2025)
• +8 more outcomes

Named customers14 records

Segments8 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

One partnership is on record.

• Tour Operators/ Travel Industry PartnersminorOthersCare Health Insurance organizes corporate reward trips for partners and employees. In February 2026, a 375-member group organized by Care Health Insurance was stranded in Dubai due to flight cancellations during the US-Israel-Iran conflict escalation, with Care providing accommodations and assistance to affected tourists.

Scale indicators16 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Aditya Birla Health Insurance: Standalone health insurer offering individual, family, and group health plans with wellness-linked features. Closely comparable in product design (wellness incentives) and target segments including Tier 2/3 cities.
• HDFC ERGO General Insurance: Top general insurer with substantial health insurance business across retail and corporate channels. Comparable in distribution scale, digital adoption, and product range but competes as a multi-line carrier with greater capital backing.
• Star Health & Allied Insurance: India's largest standalone health insurer and the category leader. Directly comparable as a multi-product health insurance carrier serving individuals, families, and corporate clients with similar product structures and distribution models.
• Niva Bupa Health Insurance: Standalone health insurer and direct competitor offering individual, family, and group health insurance. Recently public, providing a direct market comparable for valuation and operating metrics in the standalone health insurance segment.
• Go Digit General Insurance: Newer digital-first general insurer with growing health insurance presence. Comparable in digital-first go-to-market and lean operating model, though smaller and less focused on health than Care Health.
• ICICI Lombard General Insurance: Major general insurer with a significant health insurance portfolio across retail and group segments. Comparable in scale, distribution, and product breadth but operates as a multi-line insurer rather than health-focused pure-play.
• ManipalCigna Health Insurance: JV-backed standalone health insurer offering individual and group health plans. Comparable as a focused health insurance carrier competing in similar retail and corporate segments with similar product and digital distribution strategies.
• Tata AIG General Insurance: General insurer with a significant health insurance book leveraging the Tata brand. Comparable in individual, family, and group health offerings, with strong agent and bancassurance distribution.
• Acko General Insurance: Digital-native general insurer with growing health insurance product line. Comparable in tech-led direct-to-consumer distribution and lean employee footprint, but with broader product mix beyond health.
• Bajaj Allianz General Insurance: Top general insurer with a meaningful health insurance portfolio across retail, family, and group segments. Comparable in product breadth and digital distribution but operates as a multi-line insurer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/healthinsurancecare
• Instagraminstagram.com/careinsurancein
• Xx.com/careinsuranceIN
• Facebookfacebook.com/careinsuranceIN

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Care Health Insurance