What Refurbished.com does

Refurbished.com (operating primarily as Refurbished.nl) is a Dutch-founded, privately held e-commerce marketplace for refurbished consumer electronics, established in 2015 and headquartered in Zeist, Netherlands. The platform operates as a multi-vendor marketplace that aggregates inventory from a curated set of third-party refurbishers and sellers — including Netzin-devices, Mobielmonster, Telesun, VistaTelecom, and the Apple-certified Renewd — and resurfaces their refurbished Apple, Samsung, Windows, and gaming inventory under a single storefront with standardized 50+ point quality inspections, a 3-year warranty, and condition-grading (Premium, Excellent/A, Very Good/B, Fair/C).

The catalog spans iPhones (iPhone X through iPhone 17 series including Air/Pro/Pro Max variants), iPads, MacBooks, Macs, Apple Watch and AirPods, Samsung Galaxy S/A/Z series, Dell/HP/Lenovo/Toshiba/Fujitsu/Razer/Acer laptops, desktops, tablets (Surface, Samsung, Lenovo, Huawei), and gaming consoles (PlayStation, Xbox, Nintendo Switch), with accessories offered as add-on modules. Operations are built around a direct-to-consumer online storefront with SEO-optimized product pages, an email and seasonal-promo marketing mix, payment methods including iDeal, Bancontact, credit cards, Klarna Pay Later, and EPS, and a value proposition of up to 70% savings versus new retail pricing.

The company runs a capital-light, low-overhead model with an 11-50 headcount, no disclosed institutional ownership, and only approximately $1.65M of disclosed funding across 2016 and 2020. It serves individual Dutch consumers (students, budget-conscious buyers, sustainability-oriented shoppers) as its primary segment, while also running localized country domains for Germany, Belgium, Luxembourg, Austria, France, and an English-language .store front, with the Netherlands remaining the core operating geography. Revenue mechanics are framed as marketplace-aggregated hardware sales with unit pricing per condition grade, fulfilled by partner refurbishers.

Name

Refurbished.com

Legal name

Refurbished.nl

Website

https://refurbished.nl

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Refurbished.com operates a Dutch e-commerce marketplace for refurbished consumer electronics, aggregating vetted third-party refurbishers (Netzin-devices, Mobielmonster, Renewd, and others) under one storefront selling iPhones, iPads, MacBooks, Samsung Galaxy devices, laptops, and gaming consoles with a 3-year warranty, 50+ point inspection, and up to 70% savings versus new pricing for individual consumers across the Netherlands and six other European country domains.

Ownership category

akta.pro rank

Product category

Refurbished Consumer Electronics Marketplace

NAICS

Electronics and Appliance Retailers (4492), Used Merchandise Retailers (459510)

akta.pro primary industry

Certified Refurbished Electronics Retail (CRACAJAD)

akta.pro secondary industries

Refurbished, Used & Recommerce Smartphones (CRACALAG), Refurbished & Certified Pre‑Owned Tablets/Ultrabooks (HDACAMAO), Wearable Device Refurbished & Pre-Owned Retail (CRACAIAL), Electronics Refurbishment, Repair & Reuse (Remarketing/Resale) (BPALAIAD)

Keywords

• Refurbished electronics marketplace
• Used smartphones resale
• Reconditioned consumer electronics
• Second-hand devices online
• Certified pre-owned electronics

Headquarters

HQ city

Zeist

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Operations, Supply Chain, Marketing or Sales, Technology or R&D, Personnel, Infrastructure

Revenue model

1. Product Sales: Revenue is generated through the sale of refurbished consumer electronics including iPhones, Samsung Galaxy devices, iPads, MacBooks, laptops, desktops, Apple Watch, gaming consoles (PlayStation, Xbox, Nintendo), and accessories. The platform aggregates inventory from multiple third-party refurbishers and sellers who fulfill orders directly.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Refurbished.com (operating as Refurbished.nl) is an online marketplace that aggregates refurbished consumer electronics from multiple third-party refurbishers and resells them to end consumers. The platform offers certified pre-owned smartphones, tablets, laptops, desktops, smartwatches, audio devices, and gaming consoles, with each unit undergoing a 50+ point inspection, data wipe, and a 3-year warranty.

Product overview

Refurbished.com is a Dutch online marketplace for refurbished electronics operating as a multi-vendor platform. The company connects buyers with third-party refurbishers and sellers, offering a curated selection of refurbished Apple products (iPhones, iPads, MacBooks, iMacs, Mac mini, Mac Pro, Apple Watch, AirPods), Samsung devices (Galaxy S series, Galaxy A series, Galaxy Z Fold/Flip), Windows laptops (Dell, HP, Lenovo), desktops, tablets (Microsoft Surface, Samsung, Lenovo), gaming consoles (PlayStation, Xbox, Nintendo), and accessories. All products come with a 3-year warranty, are checked on more than 50 points, and include free shipping with next-day delivery. The marketplace emphasizes sustainability by giving electronics a second life, with products offered in various condition grades (Premium, Excellent, Very Good, Good).

Differentiator

Problem solved

Functional benefit

Products and services

• Refurbished iPhones Certified pre-owned Apple iPhones in multiple condition grades (Premium, Excellent, Very Good, Fair) sold to individual consumers with a 3-year warranty, available across refurbished.nl and regional sites.
• Refurbished iPads Refurbished Apple iPads including iPad Pro (9.7 to 13 inch), iPad Air, iPad mini, and standard iPad models, sold with warranty to consumers.
• Refurbished Samsung Galaxy Smartphones Refurbished Samsung Galaxy devices including the flagship S series (S10–S25), mid-range A series (A50–A56), and foldable Z Fold and Z Flip models, sold to consumers.
• Refurbished MacBooks Refurbished Apple MacBook Pro, MacBook Air, and MacBook 12-inch laptops sold to individual consumers with warranty coverage.
• Refurbished Mac Desktops Refurbished Apple desktop computers including iMac, Mac mini, and Mac Pro sold to consumers with warranty.
• Refurbished Apple Watch Refurbished Apple smartwatches including Apple Watch Ultra, Series 2 through Series 9, and SE models sold to consumers.
• Refurbished Audio Devices Refurbished audio products including AirPods, AirPods Pro, AirPods Max, Beats by Dre headphones, and smart speakers sold to consumers.
• Refurbished Gaming Consoles Refurbished gaming consoles including PlayStation 3, PlayStation 4, Xbox One (S/X), Xbox Series X, and Nintendo Switch, sold to consumers.
• Refurbished Windows Laptops Refurbished laptops from Dell, HP, Lenovo, Toshiba, Fujitsu, Razer, and Acer sold to consumers with warranty coverage.
• Refurbished Desktop Computers Refurbished desktop computers from Dell, HP, and Lenovo sold to consumers.
• Refurbished Tablets Refurbished tablets from Samsung, Microsoft Surface, Lenovo, Huawei, Panasonic, and Sony sold to consumers.
• Electronics Accessories Phone and tablet accessories including chargers, cables, phone cases, tablet cases, and screen protectors sold to consumers.
• Refurbishment Quality Services Standardized refurbishment quality process covering 50+ point inspection, battery replacement, software updates, data wipe, and cleaning, applied to all devices sold through the platform.

Quantifiable outcome

• Save up to 70% compared to new retail prices
• +1 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Netzin-devicescoreChannel Partner/ Reseller/ DistributorThird-party refurbisher and seller on the Refurbished.nl platform. Fulfills orders for products sold through the marketplace, providing refurbished electronics inventory. Offers 3-year warranty on fulfilled products and delivers within 1-3 working days. Operated from Netherlands with Chamber of Commerce: 861693231, BTW: NL861693231B01.
• MobielmonstercoreChannel Partner/ Reseller/ DistributorThird-party refurbisher and seller on the Refurbished.nl marketplace. Provides refurbished Samsung devices and other electronics. Offers 3-year warranty through the platform. Contact: [email protected].
• TelesunminorChannel Partner/ Reseller/ DistributorThird-party seller on the Refurbished.nl platform, providing refurbished electronics inventory and fulfillment services.
• VistaTelecomminorChannel Partner/ Reseller/ DistributorThird-party refurbisher operating on the Refurbished.nl marketplace, fulfilling orders for products such as Samsung Galaxy devices.
• RenewdcoreChannel Partner/ Reseller/ DistributorCertified Apple refurbisher providing 'Als nieuw' (Like New) and 'Licht gebruikt' (Lightly Used) refurbished Apple products. Apple-certified quality control on 86 points with 100% original Apple parts. Offers 3-year warranty with pick-up and return service (haal- en brengservice) on Refurbished.nl. Products delivered with original Apple charger, cable, and SIM ejector tool.

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Direct peers

• Renewd: Dutch certified Apple refurbisher (named partner of Refurbished.com) that also sells refurbished Apple products direct-to-consumer. Comparable product focus on refurbished iPhones, iPads, and MacBooks with similar 3-year warranty and Apple-certified 86-point quality inspection, and is both a partner and a competitor.
• Refurbed: Austrian refurbished electronics marketplace operating across multiple European countries. Closely comparable D2C model with refurbished smartphones, laptops, tablets, and gaming consoles, similar 1-year warranty and quality grading, competing directly in the Austrian and broader DACH markets where Refurbished.com also operates.
• Back Market: French-founded pan-European refurbished consumer electronics marketplace — the category leader. Directly comparable D2C marketplace model offering refurbished smartphones, laptops, tablets, and consoles across multiple EU countries with warranty and quality inspection, competing head-to-head with Refurbished.com in the Netherlands, Germany, France, and Belgium.
• reBuy: German recommerce marketplace for used and refurbished electronics, books, and media. Comparable online marketplace model buying and reselling refurbished consumer electronics (smartphones, laptops, tablets, gaming) primarily in the German-speaking market where Refurbished.com also operates.
• Asgoodasnew: German refurbished electronics retailer and e-commerce platform specializing in smartphones, tablets, laptops, and consoles. Directly comparable product mix and category focus, with similar warranty and grading system, competing for the same DACH consumer base.
• Swappie: Finnish refurbished iPhone specialist operating across Europe. Directly comparable in refurbished smartphone category with similar warranty offering, refurbished device grading, and D2C marketplace model, though narrower category focus (primarily iPhones).

Regional players

• Decluttr: UK-based recommerce marketplace for used electronics, CDs, books, and games. Comparable refurbished consumer electronics marketplace model and customer base, but focused primarily on the UK rather than continental Europe.
• MusicMagpie: UK-listed recommerce platform for refurbished smartphones, tablets, consoles, and media. Operates similar buy-and-resell refurbished electronics model and competes for the same value-conscious consumer demand, though with UK focus rather than continental Europe.

Broad incumbents

• Samsung Certified Re-Newed: Samsung's manufacturer-backed refurbished program for Galaxy smartphones and tablets. OEM-direct alternative competing for the refurbished Samsung Galaxy demand that forms a major portion of Refurbished.com's product catalog.
• Apple Certified Refurbished: Apple's direct-to-consumer certified refurbished program for iPhones, iPads, MacBooks, and other Apple devices with full Apple warranty. Represents the OEM-direct alternative competing for the same refurbished Apple product demand that anchors Refurbished.com's catalog.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/refurbishednl
• Facebookfacebook.com/RefurbishedNL
• LinkedInlinkedin.com/company/refurbished-nl

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds2 records

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Refurbished.com