Cigna
Cigna (The Cigna Group, NYSE: CI) is a U.S. health services company operating Cigna Healthcare (medical, dental, Medicare Supplement insurance for 16.6M members) and Evernorth Health Services (pharmacy benefit management, specialty pharmacy, telehealth via Express Scripts, Accredo, and MDLIVE), distributing through enterprise sales, broker networks, and direct-to-consumer digital channels.
- Company typePublic
- Founded1982
- HeadquartersBloomfield, United States
- Headcount5,001–10,000
- GTM typeB2B and B2C
- OfferingServices
Cigna firmographics
Firmographics- Name
- Cigna
- Legal name
- Cigna Health and Life Insurance Company
- Website
- https://cigna.com
- Company type
- Public
- Founded year
- 1982
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Cigna (The Cigna Group, NYSE: CI) is a U.S. health services company operating Cigna Healthcare (medical, dental, Medicare Supplement insurance for 16.6M members) and Evernorth Health Services (pharmacy benefit management, specialty pharmacy, telehealth via Express Scripts, Accredo, and MDLIVE), distributing through enterprise sales, broker networks, and direct-to-consumer digital channels.
- Ownership category
- akta.pro rank
Cigna industry classification
Industry- Product category
- Health Insurance
- NAICS
- Direct Life, Health, and Medical Insurance Carriers (52411), Agencies, Brokerages, and Other Insurance Related Activities (5242), Direct Health and Medical Insurance Carriers (524114)
- SIC
- Insurance Agents, Brokers & Service (6411)
- akta.pro primary industry
- Individual Health Insurance Brokerage & Distribution (FSAIAEAL)
- akta.pro secondary industries
- Individual Supplemental Health (Hospital Indemnity, Critical Illness, Accident) (FSAIAEAD), Travel Medical Insurance (Individual) (FSAIAEAI), Ancillary & Supplemental Health Products (Accident/Critical Illness/Hospital Indemnity) (HLAEABAJ), Standalone Critical Illness Insurance (FSAIAKAA)
Keywords
Where Cigna is headquartered
LocationHeadquarters
- HQ city
- Bloomfield
- HQ country
- United States
- HQ region
- North America
Offices11 records
Markets served
Cigna business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Health Insurance Premiums: Cigna generates revenue primarily through insurance premiums from medical, dental, and supplemental health plans. Full-year 2025 total revenue was $275 billion, with Q1 2026 revenue of $68.49 billion, up 4.6% year-over-year.
- Pharmacy Benefit Management: Revenue from Express Scripts PBM operations, including specialty pharmacy through Accredo, processing prescriptions and managing drug costs for clients.
- Evernorth Health Services: Health services segment including specialty pharmacy, care services, and pharmacy benefit management services. The company is transitioning to a rebate-free Signature model expected to impact margins over the next two years.
- ACA Marketplace Plans: Individual and family health insurance sold through Affordable Care Act exchanges. Cigna is exiting this market in 2027, affecting approximately 369,000 exchange members.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Individual and Family Medical Plans with varying metal levels (Bronze, Silver, Gold, Platinum) |
| Subscription | Monthly | Dental Plans including Preventive, 1000, 1500, 3000/100, Vision options |
| Subscription | Monthly | GLP-1 Weight Loss Drug Coverage |
| Subscription | Monthly | Medicare Advantage and Supplement Plans |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels4 records
Cigna product offering
Product offeringCore offering
Cigna Healthcare sells health, dental, vision, and supplemental insurance products to individuals, families, and employer groups across the United States and globally. Its integrated model combines traditional health insurance underwriting with Evernorth Health Services, which provides pharmacy benefit management (Express Scripts), specialty pharmacy (Accredo), and virtual care (MDLIVE) services to clients and members.
Product overview
Cigna Healthcare operates as a health insurance provider offering a platform of medical, dental, supplemental, and specialty health insurance products. The core offerings include individual and family medical plans (HMO, PPO, OAP, LocalPlus, Cigna SureFit), employer-sponsored group plans, Medicare coverage, and international health insurance through Cigna Global. The product portfolio integrates pharmacy benefit management via Express Scripts, specialty pharmacy through Accredo, virtual care through MDLIVE telehealth, and behavioral health/EAP services. Member access is facilitated through the myCigna digital platform with mobile app, while prior authorization and utilization management are handled through EviCore. The company also provides supplemental products including dental, vision, cancer treatment, hospital indemnity, accident treatment, and whole life insurance, along with tax-advantaged spending accounts (HSA, HRA, FSA) for employer plans.
Differentiator
Problem solved
Functional benefit
Brands
- myCigna: Member portal and mobile app for accessing plan details, claims, and coverage information
- MDLive
- Accredo
- Cigna Pathwell
Products and services
- Cigna Medical Insurance Plans (Individual, Family, and Employer-Sponsored) Core health insurance coverage offering HMO, PPO, OAP, LocalPlus, and Cigna SureFit plan options with in-network and out-of-network benefits for individuals, families, and employer groups, including $0 virtual care, $0 preventive care, and integrated pharmacy benefits.
- Cigna Dental Insurance Plans Dental insurance offerings including Cigna Dental Preventive, Cigna Dental 1000, Cigna Dental 1500, Cigna Dental 3000/100, plus DHMO, DPPO, DEPO, and indemnity options, available for individuals and families as well as employer groups.
- Cigna Supplemental Health Insurance
- Cigna Vision and Hearing Plans
- Cigna Medicare Supplement and Part D Plans Medicare-related insurance products for seniors including Medicare Supplement Insurance Policies and Medicare Part D Prescription Drug Plans, retained after the sale of the Medicare Advantage business to HCSC.
- Express Scripts Pharmacy Benefit Management Pharmacy benefit management services through Express Scripts, handling prescription drug list, formulary management, home delivery pharmacy (Cigna Home Delivery Pharmacy), and pharmacy claims processing for Cigna health plans and external clients, with a transition underway to a rebate-free Signature model.
- Accredo Specialty Pharmacy
- MDLIVE Telehealth and Virtual Care Virtual care services providing 24/7 access to primary care physicians, virtual dermatology, and virtual behavioral health services, accessible to over 60 million members through Cigna health plans.
- Cigna Global International Health Insurance
- Cigna Behavioral Health and Employee Assistance Program (EAP)
Quantifiable outcome
- Reduced prior authorizations by 11% since June 2025 pledge under industry-wide commitment
- +2 more outcomes
Companies that use Cigna
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles5 records
Cigna technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability4 records
Feature4 records
Cigna partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- MDLIVEcoreMDLIVE, acquired by Evernorth (Cigna's health services subsidiary) in 2021, has transformed into an integrated digital health engine serving over 60 million members, providing virtual primary care, behavioral health, and urgent care services integrated into Cigna health plans.
- Hartford InsurTech HubminorCigna co-funded the Hartford InsurTech Hub accelerator along with Travelers and The Hartford, selecting 11 companies from approximately 100 applicants through competitive pitch processes between 2018-2020.
- VillageminorVillage, a Los Angeles-based healthtech company, has secured contracts with major commercial insurers including Cigna for its AI-powered pediatric specialty care coordination platform serving children with developmental, behavioral, and mental health needs.
- Parsley HealthminorParsley Health, a functional medicine provider, announced it is now in-network with all major commercial insurers nationwide including Cigna, covering 150 million lives. The nationwide expansion represents a tenfold increase in coverage over two years.
- Agape Treatment CenterminorAgape Treatment Center announced an in-network partnership with Cigna Insurance at all of its treatment locations in Florida, enabling Cigna-covered patients to access addiction and mental health treatment services with reduced out-of-pocket costs.
- Connecticut Insurance DepartmentminorConnecticut's Insurance Department found all five major health insurers including Cigna violated mental health parity law and issued fines, requiring corrective action plans for systematic underpayment to mental health providers.
Scale indicators12 records
Recent moves10 records
Expansion highlights6 records
Cigna competitors and assessment
Company assessmentMarket position
Strengths4 records
Competitive moat7 records
Key risks6 records
Key highlights6 records
Customer concentration
Cigna social profiles
Digital presenceCigna financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cigna leadership team
Management profileNumber of profiles
Profiles14 records
Cigna subsidiaries and ownership
Company hierarchySubsidiaries5 records
Cigna funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cigna M&A and investment
M&A and investmentM&A7 records
Investments10 records
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cigna
What does Cigna do?
Cigna Healthcare sells health, dental, vision, and supplemental insurance products to individuals, families, and employer groups across the United States and globally. Its integrated model combines traditional health insurance underwriting with Evernorth Health Services, which provides pharmacy benefit management (Express Scripts), specialty pharmacy (Accredo), and virtual care (MDLIVE) services to clients and members.
Is Cigna a public or private company?
Cigna is a public company. It is classified as public and is currently operating.
When was Cigna founded?
Cigna was founded in 1982. It employs 5,001 to 10,000 people.
Where is Cigna based?
Cigna is headquartered in Bloomfield, United States, in the North America region.
How does Cigna make money?
Four revenue lines are on record. Health Insurance Premiums are the primary driver. The others are pharmacy Benefit Management, evernorth Health Services and ACA Marketplace Plans.
Does Cigna have an API?
No public API is recorded for Cigna.
What industry is Cigna in?
Cigna's product category is Health Insurance. Its primary akta.pro industry code is FSAIAEAL, Individual Health Insurance Brokerage & Distribution, with a secondary code of FSAIAEAD, Individual Supplemental Health (Hospital Indemnity, Critical Illness, Accident). Its NAICS code is 52411 and its SIC code is 6411.